This is a great store. Serves the local community like we all matter to them. The staff is very professional and polite. They can match paint perfectly! Highly recommend this store. Great selection and value too. Shop here for value! read more

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Gustavo and Gordon were fantastic in getting a perfect wood stain match for me. They went above and beyond in the communicating the process for proper application and helped set me up for success. Highly recommend! read more

Really helpful team. Gord helped with the colors and samples, helped test out their emerald paint. House colors turned out excellent. Highly recommend at least by my experience they will take care of you. read more

Gustavo was so kind, patient, and helpful! It was refreshing working with someone with such a positive attitude! Thanks Gustavo!

I've lived in Edmonds for 7 years now and never had an issue with this store. I've painted numerous rooms and have needed help from the employees of this store a handful of times and enjoyed the experience. But the last two times I have gone I have had the WORST EXPERIENCE with the same employee. The first time I went in and needed to look up a color I had used in my house. I was thinking since I put my paint on my account it should be no problem- especially since I had the date in my phone of when I painted. The guy I worked with was so incompetent. With the specific date given, he started to name off paints from 2 years later. I told him and he acted like a dude who had smoked too much pot- like he didn't give a damn and a bit of blame to me for no reason. I thought I came in thinking 'this is a breeze. We'll figure this out in no time and I'll have the help I need.' Nope. He made it not only challenging but also like I was asking him to solve the unsolvable puzzle. He made me feel like the first person in the world to have this issue and I felt badly for it! Eventually he named a name and I was in such a confused and beaten down headspace by then, I said sure. So he asked someone to mix the paint. As it was mixing I thought 'that name doesn't sound like a white....maybe we should check...' So I asked him to please point out the color they were mixing and it was a grey blue! Nothing at all white!!! I told him that wasn't it at all and he tried to guilt me by saying 'we'll have to eat the cost of the mixed paint!' If I had a customer come in not sure of a color, I would do my due diligence to make sure we had the right color before mixing one! In no way was that my mess up. He didn't do his job. From this I learned he works Sunday's and Mondays. I needed ceiling white for my painters who were coming. I specifically went to MILL CREEK to get the paint on Sunday so I didn't have to deal with him. I got 2 gallons for $57.30. My painters on Monday needed one more gallon so I reluctantly went to the Edmonds one. The same guy was there. I told him point blank with a photo of the top of the paint can what I needed, and he tried to tell me I would be $90!!?!!!?!? (Not to mention, once again, he said some nonsense about it being super difficult to come by and it may be a problem....blah blah) I told him that was ridiculous based on me buying it 24 hours earlier. Eventually the manager got involved and while I was appreciative, he didn't seem to validate my anger and frustration at all. When I got home I asked my painter who has been in the business for years and he was SHOCKED at someone quoting me $90 for one gallon of ceiling white! I am highly concerned that this employee and/or store is doing some shady stuff. Maybe someone is pocketing the money- I dunno. But never have I had such a bad experience and unfair pricing of paint. Don't go here! read more

Absolutely first class: store people know their products well and are unfailingly cheerful and helpful. It's a nice store, too: lots of space and light, no crowded, dark isles. They have a full range of paints, brushes and tools. I wouldn't dream of going anywhere else! read more

I went in to get a color match and Ryan went the extra mile beyond that- excellent and professional customer service.

Waited in line for almost ten minutes due to a single employee manning the store. This is terrible service. Considering changing who I go with for paint. read more

This store opened a few weeks ago and I have had the pleasure to shop there twice now and am simply delighted with the wonderful service I received. Scott, the manager, spent 20 minutes doing a color match for me and wouldn't release it to me until it was perfect. When I got home and applied it, I was completely stunned - it is a perfect match. Most specialty paint stores will do custom color matches (the big boxes don't even bother trying) but he went above and beyond going through at least four if not more, iterations. Completely unexpected and completely satisfied. Don't lose this manager - he's new and he's really good. I'm a customer for life. read more

Over the past several months, my wife and I have been renovating and painting a 115-year-old house in Edmonds. We have personally painted 7 major rooms in this residence, as well as the mantel, stairway, etc. The level of service provided to us by Sherwin Williams at this location has been far more than i could have hoped for. Aaron and Scott should be commended for their level of customer service, knowledge of Sherwin Williams products and willingness to go to any lengths to make sure the customer leaves satisfied. We made an error in a choice of color in a very large area and had already had paint mixed and brought it home. Though under no obligation Aaron worked with my wife and provided another color at a major discount. This is my first Yelp review ever.......it was so well-deserved I wanted to give them a shout out. Great Paint and incredible service. Thanks!! read more

Horrible customer service. When someone does acknowledge you and does have the time to let you ask a question the answer was "I don't know" several times. I will never go to this store. I will over pay somewhere else than deal with stupidity and rudeness read more

We've already been happy customers here for years- getting ideas and supplies for many household and craft projects. Today, the Edmonds SW team went above and beyond, supporting me as a member of the community. My car broke down as I was driving by. I pulled in and tried to call my insurance company to arrange a tow truck just as my phone ran out of battery. I came in frazzled, trying to secure the tow truck on 1% power. They let me use their phones and Thembelani, customer service star, let me use her phone changer. I heart the SW team and they've now secured a customer for a lifetime! read more

I always get great service at Sherwin Williams they are very helpful and knowledgeable about there products.