We purchased a used sax for my son a couple months ago. Was told we get a free inspection and…read moreadjustment, including up to 2 new pads. We left it with them and picked it up a little later. Fast forward 2 months and my son is complaining now that his skills have increased and his private instructor said to get it checked out. We dropped a light inside in a dark room and there is light everywhere with the keys closed. If you press really hard you can get rid of most but not all of the light. Paying Ted Brown $225 to get a couple new pads, a hole leveled, and a couple bent keys fixed. My son has babied this thing so I know it's not new damage. I doubt they actually looked at it. Buyer beware. Otherwise we are happy with the purchase, just won't be going here for servicing.

Great staff that are happy to answer questions without pressure or expectation that you'll buy…read moreright this second. They act like they'd rather make a connection with you so in the long run they become your music store, not just a big box shop.

These guys fixed up my electric violin in less than a week for less than $200 - and it needed more…read morethan just new strings, let me tell ya. Sometimes as a lady folk, guitar shops can be pretty patronizing or even outright hostile. Capital City is the opposite of that! Everyone I've spoken with has been funny, warm and friendly.

My teenaged daughter recently decided she wanted to learn how to play the electric guitar. I don't…read moreknow a thing about guitars so I decided to bring her into an actual brick and mortar store to get some good tips and advice. Madison Fisher was the employee working when we stopped in. He was super friendly, very helpful, informative, and generally a cool guy. He helped my daughter pick out a whole package and gave her some helpful tips and spoke to both her and me, which was so nice. This little shop has a lot of equipment, both new and used. LOTS of choices at different price points. We were both super impressed by the service. She has learned a few songs and is looking forward to growing and learning even more songs to play.

The customer service is the worst I've encountered, first they hung up on me and then i called…read moreback, asked to speak to a manger, said ok at first until i explained what happend then he said there wasnt one... was not helpfull at all, was very rude, yelling at me, talking over me and was making no sense in what he was saying. Never going to deal with them again, they said my account is rent to rent, not rent to own, and i stated this account over 3 years ago and i know picked rent to own, and they didnt even ask me that question because we originally returned it then went back to rent it again, and the second time they didnt even ask me and they are saying i cant use my $1660 dollars towards purchasing a cello, when they keep sayin i can use that money towards a new cello..... they dont know what they are talking about and they keep hiding behind eachother its disgusting. Never again, people reading this, DO NOT RENT FROM THEM!!!

Instead of ordering online with another big box music store or directly from Fender, thought I'd do…read moremy business here to help local employment, as Fender's online store listed them as an authorized Fender dealer, before that never knew about this chain but glad I found them. Not only did they have the getting hard to find Fender Mustang Micro guitar headphone amp, but discounted from list $119 to $99. Sales person Francisco was great, sale had just ended but display case still had the sale price so he honored it like all stores should. By the way, this little Fender Mustang Micro is an amazing little guitar headphone amp & it's rechargeable instead of eating up batteries...

I just bought a 1908 refurbished Story & Clark upright piano from these guys, and I couldn't be…read morehappier. This is a small family-owned business with honest, reliable, and very friendly owners. Since we live on the same side of town as the music shop, the piano was tuned and then delivered for free. Curt (the owner) even came out later that day to fix some sticky keys that revealed themselves after extensive first-day-home playing. :)

From the owner: Sales of new & used pianos, organs & digital pianos. Piano…read moremoving Piano lessons

I keep meaning to write the review. I must tell you how wonderful of a school this is…read more Each and every teacher (Angela, Sarah, Trent, Eli) demonstrate conventional and non conventional teaching methods, kindness, warmth, approachability and passion. My daughters are all in piano and my littles picked up an additional instrument. My daughter is learning flute and loves it, even if right now it is just a year of learning to blow correctly. My five (now six) year old picked up drums and will randomly start beating a tune using different surfaces where ever we find ourselves. She is hearing music in everything around her. Music 1st/Tuned In also demonstrates grace when I have mommy meltdowns, when I am late on payment because I am waiting on paid medical, and when I try to work the schedule around a second job. It is a little cramped in that big house, but it is a house of love in our family. I can't thank you enough.

My kiddos take lessons for so many different instruments and they take all of them at Tuned in…read moreAcademy and their sister school Music 1st. They are the best! All of the instructors are knowledgeable about their music. Not only that but they are attentive to their students needs and learning style. If one strategy doesn't work, they try another. Lessons are fun and engaging for the whole family!

I stopped in here to get a violin i got off craigslist looked at and the staff were all super…read morefriendly and very informative. They obviously do this for a living but it's so amazing to see people be able to look at an instrument and understand it so quickly. As someone that is just learning a violing i really appreciated that they took the time to look over my random instriment and recommend a few fixes and explained why they were important. Some things can wait as I am just learning in my free time but others like a separating fingerboard are important for playing in general so it was nice to be guided a bit on their necessity. Ultimately it is my decision what to fix and took them up on the fingerboard and it looks great! Really love it. I was also surprised that they cleaned my case. Because I just got it, I hadn't taken the time to clean the inside yet and was pleasantly surprised to see it had been cleaned. Feels like a nice personal touch 10/10. Will def go back for any more work I get done or if I want to upgrade instruments

Spent a small fortune to restore my mothers violin to send to my niece for her to play in her high…read moreschool orchestra - but totally worth it. The shop keepers are friendly and know their craft.

Great owners, great instructors. Go learn to play an instrument, a fantastic life skill that will…read moreenrich your earthly experience! Very competitive pricing, many great teachers to choose from, many instruments taught. What more could you ask for?!

Not the uber classical experience I grew up with, but my kids are improving and enjoying itread more

Beware taking an instrument for repair. I took an older horn and knew what needed to be fixed…read more The repair technicians came back with the answer that it needed a re-pad for $200, and offered me no other options. The horn was gone for over a week, and I had to wait for another week for it to get back from Tacoma before I could pick it up. Being a band director for 10 years, learning instrument repair from one of the best flute builders on the east coast and being a musician for 30 years qualifies me to know that a $200 re pad was not the only option for this horn thta had two leaky pads. The shop its self was OK for supplies, but don't use this chain for repairs. There are several stores that come up in an internet search, and they all end up at the same website. If you have to, talk to your child's band director first to see what needs to be done. You may be charged lots of money you don't need to pay.

I have two kids with two very different personalities taking piano lessons with Shawn. He does…read moregreat with both. He's patient and kind and recognizes when they take an interest in something. I like sitting in the building while they have lessons and listening to one of the very talented vocal teachers as well as the other instruments we have heard playing (guitar, flute, etc.). Convenient location and parking isn't hard to find. The building isn't shiny and new but it has what you need. :)

We have been with Sound Studios since the beginning and with Mr Meloy for 2 years now. My child…read morehas come so far in her piano playing and musicality. Mr. Meloy is patient and works hard to personalize the lessons and training to my child's needs. I highly recommend Sound Studios Olympia and Mr. Meloy.