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    Sheoga Hardwood Flooring

    4.3 (3 reviews)
    Closed 7:00 am - 4:30 pm

    Services - Sheoga Hardwood Flooring

    Floor installation

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    Photo of Matt W.
    4
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    3 years ago

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    Sheoga H.

    Thank you for the review Matt, we are happy you love your floors!

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    2 years ago

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    Sheoga H.

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    10 years ago

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    Hardwood Lumber - Dry fit right out of the packaging. Perfect!

    Hardwood Lumber

    (37 reviews)

    Didnt work. The note a 2-3 week delivery. I called a bit after 3rd week and was promised the next…read moreweek. Called the next week and again promised the following week. Gave up and had to write off the cost of the wood.

    My wife and I ordered 11 stair treads and 3 landing risers from this company. The turnaround was…read morepretty good as we submitted the order 1/28/25 and received it 2/13/25. Immediately on receiving the order we opened it and were really disappointed to see the 11 treads we ordered were all the wrong material. The 3 landing treads are awesome but the 11 treads were not right. Then we realized if we flip them over, the underside of the treads is correct. However, the issue is that the treads we got are clearly not a full bullnose. There is a square edge profile on one side of these treads. Clearly there is a top vs. bottom with the bottom being the square edge profile. However, the live sawn side of the boards has the square edge profile which is meant to be the bottom -- the square edge facing up is now how stairs should be. It seems someone in the millwork shop accidentally put these through the router table upside down using something like a 7/8" router bit? The other thing I think that happened is they did put a full bull nose but then someone put the treads through a planer which resulted in the square edge on the finished side. Either way, these are defective treads. I took the time to make a video to explain this and sent it to the customer service email but I don't really feel like they watched it. They claimed all of their treads use a full bull nose but as you can see on these attached photos (my wife and I traced the nose) the treads have a square edge profile on the top of the tread. This isn't a simple fix like sanding down the square profile -- that just will not work. Also, they can't be re-routed without the depth being reduced to closer to 10" which also won't work. We ordered 10.5" deep treads. We just want to get what we paid for. The only way to fix this problem is to remake the treads correctly with a full bull nose or with this nose profile facing rounded side up. I sent additional photos over to customer service and I'm hoping that they'll do the right thing and send us a replacement order on Monday. If the company stands behind its warranty around defective products (these treads are defective) and sends us a new order on Monday, I'll consider this a 5-star company and update this review accordingly. However, based on seeing these surprisingly bad Yelp reviews I don't have much confidence and if they choose to not address this issue I'll issue a chargeback with American Express.

    Sheoga Hardwood Flooring - flooring - Updated June 2026

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