The team here has always been great until recently - the dynamics of this business must have…read morechanged. I had an appt for my non-Madza vehicle for a DMV inspection which took 3 hours for them to tell me it failed. Mary, my Service advisor was nice! They quoted me an extremely high $$ to fix my car. I had to go elsewhere to get things fixed. Mary had told me to comeback "anytime" for the Re-inspection and they'd check the three things & give me a sticker. When I communicated I needed a Re-Inspection they did not have anytime to do it & I'd have to make an appt. They knew I needed to get it done by a certain date or my car would be suspended but they did not seem to care. I went somewhere else & was treated much better. An extra $55 well spent!!!

After my less then satisfactory experience with Jason on Friday jan12th I contacted Tasca Mazda in…read moreseekonk on Sat January 13th and they were more than willing to work with me online and over the phone and so I purchased my vehicle with them if you want to save time skip flood and contact Tasca Mazda where you like I was will be satisfied

Anthony and Matt are awesome…read more KUDOS GREAT WORK They explain everything you need to know.

Great find! Needed an inspection sticker and made an appointment. They took the car on time and…read morefinished in about an hour. Very professional and friendly service. Highly recommended. I'll be back.

I've been to L & S Auto twice now and had a great experience both times. They quickly answer the…read morephone every time I've called which can be half the battle sometimes. I've gone in for new breaks and for a state inspection. I like their texting system where they give you all the details of what should be done to your car and they clearly outlay the pricing. They also don't just jump to do it, you can either go and take your car back or approve the work to be done. The inspection process was also super easy for my husband and I. I know other reviews mention running into issues with an inspection here-- that was not what both my husband and I experienced. They gave a clear list of everything passing and had us on our way. We will continue to visit L&S Auto when we need work done on our cars or state inspections!

Just took my car to this shop for the first time for an inspection. Lenny the owner was extremely…read morefriendly, personable and knowledgeable. He got my car in right away and had me out the door fast. He also recommended some other great automotive shops in the area if I'm ever having car troubles. I would highly recommend this shop, and I will be back for future service!

Went in with a basically new vehicle for inspection(forced by the state). Instead of just…read moreinspecting it and putting a sticker on it they sliced one of my wiper blades and replaced them with a very expensive pair from their shop. They did not call me about this or tell me about this they just did it and put it on the bill. When they did call me all they said was the trucks all set and I went to pick it up. This is a classic garage scam move to attempt to make a few extra bucks on inspection. I thought Northups was better than this but I guess I was wrong. Most people just go along with this scam and pay it to keep the peace. I did not. If you are going there for inspection, make sure you check your vehicle thoroughly before you bring it there. I won't be doing ANY business there ever again.

Tammy and her incredible team recently gave me superb treatment and service at one of the most…read morestressful times I could possibly imagine. Much respect and gratitude to all of you for your service and most of all kindness that you extended to me and Duke (Kula), Arnie Flaig's amazing dog. May Arnie Rest in Eternal Peace. Thank you.

But no longer works on cars over 20 years old as parts are hard to find and it takes too long to…read morefix the older cars. He wants them 'in and out.' Understandable.

My camper became separated from the tow vehicle, which\n Locked all 4 tires on the travel trailer…read more Stock partly off the side of the road , but taking up half a lane cuz , the wheels are locked. Fortunately, Louis's business was only 50 yd walk away, he rallied his troops him into other workers dropped everything and went immediately to this emergency situation. They had me on the road again within 20 minutes. They know there stuff!

I used to like them but they scammed my grandpa off. Came in…read morefor a concern for A/C blowing warm. Everything was fine until we got there. They said it was a sensor and "filled" his freon that was ALREADY FULL and he now owes almost $400 without a call or anything. Checked it out by another shop and guess what? They were totally wrong about it. Never going back after this. Scammers.

Brought my car here for the first time to get my front brakes fixed and came back with a dead…read morebattery and a broken alternator. TS PMO

Avoid Flynn Automotive at all costs. We brought our car in for a noise, and they claimed they…read morecouldn't find the issue. Days later, the car broke down completely, leaving us stranded and stuck with a $200 tow bill. The real problem -- a belt issue -- was misdiagnosed, and now we're paying even more for a belt tensioner and idler pulley replacement. To make matters worse, I spoke with two different people at the shop, and both told me that because I hadn't mentioned the noise when I dropped the car off, they didn't do anything about it. But the noise was obvious the moment I started the car in their parking lot -- so blaming me for not pointing it out is unacceptable. Their failure to properly diagnose a straightforward issue has cost us time, money, and trust. We will not be returning, and strongly caution others against relying on this shop.

Customer service is not important to Flynn, $$$$$ are…read more Came in with a diagnostic from Auto zone (after spending Thousands the week before ) showing what part should be replaced and instead of quoting an hour + the cost of the part $21 on Amazon, they quoted $424 for a less than Ten minute job. Insisted that even though we had a print out showing the error, they had to charge to do thier own reading. The representatives at the counter have no discretion and customer service is not in their vocabulary. If you fail to take care of your customers, there are others that will. Greed should never overide customer service. When it does, it is time to find a more customer focused provider. The owner Vinny brushes off everthing. Well, no worries with word of mouth, perhaps at sometime he will understand customer service.

We were going to d&m for years. The guys that work there are great. Good people, sometimes over…read morepromise on deadlines which could get frustrating, but for the most part thought we had found ourselves a good local mechanic. I noticed Ashley's 2009 Lexus was leaking in the driveway. I used to work on my own vehicles and have a good understanding of "car stuff". I checked the fluids, levels were fine. Told her it was safe to drive, but we should get it fixed because who wants a car leaking fluid? Brought it to d&m, they said it was the power steering rack big repair! But hopefully this would be the last major repair before we got a new vehicle. Let's just get it done. Power steering rack replaced (~$1500). It was still leaking! Ugh. We brought it in again and they said it was the power steering pump (~$800). Now, anyone with some common sense would think there was a possibility this was a misdiagnosis and the rack was never leaking. I thought this was a legitimate concern to ask about before we got the pump replaced. Including my own opinion, I asked 2 mechanic friends of mine and a third friend who used to own a repair shop. The consensus was it was likely a misdiagnosis. Maybe not, but most likely. Armed with this information, I politely asked the shop if there was a possibility it was misdiagnosed. I am the type of person that never likes to accuse someone of something if I might be wrong. I got immediate pushback from the owners son- no way, they are in two different places, we've been in business 50 years. If you don't trust us you can go somewhere else. Ok- even if it was leaking in both places (unlikely), we should have been told this up front that it needs both a rack and a pump. If we knew it was going to be $2300 vs $1500 maybe we wouldn't have gotten the work done and replaced the vehicle. But the response to a long term customer was totally inappropriate and unacceptable, disrespectful. We already made the decision we wouldn't be going there again, but let's just get it fixed. Still leaking! Go back in, we are told now that it is leaking from the front differental. I recorded the conversation with the owner, who responded the exact same way as his son. You decide for yourself if this is a place you want to do business with: https://recorder.google.com/04edd942-ed11-4ed9-a08f-646bd014fd70

Courteous, prompt, and efficient. My husband began getting our tires there about 40 years ago…read more Always recommended D&M. ~ Dottie