Bad location. Over priced now for kolaches and overcharging for bigger ones even when you don't ask for the special big ones. Be careful.

Disappointing experience to put it nicely. While on vacation I kept seeing this spot and had lines of cars on some days, so on my last day I stopped by and got a dozen. I went into the store instead of using the drive thru as I wanted to see all the donut options. I played it safe and got mostly glazed donuts, a few sugar donuts and 2 apple jelly donuts. When I got to the house we stayed at 5min down the road I was appalled! These glazed donuts were old, I don't mean a few hours hold, but a day old! They didn't have any glaze on them as it had melted and the donuts were wrinkly and wet from the melted sugar.. I really couldn't believe it. I took a bite of one and it tasted rancid. Interestingly enough the apple jelly donut and the sugar donuts were fresh but all 8 glazed donuts had to be thrown away. DO NOT waste your money, this place is horrible and the staff isn't friendly or welcoming. While I am an out of towner, I can assure you my family and friends in the area will not be back. If I had the opportunity to give them a minus 1 star rating I absolutely would. read more

Shipley Do-Nuts - Donuts - Donuts Near Me - Missouri City, Texas

Donuts are always fresh. Don't get fooled by the long line in the drive thru . It's always long specially during weekends but runs pretty fast. read more

Shipley Do-Nuts - a hand holding a bag of donuts - Donuts Near Me - Missouri City, Texas

During the storm, Shipley saved us. We were out of power for 6 days, and the only place open was Shipley Do-Nuts. We were able to get food for our kids and coffee for us. There were lines down the highway, but as busy as they were, by the time we got waited on, they were so friendly. Thank you Shipley read more

They sell old and moldy donuts!! Can't believe ! I took a bite and notice dark moldy spot on the donut. read more

Shipley Do-Nuts - Mold donut!!! - Donuts Near Me - Missouri City, Texas

I'll never order from this location again. It's never been great, but over the weekend I ordered kolaches and donuts, and the dough on the jalapeño sausage kolaches was RAW. I had already eaten some before I realized - so gross. I tried calling but no answer. I ordered a dozen mixed donuts as well, and the majority of them were old and stale. It isn't cheap either! I'll stick to Snowflake Donuts from now on. read more

Shipley Do-Nuts - Sausage, Cheese, and Jalapeño Kolache with RAW dough - Donuts Near Me - Missouri City, Texas

I was charged $5 for a medium French vanilla iced coffee when all she did was press a button to fill in the drink & it has half ice. I've paid less at Starbucks for a grande cold brew drink with pumpkin cold foam & extra flavorings. This is an outrageous price for what the drink is. read more

Shipley Do-Nuts - $5 Medium Iced Coffee - Donuts Near Me - Missouri City, Texas

I don't know why the reviews for this place are so bad, every time I've stopped by the donuts are freshly made and delicious. Never had a problem with the service either, I usually order inside bc the drive thru line is always long and they always have my order out within 2 minutes read more

They are overpriced. $6 for a jalapeño and cheese kolache. Be aware of pricing before you pay

Donuts, kolaches, coffee, and other drinks are extremely overpriced. I understand owners need to cover cost that was been transferred to them by Shipleys but it's a bit much... dozen kolaches is almost 40 bucks. The only thing thats keeping this place afloat is that super nice older asian lady that works the window in the morning. I'll be back once they stop being greedy and lower their prices back to reasonable. read more

I thought I was going to be able to surprise my child with a birthday donut and add his two candles. Half a** packaging and frosting... super long lines. read more

Shipley Do-Nuts - No care in putting simple donuts in a box - Donuts Near Me - Missouri City, Texas

My daughter started throwing up after eating the strawberry frosted donuts with sprinkles on them today 10/20/222 around 4pm (after school we went for a Friday treat). She threw up at the seating counter near the window. I asked the worker for a cleaning wipe and she replied we don't have any!! I said my daughter just threw up after eating the donut, your just going to not sanitize the counter. Worker said we don't have any but its some napkins in the restroom. Yea thanks a lot no customer service and no help! read more

I keep giving this location a chance because I grew up in Houston and we loved early morning Shipley. I come atleat once a week here but there's no customer service and its getting annoying. I accept that mistakes happen but the way to rectify them DOES really matter. This is about the 3rd time this happens. The Kolache is half raw. I get home, kids are excited, then I see this. Raw kolache that I have to take away from my son to drive back and fix. So I go inside to show them and the difference in one that was actually cooked and one with raw dough. She asked what I want and I hesitated because I kind of wanted $ back but then my son was waiting at home for kolaches. So I said I'll take another. One of the ladies brings it back to ask if those are fine with open box shows them to me They looked thoroughly cooked so I said its fine. She turns around to her next chore. Seriously!? She just leaves the box there, open. Like "pack your own crap up lady" I was trying to close my box and struggled a bit because the dent was not cooperating. Did anybody come help?. Did anyone give me a bag?... Nobody even looked at me again. I was the only customer inside the store. One other person came in after they dealt with my issue but its still unacceptable. No Apologies No Sorry No Thank you. Wow. I'm giving up on this location. read more

Shipley Do-Nuts - two hot dogs in a box - Donuts Near Me - Missouri City, Texas

Can't decide on sweet or savory? Well Shipley offers the best of both worlds. It's tough enough to choose between kolaches and donuts not to mention the options for fillings! I had to try a mix of things in order to satisfy my sweet tooth yet fulfill my late breakfast hunger. Having tried the kolaches: ham+cheese, sausage+jalapeños+cheese, and sausage+cheese, I loved the ham+cheese. Keeping it simple, it reminded me of the typical ham and cheese sandwich. The sausage was more like a hot dog, and while it was good, I liked the texture of the ham more. But if spicy is your thing, I'd totally suggest getting the sausage jalapeño cheese because you will get a nice kick of heat. Donut wise, the strawberry filled, bavarian creme, and chocolate walnut were all superb. The donuts were on the heavier side and is best shared between a few...of course unless you're like me and eat all three like no one's looking. Just kidding, but you know what I mean! read more

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Krispy Kreme could never, I love these donuts! The location in Sienna is my favorite.

I had a long shift working overnight and got off at 5:30. I thought I would pick up a couple kolaches to take home for an early breakfast. So I drove up and ordered two sausage, jalapeno, and cheese kolaches. I really like the ones with the jalapeno. It really adds a kick and more flavor to the kolache. I was very specific. Well, when I got home and began eating them, I see there are no jalapenos in it. It is just plain sausage and cheese. And it wasn't just the one missing them. The other had NO jalapenos in it either. This is not the first time it has happened here. Did they switch them up in the warming drawers, or did they run out and figure I wouldn't care by the time I got home? They are not consistent there. Some mornings they are perfect. Some times like today they don't give me the correct ones. I have received them with one single sliver of a jalapeno in it. Why advertise that you offer them if you really don't have them, or want to make them for customers. I think this will be the last time you trick me. There are other donut companies that have jalapenos in their kolaches. I was looking forward to them after the night I had, and once again you let me down--for the last time this time. read more

Shipley Do-Nuts - No jalapenos, tricked again. - Donuts Near Me - Missouri City, Texas

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My wife says my expectations were set too high! I know Shipley are individually owned so perhaps some are better. But the people at this don't know the difference between a glazed old fashion and an unglazed cake? Then insist the nasty unglazed cake was their version. Idiot. The blueberry cake taste like banana and is an unnatural purple color is no closer to a blueberry than their kolache is to a passable Kolache? Don't go here read more

Ordered 2 kolaches (sausage and cheese), maple donut and coffee. While eating the second kolache I bit onto something chewy and bitter. Only to find out that there was a rubber band in my kolache. I was really disgusted to find a rubber band in my kolache. read more

Shipley Do-Nuts - Rubber band that was found in kolache - Donuts Near Me - Missouri City, Texas

I hate leaving bad reviews, but I just can't ignore this. I purchased donuts at the drive through at 9:25am today. Opened the box at home to find black spots all over them (AFTER I took bites of the donut). This location refused to acknowledge anything wrong with them, saying they were fresh donuts and the black spots are from the machine used to cook the donuts. I asked for a manger twice, they said there wasn't one. I should have learned my lesson the last time when the girl in the drive through window had her fingers in her mouth then tried picking up the donuts with the same hand. read more

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Don't waste your time going here. Slow service and the donuts seem like they were made in the batch from the day before . SMH waste of money

I wished I could give zero stars. This location has the rudest employees and apparently Shipleys Corp does not care because most of the reviews here are about rudest employees. It's a shame too. I guess they think they are Houston fav donut place so customer service isn't important. It was Sunday afternoon during TS Beta, around 3:30 PM. No one was at the store. It was raining really hard but we wanted donuts so we were going to drive thru. I was trying to see what they had through the window so I wouldn't have to bother the staff to go through the list at the window (besides I would have been soaked it was raining so hard). I pulled to the side door and realized I couldn't see the counter. So I was backing up to the front door since no cars were in sight. When I went to back up, someone was coming from the other end of the strip center so I paused. I was there less than 45 seconds when an older Hispanic lady comes to the door and rudely making hand and arm gestures telling me I could not park there. Uhhh I was not PARKED! She had the most horrible attitude and mean look on her face. So much so, my sister said I am not getting a donut here so we left and drove out of way to get something elsewhere. We both live in Sienna and even though it is convenient I will avoid this place. The employees should appreciate customers because customers are WHY they have a paycheck! read more

Horrible service, the lady on the afternoon is the worst, I came on a Saturday (October 17th) and I always say "hi" and she's immediately with attitude "what do you want?", I tried to order on different visits and I don't know what do they have and shes always mad because what I ordered she never had it, so now I asked her "what do you have available?" And she got mad again because I asked her, so I said "ok, let me have $5 of these that are available, half and half" she gave me everything she wanted because one that she said it was available it really wasn't and I don't get it, I speak Spanish she doesn't speak English, I should be her best and easiest costumer but no, she's mad at everyone, English or Spanish. I just go there because is the only one open on the area but hell no, I'm not going back, at least not me, next time if the wife wants some donuts she can go by herself read more

This location has the poorest of customer service. They were like the old shipleys I grew up on when they first opened. Now the customer service is the worst and they often give old donuts or miss giving you items you've paid for having to return to the location. We door dashed today and they failed to give us our kolaches. Phoned location only to receive a half-a## apology and told I could come pick them up but they weren't done when dasher came so they just gave him the items that were ready...some old donuts. Save your time, money and frustration. How much extra time does it take to count less than 10 items and make sure a customers order is correct? They need to implement new policies and procedures and door dash should start placing businesses on probation that fail to give customers their full order. read more

Been to this location a few times because it's close to home and always regret it. Absolutely the worse Shirley's, or any don't shop I've been to. Dry. Taste old. Today's order was cold, tastes and feels old, and order was wrong. Never again. read more

After moving to the area almost three years ago, I have to say I was shocked not to see a Shipley location nearby. There are a cluster of mom and pop locations, and a Dunkin Donuts across the street (I'll reserve my opinion about them for the review on that location but it ain't gonna be pretty). Anyhoo - my teenager nearly jumped out of her skin when they opened this location, she LOVES their donuts. Even though she's a teen, she actually will not eat everything in sight and is a bit picky, so her enthusiasm means they are doing something VERY right. This is our go to Saturday or Sunday breakfast spot when I'm not in the mood to break out the skillet and cook - she loves the chocolate iced, I'm a plain glazed girl for the most part unless I'm feeling particularly wicked and get a devil's food. And let me tell you - they are the devil! It's a chocolate donut filled with chocolate icing and you will love it! Even after you wake up from your sugar coma and realize half the day has passed you by...... LOL! read more

Rudest employee I have ever dealt with. It's Sunday at 3:30pm and pouring rain. We were looking in the window to see what to order before driving around to order in the drive thru. No customers anywhere around. We went to back up to get a clearer view and this lady came to the door and dramatically told us to park and move out of the way. Mind you no one was around that we would have been affecting. We decided to drive to another location. I can guarantee this lady is costing this company business. Lost mine business. read more

I ended up at this location after stopping at four others that were either closed or had no more donuts left. I called before going and Patty was so amazing!! She literally made me a fresh batch of the exact donuts I wanted for my nieces birthday party (pink strawberry with sprinkles). She was so sweet and attentive! Such a hard worker! read more

Really authentic amazing donuts, hot and fresh and really amazing prices, 2 kolaches, dozen donuts and 4 drinks, for $18!!!! Can you believe these amazing prices!! read more

Shipley Do-Nuts - Donuts Near Me - Missouri City, Texas

Great food, but really a $5 minimum transaction has to be made to get something else so I can use my card? We ordered 2 donuts and 2 kolaches, but yet I wanted another kolache and couldn't get one because it I had to spend $5 to use my card? LOL what a joke. read more

I went there twice. First time I ordered a coffe from drive thru and they gave me cream and sugar on the side and I had to go park and mix it all before I drove off to work. Second time I kindly asked the lady if she would put cream and sugar in the coffee and the lady was very rude and said no and she talked to her coworker in Spanish. I cancelled my coffee and just got donut holes. I'm not sure what's the point of going to drive through and getting a coffee when you're on the go then you have to stop and fix your coffee!! Both times I got donut holes and apple fritters and it was very cold. I've gone there both days early morning so I'm guessing they are not made that morning. read more

This is my kids' FAV date place. We usually go as early as we can in the morning, around 7-730AM (not bad for a 3 and 5 year old). The donuts are always warm and fresh in the morning, and always best to eat there. So we usually get a half-dozen to a dozen. My kids usually get the same thing - my daughter gets the donuts with pink icing and rainbow sprinkles, my son gets the red icing with rainbow sprinkles. I also like their donut with chocolate w/ nuts. However, our go-to is always the plain glazed. These are consistently airy, fluffy, and tasty. I would not get a kolache, I thought they were just average. They also have iced coffee, but if you like it black don't order those, their flavoring is too sweet. We also see tons of people getting the donut holes. Overall, it's always a treat to see my kids bite into a fluffy warm donut, fresh out of the oven! Staff is friendly here too, just give them a big smile to let them know how much you like SHipleys.=) read more

Service kind of rude and brusque. Asked for a specific donut and was impatiently told they didn't have it. Asked for a different one and got the same response - no alternative offered. Having to use the drive through due to social distancing doesn't help as you cannot see what is available and the person helping you is not inclined to share this information. There are other options I think I will explore next time I feel like coffee and a donut! read more

Shipley employees are not wearing face coverings or gloves. I watched the same employee handle money, assist customers via drive through window and handle food WITH NO COVERINGS, gloves etc. One person should take the order and another handle food only. 06/25/2020 is the date, height of the COVID epidemic and just after Chic Fil A across the street shut down due to Covid Cases. read more

The donuts here seem to flufflier than other Shipley locations. They are also served warm, but only in the morning. If you come after 12:00 pm they do taste like donuts that have been sitting out. They are open until 8pm so if you have a late craving you can certainly stop by. This is also one of the cleaner locations I have been too and the staff is very friendly. The drive thru is convenient but it can get long during peak times. read more

Shipley Do-Nuts - Donuts Near Me - Missouri City, Texas

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I usually don't like leaving negative reviews, but this is probably the worst experience I've had at an establishment in a while. I've been a few times and has similar experiences, but this visit tops the cake. My company is currently raising money for the March of Dimes, and as part of our fundraising we decided to sell donuts and kolaches. We have been communicating with the manager for a few weeks, and finally it was the day to pick up our larger order. We asked for the manager, our point of contact, and we were greeted with nothing but rudeness. I've never seen someone roll their eyes and huff and puff as much as she did. But in the end we decided to take our business elsewhere. I won't be back since their donuts are more expensive, and their customer service is less than par than their competitors. read more

Classic Houston Shipley's. Good all around. From glazed to kolaches. They got it all.

DO NOT COME HERE!!!!! Multiple bakers and behind the counter workers were NOT wearing masks! This is completely unacceptable and I'm sad to say that there was a drive thru line that extended to the street full of people. It is so irresponsible and at this point ILLEGAL for them to not being wearing masks. Stay safe everyone. read more

New & clean to the sienna area how can u go wrong with texas tradition. I grew up on shipleys. Always fresh & customer service friendly read more

Shipley Do-Nuts - Donuts Near Me - Missouri City, Texas

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The best donuts in town. Great service, excellent prices. They also now carry more items for breakfast other than donuts. read more

Shipley Do-Nuts - inside - Donuts Near Me - Missouri City, Texas

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This place used to be good but not anymore. The staff is always so rude. The donuts are always cold and dry. So disappointing. I will not be giving them anymore chances to get it together. read more