I know i came a little late in the morning but i ordered a regular glaze donut and the donut looks sad,dry, and cold. also there was some blueish black residue on the donut which looks a bit like mold now if i was a worker and seen this i wouldnt have given it out. read more

When you get an order for a specific Item don't substitute with asking the customer first. Unless you want to piss off customer's that can and will destroy you on the net!!!! read more

Got here at one pm right before closing. Not too many donuts to choose from since the popular ones were picked over, but we took a shot at a few flavors. We tried the maple, Bavarian (no chocolate on top which was our mistake for not being specific but we only noticed in the car on the way out, lots of cream though!), and an apple fritter. All were solid good! Lots of dough in the apple fritter even with the squirt of sweet apple feeling. We'll have to go back and try more flavors earlier in the day. read more

Shipley Do-Nuts - Donuts Near Me - San Marcos, Texas

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they never have blueberry cake donuts. how are u a donut shop and NEVER have blueberry cake donuts.

Kolaches are to die for, they hit the spot every time. The service is quick and they're very friendly. Thank you so much for being my morning donut spot! read more

This Shipley's is soooooo gross. They make the absolute worst glazed donuts ever. Something is actually wrong with their donuts. I think they should be investigated. They are doing something WRONG read more

I can't imagine why someone would not give this place a five-star its donuts they're fresh they have a drive thru they do sometimes Ronaldo kolaches on the weekend you need to get there before at least 11:15 a.m. very clean easy in and out locations good coffee read more

Shipley Do-Nuts - Counter - Donuts Near Me - San Marcos, Texas

Super friendly service!! The person recommended my iced coffee I got and it's the best I've ever had!

I have been eating at shipleys donuts from as long as I could remember. 18+ years easy. Well, I went into the San Marcos location about a week ago and was shocked by the limited selection, which I know it goes on a first come first serve basis, but running out of kolaches and donuts at 9 am doesn't seem like a normal thing to me. Not only that, they had run out of ham and cheese kolaches so they employee offered me sausage and chesse and I accepted. Before I left one of the employee was yelling at another over a coffee issue it seemed which I found super unprofessional. Once I got home an bit into my kolaches I was disgusted to find a hotdog on the inside. Last time I checked sausage and hotdogs are a little bit of a different things....I didn't eat the rest but I did get sick from the "sausage kolaches" warning people! read more

I'm not sure what the other reviews are talking about. I always get delicious food and friendly service. This last time I was offered a free coffee (which I don't drink) so I brought it home to my girlfriend and scored huge brownie points. I'm going to give 4 stars just because every time I go it's a good, quick and friendly experience. It's super clean which I love. Could some doughnuts be a little warmer? Depends on your tastes I guess. Don't believe the 1 star reviews. Try this place yourself. read more

Yummy!! That's all my mind can think of right now . Best donuts around, their pigs oh my lanta

These donuts straight up suck. I came when they first opened I remember and they had no flavor. I got a glazed twist, a cherry iced donut, and a chocolate donut. All dry, tasteless and sad....I will stick to KK and not be back. read more

IF YOU ARE ALLERGIC - BEWARE - THEY DON'T CARE********* My son visited this location and requested a cinnamon roll WITHOUT nuts because he has a serious nut allergy. He has been here before and never had a problem in the past. 2 weeks ago he found nuts in his cinnamon roll after a few bites and had to rush to the ER. He suffered through an anaphylactic reaction to the nuts at the ER for over 5 hours. I called the store and asked they cover only my co-pay to the emergency room and was told NO. They didn't even refund his money for the cinnamon roll that made him sick. My son still has blood in the white's of his eyes from the whole experience 2 weeks later. I was told "you can't prove it" and "Well, I spoke to my staff and nobody admitted they gave him the cinnamon roll, so it didn't happen." If you or someone you love has an allergy I would find a business that cares enough to listen to your order correctly, or will accept responsibility for not doing the right thing. Because SHIPLEYS DOESN'T CARE. read more

I love Shipley, I've been to this location more times than I can count and never had a bad experience. I love the sausage and cheese kolache or the sausage jalapeno and cheese kolache. read more

every time I've come here and asked for anything it's "we're out." do y'all ever have anything?! and I ordered 2 sausage and cheese kalotches and they said they only had one left (surprise) and I get home and it's ham. ham is the worst. I've only come here twice and I'm never coming back. Donut Palace is way better anyway. read more

I decided to give this place another chance and I don't know why I did because it was terrible again. Honestly I feel like all the good reviews on here must be written my employees as I know multiple people who have never had a good experience. I went in a little later in the day, around 11, so I expected them not to have much variety, which they didn't. But the first thing I hear are two girls talking about partying and how one was soo hungover and talking bad about their manager....very classy...next I get this girl to take my order who looks pissed off the entire time, and when I changed my mind on something I saw her get mad, sigh, and roll her eyes at me. I'm so done with this place, I don't know how it stays open with this type of customer service and employee moral problem. read more

Saw that they take Apple Pay on the yelp app so figured if I was trying to pay with that obviously I could. Waited a whole 20 minutes in drivethru for cold kolache's and donuts only for them to take another 10 minutes to try and take my Apple Pay and then claim that they can't take it, after telling me to my face that they do take Apple Pay when I first got to the window, making me come inside regardless to pay with you guessed it, my Apple Pay. You would think a tab of only four dollars they would just bypass it after all the trouble and inconvenience. Incompetent workers with no customer service skills and rude attitude, definitely make the drive to go to the other location! If this place is going to try to be current with the times, train your employees in basic cashing out skills. read more

Love the kolaches. The donut holes are fantastic too. Fast service. The only negative criticism I have is about how quickly they run out of my favorite stuff haha. It's mostly all gone by 11am, but I guess it's my fault for being late. read more

I stop by that store every time I drive to Austin. There are ones in SA that I could go to, but I prefer that store because the employees are always friendly, and the food tastes fresher. read more

This place started off amazing when they opened but I have to say, the last 4 months have been rocky. I stop by there between every day and every other day but my visits are decreasing more within the last 3 weeks. Sometimes their doughnut holes are undercooked, they start to get "tough", they mix up my orders, they have a hard time comprehending half of one kind of something and half of the other, and sometimes there is nothing wrong. I will say though that when I do have an issue and call or come in about it, that is when I despise this place. When I come in almost everyday and maybe once a week have a complaint I understand it gets tiring to know I will call and let you know but I get tired of not always having what I order. It always seems like a battle with them when I complain. Do you have your receipt, can you show proof of purchase, well who did you speak with, well I made those and they were fine, what time did you come in, well you'll have to wait for a store manager, please call when they come in, they should be here at such and such time, etc. For example, I ordered half jalepeno sausage cheese kolaches and half sausage cheese. I recieved all sausage cheese and when I called and complained I was told to come in it would be fine. I was in a rush and went through the drive through I gave them the ladies name I spoke to and then they asked for a receipt or proof of purchase so I pulled up my bank with the amount, location, name, and date. Thinking it would be fine they tell me they can't do anything and that I could call or email the store manager. They hand me the business card and so I call the number, which I just got the store, so then I emailed. Lynda replied and said I could come in for my replacement and she would let them know. I go in the next day to pick it up and they said they hadn't heard anything and once again asked for proof of purchase AND wanted to see the emails. They still didn't replace the whole order and apologize. I was okay with the staff until that day. I understand you want proof I spoke to someone and made the purchase...but I had given that to them prior to me having to email the store manager. This wasn't the first and probably won't be the last I have to do this. It's a long review but worth it if you have an issue. read more

Take the extra 10min to drive to the other shipley's. Every time i come here the kolaches are hard and cold. waste of money

The staff here sucks. It's like none of them know how to smile or greet customers. Also every time I walk in the staff looks at each other deciding who's going to help me. No sense of urgency. read more

I visited this shipleys two weeks ago and when I ordered my raspberry filled donut, it had NO filling. It had been mangled and I was very unhappy. I am not the type to write a bad review based one ONE experience. However, I went back this morning with my boyfriend. I ordered a raspberry filled donut from the same skinny, high school looking girl, along with a coke with light ice. I took a sip of my coke and knew that she put a shit ton of ice in it and I was like "alright, whatever. She's just not good at listening. I drank the coke and when I went to eat my donut, I realize that it's cherry filled. My boyfriend DROVE BACK to tell them that they messed up. When he went in, he also asked if we could get a refill on the drink, as there was no ice. The same girl who took our order, little mousy girl with dark hair and skin, attitude problem, and NO care towards customer experience, tells him that refills are a dollar and seven cents. But she gives him a bag With a new donut. I open the bag to find THIS FREAKING GIRL GAVE ME A SMUSHED ASS DONUT JUST LIKE THE LAST TIME. so I calmly went in and said "excuse me, is there any way I could get a raspberry filled with the actual filling in it??? I payed for it and I would like it" she rolls her eyes and gets pissed, drops a kolache on the floor (karma is a bitch) and says "that's the last one, MAM" emphasis on the MAM. I threw the bag on the counter and walked off without my donut. I will NEVER be coming back and if I EVER see this girl again, she will have a few choice words thrown her way. I work in fast food and cannot stand when I give my service and get treated disrespectfully. She is getting paid to serve me MY donuts that I pay for, this shipleys needs to hire people who actually care about their customers and the condition of their donuts. ZERO STARS read more

I recently moved from San Marcos to Dallas. I ate at this Shipleys very often and was very happy their donuts and service. Since moving to Dallas I have yet to find a donut store that compares to this one. I will return to this Shipleys every time I am in the area! read more

Went in the other day and received good donuts and great service. Diamond was very nice.

Grrrreat place to go. Friendly employees and the buff male employee is a plus ;). In a all seriousness I had a great experience and really love the chocolate ice and cleanliness of the store. read more