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    Avis Car Sales

    3.1 (77 reviews)
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    2024 Volkswagen Tiguan SE

    My wife and I have never financed a car before today. When our 2013 Hyundai finally gave out we made the decision to get a newer car and understood that we would need to make payments for it. Before we went to a dealership, we researched what car is great for families in the aspect of reliability. The Volkswagen Tiguan se caught our eye. The first dealership we went to was a Volkswagen dealer. We looked at a 2022 Tiguan SE. We loved the way it felt so we ran some numbers, but because we were first time buyers, we got a really high rate and high monthly payment. So we went looking somewhere else. This lead us to DriveTime...long story short, DO NOT GO TO DRIVETIME! I called in to see If they had the Tiguan se and they said they did, but when we arrived, there was no Tiguan. We should've left then but they convinced us to look at another car. Then the gave us an estimate of monthly payments for a 2019 jeep compass w/ 83k miles... $600/mo, no thanks. Left them and found Avis Colton. The moment we walked in the lot to look at some cars we saw the Tiguan. After wondering around the lot for some time, Twonya (the "w" is silent) came out and introduced herself to us. We felt welcomed and seen. She asked if we wanted to test drive so we did. We fell in love with the 2024 Tiguan se. After the test ride, Twonya brought us in and didn't go straight to numbers, she wanted to make sure that we were going to be purchasing the right car for our needs. We had loved the car and were ready for numbers but we were nervous for the rate and monthly because of being first-time buyers. Twonya came back out after running numbers and we got a better deal than both of the dealerships before us. We agreed and became a Tiguan owner all thanks to Twonya. Go here for a car, ask for Twonya and she will take care of you. If you're reading this Twonya, thank you so much for your excellent customer service. We will always remember you for the experience you gave us.

    I paid cash for a 2024 Ford Explorer AWD, so I certainly could have afforded a $599 'Carefree Paint' application if I wanted it--but I didn't. Beware of this fraudulent add-on. Twonya, Jay, and George (the manager) conspired to add this treatment to my bill without my consent. I told them I never asked for or agreed to this bogus $599 charge. The contract explicitly states it is 'Optional,' yet they slipped it onto the sales agreement and taxes page anyway, even after I opted out of ALL maintenance plans and extras. Why would I agree to a high-priced paint service when I have a cousin who details cars for a living?AI also asked for proof that the service had actually been performed, they couldn't provide anything! No paperwork, no calendar entry, and no proof it was ever done. Total crooks." Avis Car Sales claimed my car had a thorough inspection. A month later, I took it to a shop and oil was black with sludge, air and cabin filers were black and extremely dirty. Lies, Lies, Lies.

    Amber N.

    Just purchased our Jeep Wrangler 4xe! Bill helped us out making the process simple and straightforward. We were out of there within 3 hours. Thanks again!

    Ken the awesome salesman
    Danny A.

    Cut to the chase experience, Ken was transparent with fees and pricing. Angie in finance was very nice and helpful. Vehicles cleaner than big franchise dealerships. Don't waste your time, come straight here and ask for Ken!

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    1 month ago

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    4 months ago

    I had the best car buying experience here. Twonya was very helpful and made it a pleasure to buy a car with no pressure tactics.

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    1 year ago

    Great place to purchase a car. George was helpful and made the experience simple and easy.

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    Page 1 of 2

    Ask the Community - Avis Car Sales

    If I buy a vehicle from a different location will they deliver it to to my nearest location?

    Hi Tracy, We cannot have a purchased vehicle delivered to our location but we can certainly have a… 

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    Review Highlights - Avis Car Sales

    George the manager was also very helpful, and worked hard to get us the best interest rate possible for our loan.

    Mentioned in 9 reviews

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    Mercedes-Benz of Ontario

    Mercedes-Benz of Ontario

    4.3
    (2.1k reviews)

    I had such a great experience purchasing my EQE at Mercedes-Benz of Ontario. From the moment I…read morewalked in, the entire team made the process feel easy, welcoming, and genuinely personal. Joseph Day was my sales rep and he was fantastic to work with. He was not like your typical "car salesman", instead, Joseph was super attentive, patient, and really made sure I felt comfortable every step of the way. I also worked with his manager, Jonathan, and the department manager, Andrew, and they were both incredibly kind and professional. What I appreciated most is that the experience didn't feel like a transaction. It felt more like I was being taken care of by people who actually wanted me to be happy with my purchase. That kind of service really stands out. I would absolutely recommend this dealership and especially this team. I'd gladly come back again in the future.

    First of all! Mercedes Benz of Ontario offers an online special for 189 ish for a Service A on your…read moreMercedes Benz. Other places will charge 599 for Service A. Check it out! My advisor was Omar Gallegos. He was very professional, he was very thorough with all my needs, and great personality. He wasn't one of those monotone robots lol. He got my vehicle serviced in and out in about two hours. He kept giving me updates on my vehicle status. What a great asset to Mercedes-Benz of Ontario. On another note, as you go upstairs there is a snack bar and coffee machine and flavored water. When you come down stairs, there is four massage chairs as you wait. There are four TV monitors to watch as you wait as well. The time went by so fast I guess when you take a nap on those massage chairs. Always check online for the best price when you service your car.

    Mercedes-Benz of Riverside

    Mercedes-Benz of Riverside

    4.0
    (1.2k reviews)

    We got our first Mercedes car from the Riverside site. Liliana Duran was super helpful. She found…read morea car we didn't know we needed it. She helped us to get a really good deal. She has been very responsive and helpful.

    Dear Walters Mercedes-Benz of Riverside Management, I am…read morewriting to express my profound disappointment with both the reliability of our electric vehicle and the level of customer service we have received from your dealership. Shortly after purchasing the vehicle, we experienced a serious battery-related failure that left the vehicle in your service department for approximately 30 days. Unfortunately, we are now facing the same issue for a second time. The vehicle has once again required battery-related repairs and has now been out of service for more than two months. What is most concerning is that on both occasions the vehicle lost all power while traveling on the freeway. This was not merely an inconvenience--it was a significant safety concern. Thankfully, both times I was close enough to an exit to safely maneuver the vehicle off the roadway. Had that not been the case, the outcome could have been far more serious. When purchasing a luxury vehicle, there is an expectation that the product will be reliable and that the ownership experience will be supported by a high level of professionalism, communication, and customer care. Unfortunately, our experience has fallen well short of those expectations. After two major battery-related failures and more than three months of cumulative repair time, we have lost confidence in both the vehicle and the dealership's ability to resolve these issues satisfactorily. We would appreciate a clear explanation of the ongoing problems with the vehicle, a definitive timeline for repair, and a meaningful resolution that reflects the seriousness of this situation. We chose Mercedes-Benz because of its reputation for quality and customer service, and we expect that reputation to be reflected in how this matter is handled. We look forward to your prompt response. Sincerely,

    Rock Honda

    Rock Honda

    2.8
    (1.4k reviews)

    Our eldest sons van started to show signs of getting ready to breakdown…read more So we decided that it was best to get a new ride. He talked with its either Fready or Frankie and told him we'd be there on Friday or Saturday. We showed up Saturday. We we're greeted by a friendly welcoming gentleman named Moe. He took my son for a test drive as my son knew exactly what he wanted. A 2026 honda passport. He liked how it drove and already loved the looked. So Moe took us into the sale bungalows as Rock Honda is under renovations. Moe was very welcoming, kind, and curious. Moe then took us to meet Fready or its Frankie. (I'm horrible with names) lol Fready or Frankie was doing the credit check and helping run the #'s. There was another older man but to be honest he wasn't my favorite as he kept trying to sneak in more charges. Saying that the wheels, tires, mats, and ext..Weren't included in price. That's why I took off one star as they shouldn't try to screw people over. Your already going make a big sale. Don't try to take advantage even more! As we had already confirmed the price on the vehicle and that it indeed included all the extras. I had to be blunt and say if they weren't gonna honor that price we'd be going elsewhere. Fready or Frankie jumped in and said he'd make it right. As we we're getting frustrated. We already were anticipating them trying to up sale as that's what happens at all dealerships. We just appreciate Freddy or Frankie understanding that we had a set # and we weren't going over it. We finally agreed on a price and then Fready orFrankie took us over to the finance bungalow. We met a nice young man who helped us. Im so sorry I forgot his name as he was awesome. If it wasn't for Fready or Frankie, Moe and the young man in finance dept. We would have left. Overall it was a good experience. Son is super happy which makes us happy. Thank you Fready or Frankie, Moe, and the young man in the finance department.

    Firstly, do some research on what the symptoms of your car may be. The dealer will recommend things…read morethat may or may not be necessary. I waited for my repair. I recommend to never wait for it. An appointment doesn't help much either. I am past the 4th hour of waiting and I was told it would be 3 hours. I finally got an update at 1:05 pm. I have been here since 8:30 am. This is a return repair because the AC wasn't fully fixed the first time. The condenser they replaced in March is leaking again. Thankfully there was no charge to replace it again. The last time I came in, they diagnosed my car for 4 hours and then told me the bad news of having to spend $2,000 on an AC repair that they classified as "the perfect hit" which the previous dealer also said so the warranty did not cover it. Also, the mechanics ripped off my car cradle from the window and scattered the things from my glove compartment in the back seat. Unfortunately, there are some things only the dealer can fix under warranty. Find a good mechanic and bypass the dealer entirely if you can.

    Avis Car Sales - usedcardealers - Updated July 2026

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