The sales manager Polly, was phenomenal! She made everything a breeze with all the paperwork and…read morecooperated with our budget and financing terms. Would definitely come back here if I ever need another car in future! The interior of the car was in really good condition with very minor damage such as the headrests and the arm rests and exterior damage was just a couple scratches but honestly for a 2013 Lexus with 103k miles is a STEAL. Carfam provided us with spare keys and carted reports of all the detailed maintenance which was much appreciated! Carfam even included an extra $20 on them for you gas! I have never been to a dealership where do they do that and it made it all worth while. Thanks again!

I have not purchased a car from them yet but I did go to their lot to check cars out. I have to…read moresay, this was one of the best experiences I have had at a dealership. They made it fun and there was absolutely no pressure. I decided to hold off and think about my options. They agreed and never put any pressure on me to purchase a vehicle. These guys are awesome and very personable. I'd definitely check them out if you want a stress free dealership experience. I will be going back if I decide to purchase a used vehicle.

We had a fantastic experience leasing our new Genesis GV70 through DSR Leasing. Eric was…read moreoutstanding to work with from beginning to end. He was knowledgeable, responsive, and made the entire process incredibly easy. He found us a great price, answered all of our questions, and kept us informed every step of the way. The whole experience was smooth, transparent, and completely stress-free. It was honestly a much better experience than spending hours negotiating at a dealership. Even with the vehicle being delivered out of state, everything went exactly as promised. If you're considering leasing or buying a vehicle, I highly recommend Eric and the team at DSR Leasing. We couldn't be happier with both the deal and the service and will definitely use them again in the future. 5 stars!

Buyer beware!!!! Do not use this company without a full understanding of what they will do. They…read moredid not negotiate the best OTD price in good faith so they earn more from the dealer. I originally received an automated email with a money factor that seemed too good be true and now realize it appeared to be a tactic used to suck me in to using their service. I did not realize they would not be negotiating the best price of the vehicle. Chris M. sent me a deal at full sticker price in order to receive a larger commission from the dealer. I had negotiated a better price on my own. In my option, they count on uninformed consumers and a complicated transaction. Charged my card after telling they would only charged after telling they would charge it after I filled out the application. I did not lease through them and was charged anyway.

To Navy Federal Human Resources .... Julia is above and…read morebeyond the typical bank teller. The customer service and awesome attitude she presented was top notch. Very rare these days to have an attentive and knowledgeable person anywhere. Julia deserves a raise and/or a bonus!!!!!!!

Navy Federal Has the Slowest ATM Machines in the World , Stop with all the Advertising on the ATM…read moreSCREENS, people need to be in and out when making a transaction @ the Break of Dawn, you're putting your customers at danger and risk because it takes too long.

Miss Karen is amazing and very friendly she is very easy to talk too. She calls and reminds me of…read moremy payment. Which is great because I do tend to be a little forgetful. thanks for everything Miss Karen

This place took a turn of events. The previous workers weren't helpful at all. The worker that…read morereturned is amazing!! I will be returning only when she's working there.

The staff are helpful and courteous. They are able to answer my questions and concerns.read more

Great people and Services's. Happy to assist their customers! Friendly and great attitude! I would…read morerecommend them to my friends!

I had a great experience today at financial Credit Union thanks to Pedro Lopez. They had just…read moreclosed for lunch, but Pedro was kind enough to reopen and help me with what I needed. That level of customer service and willingness to go the extra mile is rare these days. I truly appreciated his kindness and professionalism. Thank you, Pedro!

Cannot use my debit card as the bank suspects fraud. However... due to THEIR system not performing…read moreI cannot get groceries, pay phone bill etc. and they will NOT call me back!

Needed to do a deposit and transfer money. Thank goodness I could do it from the ATM because it…read moremade it more convenient. I don't usually come to this Citibank because of the location unless I have someone with me. But I have to go to the Dino and it's closer. This branch does not have a drive thru ATM so it requires you to get out of your vehicle to complete a transaction. The parking here isn't the greatest either. Especially if you have large vehicles. It can feel tight and crammed on the side near the ATM. Outside of that, it's ok. I feel like the tellers move a little slow sometimes and they're not staffed well at times.

Horrible online customer service. I had a fraud alert and contacted them on a Friday afternoon. The…read moreagent said they'd need to cancel my card and freeze my online access. I told her no, that I'd lock my card and unlock as needed till I could get to the bank on Monday. After I got off the phone, I went to lock my card through the app and she disabled my access anyway. I had to get off work to make it to the branch before they closed and withdrew cash. Called back the customer service to order my new card because the branch doesn't do it, nor give temporary cards. Over another hour completing this task. Finally, card ordered and I received it Monday. I activated the new card and called customer service to reinstate my online access. Later that afternoon, I went to the grocery store only for my card to decline. I step to the side, and once again call customer service. The first agent I get, I state my issue and he tells me I can't use this card because it has a fraud alert. I begin explaining to him that was the previous card and I just received this card today. He interrupts me and tells me to quit talking and to listen to him. I could not believe how rude and disrespectful he was. I told him I wanted to speak to a supervisor and he literally told me no and that I had to speak with him. At this point, I'm humiliated because I'm arguing with the man in the store. Ultimately, he puts me on hold for almost an hour and when someone answers, they hang up. I call back, speak to customer service, then the fraud department, then disconnected. This process goes on for 3 hours. Finally, someone from the fraud department says my card is not good and they will order me a new one. I'm freaked out at this point because it's Monday and I leave for vacation on Friday and need my card at minimum for my hotel. Wednesday is promised for the card to arrive. She did the 1-2 delivery and verified all my info etc. fast forward to Wednesday and my card still hasn't arrived. I call customer service and my card was NEVER ordered. Now I screwed. I pulled out cash and had my daughter put it in her bank account and used her card for our trip. I come back Tuesday and the new card arrived. I activate it and get my online access reinstated AGAIN. Go to get a coffee and lone behold my card DECLINES. At this point I just feel so defeated. I call customer service and after going through all the details, they sent me the same exact card. Same card number, expiration date and security code as the previous card that wasn't working. She said it's a 1 in a million chance that that happened and she doesn't know how it even happened. So, this card gets canceled and a new one gets ordered. This is almost 3 weeks of not having a card or access to my account. This shipping came the next morning and I was so happy. Open it up, and Lord Jesus... they send me the same exact card AGAIN! I'm in disbelief at this point. I have my online access after activating this card, even though the card is no good. So instead of ordering my card through an agent, I order on the app. I get the card a couple days later and go on the app to activate and I have a charge from Miami with the card number thst I just received. 19 years of banking with them and I am DONE. I currently have my card locked so no more fraudulent charges occur. DO NOT USE THIS BANK