Cheryl and Scott did a great job with a dog door built into the screen. went over and above with…read moregreat service.

My Birthday was in February. I failed to use my Birthday coupon during the month of February but…read moredid make a purchase. I called and they would not honor the coupon after the expiration date. I understand that the purpose of the expiration date but this poor custom service. That and their high prices is why we shop Menards or Home Depot for most products.

I'm a little intimidated by hardware stores but needed to fix something and I didn't know what I…read morewas doing so walked in and looked for help immediately. Candy assisted me and was wonderful! She thoroughly explained what she thought the problem was, found the part that I needed and then explained again how to install it. She told me to hang onto my receipt and bring it back if the part wasn't the right one. Extremely kind, courteous and helpful! And spoiler alert - the part fit perfectly. Five star service and I highly recommend this Ace Hardware store!

I needed some things to fix some stuff in the Sprinter van and this Ace Hardware was on the way…read more It's so nice to avoid the big box stores and shop somewhere local. The store is quite full with darned near everything. I located the hardware department, found the screws of the right size and spotted a reasonably priced battery-powered screwdriver. I don't need a drill so this will work perfectly well. Friendly checkout and a thank you for my business. [Review 20639 overall - 186 in Illinois - 1620 of 2023.]

Blue Jay Paint and Blinds did a wonderful job ensuring the vision we had in our heads translated to…read moreour windows to finish our projects in the living and dining rooms. From guiding us in product color and fabric selection, through ordering and installation, the staff made certain the process went smoothly-even prepping paperwork for a manufacturer rebate for us. Highly recommend Blue Jay Paint and Blind!

I usually get my BM paint at ACE. I was in the area so decided to stop in. I went to grab the can…read moreof paint I needed to get mixed and Ed yelled from behind the counter. "HEY HEY, Wait a minute there. Put that back. I need to get it. I need to avoid dropped cans." Um... What? He proceeded to be rude and condescending and I can only assume because I was a female, he assumed I must be weak and uninformed. I will NEVER go there again. Plus, they were more expensive.

I have bought paint from Mr. Ruffalo several times for large projects…read more This type of service can't be found in these days of "big box" stores and I would rather give a local the business and get super personal service.

Whenever possible, I buy my paint here. Like the previous reviewer, this place is old school and…read morefamily run. If you didn't already know it was there you'd completely miss it. It's next door to Andrea's in Kenosha across the street from the Jockey building. It's best to park in the rear and go in through the side entrance (near the 'garage door') because I don't think anyone has used the front door in ages. They only accept cash or checks! Don't walk in thinking you'll get brightly lit aisles or fancy decor, this place is legit and geared toward contractors, they don't mess around. You go in for what you need and leave with what you need. So you'll have to step over boxes on the floor and squeeze between huge rolls of carpeting (which they also have available for purchase).

I went there today to use the dog washing station, and the area was a complete disaster as you can…read moretell from my pictures the floors were soaked, not just wet, literally soaked dog hair in clumps all over the place. The grooming station was filled with dog hair, I had to clean the dog hair out of the actual Fan great for the dryer, and there was standing water in the tub that I literally had to clean the trap out I don't know if it was a husky in there before I walked in, but the entire dog washing room was a disaster. I luckily brought two extra towels that I laid on the floor Just to walk on. I've never seen such a disastrous looking room in my life, and I have been going there for quite a while.

To say my dog hates baths is putting it mildly, so today instead of wrestling in my shower I took…read moreher to the tractor supply store where they have 2 self service dog washing stations. Everything except towels were provided (they were out and I knew ahead of time and brought my own). Shampoo, brushes, nail clippers, treats. All provided. The area was clean and well organized. My dog still hated it but it was a lot less hassle than trying to do this in my house. There is also a dryer that was super powerful. For $9.99 I'd say it was worth not having to deal with the mess in my house. While I wasn't there for anything but the bath, I looked around and they had a little of everything in the store. Snacks, bird feeders, chicken feed, shoes. I'll be back.

Bill W. I had some issues with a Farm & Fleet battery, I…read morebrought it in to the Woodstock Il store on Tuesday 3/3/26. The shop assistant manager Mike couldn't had been nicer, he addressed my isuues and replaced the battery at no charge. I will be back the next time I need anything automotive. The service that I experienced was outstanding.

Sexist selection. Only one option for women's steel toed boots and no women's safety gear…read more(reflective clothing). There was a great selection for men in both

Excellent tools for the money. A good replacement for SEARS hardware, lots of selection.read more

I received prompt, and courteous help with a problem today. I had a defective tool. Juan…read morerectified the problem , and was assisted by Travis. Appreciate the friendly treatment.

I really like to shop here at Olson's Ace Hardware, I am always impressed by how professionally…read moretheir employees treated their customers from entering and checking out at their store. All of them are so friendly and helpful, they are always willing to assist or guide their customers. They have the best and great customer service for me. Their store is so huge, clean, and nice. They also have big parking lots and you can freely walk around and enjoy the ambiance of their location. Their location is so easy to go to, easy to find, you can go anytime like early morning, late, or even evening shopping. But I will recommend to go there early for you to avoid long lines and that time the place is not so crowded. When it comes to their products, you will be satisfied and will definitely shop there again. They have so lots of variety and selection, all of their items has a reasonable prices, and you can buy everything you need in such a fair prices. You will save a lot of money here compared to other Hardware around the City. They also have good deals and promos. Highly recommend this Olson's Ace Hardware, and will definitely go back here again when I need to buy some of their items again. Thank you guys! Keep up the good work and see you again guys when I am nearby. Thank you!

Be careful! It seems…read morethat this Ace (in particular) and other Ace stores in general like to indulge in price swapping and misleading prices. The price of many 'non-Ace brand' items are displayed lower than the actual price on the sales floor, only to be rung up 'higher' at the regular (higher) price at the register. If you purchased an item at the artificially lowered price you saw on the display, you would most certainly be surprised to find it rings out at a much higher price at the register. Most of the time, the higher price IS the actual price on the website, but not always. In any case, that's actually not the point. The point is that an artificially lowered price lures you into making a purchase you might not have normally made. The usual excuse from the store manager is that there was a 'pricing error', but it happens ALL THE TIME at this store (Waukegan, Genesee & Grand). For big-ticket items, you may want to snap a photo of the price with your phone for later reference at the register, and save your receipt. Better yet, skip all the hassle and just shop at another, more reputable store, or Amazon. Oh, and if you are a minority individual, they will follow you (clumsily and quite obviously) no matter how long you may have shopped at the store. Let the buyer beware.