The company damaged a window's metal framing while changing the canvas on an awning. He came…read morethrough and paid for its repair

Every aspect of their service and the quality of their work make them my "go to" awning company.read more

These guys were working on a busy corner in my neighborhood. It was the time of the morning where…read moreeveryone is in a hurry to get somewhere; drivers are likely to be on auto-pilot, in a hurry and not paying attention The guy with the power washer was not stopping to let people by. This would have been fine, except that their ladder--which was not being used--was filling the only dry spot on the sidewalk. I won't go into all the details, but it was creating an unsafe situation for pedestrians that was also difficult to avoid. There are plenty of families with kids that pass this way, and they should not be pushed out into traffic. I figured it was an oversight -- they don't have any reason to really know the neighborhood and what makes navigating that corner more complicated than most. So, I pointed it out and asked if he could move the ladder to the side. [I think I was nice, but maybe I am totally not self aware an an absolute jerk right off the bat...?] Powerwasher guy was immediately angry, and started telling me how he's just trying to do his job. At this point, squeegee guy interjects to tell me he will move the ladder. But, I wait for a long moment and he doesn't. I ask when he will move it. He says now. But, he keeps squeegeeing. I wait. It appears he is passive aggressive, has no intention of moving the ladder, and just wants to appease me so I will go away. I don't want to be blown off. Eventually angry powerwasher guy stomps over, picks up the metal ladder and thunks it down noisily in a better place. I thank him and start to cross the street. Before I am even to the other side, I hear the clatter of the ladder again. He has made the extra effort to put it right back in the place where it blocks the sidewalk. It is still not being used. One star because the windows at that storefront usually look fine.

I had an awning that got so gross and dirty over the winter I thought it was a goner, especially…read moresince it's a light color (orange). When D & L was done cleaning it, it seriously looked brand new. I'd recommend these guys without hesitation!

Andy was a pleasure to work with! He is attentive, communicates well, and did a thorough assessment…read morebefore providing a quote. The work on our gates was done quickly and is of extremely high quality.

I had a great experience. Andrew and his team replaced my old front door awning with a new one…read more The work was done well and promptly. I recommend them.

I needed to get a custom sliding screen door installed on my patio. After measuring and building…read morethe door, Joe came out to install it. He said that this type of job usually take about 5 minutes, but this one took 30 minutes. I was a little worried that there was an issue with the door that was making it difficult to install, but it was working when he left. 3-4 days later, my fiance was closing the door after coming in from the patio and the door came right off the tracks. We tried to figure out how to get it back on ourselves - we read articles, watched youtube videos, but we couldn't get it and were worried about breaking the door. I reached out to Joe several times by email and text asking him to come by and take a look. He responded to a few of my messages but ignored most of them. After 4 days of reaching out I gave up. I'm bummed because I was excited to support a local business, but now I'm out $450.

Went there today to get a window frame fixed. The gentleman was very helpful and informative. Let…read moreme know he didn't have the same type of design but had something comparable. Called me later to tell me that it wasn't going to be a perfect fit and then it was my decision to still have it done and suggested some home remedy to fix the frame. If you're looking for honest people this is the spot.

Best awnings that I ever purchased. Installation went smoothly, prompt service.... Exactly as…read moreexpected.... The price was very reasonable. I can't say enough positive comments about Eclipse Awning.. I had a huge graduation party and got nonstop compliments. Definitely give them a call!!!

I got an estimate from well known Chesterfield Awning for a couple of awnings. So I stopped in to…read moresee how Eclipse compared. This guy thought he was doing me a favor by talking to me. I could see he didn't want to make a sale. This business is not show room ready or ready to do business with customers.

Kyle is amazing, if you are looking for shades stop looking and get on his list because in my…read moreopinion you will never find a better shade company. He is honest, informative patient experienced and in my opiinion was made to be a shade contractor. He is all of those things and more. My wife was loosing her sight and we called his company. We needed some one who was going to help us with our problems and he did muuh more than we expected. He was about half done in our living room whem my wife noticed a bit of light that was bothering her, we did not say anything because he did everything that he said he was going to do. But Kyle over heard us and with a good deal of extra work he changed the installed ones and fimished the job where every thing was completel perfect and never charged us a penny more. Thank uou so so mucch Kyle. We wish you the best.. Tony & Diana Park Ridge

We had a great experience with Superior View when we used them to replace the outdoor shutters on a…read morelarge window. Kyle met all his commitments, was flexible in providing recommendations and multiple quotes for us to choose from as we decided on the specific work we wanted done, and communicated frequently throughout the project. The price seemed reasonable compared to other options we looked at, and I liked that they were responsible for installation of their products. I would definitely use them again.

Great Lakes Awnings is pretty amazing. This is a family company who do great work. Good people…read more Their service is second to none. Also, their pricing is surprisingly competitive. They do new awnings, but also do repairs & replacing. Love them & I highly recommend.

I can't begin to explain about how disreputable these clowns are. In 2014 we contracted with Great…read moreLakes to customize a wind breaker for our restaurant, and we paid them yearly for removal, storage, and re-installation of the wind breaker. In April 2020 we paid them for the same, as well as additional monies to repair the lock and to clean the unit. They never showed up in the winter to install, but since we were closed due to COVID it was a non-issue for us. We reached out to them a few weeks ago and we were told they didn't have the unit and blamed us for not contacting us last winter. They came back today, stating they had the frame but lost the fabric, but it was our fault because they stored it for so long. If we want the fabric replaced, it would be $1,500. I requested they bring us back the frame but refused. So they took our money and stole our frame. I have already contacted our lawyer and will likely be filing a small claims suit against them. For obvious reasons, don't do business with these frauds.

I had a positive experience with their services. The fact that they attended me nicely, showed…read moredifferent designs, and explained the options well is a good sign of their customer service. I'm satisfied enough to select and order an awning for my house . They need improvement in setting . The space is good , they can improve ambiance .

Terrible customer service. Getting in touch with this business is a challenge--they rarely answer…read morethe phone, and when they do, I've been placed on hold for long periods with no follow-up. What's worse is the inconsistent and misleading pricing. I was quoted one price over the phone, then given a completely different price during my first visit, and yet another price later on--for the exact same product. It felt like I was being strung along and not given honest information. I no longer trust this business and wouldn't recommend it to others. It shouldn't be this hard to get clear, respectful, and reliable service.

This experience was great from beginning to end! Joe, from Shading Solutions contacted me, we made…read morean appointment. He was accommodating with my schedule and showed up on time- actually early! We talked, he shared the history of the company (30 yrs in business, I remember correctly) and reviewed what we were hoping to replace- he showed me what Shading Solutions could do- measured, twice, and we were on our way. The date he told me to anticipate our awnings should be delivered and one week before, contacted me to say we are on schedule! The awnings were delivered and we set a date for installation. The day before, Kurt Lamothe, the installer, came to look at the awnings and to check out the job site, impressive! Not waiting for 'day of ' - being proactive shows professionalism ~ so appreciated in this day! The installers show up, again, professional and friendly and EARLY! Again, I was impressed because as they're installing, Joe, my sales guy, shows up just to make sure all is going well and that I was satisfied. He even texted me after to say there is a windy storm rolling in so make sure to roll up the awnings as they were just installed. The guys picked up all the wrappings and left not one piece behind. Oh- and the price was fair, no hard sell or upsell. Will post pics later ~ but we are VERY satisfied to find a company and people who are professional and are great at their jobs! Thanks Joe, Kurt, Kurt Jr and Cliff (?) I apologize if I got the name wrong!

From the owner: Shading Solutions Group will furnish and install outdoor shade structures like maintenance-free,…read morealuminum pergolas, retractable awnings, aluminum awnings, commercial aluminum canopies, aluminum patio covers, and exterior window and door security screens/window guards.