NEVER AGAIN. I went…read moreto their Warwick location on my lunch because the store they have near my house closes at 5 (super convenient for those of us with 9-5 hours). I went in knowing EXACTLY what I wanted and needed, bought the most expensive paint they carry (Aura by Benjamin Moore) and AFTER cashing me out I am told a paint can opener is an additional cost. Why not ask that BEFORE you run my credit card??? On top of that they did not put the color on the lid, so I am sitting at my desk now nervous that it won't be the color listed. I will painting on Saturday and if I open it and it's wrong you better believe they will be taking it back!!! I will NEVER return to one of their stores again. A "discount" on paint (that is offered by Benjamin Moore Directly, not the store itself) does not make up for bad service!

Great business here !!! Went in here looking to match a paint from Sherwin Williams expecting to…read moreget flack & be told to take it to the original mixer. The employee who helped me was knowledgeable & very helpful. They matched my tricky color request perfectly! Happy to say I will skip the big hardware stores & return here next time I need paint!

This is the place to go for all your Ben Morre paint needs. Stay away from small hardware stores…read morelike Whit Hardware who can't match paint or make changes to a formula. This store can and is the best.

Best paint store, hands down. Knowledgeable, efficient. Well…read morestocked. Massive inventory. Friendly and fast.

The prices at this store (on paint) are through the roof. It's simply not worth it. Plus, they…read moreonly carry gallons for many colors so you are sucked into buying a $40+ can even for a small area. I find the help to be rather rude as well. Definitely not customer-friendly.

I've been a customer of The Paint Shoppes on Pawtucket Avenue F O R E V E R (okay since 1984, when…read morewe bought a historic house in the city and started having every paint color we used -- except inside trim paint -- custom mixed) that's practically forever, isn't it? In the beginning, John, who IS The Paint Shoppes, always waited on us. Before computers were mixing colors, there was John. He was brilliant at getting colors exactly right. As time went on the business grew, new people came and went; women were added. Some of the staff was more skilled than others but I never ran into anyone who was rude. And I never left without the exact color I wanted. (The outside of our historic house alone has four distinct custom blended colors, which were recreated each time the house was repainted. (Had I been rating the business before computers I would have removed a star for not having a reliable system in place to keep track of custom color formulas for repeat customers.) Looking over our 34 year business relationship, the store deserves 5 stars for customer satisfaction, valuable advice, excellent products and brilliance at color matching.

I have been coming to Triboro Paint for years. The first time, many years ago, when I discovered…read morehow great Benjamin Moore paint is and when I was first impressed with Rocky's knowledge. Years later and I am here every time I need to paint. Still the best paint I have ever used and it is still a place with outstanding customer service. I can tell Rocky what I am thinking of in terms of a color and bam, he pulls great options. And more importantly, does not get ruffled if you do not like an option. He just picked my new living room color with one shot. I tried the sample at home and it is perfect! They are going to move to another location in the same plaza. I can't wait to see the new store. Thanks for all the help over the years!

Excellent customer service! They are very knowledgeable and take their time with you in solving any…read morepainting project that I have worked on.

Great little hardware and decor store in a city neighborhood. They have a lot of items you might…read moreneed for small home maintenance projects like felt pads, new sink strainers, basic tools, plumbing parts, house numbers, door knobs, a few kitchen tools and shelf paper for example. They also sell shower heads, cabinet hardware, wall paper and other interior decor items. Staff are super friendly and helpful. There are a few 2hr parking spots on the street in front or find a spot on a sidestreet nearby.

This local hardware store is located in the Fox Point area. If you live on the East side and don't…read morehave a car, this is the most convenient store to get things for the house. They focus on the basic hardware services like: -Key cutting and stamping. They cut over 20,000 keys a year - Rekey lock sets - Screen window and door repair - Glass replacement for windows and picture frames - Lamp repair - Vacuum cleaning or repair for Miele and other brands - Custom cut window shades - Complete sharpening services (tools, knives, lawn mowers, & many other items) You can also buy screws, hammers, bulbs, etc. They have a nice decorating section where they can help you choose fabric and decorating ideas for your home projects.

I will not shop here again. I have shopped here twice. The first time I asked them to match some…read morepaint for my house. I told them it was satin. They insisted it was a semi gloss. The paint does not match the other walls in color and is shinier than the other walls!! The second time going was to get a particular primer that I could not get elsewhere. While there I bought paint rollers. The staff suggest a roller and I questioned them thinking I wanted a smoother one. They told me the one they recommended is used by the professionals. I asked for two packages. I hate them! And, the two packages were not the same! Roger's Paint store told me I should have been using a smooth roller for my walls not the ones the Paine Shoppe sold me. The staff there do not appear to be knowledgeable!

Don't waste your time or money. We bought their top of the line paint (over $70 per gallon) and it…read morewent on like sludge. My wife went back and explained this to the man behind the counter but she made the mistake of saying she didn't like the color either... well that was it... over $300 wasted. I called the store afterward and he denied she mentioned the problem with the consistency at all. He basically called my wife a liar and then said sarcastically that he'd love to see the paint. Instead of saying that he'd fix the issue he sarcastically said to being it in so he can paint a board and see for himself. He was implying that we were both liars. I will never waste my money with this store, or Benjamin Moore for that matter, again. STAY CLEAR!!!!!!!! Horrible customer service and a BAD ATTITUDE.

I wanted to get two O Cedar flip mops at Ace Hardware since I had a 25% off coupon. The website…read moresaid that this particular store in Bristol had 19 in inventory so we decided to go and get them. I could not get them online since the maximum was ONE mop per transaction. So we stopped at the store and went to the mop and broom section. No O Cedar flip mop to be found...when I asked one of the staff members about the item, I showed her the item on their Ace mobile app and she went on their system to check for inventory...she said, they had none in the store...but the mobile app said they did.... Confusing... She said, I can order from our warehouse and you might be able to pick up next week, I said, yes...so I can use my coupon. When she went to get the special order entered, the system said that they are no longer getting any more of these mops.... Weird how the mobile app inventory and the store inventories do not seem to talk to each other... Unfortunately we left the store empty handed....

We want to share about our experience with outstanding customer service from the Bristol, Rhode…read moreIsland Ace Hardware Assistant Manager Ben. We ordered online for sidewalk service after consulting multiple times with Ben via phone. We then placed three different orders and then called to add more. Ben brought everything out to the car and even took two remotes back in to replace the batteries. He was pleasant and friendly throughout this order process complicated by our repeated updates and changes. He is knowledgeable and helpful. We want to publicly commend Ben for his exemplary work.