I had the absolute pleasure of working with Kristian Middlebrook, a color specialist and decorator…read moreat Ring's end and I couldn't be more impressed! I was feeling overwhelmed by the endless paint color choices, but Kristian's instincts were spot on. The man is the guru of hue! He quickly and confidently identified the perfect palette for my space and also advised on wallpaper as well. Beyond that, Kristian helped my partner and me select window treatments and even went the extra mile to deliver draperies to our home in Washington Heights. Aside from his excellent taste and eye for detail, Kristian is incredibly personable and just a joy to be around. I couldn't recommend him more highly - he truly made the decorating process so much easier and his advice and counsel have helped create a beautiful home. Thank you Kristian!

I recently moved to the area and bought a house that I remodeled. This was my first time remodeling…read moreanything, and it was a big project. Someone suggested reaching out to Kristian Middlebrook at Ring's End to help me select paint colors. It was great, since he comes to your house and sees the space--something that's so important. I am incredibly grateful for him and can't imagine having done this project without his help. He is so talented and has such a knack for color selection. The colors were spot-on on the first try! He's basically like having your very own designer. We started with paint color, and I liked him so much that we moved on to wallpaper, then window treatments, and even fabric to recover two chairs. I love it all. In addition to his many talents, he is also a pleasure to work with and makes the process easy and fun. I can't say enough good things about Kristian--he is AMAZING!

Excellent personal & customer service at local Westport Hardware Store. Very refreshing to be…read moregreeted when you walk in always asking "How can they help?" Rich, Elda, Gabby and George are so knowledgeable of every item stocked on their shelves. Will always return and shop and this local establishment as its hard to find a good one.

Dishonest and incompetent. I went there to replace the broken glass for my fireplace door, it was…read moresupposed to take 2 to 3 weeks it took 12 and then they put the wrong glass in- so it broke on the 2nd fire. I told Richie the fireplace had a fan and was for heating and the doors were supposed to close. They used tempered glass not ceramic-only found this out when I went to a different place to have it replaced again. Richie lied and said I told him otherwise and said he remembered---total scum bag in my book. PS- they also screwed when they put the glass in by covering the hole for the hardware- but after 3 months of waiting, I was just going to deal with that--until it shattered (NOTE: Richie was the one who told me to take out the hardware)...

They are not too far from the Home Depot in East Haven. The general belief is that those larger…read morestore have better prices. Maybe they do. Maybe they don't. What Goodys has are actual people working there to help you get what you need and answer questions. And check you out - I hate self checkout. They will even help take things to your car. I swear I saw this. Rarer than Bigfoot these days. You get service. And you keep your money in the local community!!!

Goody's is a great resource for homeowners, DIYers and others…read more A locally owned, old-time style hardware store, Goody's has all you would expect plus they have a large selection of paints and painting accessories. In addition, it's a great spot for Weber grills. Over the years, I've bought three from them.

Torrco was recommended to me for plumbing supplies by a contractor that I know. When we began…read morerenovations on my kitchen in early December, my wife and I went to Torrco to pick out and purchase all of the plumbing fixtures for our new kitchen. We were helped in the store by Evelyn Zepeda, and ended up purchasing thousands of dollars worth of products from Torrco that day, including a $1,200.00 Rohl Faucet. The items were not in stock and had to be ordered, but that was fine, as the kitchen renovation was just beginning, and it would be weeks, if not months before they were needed. Eventually the items were delivered, and they were installed in the new kitchen some time in February. The kitchen renovation was completed in mid-March, and we began to use the kitchen and faucet. Within a week or so, we began to notice that the handle was sticking and binding. Shortly after this, we discovered that there was an o-ring around the handle that was pinched and causing the handle to bind. I called Torrco to inform them that the faucet was defective, and was told that I could ONLY speak to Evelyn about the issue as she was our salesperson. Evelyn, however, was unavailable the first few times that I called. Eventually, I spoke with Evelyn, and she requested that I take pictures of the problem and send them to her. This was done on April 19, 2023, and Evelyn confirmed receipt on April 20,2023 stating that she would forward them to the manufacturer and get back to me. I received no response from Evelyn until I requested an update on May 9, 2023. Evelyn responded almost immediately and stated "Yes, they said that the escutcheon just needs to be untightened and that o-ring put back into place. It should be an easy fix, probably then they installed it was tightened to much. Let me know how it goes." I responded to Evelyn indicating to her that the faucet handle was not assembled by me or my plumber, but by the manufacturer. I also reminded her that I am not a plumber, nor do I know what an "escutcheon" is, and that I just paid $1,200 for a faucet that I expected to be of high quality, and didn't think that I'd have to repair a brand new faucet myself, or hire a plumber to repair a brand new faucet. This email went unanswered. I reached out to Evelyn again on May 16, 2023 asking for a response. Evelyn stated "I followed up with them today, as the tech support got back to me with the answer I provided to you. They said that is not something that needs to be replace it need to be untightened, I will let you know at soon they get back to me." I again mentioned to Evelyn that there was obviously a defect with the faucet, and that I should not be held responsible for repairing this. Evelyn responded on May 18, 2023 and stated "I complete understand, I reach out to them asking for a different solution. They sent it to tech support, once they get back to me I will let you know." Weeks went by, and I received no communication from Evelyn. At this point, the o-ring had now completely fallen out of the faucet, and the handle has been loose and jiggly as a result. In mid-June, my wife went to the store and spoke to Evelyn directly, asking for a solution to the issue. Evelyn did not offer any additional information, but told my wife that she would follow up with me. As of today, August 18,2023 I have received no response from Evelyn. As I have received nothing further from Evelyn, and did not want to spend even more money to hire a plumber, I decided to take Evelyn's suggestion and attempt to repair the faucet myself. While attempting to "loosen the escutcheon," I managed to peel the matte black finish off of the faucet. So now, after paying $1,200 for a faucet, being denied warranty coverage on a brand new faucet and being told to repair it myself, I am now left with a faucet that is still not repaired, but also damaged. If Torrco and Evelyn continue to refuse to stand behind their products, I am going to be forced to purchase replacement parts for a brand new faucet, and hire a plumber to install them. I am absolutely disgusted with the awful service that I have received. My wife and I feel as though, once they took our money, they no longer wanted to be bothered with us.

We just completed a new construction project and used Torrco for all of our plumbing needs. We…read morehave been completely satisfied with the entire team but must call our Evelyn Zepeda as the hero of our project. She was incredible to work with when looking for design and product selection and cared for us through all of the delivery, shipping, and installation processes. As with any construction project, we had some surprises to overcome and she was always available and ready to help. In several cases, she was more knowledgeable than our plumber and helped us to troubleshoot and correct issues. The new construction project for our family was a tremendous undertaking but the support from Torrco (and especially Evelyn) was an absolute bright spot for our project. Thank you!

I worked with Anna and Louise; LOVED all of their idea. We set up a priority plan as they help…read moremanage the design and execution of my project. They were very helpful with paint colors, wallpaper ideas and incorporating pieces that I already own. Can't wait to see the final product. It's been a true pleasure working with Anna, Louise and Ethan Allen.

Had a wonderful experience with Ethan Allen and the fabulous design skills and flair of Paula…read moreCalandrelli! Paula did an in-home consultation, measurements, and was able to come up with a design plan that works better than I could have imagined. She has such talent and vision! Each time, the furniture came either in time, or even sooner than promised, and the delivery team is very courteous and professional. The quality of Ethan Allen furniture is more than worth it. I've learned the hard way, when going for "cheaper" options in the past. I would recommend Ethan Allen, and Paula, without hesitation.

Great Paint selection and Knowledgeable staff.read more

If you want quality, well-priced products and superior service, Church Hill Kitchen & Bath is the…read moreway to go. It is truly a one-stop way to get everything you need for your kitchen and bath remodel. Rob's team was professional and the work was meticulously done and beautiful. We are definitely going to use them again.

Thank you Robin for your help with another challenging project, our second working with you…read more This time was updating the guest bathroom, and it came out truly amazing. Your experience, expertise, and advice on color, shape, material, and size was fantastic. She is a good listener, and was quickly able to help me focus, and begin the selection process. I've worked with other tile shops, and designers, and my experience with Tile America, and Robin Raab, is far superior. I wish I had started working with Robin many years ago. And, she's a really nice person. Great job Robin! I forward to working with you on third fun project. Bruce K, Milford, Ct

Tile America is great. The associates both in the design and warehouse are friendly, knowledgeable…read moreand passionate about what they do!