The customer service was very poor. From the beginning, our salesman kept telling us he had to…read moreleave to get to a class on time. Delivery drivers were professional and nice. Quality and craftsmanship was very poor. Material was poor quality. It was a bad situation.

We were looking for a couch. Within a couple minutes of walking in, Virginia asked us if we had…read moreany questions. She was very personable and easy to talk with. Great customer service Virginia!

Came in and got some plants. This place has lots of selection and the plants are premium quality. I…read morewas super happy to get these plants into the ground. The only downside to this place is that I bought some potting soil in a clear bag and it was the most heavy potting soil that I've ever used. The plants like the soil but it's a pain to have to move the bigger plants with that particular soil.

From the owner: We grow Quality plants from seed including Flowers, Vegetables, and Herbs.read more

Unfriendly. Unhelpful. I had a mower being serviced, they said they would call the next week. Never…read moredid. I called for an update 3 weeks later. They're waiting for a part; but they never asked me if I wanted the part, they didn't know how much it would cost, and when it would be finished. And they treated me like I was the problem for asking these questions! Thats the biggest problem with these guys - they act like the customer is the enemy. Ive been burned twice in 10 years by this place. Never going back.

service has always been lacking, quite frankly. I was in the service biz myself for 34 years, I…read morethink I know a bit about it. I'm usually nervous going in there, expecting to be kicked around a bit.

Great store for home goods. The staff are very helpful. The store is set out like all of the…read moreothers. The parking can be a pain when Buffalo Wild Wings are full but in all a great store to shop at for home goods.

Gordy's is the best location in Duluth to seek out plant variety. The workers are more than happy…read moreto help you find something specific or carry your plant friends to your car. They work with the local colleges to help with plant events and assist with ideas. Great people, great place.

My family has been going here for 50 years to buy hanging baskets for the deck of our cabin. It is…read morea relished tradition, signaling summer at the lake. I just purchased 4 baskets, buy 3 get one free has been there motto. I was helped out by Scott, a super nice guy who helped me get them down from the hanging racks and even brought them to my vehicle and helped put them in, so they weren't damaged. Checkout was by a hard working Duluth East HS recent graduate, Maija. Please don't get your baskets at another store, same price but professionally grown in their own greenhouse. Lee Leighton East Bass Lake

Went to the store at 9 am on a Sunday. Employee at the customer service desk looked at us, then…read morelooked away. No hello, nothing. Walked through paint, plumbing, flooring and electrical. Saw no employees anywhere. I guess they all take breaks at the same time. Left buying nothing.

We recently contacted Home Depot to provide an estimate for kitchen cabinet fronts. We were…read moreredirected to the Home Improvement Store as apparently, Home Deport subs out the work. Made an in-home appointment for a review and estimate. The individual showed up, took a look, did not take pictures or measurements and said he had it all "in his head". He left and we have not heard from him/the company since. No estimate let alone a call or email. That was 4 weeks ago. I've tried contacting Home Depot to provide them with this information as it appears that we are not alone in our criticism. This reflects very poorly for Home Depot but with all of the comments and issues, they apparently do not care. The Home Improvement Co. also advertises for window replacement and all other home repair projects. Their ads are all over the TV - DO NOT USE THIS COMPANY

Came here yesterday, very good experience. Friendly staff and reasonably priced items! I loved to…read moresee all the different items you can buy.

We had a some time to kill to get into the restaurant so we walked and stopped by here. What a beer…read morestore! Part kitchen supply, part grocery store. Lots of different, creative things to ponder. We were traveling so we couldn't buy anything big but we bought some mackerel in curry sauce. So good! A very cool place!

They did everything they said they would. Washer, Dryer, & upright Freezer all work fine. Minor…read moretroubles with installation, otherwise would give five stars.

Was sent to Johnson Repair Service in Superior to repair our Liebherr refrigerator, purchased at…read moreJohnson-Mertz. Superior repair service has been a nightmare! Paid for the service call, told part would be ordered. That was 6 weeks ago. I have called numerous times, even stopped at Johnson Mertz and asked for help. Was told they would try and call me back. No help, no call back. I will not consider another appliance purchase from Johnson-Mertz without any 'after sale' service. We buy high end appliances and will look to Minneapolis for our next purchase. Too bad, so sad.