Overall a pretty solid hardware store. If you're looking for a funky piece for your project this…read moredefinitely isn't the best store in the area, but for routine needs? Lowe's gets the job done just fine! My trips in this store are very uneventful, just the way I like them! I usually know where to find what I need, though when I need help it's usually pretty easy to find someone and I've never been treated like I don't belong. I recently bought a new washer & dryer from them and have no complaints. The delivery was scheduled very quickly (which is good because I wasn't buying new machines for fun!); the guys showed up on time, took care to install everything correctly and to not scratch anything, and took the old ones away.

customer service very bad! walked in at 8:20pm asked for assistance 3 times, and I've been told to…read morewait someone will be there to assist ! but unfortunately no one came to assist and the store got closed ! absolutely pathetic

Great service every time and very helpful staff. I always have questions regarding the differences…read morein paint products, what is the best choice for my application, color coordination, and they always answer my questions and are willing to take the time to solve the issues. I've been there 4-5 times and have never had a bad experience.

I love Benjamin Moore paint. However the service I received at the Federal Way location left a lot…read moreto be desired. When I first walk into the store I wasn't sure if the place was even open because not a single salesperson was in sight. I was in the store for what felt like five minutes before a salesperson came from behind the shelves in the back of the store to greet me or asked how she could help me. I found the salesperson to be rude and condescending when talking to me about my project and what all I would need for my house painting needs. The manager is just as rude and lazy as the salespeople that we're all sitting in the back of the store behind the shelves. I will never shop at the Mallory paint store Federal Way location again.

Melissa was amazing to work with, extremely helpful and attentive... out of the three associates I…read morebriefly interacted with she was most eager to find out the answers to my question and offered to help me find the swatches I was looking for. Whereas the other one was content with not knowing the answer. Paint samples weren't available for sale, so I was told to go to Lowe's to try out valspar (brand Lowe's carries) as it was closest to sherwin's colors.. upon arrival at Lowe's, we find that they carry Sherwin Williams paint. The trip to Sherwin Williams wasn't a complete waste, as they have these brochures with paint inspirations, as we're able to find what we wanted through that.

Came here on Saturday to pick some new paint. Was greeted by Ryan and Sunthi and both were very…read morehelpful. I went with their recommendations for various types of exterior and interior paint. And the products they suggested turned out exactly as I pictured when applied to various surfaces. Happy with end state. They also recommend comparable products to save you money. And don't try to upsell you.

My home was painted using Miller Paint. I've tried to keep my original colors when I bought. The…read morestore personnel are very professional and knowledgeable. They are always super polite, patient and helpful. They even help carry out the supplies to your car. Highly recommend their services.

Good location across from the Home Depot, Target, Ross, Domino's, and other shops nearby! Wish the…read moreshop had another cashier because only one was available and he was already helping another customer when I arrived at the store. Has plentiful of paints and paint supplies. Very convenient location in South King County.

We used to use another local paint store, but our painter recommended Rodda because of the higher…read morequality paint. We selected a custom color for our house paint that ended up being too light after we applied it to the house. Typically, a custom color would not be refundable, however the store manager, Norm Jones, gave us a full refund and color-matched the perfect color for us. We are very happy and highly recommend them.

This review is not on Sherwin Williams's paint, but with my experience with the sales staff. We…read morespent over $6k on Sherwin-Williams Emerald Refresh paint this past summer. All but one sales staff were helpful. When I asked, they had assured me they calibrated their paint mixer regularly. About a week later, we went back for more paint then found out after the fact the second order of paint color had gotten lighter. Not happy! Sherwin Williams sells good paint, but their sales staff is not to be trusted with what they tell you when they are sales driven. Do your research and be adamant with what you expect from Sherwin-Williams.

I had painted the entire inside of my home about 7 yrs ago with SHERWIN-WILLIAMS paint. I am very…read morepleased by how well it has looked over the years. Recently I wanted to touch up some wear spots but couldn't remember the custom colors. I went into the Sherwin-Williams store and got amazing service. They had all my past purchases and was able to mix some samples to compare with at home. I would like to thank Sarah Young who did most of the color matching and spent quite a bit of time making sure it was right. I would also like to than Jonathan Van Halder and Arion Cain for their excellent customer service. They were very friendly and wanted to insure my satisfaction. I highly recommend this store and Sherwin-Williams paint overall.

I bought some paint a while back for a bedroom painting project. They were very helpful and pretty…read morequick. The store is clean. They have other things and supplies and were helpful in making suggestions. I'll be back, when I need more paint:)

Just bought a can of paint for my trim. The people were very helpful inside and able to help match…read moremy previous color. Store is well stocked and has plenty of options for paint colors.We shall see how the paint looks when it goes up to the other trim, but I'm optimistic :-)