Franklin, who drives their complimentary shuttle service, is an outstanding individual! He is…read morepersonable, caring, and a very safe driver. Miguel, in the service department, has always taken care of my truck (and my wallet). If something is under warranty, he has made sure that it is billed as such; and if I postpone a service, he is understanding.

Marlene and the Service Department for the WIN!!…read more Didn't realize the new to me Jeep didn't have the lug lock until I needed the spare tire off . Initially went into the Parts department after a great phone conversation on options, however, the in-person Parts people didn't have the same demeanour and told me to go to the Service department. Marlene did a great job allowing me to explain the situation I was in, and displayed her great reflective lisening skills, repeating back the situation I had described! Prior to setting any upfront outcomes, she consulted with her Service team and came back with a couple options, which I thought was pretty cool. Long story short, Marlene and the Service department did a great overall job to get the lug lock off with short notice. Hooefully you get to interact with Marlene when you visit the Service department. Great job!!

This car does amazing work with cars. I had issues that no other shop could diagnose. Dynamic…read morecollision was able to identify my problems, and went above and beyond to make sure I wasn't having anymore issues. They even have a specialist for airbags/ Hondas. They were pretty straight forward, told me what was wrong and gave me really good prices. The guy who runs this shop is a really nice guy , and makes sure you're happy with your car. I told him I want this done and this done and they did it. Thank you for taking care of my car.

BUYER BEWARE: Where to start as we had a terrible experience…read morewith Dynamic Collision in Redlands.  We brought my vehicle in after getting hit for repair on driver door.  Having used Dynamic many times previously and being very impressed with their quality, I returned. The problems started with it taking 3 months to get the repair done (with not 1 call from the shop letting us know what's going on). My husband had to be the one pursuing them. I understand the supply shortage, however upon finally going to pick the vehicle up, the entire side that was painted had terrible orange peel as well as fish eyes.  It looked AWFUL.  They acknowledged it was a poor job and told me to return 1 day later, however, it took 3 days. While the orange peel was gone, we now had a 4 inch burn above the passenger rear door handle.  Back to paint again and 3 days later we were finally good to go. Guess it was too much to ask to have it right the first time after 3 months? The frustrations of the situation were compounded by little to no communication regarding the process as well as the continued absence the manager Kimberly on site. Even after being told multiple times she would be in the office, she never was.  To make matters worse, This shop has apparently changed hands since the previous times we used them.  In the words of Kimberly, the manager,  the shop has gone from a high quality body shop ("highest caliber of workmanship" according to their website) to a "production shop". . Again, no one bothered to tell us ANYTHING and the only way we found out that they switched owners was from calling one of their Cerritos office!! As my insurance deductible was waived by my personal insurance company, this next part was the most bothersome part.......Kimberly, out of her own mouth, told us she would pay the deductible plus give us an additional $100.00 for the major communication flops and lack of communication on their end.  BUT......when it came to actually collecting the money, she failed again.  Not one dime was given or even any apologies.....we are still waiting for the money.  This left my husband and I disgusted with this company as their word means NOTHING. We will never use them again. . And, perhaps in the future, if they are aware of the supply issues, which they certainly should be, the customer should be informed of such, prior to drop off.  This way,  the decision can be made by the customer to wait to drop the vehicle off, assuming it's driveable,  until after the parts come in or not. It's called common courtesy. I was out my vehicle for 3 months, $2500 in rental car costs, sub par workmanship not once but twice, necessitating multiple trips and taking up another two weeks (additional $560 rental car costs) while they managed to skate away with the $8k check from my insurance company. They cashed the check from AAA right after receiving it while many reputable companies wait to cash it until AFTER the vehicle is fixed. It's a nice little racket they have going on here. There are many other choices out there, I would make it a point to choose one of them, NOT Dynamic Collision.

I have to honestly say that the level of service at Mark's Automotive has really improved under the…read morenew management. George, the new manager, goes way above and beyond to please his customers and I love his positive attitude, which is a very nice change for the better and not at all characteristic of the former management's style, so kudos to him! And the good news is that George is totally focused on management and customer relations and supervision of his technicians, and he doesn't do any of the actual repair work himself, so he doesn't have that grumpy, overworked, and irritated attitude that you will find in so many service stations. He is super friendly and super positive and goes out of his way to help. I was struggling so hard trying to get my car smogged, and George actually took time out of his busy schedule to encourage me and advise me on that, and he even volunteered to scan my car's system periodically to assess my progress in getting my vehicle's monitors to clear. Wow. So unbelievably nice! I actually think that it was his positive attitude and his encouragement that kept me going and kept me from feeling totally defeated. And it was that infectious positive spirit which enabled me to finally succeed in passing the smog test. His guys have also voluntarily filled my tires whenever they have gotten low. They will go the extra mile for you, which is refreshing and super impressive for such a small neighborhood shop! I have always appreciated the convenience of this location, and now I can also appreciate the level of care and personal attention that you will receive at Mark's under the new management. Thank you, George!

This shop is the only place I'll take my cars to for the rest of my life. My car was deemed…read more"unfixable" by Firestone in Redlands due to the frame being bent. I told George over the phone what the problem was and he was able to diagnose it over the phone. This is after my car sat there for 10 months due to me believing it wasn't fixable. George got my car back on the road in 3 days. Ever since that happened we've been coming here. They will fix your car without it being too pricey. George goes above and beyond for anyone and even gave me his personal number if I had any other issues. Highly recommend this shop.

Toyota of Redlands was the ONLY Toyota dealer in the inland empire who was able to get me approved…read more I tried at least 3 other dealers and they were unable to approve me even with 5k down. Thank you Toyota of Redlands!!

We purchased a brand new Toyota Tacoma with Nick - he was efficient & did everything in his power…read moreto get us into the vehicle we really wanted, helped us test drive multiple vehicles he never felt pushy with us, helped answered all our questions and even followed up afterwards we definitely had a great experience highly recommend him if you want to go in for a new Toyota Lovette & Joe !

Best car buying experience I've ever had. Pete was completely straightforward, honest, professional…read moreand personable. The entire team works together to make the buying experience seamless - from appraising my trade in, to the presentation of the new car, the finance team etc. Kudos! What a flawless operation and I couldn't be happier with my new beast of a car!

I recently contacted Tom Bell Chevrolet for information on a truck and had the pleasure of working…read morewith Jimbo. He was extremely knowledgeable, answered all of my questions promptly, and made the entire process smooth from the start. After driving an hour and a half to the dealership, Maroon welcomed me, showed me the truck, and assisted with gathering my information. Jimbo then finalized the deal professionally and efficiently, while Andrew ensured all of the paperwork was completed accurately and in order. Overall, it was a great experience from beginning to end. I would highly recommend Tom Bell Chevrolet to anyone looking for a truck. Jimbo and the team truly take care of their customers.

I was impressed by the excellent customer service I received. Ilene Delarosa was our sales…read moreassociate and she was very welcoming, didn't make us feel pressured and went above and beyond to help us find what we were looking for, I highly recommend this dealership and make sure you ask for Ilene!

Wow. I am a patient person, but this dealership takes advantage of that. Once you buy the car,…read moreyou are a non-entity to them. They didnt even do a proper delivery, just handed me the "key" and were done. Purchased a 26 pathfinder rock creek on July 5th. They couldn't get the 2nd key from the parts dept and promised they would FedEx it to me on Monday. They failed to send it, and our salesman stopped answering texts. Called in a couple times, no answers or follow-ups. It is always "someone else is handling". Victor the GSM was supposed to call me back, never did. So agter a week I drove back out to Redlands from the SGV to get some answers on a Friday afternoon. No help for the first 20minutes i was there. Totally ignored. Walked up to the sales tower and told them why I was there. Confusion...like nobody had heard anything about this! Waited another 10minutes for them to get the key. Which turned out not to be for my car. Took it back in, and they were confused again. Finally they gave up and said the key was lost. I was given a Due Bill and said they had to order it and would call me to come back to have it programmed and pick up the key. It's been over a week and no calls or follow ups. Now the Bluetooth and android auto don't work. I dont trust them to fix anything.

I've bee coming to this location for 3 years now and every time I come in for services I'm met with…read morea welcoming and transparent team. The services and prices are the best (always check for a coupon!). I'll be getting my oil changes along with other services from my local Jiffy Lube for years to come! Shout out to Kelly, Jonathan, and Andrew for the great experience!

Jiffy lube had treated me so kindly through out the years the employees are always so sweet! Iv…read morebeen coming here for the last 5 years never had one problem. Waiting time has never been an issue for me I appreciate how they take the time to answer my questions and explain what's being done to my car. The employees also have a great sense of humor which I Love! Can't say anything bad about this place