I recently had a follow up visit at the Tanasbourne (Evergreen) location for a follow up audiology…read moreexam and testing by Dr. Raney Ray. Dr. Ray is exceptionally personable and empathetic. Her approach to patients is one of caring professionalism. She is very patient in her explanation of procedures and testing results. Maya at the front desk presented a good first impression of the office environment with her friendly, efficient manner.

NOT EXACTLY GOOD BEDSIDE MANNERS, Dr. Maxwell Furr…read more PDX ENT & Audiology fired me as a patient for missing two appointments over four years when my ear hurts and I need a cancer scope!!! They call themselves audiologists and ENT surgeons, but they are utterly TONE DEAF socially. Way too much West Hills high-altitude attitude here, if you know what I mean. And the staff does not give a HOOT. Sport to them. They do not seem happy. When I asked for my patient records, they said I needed to sign up on their patient portal to obtain my records-- THIS, they are telling me AFTER I am being terminated as a patient. And the rub is this: on this provider portal, there is an option for text/ email reminders. I NEVER KNEW ABOUT their portal. Why the FUDGE was I not shown this system after the first missed appointment!!!??? COMPLETE JOKE OF AN OPERATION... and the world is too nutty for another JOKER! Do others feel this way??? It was a technology issue but the company took no time to figure out what was broken.... I AM NOT A DOCTOR but that does not seem like good medicine. BAD medicine it seems. For reference, this was my message to them upon learning that I was terminated as a patient when needing urgent care... " Subject General Medical Q&A Dr. Maxwell Furr Patient ABCXYZ******* Message For the record: after four years of appointments, I have NEVER received a SINGLE piece of electronic communication in the way of reminders texts, emails or phone calls from PDXENT despite PDXENT having my cell number AND email. Geezus. Broken ****** system... take some responsibility, PDXENT. There was a technology/ security reason why I missed my appointment it turns out. I have many devices and calendars... there was a security lock on a key sharing calendar... I LOVE text-based reminders... or email, BUT PDXENT is THE ONLY provider I have that has NOT historically (say, in the past four years) provided me any reminder notification. My ear hurts, it is not exactly easy to find providers... It is not even that I think the PDXENT patient-termination policy is draconian (yes-- DRACONIAN), ...it is that PDXENT never took time to figure out the disconnect after the first "strike". When did electronic notification become available???? Why did we not deal with this on the first "strike"... My guess is that operations are broken, the staff is generally pissed and the owners are geared on Porsches. Blow. ...that sums it up for me. They can do just that.

Dr. Thiringer is amazing. After years and years of battling strep throat multiple times a year, Dr…read more Thiringer did my tonsillectomy. He understood how frustrated I was that this was a reoccurring illness and took all measures to ensure my surgery went smoothly. Mind you, this was all during 2020. Fast forward to today...I came back to see Dr. Thiringer for an ear issue. He listened to my story and offered professional advice while giving me the resources and treatment I need to enhance my quality of life. This is THE spot to go to for all ENT needs! Great doctors. Super friendly staff. Highly recommend!

Terrible experience with audiologist, Dustin Bronsdon, and others should be forewarned. He was…read morerude, condescending, and treated me with complete disrespect, all over my missed appointment (due to illness). In so many words he said I wasted his time. I understand I am to blame for not showing up, however, to be shamed and disposed of.

In 9/2025 (7 months ago), due to breathing problems, it was recommended I undergo a septoplasty and…read moreturbinate reduction by PDX ENT, Dr. Amanda Ngouajio. I liked the surgeon a great deal but problems appeared post surgery and were handled very poorly. - The initial surgery date was bumped by the clinic. - Post surgery, I left a message with their answering service about a very large pustule on my nose and skin break-out, concerned it was an infection. No response. - I called back, left a message through the front desk. No response. - We finally set an office appointment, which they rescheduled to a later date. (So much later, it was almost cleared.) Reason was undetermined, possibly an infected suture(?). - After a long wait/healing period, I returned for a postop visit. My surgery had failed; my right nostril had collapsed, a bump remained from the pustule, my nostrils were asymmetrical and my occlusion was actually worse. From function to poor aesthetics as an aftermath, what a disappointment. - Unfortunately, I paid my invoice promptly in full. - Since the problems ranged from every aspect of the clinic (from admin to surgery), I spoke with the office manager. While very apologetic for the overall experience, she promised to look into my billing and call me back. I never heard back, even after 2 follow-up messages, still no response, so I chose to write a review. - I've had to seek out 2nd opinions and solutions, at my expense. Because of PDX ENT, I'm now looking at corrective surgery, additional cost, pain and my face looking worse than when I began. - There are no guarantees with any surgery, understood. I've been patient and professional through this debacle but, I have to say, I can't recall a more unprofessional experience from start to finish.

Shaleen was an absolute dream in explaining, referring, making sure I understood everything. Her…read moremedical assistant, however, needs courses in empathy, sympathy, and knowing how to handle a panic attack when the news isn't good. (Clue, continuing to speak when I'm sobbing, and hyperventilating, IS NOT the option you should have taken). I hung up. No follow-up call to see if I'm okay. AND She chose the end of her workday to call. Next day no call either. A vague yeah for some reason we couldn't finish the call in my patient portal. Then she stopped responding after I told her off, and explained empathy is part of medical care. I would only go back for Shaleen. ONLY. Her staff can suck eggs. Or better yet, take a class in understanding mental health

Dr. Tremaine and her staff are amazing! I felt so relaxed and the staff is so nice. They even have…read morea dog in the front office to make you feel at home! Not to mention he is the cutest little guy! Every room is decorated to make you feel like you are in a 5 star hotel. Did I mention it is the cleanest healthcare facility I have ever been to. Not only was the staff and facility really nice but I only had to pay a 15 dollar copay with my insurance and they helped me work with my insurance to get a genetics test. No one tried to sell me insurance or medical mumbo jumbo they truly cared about my health and my families medical history. I can not explain enough how much I loved my experience with this facility and staff!

Spineless and illegal billing practices. They upcode and overbill your insurance company while…read moreyou're not looking. Report them to the Oregon DOJ.

I have visited a handful of Physical Therapists in my days. I've had maybe one great PT and the…read morerest weren't so great. They made me feel inadequate, discouraged and I felt those feelings of dread before my appointments. So when my PCP advised me to seek PT for pelvic floor strengthening, I was not thrilled. I am so glad I went through with it though. Megan, the front desk person is a joy! Incredibly friendly, professional, welcoming, personable and they remembers small details that are meaningful. Megan is SO good at their job. And then I met my PT, Katrine. I feel like I hit the jackpot with them. Incredibly kind, knowledgeable, holds me accountable, understanding, empathetic, and outstanding COACH... I could go on. I am relieved and feel lucky to have them part of my care team. Pros: Ample parking Nice, clean building On-time appointments (I know that shouldn't be a thing to be excited about but I am) Strong, professional staff / team Cons: I *wish* there was a closer location to me but they're worth the commute. If you've had unsatisfactory service from PTs in the past, I highly recommend Katrine + team. They will change your perspective on PT care.

I've been going here since 2019 and it's the best Providence experience I've ever had. I have been…read moreto multiple Providence locations with a number of different providers for over 20 years. I have found my ideal doctor and office. I can't go anywhere else! I go here for wellness visits and any medical issues that come up. I've never had problems with scheduling, billing, or communication with front office staff. I feel blessed to have excellent care from my doctor and her assistant. Labs are always efficient and the lab tech is always a pleasure to interact with.

Exceptional Care As…read morea seasoned healthcare provider, I believe concierge care provides the highest personalized, sensitive and compassionate care a patient deserves. My caring doctor at the Baskin Clinic caught a potentially life-threatening illness. She closely guided me through the ER, hospitalization, and follow-up care. All of the medical complications did not slow down her steadfast support. Over the years I have worked with numerous doctors, both as as a inpatient and outpatient RN, and now my primary care doctor stands out as exceptional. I am exceedingly grateful for the care given by the Baskin Clinic.

Be very cautious. Have a look at the trends of publicly available reviews of this clinic. Take a…read morelook at the reviews on Apple App Store and Google Play Store of Baskins new chosen app SigmaMD you are forced to use for your hipaa data, test results, scheduling and communication. It doesn't work. It's unproven. It's poorly rated. You will be very frustrated. You may want to consider a clinic that considers their patients. Stay safe Oregonians!

I came to OSM and Dr. Nguyen after a long hospital stay with severe nerve pain. She diagnosed me…read moreand quickly scheduled me for my discectomy. The out patient surgery was incredible. I went in with pain and left 2 hours later without pain... It was a pretty quick and painless recovery and I felt supported by the entire team from my first visit to my last. I cannot say enough great things about Dr. Emily Nguyen. Thank you OSM!!!

Immediately after my consultation with Dr. Patillo I felt heard and confident in his abilities to…read morehelp me. He took the time to go over my options, talking in layman's terms so that I could understand more. The surgery went really well! It's healing a lot better than I anticipated. I would absolutely recommend Dr. Patillo and this clinic! He and the clinic are great!

Dr. Puskas has treated me for many years. First with a triple compound fracture of an ankle and…read moreseveral steroid knee shots. EXTREMELY professional and caring. Extraordinary healing from each. STAY AWAY FROM PHYSICIAN ASSISTANTS. Bad experiences twice.

For those looking for a good orthopedic practice. Do not use ROC if you do not need surgery. Made…read morean appointment with Dr. Cole regarding my knee. Left in a room for 45 min. Dr. Cole spent maybe 7 minutes with me. He recommended a brace and sent me to a durable medical equipment (DME) company. I was measured for a custom brace, but the DME company needed updated orders from Dr. Cole to bill my insurance. DME representative started working with an individual at ROC, then the communication went silent. Roughly a month later we learned that the ROC representative resigned and no one monitored her emails. Found a second person to talk to at ROC and they have now gone silent. Finally reached Dr. Cole's MA and he has now gone silent. Original appointment was in June. It's now August and we (me and DME company) still have not received a response from ROC or Dr. Coles office with a response to a very simple question. I still do not have my brace. This is beyond horrible. There are many good orthopedic alternatives.