I came here with my mother and the visit was smooth. We expected a long wait, but it was only about…read more20 minutes. The service was quick, the facility looked very clean, and the staff were welcoming and professional. I would definitely come back for X-rays, mammograms, and other services.

Do not schedule tests at this location. I waited three hours for a routine follow up I had…read morescheduled a month in advance with zero communication about any reason for the delay.

I went to do a physical, they Oder the wrong urinne test, these Haitian medical assistant and front…read moredesk are so rude. They need to be replace. They grab the paper in my hand, give me lot of attitude. It's not good for company, don't go there for Medical care. I dont Encourage anyone to go there. the owner need to do something about it.

On May 29th 2024 I was extremely disrespected by the receptionist that works in the Physical…read moreTheraphy department. Apparently this young lady took the liberty of telling me that I do not have the right to register a complaint regarding the fact that I was not being called to remind me that I was schedualed for physical therapy. It was than that I took the liberty of telling her that my insurance pays for my theraphy and that I am allowed to complain if I am not pleased with the service. This young lady has also expressed a racist behavior by showing favoritetism regarding the Metro Cards by making sure that the blacks receive a card while excluding a person of Latino origin. Shame on All City Medical for allowing that to happen.

Found Dr. Shekarloo on ZocDoc. I had the absolute worst OBGYN experience of my life here. It was so…read moreawful I can't even get into all of it, but please for your health stay away from Dr. Poroshat Shekarloo. The office also accidentally overbooked, me and 30-40 others were in the waiting room standing because no more chairs. The entire thing took 4 hours so I missed an event I was heading to after. In summary, Dr. Shekarloo pressured me into a sonogram that, as someone with trauma and PTSD, I didn't want nor was prepared for. It hurt and I cried the entire time. She ALSO tried to pressure me into a pap smear that I absolutely didn't need by lying about the requirements (I am literally a scientist soooo). She got upset when I said no. She also made fun of me and called me crazy for being in so much menstrual pain that I was considering a hysterectomy. Even the medical assistant was trying to keep herself calm while the "doctor" was being so mean to me. Nothing could have prepared me for this treatment. I left mentally traumatized, crying and in physical pain, and with zero solutions for endometriosis. Some doctor she is. There were even more awful things she said/did but this is the summary. I will put the rest on ZocDoc. Please protect yourself from this woman. She mentioned having a 14 year old daughter, I feel so bad for that precious girl. I hope she's okay. Dr. Shekarloo, please reflect upon your behavior. You clearly aren't okay and shouldn't be in this field. I hope you get the help you need, and soon. Lol.

I'm updating my review to reflect my neverending issues with this clinic. It's been exceedingly…read moredifficult to try to get my prescription renewed. I tried for a week and suddenly I got notification the provider denied my request with no explanation. While I initially had a good impression of Dr. Shekarloo, I've had a lot of bad experiences with her recently, including her not taking me seriously when I said I was having medication side effects, giving me tantric advice instead of medical advice (weird), forgetting when I'd started the medication, and even forgetting what she'd prescribed me. Do yourself a favor and stay away from this clinic.

A couple of years ago, I was lent a monitoring device. When I returned it and asked for a receipt…read morethe receptionist said they don't give a receipt. A couple of weeks later they billed me a few hundred dollars for the device. Eventually it was cleared up but I saw dishonesty. On 7/15/2025 I went there for a routine checkup with Dr. Kabalkin and they first conducted the 5 minute EKG. He handed me the printout and said I could tape it to my refrigerator. When I asked about the previous diagnostic report. he told me he didn't write the report because he was on vacation and a different doctor wrote it and it's all manufactured lies.For this routine checkup with Dr. Kabalkin on July 15,2025 my insurance was billed $1,337. Why put a person through paying co-pays, billing his insurance at very high rates, making him patiently cooperate with monitoring devices and all kinds of testing if the diagnostic report is all "manufactured lies"? This is the highest form of dishonesty and corruption.

I work at a doctor's office and we referred one of our patients out for bloodwork. This is where…read morethey had it done. I've been calling them for 3 days to request the results (which SHOULD have been sent to us automatically since we are the referring physician). Yesterday I finally spoke with someone, she told me "I already faxed those results" - clearly, we did not get them - that is why I am calling. She said she would fax them again, never received. I called again today, spoke to the same woman (who would not give her name), this time she tells me that the patient is not in their system then HANGS UP ON ME. Now the patient is on her way here for a procedure that she needs to have pending these blood results. TERRIBLE TERRIBLE TERRIBLE customer service.

DO NOT COME HERE! This hospital has the worst ER EVERRR! They will have you wait 3 hours with only…read more4 patients in the waiting room. If you need to stop wasting peoples time. DO NOT COME HERE!!!!! DO NOT COME HERE!

Trying to reach someone here is like chasing a ghost. Every time I call, I'm met with someone who…read moreeither sounds half-asleep, mid-yawn, or like they're chewing through lunch. On top of that, they speak so fast it's like they're in a speed-talking contest--and before you can even ask a follow-up question, click--they've already hung up. What kind of hospital operates like this? This is supposed to be a respected medical center, yet the phone staff make it nearly impossible to get the help you need. I was just trying to make an appointment--after 9AM--and I was told to "call back later because they're making the schedule now." Seriously? If the front-line communication is this unprofessional, what does that say about everything else behind the scenes? SUNY Downstate, please do better. Your patients deserve respect, clarity, and basic courtesy--starting with a phone call that doesn't feel like a chore on your end. PS. I am beginning to regret accepting care from this facility, but I will give it one more opportunity to get it right.

Everytime I come the wait is over 2 hours. The doctor comes to work late Everytime I had an…read moreappointment and they over schedule appointments. After they call you to take your vitals don't get exited the wait is still over 30 mins to an hour to see the doctor. Don't go on a day you have something planned. I came 3 times in four months and everytime it's a bad experience.

No social distancing ! All the seats are still bunches up together and people still sit very close…read moretogether! Many patients not wearing a mask! Over two hour wait time (not an exaggeration!) Front desk staff is not helpful ! The doctors should consider hiring a new management team and front desk staff , because (for the most part) the doctors have been great, but not worth the two hour wait for a 20 minute visit that could have been a phone call instead.

Office is a complete mess. Totally unorganized. Took a month and 8 phone calls to get a refill…read more Then they took blood work and then found out on the day i came in for the results, and BTW I had to take time off from work that the tests were never run. Was told i they would find out why and get back to me that day. It's a week later and no return phone call. I have called 4 times and each time the person i spoke to said I promise I will get back to you today. Still nothing

Don't waste your time with this place! They are very disorganized and they don't have no urgency…read morewhen it comes to your health! I was patient there and need a prescription of A medication sent to the pharmacy. I called several times, went back and forth with a lady on the phone for a whole day, she finally Says it's sent to the pharmacy At like 6:45pm but my pharmacy was closed by the time I could get there. I got to the pharmacy the next morning, they say we have no prescription for you. keep in mind it's now day 2.5 and I t's literally an EMERGENCY! Why am I having this hard of a time when I'm already a patient there and it's a prescription with a time frame. I called back several times the lady says I have to wait AGAIN until he's done with his patient for the day ...They won't hear from me anymore,I'll find somewhere that understands urgency.

Brooklyn Free Clinic is a shining example of everything American medicine needs to be (but isn't at…read moreall). I had an amazing experience here last night - from the friendliness of reception to the professionalism of the medical staff - and the only downside I saw was that this free community service is one that more people don't know about. Hopefully this review will help to change that (BFC wasn't even a Yelp entry until I added it! I learned about it on the Brokelyn website). So, yes, I am an overeducated, underemployed working class hero (hey, it's something to be). I moved to New York this summer in, as Johnny Cash and June Carter would say, a fever. While I'm looking for faculty positions (insert standard grumbling about the economy, etc etc), I am working as an editor whose employer does not offer health insurance. Oh, the American dream! I have been feeling pretty under the weather the entire month of January, but didn't go to the doctor because... well, I don't have one because I'm uninsured. Finally, my gross coughing and scratchy voice got to be too much. I looked up free clinics in Brooklyn. Enter the Brooklyn Free Clinic. I was slightly skeptical since the clinic was not on Yelp, and because when anything is "free" it is usually over-used. I imagined long lines, a dirty lobby, and being turned away after waiting in a dingy waiting room for hours with angry receptionists and sneezing children. NONE of this was true. Located in the heart of Bed-Stuy, the Free Clinic is run by the SUNY Downstate Medical Center - by med students and volunteers, and one (amazing) doctor on staff. I arrived promptly at 5:30pm - the clinic is ONLY open Tuesdays from 5:30-8:30pm right now. Their website says that walk-ins are welcome, but warns also that you may not be seen, as current patients sometime wait up to three months for appointments. When I arrived, the very pleasant reception staff told me that it may not be possible to see me tonight, but that if I didn't mind waiting, they would try to fit me in. About half an hour later, they had me filling out paperwork and I officially became a client. I'm not going to lie, the wait is long, and when you have a gross cough like I do, it can be slightly uncomfortable - but it is completely worth it. The lobby is utilitarian - it reminds me of, surprised, socialized medicine (I mean this in a positive way - I am all for socialized everything), and after the local and national news was over, one of the staff popped in a very informative (but also super cheesy, heh) video on STD testing (said video was made before the acronymic switch to "STI" - but was nonetheless effective in conveying its message) for the lobby to enjoy. Anyhow, when you're finally called, you check in with a social worker, a step that is a wonderful asset to a slightly rough neighborhood. She will tell you about all the services that the clinic offers (which include women's reproductive health, mental health, and STI testing), and ask you about yourself. The social worker who interviewed me was very pleasant and helpful. You then have to go back and wait a little while longer. Remember, these are volunteers and medical students, and all the services are free. It was a little before 8pm before I was seen. The 1st year and 3rd year medical students who did my preliminary check up were wonderful. We yucked it up about grad school and they teased me for not knowing exactly where my lungs are (hey, my doctorate is in the humanities!). The 3rd year med student was super helpful in talking to me about general health, as well as in giving a preliminary diagnosis. Dr. Kaiser Islam is the medical director of the clinic, and he sees each patient to confirm diagnoses and to write prescriptions if necessary. Turns out I have an inner ear infection, mild strep, and a mystery cough. But guess what?! The antibiotics that I needed to get - one prescription was free when filled at Rite Choice pharmacy across the street on Fulton, and the other was very inexpensive. If I hadn't found the Brooklyn Free Clinic, I would have let all of this go , and possibly had worse infections. Seriously? Seriously. I cannot speak highly enough of the Brooklyn Free Clinic. It incites me to anger to think of the state of health care in this country, and having had health insurance my whole life until now, I am honored and humbled to have had such a positive experience at the free clinic - particularly when I have had really shitty experiences at expensive specialist clinics in the past. ALL medicine should be like this. I believe if you can pay, then yes, please by all means contribute to your health care. But we all have rough times in our lives, and until we're on our feet, there is always the Brooklyn Free Clinic. Don't be afraid to humble yourself a little - remember, you can always give back when things are on the ups. BFC: Come on in, the water's nice down here.

I needed to go to the doctor and am in between insurance policies, so I found the Brooklyn Free…read moreClinic online and went the next day during walk-in hours (Wednesday, 5-6pm). If you know you need to go ahead of time, I'd highly recommend making an appointment. In total I spent almost 5 hours there -- I was last on the list. The nursing student and Registered Nurse who did my intake were very kind and professional, as were the two medical students who eventually saw me. While in the exam room I was even visited by a sexual health counselor who offered free HIV & Hep-C testing, which I thought was cool at a free clinic. In the end, I got the care I needed, got a prescription, and received my medication from the pharmacy the next day, all without paying a cent (I did pay with my time though). If you don't have health insurance and need to see a doctor, I'd recommend this clinic! Just make sure you make an appointment in advance. And bring a book to pass the time in the waiting room.

I've never been to a level up urgent care facility so since I needed to take the Covid test for…read morework I figured let me try them out. I was first on line.... They open at 8am. A woman came in but the rest of the staff got here around 8:15am - 8:20am. This would have not be such a bad thing if people didn't start coming in already and there was no one to help the clients (at least 8 people was here by the time they opened). I was able to fill out my information in the kiosk. I'm not a fan of it allowing you to set an appointment because if you schedule it for 9:30am and it's 8am it will say I You're too early for the appointment. Although I'm a walk in patient not sure why I must need an appointment. It is now 8:27am and I'm sitting in the room waiting on someone to test me for the rapid Covid test. Okay it's not 8:33am and the test was taken (no vitals) I was told to wait in the room and they would give me the test results right away which is pretty cool . This location is new and very clean, staff seems pretty nice. I got my results and letter by 8:45 so hopefully I can make it to work for 9:30am. I gave them a 5 star because of the quickness once I got processed in but they get a 4.5 for the pre processing and lack of staff when they opened at 8am. I will definitely be back again but it seems to be best to come in early in the AM.

I will say that the wait was long (about an hour and a half) even though it didn't seem too busy…read more However, the staff was generally nice and the PA that helped me (Tiphanie) was absolutely awesome. I definitely recommend this location!