Shenandoah Towing

1.0 (9 reviews)

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Shenandoah Towing - Towing Near Me - Woodstock, Virginia

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Ava P.

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2

0

5 years ago

The Warren County police officers call this towing company if you ask them to help you get a tow truck after an accident!!!!! The owner of this place is a scammer! He tried to convince me and my mother it was $500 for a tow from front Royal to Winchester. and then refused to take my car off the tow truck without paying $500. We eventually gave in and had him tow my car to his lot in front Royal and when I called him to get the address he said it was still $500 even though he didn't even tow it to Winchester. Long story short my Family member decided to go get the car and tow it himself. We ended up paying $200 I'm not sure where the $500 estimate came from and why we were told that price he was very rude and tried to scam us! I was relieved when my car was no longer at his lot! read more

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Aaron D.

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2

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6 years ago

These people are racist and unprofessional, they do not know how to treat a customer. DO NOT WORK WITH THESE PEOPLE! I have never been treated, the way I was here. Treating people different for their skin color is not acceptable! read more

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Sam A.

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1

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6 years ago

DO NOT GO TO/USE THIS BUSINESS !!!! PLEASE!!! The owner is beyond racist and disrespectful. We had to get our car towed by these people, sadly, and the guy was beyond disrespectful yelling at me on the phone because my family member spoke no English. The owner had him stand outside for 2 hours in less than 30 degree weather! When I spoke to the owner he yelled at me, cussed me out, and told me I was being disrespectful when I had greeted him asking me how much our total would be and that I would be there soon. He quoted me almost $800 but wanted us out that he changed it to $600. He wouldn't show us where the vehicle was until we gave him the money and then he decided to be nice. Do not go to this business! read more

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Jerry M.

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11

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11 years ago

AVOID AVOID AVOID AVOID This so called family man and "Christian" does not behave like one. He will tow your equipment then write an astronomical bill. Here comes the fun part. He will then hold you, your equipment and your freight hostage while you wait on insurance.. He will scream at you and threaten you that he wants his money all while claiming to be so nice and helping you out. When I say astronomical I am talking in the tens of thousands of dollars. He will attempt to collect from everyone involved like the broker, the driver, the motor carrier the insurance company or all of them if he can. You will hate yourself if you let this company near your equipment. DO NOT USE... DO NOT USE... DO NOT USE... read more

Helpful 9

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Faye G.

3

33

4

8 years ago

!!!!!!!!!DO NOT USE THIS BUSINESS!!!!!!!!!!!!!!! I seriously cannot stress this strongly enough. My truck became stuck on a hill in a national forest ( my husband drove up from our campsite to get me after I had a medical issue while hiking). While driving back down the hill our vehicle slipped on muddy ground and lodged between a tree and a boulder. Shenandoah Tow was suggested by the company we originally contacted because Shenandoah was the closest company to the mountain. My husband called Chris who was initially very nice and asked to drive to the site to access the situation. After driving to see the truck we were quoted a price by Chris ( the owner ) and advised it could be done same day. This was at about 3pm. After not hearing from Chris by 6 we called to voice concern that the job wouldnt be completed before it was dark. Chris said they were getting ready to head back out and would call in a bit to let us know when we should head that way. At 8pm we still had not gotten a call so we called Chris again - this time to say we DID NOT want to do this and would call the next day to reschedule. At this point Chris said they were almost there and we should go ahead and leave. We drove 40 minutes to the site to find that they werent even there yet- though they were easily 20 minutes closer to the location that we were. They showed up about 15 minutes later. Chris took his team to the mountain at 9pm. -against our very clear wishes. He did not contact the park services- instead, he brought a bulldozer to drive THROUGH A NATIONAL FOREST indiscriminately causing damage to the environment. When I expressed my concerns over this he advised me that park services would charge us a '$5000 fine' for driving on the mountain road and he was doing us a favor by doing it this way. When they finally came back down the hill dragging our very large SUV behind them they then loaded the vehicle on a tow and took it away- because clearly, since he quoted us one price but decided to charge another we did not have the correct amount of cash to pay. He also decided he couldn't take our check. As we followed the tow out of the forest, the tow stopped at an intersection and all of the workers hoped out and began taking selfies of eachother in the street, with our truck, with eachother. We literally sat there in the car behind them with opur mouths open. It was completly unprofessional and just bizarre beyond words. read more

Business owner information

Hans P.

Faye G.,…

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Andrew M.

10

3

0

11 years ago

Same experience as Jerry, this guy is a jerk, he will scream and yell at you and then make up excuses as to why he's in a bad mood. No way to run a business avoid at all costs. I would push my car to a shop before I would call them! read more

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Amber Y.

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2

0

11 years ago

The staff is extremely unfriendly, rude, disrespectful and unwilling to assist paying customers. Looking for roadside assistance for a vehicle that is hours away from our office and this is what we came up with-BIG mistake. I can not fathom how someone that speaks to his customers the way this guy speaks to his is still in business. read more

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Misty H.

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3

0

8 years ago

They charged me to drive my car out of the ditch. 150.00 dollars don't use them if you can!!!! Avoid Avoid Avoid Avoid

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Jamie S.

0

4

0

11 years ago

This company is terrible. They badly damaged my car and insisted it wasn't their fault. The owner was screaming at me when I tried to resolve this. Please do not deal with this company. read more

Helpful 3

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More info about Shenandoah Towing

291 Saumsville Rd
Woodstock, VA 22664
Directions
(540) 971-7030
Call Now
Visit Website
https://shenandoahtowingllc.com

Payment methods

Does Shenandoah Towing take credit cards?

No, Shenandoah Towing does not take credit cards.

Other Amenities

Does Shenandoah Towing have free WiFi?

Yes, Shenandoah Towing has free WiFi.

From the Business

Specialties

Shenandoah Towing and Recovery is located in Woodstock Virginia in Shenandoah County but services a wide geographic area. Our fleet of trucks has grown to 12 trucks and has a full-service mechanic garage and offers services including light and medium duty towing, equipment hauling, and more.

History

Established in 2013.

At Shenandoah Towing, our primary mission has always been to get our clients and their vehicles out of unpleasant situations as safely and as fast as possible. When emergencies may arise, our experienced and knowledgeable staff is comprehensively trained in all types of towing. We do it all, whether it be recovery, roadside repair, or equipment hauling. Shenandoah Towing Company is open 24 hours a day and 7 days a week, including holidays. Our services can accommodate vehicles that range from motorcycles, hybrids, compact cars, trucks, cabs, dualies, light to medium wreckers, and more. Whether its day or night or something unexpected, and you need our help, were here for you and only one phone call away. Call us now to learn more about our heavy-duty towing and recovery services!

More Info

Hours

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Owen was great. helped us figure out what to do, took us to the car rental place and helped…read moretransfer our car contents. He was just what we needed and a godsend on a cold day. could not have asked for better service.

Great service on a Sunday! My friend requested lockout service Sunday morning. Hillbilly Towing…read morepromptly answered the phone and came out within the hour to unlock my friends car so we could return home.

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First of all, really happy I didn't get an answering machine, this office line switched to Owen's…read morecell. He was on a pickup, but dispatched Kody to take my car from Toms Brook just down to Frog's Garage in Maurertown. The steering was locked, but he was able to pick it up and deliver it to where the shop wanted it that would enable them to push it into a service bay. Friendly folks that were able to take me real quickly. Nobody likes to be towed, but I'll sure call them again if I need one.

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(7 reviews)

Truck broke down in my driveway and needed to be towed to dealer. Skip was a pleasure to talk to…read moreover the phone, and Cody arrived shortly after with the rollback. Cody was courteous and professional and had my truck on its way in no time. The tow was reasonably priced as well! 10/10 would recommend, and will use Skip's again in the future for all my vehicles as needed.

Checked around town first before deciding on Skip's Auto Body. My 2014 Jaguar F-Type S took quite a…read morehit on the driver's rear quarter panel. The car is an aluminum body (requires a certified specialist for welding). In addition to the body work there was suspension damage. Bottom line, during the repair I got to interface with several of Skip's staff. Skip, Kim, Mark, Corey, and Chris - all totally awesome people. They were truthful, friendly, and very competent. Although I bugged them frequently for status updates they were always very patient in relaying to me the latest details. In summary they under-promised and over-delivered - my Jag looks fantastic! Skip's Auto Body staff are perfectionist artisans...check out the before-and-after photos for proof.

Heavenly Hill Towing & Recovery

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(5 reviews)

This gentleman has rescued me twice. Very professional and excellent service. One was a jump start…read moreand the other was a tow. He also seems to be the only truly local place that accepts triple AAA. Treated me and my vehicle with respect on both occasions. Highly recommend.

GREAT SERVICE!!! I…read moream a North Carolina resident and my son's car broke down in Keyser, West Virginia where he attends college. Jeff Grimm and Heavenly Hill Towing and Recovery gave our family outstanding service in a tough situation being out of state. I highly recommend this company and Jeff. Chris Johnson

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5.0

(1 review)

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JPG Towing

1.0

(1 review)

Horrendous pricing. Was never notified where the vehicle was until recently. They want $36,000 to…read moreretrieve a vehicle that is rightfully mine? What happened to customer service and loyalty? Do not recommend.

From the owner: JPG Towing is a locally owned and operated business serving Virginia. We offer 24 Hour Emergency…read moreService.

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3.5

(10 reviews)

I gave them two stars only due to heather being nice to deal with. Other than that I feel it was…read moreunfair to change us 250 for your driver to put a board on the axel that my driver already had tied up and then your driver followed us 10 min to your shop. In the am was told it won't be fixed until Friday you only have one mechanic No parts and might need an axel would be a week wow Well needless to say we went to another shop down the road and my driver was fixed and on the road within in hour. Just disappointed from one business owner to another.

They quoted me a price and when I go to pay the bill it was double they said 8 to 10 hours of…read morelabour I go to pay the bill. It was 28 hours of labour and then they told me a week and they've had my vehicle for a month. This place is a bunch of crooks. I wouldn't bring my wheelbarrow here.

Town & Country Self Storage

1.0

(1 review)

I had made arrangements to have a car towed and stored at this facility. After waiting over 2…read morehours for my appointment (the driver did his personal errands while I had to wait)The tow truck driver (later found out to be the owner). Towed the car to his facility. When I went in to do the paperwork, he stated that I needed to pay the tow bill, and then get my car off his property and he refused to store the car. He said it was because I took a picture of my car on his tow truck, which meant I was going to sue him. (Makes me wonder how many people have sued him) The owner was rude, disrespectful and ultimately dishonest. This is the same company with the Mt. Jackson address. Do not do business with this company. This is one of many reported rip offs he has done to people. (I have a list that was forwarded to me after the fact of course.)

Chris' Shop

3.9

(11 reviews)

I have been taking my vehicles to Chris' Shop for years and have always been wonderfully and fully…read moresatisfied. I couldn't recommend Chris' Shop highly enough.

I've been using this shop for several years. Prices are fair, excellent service and above all,…read moreHONEST!!!! Best place in town!

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4.2

(6 reviews)

Traveling from Florida to NY my tire pressure light came on. The hotel was close to the shop and…read morethey helped me immediately and gave me peace of mind to continue my journey. Definitely recommend!

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bp

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(3 reviews)

This is the only station in the local area that sells ethanol-free 93 octane gasoline. Thank you!read more

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Liberty Gas

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(4 reviews)

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I'm new to town and two locals referred me to this gas/service station. I thought the service was…read moregood, prompt, and fair-priced. It was also close to home. However, on one very hot day, I spent some time in the waiting room and noticed an extremely offensive cartoon posted on one wall, a political cartoon featuring both Trump and Obama. Once I saw where the boss's affections lie, I determined that this is NOT where I want to take my business. Offending your new customer is NOT the way to gain my business!

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16 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

G W.

0

3

0

11 years ago

I would like to take a moment to commend this organization. When I was out of town my wife's car broke down. She was left on the side of the road and had no one that could help. Someone stopped to help her and recommended Shenandoah Towing. She told them that she did not have any money at the time for a tow. Shenandoah told her the important thing was getting he off the road and back home. They towed the car to the house for her and it took several months to get the money together to pay them. They did not pressure us for the money. They did call from time to time to see when they could get paid but never once did they put any pressure on us. To me this is what being a Christian is all about, helping someone you don't know when they are in a bind. Thank you Shenandoah Towing for being there for my wife when I could not be there. I will use this towing service whenever the need arises. They are good at what they do, and do it in a Christian way. Thanks, Gary and Carol E. read more

Brenda G.

0

1

0

10 years ago

i won't even give a star, like jerry and andrew he done the same thing to me only worse the man that i repo ed, chris pangle let him take the radio out of the truck what an ass!!!! and then held my vehicles hostage and yelled at me a handicapped woman. well after reading all these reviews i'm going to police and someone is going to take responsibility for stealing the radio. chris pangle is a flat out lier!!!! and i have to give at least 1 star to post this. chris i hope you read this cause i will turn you in to the better business bureau! !!!! read more

Gerard D.

0

1

0

8 years ago

This company saved my bacon!!! My truck wound up stuck in the mud on the side of my driveway and they not only got me out of the mud, they were great to deal with. They were here in less than an hour on Christmas Eve!! They were friendly, professional and got me unstuck quickly so that I could get back on my way. I cant say enough good about them. I hope I never have to, but if so, I will use them again. Highly recommended. read more

Brittany W.

10

1

0

11 years ago

Best towing company around. Towed my car from Strasburg to Front Royal and they were the cheapest company. The driver was there in no time at all so I didn't have to wait on the side of the road in the middle of the night by myself. He was so polite and courteous to me and the bill was super affordable. They are awesome and I'd recommend them to anyone! read more

Scott M.

0

2

0

11 years ago

These guys helped my wife and I out tremendously when our car broke down and we unexpectedly got stranded on the highway on our way to Atlanta for Christmas. The owner and the driver, Corey, went above and beyond to help us out. Highly recommend should you ever need to be towed near Woodstock. read more

Suzanne R.

0

3

0

3 years ago

This guy is racist,admittedly ripping people off,lying and very hostile in general.Charged way too much and everyone knew it.U need to treat all of your customers well too regardless of color.This place is a horrible business,Don't use them. read more

Diana Lynne H.

9

2

0

10 years ago

Not only were they courteous but they took me home and brought me back because I didn't have a way and they finished my service very quickly I was very impressed and plan to tell others to use Shenandoah towing thank you Diana Lynne Hancock read more

Payton H.

125

4

5

6 years ago

Do not use this business! Choose anywhere else! They are incredibly racist. They will also make sure to charge you a crazy amount of money for a simple tow. If you want to be screamed and cussed at, this is the place for you. read more

Nikki T.

101

1

0

11 years ago

I would definitely recommend Shenandoah Towing to anyone. Not only did they have fast arrival times and the driver was super friendly but the prices were more than fair! read more

Carey H.

0

1

0

10 years ago

I have had to have my son towed two times and each time this company was fast and safe with my son and his car. Chris goes above and beyond to take care of his customers. read more

Georgia H.

0

3

0

11 years ago

I had my car towed by Shenandoah Towing and was so please with them. They were so professional and kind. If I ever need a tow again I will be sure to call them!!! read more

JohnAllen W.

152

2

4

11 years ago

This company is one of the best in the valley a good guy and his workers work really hard and super nice. I would recommend them to any one

Brandon V.

0

1

0

10 months ago

Chris was great, very helpful and even waived the storage fee for 7 days which really helped me a lot.

Elizabeth K.

0

1

0

8 years ago

Great service! Nice to work with a local company, people were very friendly, Thank you!

Russell D.

15

1

0

11 years ago

Great company

Payten J.

117

3

0

11 years ago

Good company

Shenandoah Towing - towing - Updated August 2026

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5.0

(8 reviews)

My wife had her car (Jeep Compass) in for repairs caused by a somewhat minor collision (not her…read morefault fortunately). She picked it up yesterday (Aug 12th). When she came home she asked me to take a look at it. First i asked her was she happy with the work done. She said she thought they did a good job. After I looked at it, I could only saay that they did a great job. They will be first on our list, if we ever need work done again.

Sterling collision Is the best place to deal with to go to I highly recommend it the manager is…read morevery patient and very helpful and I recommend it to friends and family and everyone I know they know what they doing fast response fast service fantastic result at the end of the work very Reasonable prices this is the only place in front Royal thank you so much always alsk Craigo Belford

MZ Auto

3.0

(4 reviews)

Man this is heartbreaking... got a 2015 Camaro from this guys on 10/05/25 on 10/8/25 this car…read moresteering wheel Locked on me and it came to complete stop I shut it off let is sit for a second and it started back up but that should've been my sign smh so I let it go a week and a half passes and guess what same thing happens only this time I'm having to hold gas to start it and then check engine was blinking I had to come out of pocket and tow my car to my mechanic shop only to find out they sold me a car with a motor that could've killed me my girl and my stepdaughter that is 3 years old basically my motor timing jumped timed and pistons possibly valves were bent or bad long story short I'm lucky rn that I bought a warranty or id literally be fucked rn man and I called the owner faran and this guy is asking me about a payment wether then id think he try to give me another vehicle until mine is fixed nope only thing he asked about was a payment then threatened to repo my car that blew on me 2 and a half weeks later who he isn't even a lienholder on because credit acceptance is the bank I went thru and I already went thru credit acceptance and called them and they even pushed my payments back but this guy wouldn't until I threatened to get lawywrs involved this place is just overly sketchy and I don't think they care if your driving off in a safe car or not only care about you signing the deal and making the deal so they get paid there putting people lives in danger I'm upset I have to deal with this until I pay my car off as I'm 23 and dont have the money to just keep throwing around for cars I'll keep you guys updated on how these next couple months go because I know it's going to be hell trying to get my tags etc now even though you'd think I'm the customer whos engine blew would get some accommodation but no these guys wouldn't take the car back or try to help before I figured out I had a warranty there Nice at first but who isn't when there trying to get you agree on a deal also if you don't ask for a warranty there won't be one so if you go here I advise to get warranty because there aren't servicing these vehicles there's just no way I got sold a car with a terrible motor with repairs up to 3000$

I've never felt so relaxed in the car buying process. This was a super stressful time for me since…read moreI hadn't planned on making a financial investment at the time - but when my transmission went out unexpectedly and was too costly to replace, I had no other option than to purchase a new vehicle. I'd looked at several other dealerships, but financing and cost were both issues everywhere I went until I found MZ Auto. There was a large selection of preowned vehicles in my price range and the financing process was a breeze! I'm extremely grateful to Robert, the kind and professional salesman that walked me through the process. He scheduled our appointment, was on time, knowledgeable about the inventory and an excellent listener. His patience, empathy and professionalism made him a joy to work with. I'm very impressed with MZ Auto (and Robert especially), for taking the stress out of a stressful situation. If you're on a budget and looking for a great deal and a seamless financing process, I highly recommend MZ Auto. Definitely schedule your appointment with Robert. You'll be impressed!

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