I would not do business with this company. They sold me carpet with the understanding that it would…read morebe ready to install on a determined date. I had to postpone from the original date, as the drywall installation wasn't complete. In spite of the additional time (7 data) they said the carpet was back ordered and would not even ship to the wholesaler for 2 more weeks. They asked that I go to their wholesaler and choose a new carpet. The only carpet that was similar and in stock was a much lesser quality and the warranty was 7 years instead of 25 years. However, they wanted to charge me the same amount as the original carpet order. I canceled the agreement and requested a refund. They've not refunded my deposit ($2500) in spite of several requests. I've filed a dispute with American Express. Ironically, I'm having the same carpet from the wholesaler installed by another company, removal, carpet and pad for $1600 less than RENEW FLOORING was charging me. It's very sad this has had to become an issue of public matter, but that's the consequence of disreputable service. #baitandswitch #refusingtorefund #renewflooring

10 stars if I could do that! We were on a huge deadline to get flooring done and Renew Floors came…read morethru. Hassle free and very very very excellent work was done. And so fast!!! Can't say enough good things about these guys. Jalife, Kevin, and Jose were just the best and we can't wait to work with this company again on our next project!!

Very poor craftsmanship of installation. I was disappointed with the quality of work and the…read moreproduct.

Duncan is terrific and the acres of beautiful, affordable carpet he installed in our finished…read morebasement is admired by everyone who visits! Fantastic service and knowledge of carpet and flooring!

Location Carpet have always done a great job for me. They are true professionals. I never have to…read moreworry about anything once they start their work. Thank you to all.

This is a great local family owned business! Their kindness and attention to detail makes working…read morewith them easy and informative. I Have used them multiple times and they continue to exceed my expectations both in value and ability to fill large orders quickly. I highly recommend them if you're looking for carpet!

Beautiful store and huge flooring selection. Only go if you have a huge job. You must go there…read morefirst to get a quote; will not come to your home until you meet with them at the store. It appeared that they are not really interested in your business if you have a small project. Customer service needs improvement but it is probably better if you have a huge job.

I had used Marshall for my duplex I have. He is very reliable and keeps you up to date with the…read moreproject. He had helped me with the flooring I needed. He is very friendly and knows what he is doing. Which is rare now a days

Ok, I said I would give you an update when they finished. Well today was the day. The LVT was…read moreinstalled in 2 days by 1 man, Jeff. He came in, got right to work, moved everything himself... Wham, Bam he was done. Great job. Paid attention to all the details. Was constantly cleaning up after himself. We couldn't ask for more. The finished job is beautiful. Today the carpet guys came to finish one last detail, which was re-stretching the bedroom carpet... perfect finish. Bottom line - "Location Carpet" is the only company I will call or recommend for any kind of floor coverings. If you have a project give them a call.

I went in expecting to get a remnant, but for the same price left with new 2 foot squares I can…read moreeasily trim without handling the entire area's heavy carpet and cutting it around objects. I used adhesive on concrete, but it isn't always needed. Wonderful, helpful people here.

Firstly, the floors look great. No complaints about the actual job. However, two months after the…read morejob was completed I'm still cleaning up after them. It seems like every other day I find another piece of tape, more dust, or cigarette butts. They did a great job on the floor and that's what really matters but after they left I spent HOURS wiping walls, countertops, molding, windows; seriously, hours. The mess of dust that was left in one of the bathrooms was ridiculous, it was literally caked to the countertops. I spoke to others who've had their floors refinished and none of them reported any significant amount of cleaning. If they had cleaned up after themselves as well as they had serviced the floors then I would absolutely recommend them. However, I cannot with the amount of time that I had to spend cleaning up after the job. Update: I keep finding unpleasant surprises from these guys. Just came across some brush spray marks from the floor stain behind one of the doors.

With only two weeks left before moving in to our new home, we contacted The Hardwood Floor Guys…read more hoping they could squeeze us in. We left a message with little hope of a return call since we had been experiencing poor service from every other service provider with whom we had been dealing. Within an hour, Jon called us back and gave us some options for our floors as well as an estimate based on our measurements and description of the condition of the floors. We then set up an appointment for the NEXT DAY for Jon to take a look. He was on time and professional referencing both myself and my boyfriend who wasn't able to be there by name. He was informative and attentive, taking measurements, and answering all of my questions with patience. He provided a verbal estimate and then emailed it to me later that day. After receiving the emailed estimate, I called him to confirm when he would be able to start and he was able to begin the very next day. He told me the job would take 2 days and it did. Jon and his partner Chris were on time and provided prompt and clear communication during our 2 day project. As someone who works in the service industry, I am very critical of the service I receive. I would highly recommend Jon and The Hardwood Floor Guys for your flooring needs. They were prompt, attentive, understanding, patient, and honest. Thanks again, Guys, for a job well done!! We are very happy with the results!!

This will be my 43rd year of using Arslanian Bros. and my second home. This should be the best…read morerecommendation I could possibly give for this fine company! Dick Spurney

I had a large shag-style rug that had definitely seen better days, so I started looking for a…read morecompany to clean it. After seeing Arslanian Brothers' commercials for years, I finally decided to give them a call to learn more about their services. I was pleasantly surprised by how affordable their quote was and how quickly they were able to schedule my pickup. The team arrived right on time during the designated window, and the two gentlemen who came were professional, courteous, and efficient. My rug was returned the following week by a different team member who was just as professional as the ones who picked it up. I couldn't have been happier with the results. My two main hopes were that the matted areas would be re-fluffed and that the rug would return to its original cream color. When I unrolled it, it looked fantastic--fresh, clean, and beautifully restored. I'm so glad they were able to breathe new life into it and extend its lifespan. I will absolutely use Arslanian Brothers again!

The showroom is huge! With so much to choose from, I didn't know where to start. Karen and Fred…read moretook the time to listen to what I needed and why I needed it. They helped me find the perfect floor for my basement remodel! Thank you guys!

Joe and Tony installed our carpet this morning. They were on time, polite, fast and vey skilled…read more The room is large and required (1) 18' seam in one direction & (2) 4' perpendicular seams that are invisible.