These guys are pretty saavy and honest in terms of recommending paint or supply products for…read morerenovations. They offer good prices on Benjamin Moore paints. All the new colors are available as well as samples for testing. Sales people don't try to jerk you into getting dumb crap you won't need here. If you give them a price range they will help you stay within budget.

Knowledgeable, down to earth and well stocked for any project. My go to place because of its'…read morecompetitive pricing and staff.

I must say that this place has friendly representatives and their customer service is A+. I went in…read moreand didn't know a thing about paint and they were nice enough to give me tips about how to choose the right color palette and etc...

I have been coming here for years. So this review was overdue. The guys working here know their…read moreproduct,, they are professional and extremely helpful. Yesterday I was at the store and Tony the manager helped me a particular paint. He worked me on the exact finish and what made sense for the application. Even though the store had many people inside waiting to get product but he took his time with me and did not rush. Anyhow if you are looking to paint and don't know what type of paint to buy this place is the giro place. Highly recommend it.

They were the only ones who had all supplies needed including gloves and sanitizer over the last…read morecouple of years during the height of the pandemic. Fair prices and friendly staff. They're always willing to go above and beyond and answer the phone, 5 stars all the way!

The best local hardware store there is! Frank is the best and very knowledgeable #shoplocalread more

These are good guys running an honest business with no intention of charging you any more than what…read moreyou need. If you have paint needs come here to get it. I'm sure they will get you what you need with a smile and hopefully leave a few extra bucks in your wallet.

Josh is by far one of the best assets to this store. He was professional, courteous, and above all…read moreremarkably knowledgeable. As an Interior Designer it was refreshing speaking to someone that spoke the same language. Josh had directed me to all the items on my list and then some. The store is clean, well represented and focused on the right variety of items. Josh also informed me of the sale and instead of my typical trade discount, I received a greater value with the coupon. This is not my first encounter, the manager should be commended on the employees he has hired and for the training he has fostered into the lives of these young employees as it will serve them well in their future. Two other employees, a gal and another young man were just like Josh. I will continue to be a repeat spender. Young people like this staff, to this design professional, former adjunct professor make me smile of our youth! Bravo and Brava to Sherwin Williams for participating so positively into the lives of our young people!

Very nice store and lighting as well. The ocean bubble is so beautiful. Please look for mr.Oscar he…read moreis so patient, what a cool guy.

Excellent Prices, Lucy was such a great asset in helping us with all our needs!…read more Totally Recommend them!

None of the stores had it in stock so I ordered online and received confirmation email for pickup…read more Drove 30 min to pick up only to be told that someone might have sold the item, promptly cancelling the order. No apologies but a quick cancellation. Never again

It's great that this store is open on Sunday until 6 pm. We were working on installing a faucet in…read morea kitchen, and I needed an extension to the hot water line. Cost is average in price.

We called this place to see if we could place an order over the phone for quick pick up due to…read moreCOVID 19 regulations and the guy in the phone was super helpful and accommodating. He took my paint order over the phone and informed me it would be ready in 15 minutes. We arrived there in 15 and all was ready for a quick in and out. The service was superb and they carry Benjamin Moore which in my opinion is the best quality in affordable paint. I highly recommend the regal select line. The prices here are also average. We will be coming back here for our paint needs.

We were shopping for kitchen appliances and had the pleasure of working with Mr. Hyun. He provided…read moreus with an exceptional customer experience from start to finish. He was incredibly professional, knowledgeable, patient, and courteous throughout the entire process. He took the time to explain all the features and differences between the products, answered every one of our questions thoroughly, and never made us feel rushed. Thanks to his expertise and guidance, we felt completely confident in our decision and ultimately purchased a Samsung gas range. His excellent service made what could have been an overwhelming shopping experience both enjoyable and stress-free. Employees like Mr. Hyun truly make a difference and are a tremendous asset to your store. Please extend our sincere appreciation to him and recognize him for the remarkable job he is doing. Outstanding customer service deserves to be acknowledged, and Mr. Hyun certainly exceeded our expectations.

I recently visited the PC Richard & Son Francis Lewis Blvd branch to purchase a new washer and…read moredryer solution for a very limited space in my home. I was assisted by Mario, who was friendly, knowledgeable, patient, and truly exceptional throughout the entire sales process. After explaining my space limitations, Mario recommended PC Richard's $50 in-home assessment service, where a surveyor visits to take measurements before purchase to ensure the appliance will fit. I was interested in the LG WashTower, replacing my previous GE washer/dryer combo. The surveyor completed the measurements and advised that the installation would be tight but feasible. I returned to the store, and Mario expertly guided me through the purchase. He answered every question and concern thoroughly, never rushing the process. His professionalism and genuine connection with customers are exactly what great customer service should look like. We secured the sale and delivery date without issue. Unfortunately, the delivery experience started off terribly. The first installation crew arrived, looked at the space, and immediately said, "Why didn't you buy the same machine? It's not going to fit." I was surprised because I had specifically paid for an assessment from PC Richard's to avoid this exact situation. After bringing the LG WashTower into my home, one crew member began speaking to the others in Spanish, saying that the unit would not fit. He then stated in English, "We can't do this. It won't fit." I explained that a surveyor from their own company had measured the space and approved the installation. I asked whether this was truly an installation issue or simply a service issue. The lead installer paused and attempted to explain that I should never have been told the appliance would fit. While I was discussing the situation with Mario on speakerphone, the crew simply walked away, leaving without completing the installation or haul-away service. To make matters worse, they forged my electronic signature and marked the delivery as completed. Thankfully, Mario immediately stepped in and handled the situation with professionalism and urgency. Within an hour, he arranged for a second installation crew to come to my home. This is where the experience completely turned around. Jorge and Joel arrived and were outstanding from the moment they walked in. Jorge calmly assessed the situation, listened to what had happened, and immediately got to work. Watching Jorge and Joel work together was incredible. Their teamwork, professionalism, competence, and positive attitude were the complete opposite of what I had experienced earlier. Despite being a two-person crew instead of three, they successfully installed the LG WashTower and completed the haul-away service in approximately two hours. This review is intentionally long because customer experience doesn't end at the point of sale. A great salesperson can create a wonderful buying experience, but a poor installation can ruin it completely. I want to specifically recognize Mario, Jorge, and Joel for turning what could have been a disastrous experience into a positive one. Their professionalism, dedication, and commitment to customer satisfaction are the reason I will return to this branch for future purchases. As for the first crew, I strongly encourage management to investigate their conduct. Installation jobs vary in difficulty, and there is a significant difference between "can't do it" and "won't do it." Their behavior came across as unwillingness rather than inability, and forging a customer's signature is completely unacceptable. Thank you, Mario, Jorge, and Joel, for restoring my confidence and proving what true customer service looks like.