quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.

I went to the Puyallup store with my grandson to purchase an Oboe after speaking to Jeff the day…read morebefore. Justin greeted us as we walked in the door. After telling him why we were there he brought Bradley into the conversation. They then brought Matt, the technician, from the back to explain to us the differences in the two models that they had to offer. What a pleasant way to spend an afternoon! So friendly, fun and knowledgeable! I didn't have the opportunity to meet Jeff but I spoken with him over the phone and he's so pleasant to talk to. I had a question today and when I called a young lady named Charlotte answered and true to form was as pleasant as everyone else in that store is. It's a long drive for me but very well worth it to receive that kind of exemplary customer service! Especially in a time where kindness and customer service seem to be at a minimum. Thank you again everyone. We look forward to coming and seeing you again.

I reached out to this local music store for advice on my two ukaleles. They are family heirlooms…read morethat I guess are each at least 70 years old. Since I don't know what I don't know, I was given information about them from two lovely gentlemen Jeff and Brian. Thank you both for your sense of humor, information on how to travel with them safely and also your outstanding customer service. Thank you again!

Looking forward to working with this organization. Richard Blackwell is a honest, stand up guy and…read morea class act

I've both arranged for and attended about six of his events. He's extremely professional, on time,…read moredoes his homework on his clients's needs and delivers superior service. The crowds always love him and he keeps them engaged. He offers very good value for his pricing and can be counted od to please attendees.