We spent nearly $20,000 with this company in 2022 on window treatments for our new townhome,…read moreincluding motorized Hunter Douglas blinds. One of those blinds failed in the very first summer we owned it. Since then, the company has been out to "repair" the same blind at least ten times. At one point, they shipped it back to Hunter Douglas, leaving us without a window treatment for two of the three months we actually live in the townhome each year. Despite the repeated failures, they have refused to replace the defective blind. Instead, they continue to send technicians out for the same problem, and after year 1 they charge us a service fee every single time. We have pleaded with them to stand behind their product and provide a replacement, but they clearly care more about billing for service calls than actually solving the issue. Their service approach can only be described as "we don't care about our customers." If you are considering using this company, my advice is simple: stay away.

I can't say enough wonderful things about JC Licht! They were amazing to work with on picking out…read morethe right shades for our home. They were helpful and had great options for every room! Installation was easy to schedule, quick and convenient. They removed the old shades and cleaned up afterwards. It's been over a year since the blinds were installed. The motor on one of the shades stopped working. I called and they were able to get a new shade ordered and installed within a few weeks. I will always recommend them and will be a customer for life!

Blue Jay Paint and Blinds did a wonderful job ensuring the vision we had in our heads translated to…read moreour windows to finish our projects in the living and dining rooms. From guiding us in product color and fabric selection, through ordering and installation, the staff made certain the process went smoothly-even prepping paperwork for a manufacturer rebate for us. Highly recommend Blue Jay Paint and Blind!

I usually get my BM paint at ACE. I was in the area so decided to stop in. I went to grab the can…read moreof paint I needed to get mixed and Ed yelled from behind the counter. "HEY HEY, Wait a minute there. Put that back. I need to get it. I need to avoid dropped cans." Um... What? He proceeded to be rude and condescending and I can only assume because I was a female, he assumed I must be weak and uninformed. I will NEVER go there again. Plus, they were more expensive.

Great service from Louis and his Team. Very knowledgable and helpful in picking the correct…read moreproducts for my home remodeling project. Thanks, I will be back for more paint and supplies!

Support your local small businesses, and go to Lloyd's for your painting and wallpapering needs…read moreinstead of Menards, Home Depot or Ace! You won't be sorry! The staff is far more knowledgeable and patient than the folks at the big-box stores. They are super friendly, and they really take the time to help you. They have high quality products at competitive prices. I love the fact that they carry zero-VOC paint. The big-box stores claim to have this, but if you read the labels, you'll find that it is really low-VOC paint. Not the same thing....still contains carcinogens. Another thing I like about Lloyd's is the fact that they keep a record of the paints you purchased and what room you were painting at the time. So when your kid draws on the walls or you accidentally ding the wall while moving furniture, you can just go back to Lloyd's, and they'll mix up a bucket of the same color. Three cheers for Lloyd's! My family has been visiting them my whole life, and we're never disappointed.

Approximately 20 years ago I had put in Hunter Douglas blinds throughout my whole house. Recently I…read moredecided to change 5 blinds out along with ordering blinds for 2 new windows. JC Licht was suggested to me as a distributor of Hunter Douglas blinds - to say the least I am so happy they were recommended, they were wonderful to work with. The decorate was absolutely great, she knew her business and her decorator eye and suggestions were really appreciated. I can't say enough about, I believe his name was Andy, but he measured and installed the blinds - wow, you can tell he has done this for sometime. Again, as he was measuring he was asking different questions about how I wanted the blinds to work, again since it has been approximately 20 years ago there were some different issues that were corrected by Andy and what a difference it made. When he installed the blinds he was so knowledgeable, experienced and fast - no mess. All I can say is this was my first experience working with JC Licht, but will definitely use them again.

I didn't buy anything, but I did learn that they have great customer service. Here's what…read morehappened. I was next door waiting for the Thai restaurant to open. I was on my way back from the Chicago Western Suburbs, driving back to Milwaukee after visiting my dying father in a hospital. I had to take a call from a close out of town out of the country relative and it was too cold standing outside to talk to I ducked into the nearest store, this one. There was no one else in the store, and the sales guy came up to see if I needed help but then overheard enough that he politely and discreetly turned around and surreptitiously went about his business. When I finished the phone call he recognized I didn't actually want any paint and left me be even though I didn't leave. I can't explain why but I was staring at some cans of paint, and later it registered on me that they have a pretty good stock, and of course Benjamin Moore is a high quality paint. I think one of the foundations of good customer service is reading customers and figuring out what we need. I'll tell you when I do need paint, I'm coming back here even though it's 45 minutes from where I live. It's next to an excellent Thai restaurant. One more plus, the owner supports the Northwestern Wildcats.

Poor customer service. JC Licht should own their mistakes and make it right for the customer…read more They will not even try to meet the customer half way.

The BEST Sherwin I have ever been too. Mya was a huge help and luckily Chris was there to make sure…read moreI got the best deal possible! They have an A++ staff. If you need paint for your house I'd recommend this store. I've been to other Sherwin in the area and none compare to this one!

From the owner: Your local Sherwin-Williams Paint Store in Fox River Grove, IL, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Helpful team got me a ton of samples and talked through the differences in sheens. Tons of colors…read moreto choose from and all the other tools you'd need as well.

The people are very helpful and patient. They helped me pick the paint and find a painter.read more

I never could have imagined the customer service experience we received when we walked in the…read moredoors. We had our 4 little ones with us and immediately were greeted with a smile by Kameron as we walked in the door. Kameron was attentive and also made our kids feel welcome in the store as we worked with him through what we needed for our project. He was insightful, attentive and fast, knowing we needed to move quickly. At one point, while both employees were working in the back, I overheard them checking with each other to ensure that all customers in the store were being attending to and nobody overlooked. After we finished, Kameron assisted us in carrying our supplies out to the car. It was a totally unexpected but completely wonderful experience. To top it all off the paint turned out great!

Called ahead to see if they had the paint color I need. Jose was very nice over the phone and…read morestarted making it before I got there. When I arrived the paint was ready for me.Talk about service with a smile.