The stylists are excellent, the pricing and lack of transparency on costs is concerning…read more I've been a long time client who has had excellent cuts and colors. A year ago or so the owner sent an email and embedded in the email was a disclosure clients would be paying for product (hair dye, etc). Eyeful is also an eco salon, wonderful, but clients pay a fee for that as well. A small color service cost me nearly $60 in product and nearly a $10 "eco" fee. They are constantly raising prices and promoting stylists to charge more. In 18 months it's been over a 50% increase for the same services between periodic service increases, stylist promotions creating another service increase and the product/eco fee which is quite substantial. I understand life is hard right now, but I don't know anyone whose salary has increased significantly, and with the state of the world most of us are fearful we won't have a job in the not so distant future. I'm going to have to take my business elsewhere. Luckily there are several salons in the area that will provide the same service for half the price and do not place the cost of product and sustainability on the clients. As a Lowell resident I want to support local, but when local is so out of touch with pricing compared to every other salon in a 5mi radius, I have no choice. I know eyeful provides a range of stylists to fit your "budget" but there are skilled stylists in area salons still coming in well below eyefuls price point that I don't have to sacrifice experience for a lower price. This was truly a sad review to write.

Impressive high quality salon! They even offer drinks upon visiting! The stylist did a great job,…read moremy hair looks fantastic. Plus I got some good advice on how to treat it. If you're looking for a fancier hair salon, check this out!

Mia is absolutely the greatest. She gets what you want and then more. APpreciate the extra…read moreattention she gives when cutting my son's hair. He can be a handful but she handles him well!

Mia crafts amazing haircuts for both men and women. She has more than a decade of experience. I…read morewouldn't consider going anywhere else

First off, I was a big fan of the proactive communication and planning that led to my appointment…read more The team was so responsive and asked for pictures of what I was hoping for in my updo. Second, they were able to accommodate changes to my schedule and I was so grateful for that. Third, I was SO HAPPY with the updo I walked out with. Annie asked me questions before and throughout the process to make sure I was satisfied with each part of the process. Annie was also lovely to talk to, so it made the whole process enjoyable as well.

if you cancel within 48 hrs you have to pay half of the amount of money and if you cancel within…read moreless you have to pay the full amount (for me it's at least 400 dollar) I haven't been to any salons with that policy or even doctor offices and when I said the policy was unreasonable very politely they told me I can't rebook my appointment very very disappointing to a mom of two special need kids who is super busy I even offered to pay a smaller fee like 25 percent of the amount and they still let me go as a customer

This was the most relaxing experience I've had in a salon! Christine P was amazing - I wanted a…read more"fall look" and she helped me work through my ideas and pick the perfect color, not to mention she worked a miracle on my old lifted/blonde color. I'm in love with it! Thank you Christine! Ps. If she sees this, I passed my nurse practitioner board exam!! Thank you for cheering me on! :)

First visit for color today and I cannot express how happy I was. Jordyn was amazing from start to…read morefinish. She took the time to give me exactly what I was looking for. Thank you Jordyn for making me feel beautiful today and I cannot wait to come back!

Rana is wonderful! The salon itself is super clean and the stylist always knows what to do with my…read morehair for the best outcome. I have been going there for years and continue to go because I know that my hair will be done correctly every time.

Highly recommend. Bo is my go to stylist. She is very skilled in styling natural curly hair…read more Normally I have her straighten it and it looks great.

My daughters and I used her for a wedding, it was a great experience and would utilize her services…read moreagain.

I started coming to Channa in 2022, when I hadn't had a haircut in several years. I found her here…read moreon Yelp, after spending a couple weeks combing the internet for a stylist. She has SAVED my hair! Not just with the cut and color (we do glazes), but with hair tips too - the shower water filter has been the biggest game changer for me. I live in Arizona now and whenever I am visiting New England, I try to get a haircut with her. I haven't found someone here who comes close to as good. It's worth going out of your way to see her!!

Unfortunately the worst experience ever. I have literally never left a review before, but this…read moreexperience was honestly really horrible. Would not recommend. I came in asking for a basic brown balayage with lighter pieces and made it very clear that I do not like red tones in my hair. I even showed a reference photo. I ended up with noticeable HOT PINK highlights, which was completely unexpected and not what I asked for at all. There was no conversation or confirmation that any kind of pink tone would be added to my hair. I gave the salon a chance to fix it and came back, spending over 8 hours across 2 days trying to correct it. Unfortunately, the end result still has red undertones and now looks muddy, not like a balayage. What made the situation worse was the way it was handled. The owner was dismissive and blamed the result on a very slight color filter on my phone, saying I "should have known" I was getting pink. Even if a photo looked slightly warm, that does not justify adding hot pink tones without clearly communicating that to a client first. The owner honestly seemed annoyed that I was there and barely finished drying my hair. When I expressed that I was still unhappy after spending $300 on something that wasn't what I asked for, I was told I would have had to pay that amount regardless, and the conversation was essentially shut down. I also tried calling afterward to resolve things and never received a response. I understand that miscommunications can happen, which is why I gave them the opportunity to fix it. But the lack of accountability, poor communication, and unprofessional attitude made this a really frustrating experience. I literally cried for hours straight after coming home with pink hair, and then to be told it was my fault and to not be offered a discount/ partial refund is CRAZY. This is the reference photo I showed, what I received, and then the "correction"

Got a second cut here which was also great. My first cut was free and they don't list price ranges…read moreonline, so had no idea until checking out that my wash, cut, and blow-dry was $62.