Can always count on them to make and print things quickly when I'm in a rush. They often have…read morethings ready for me within an hour or two and it's so incredibly helpful. I've had to ship items out of here to places and I am in and out within minutes. They are efficient and are great at communicating. Recently I placed a large print order and was hoping it'd be ready before end of day since I needed it first thing next day and it was ready within the hour. The facility is on the smaller end compared to other fedex's and is located next to Potbellies's but they are mighty.

What makes me uncomfortable is that they have bad attitudes. They refused to ship a thing that is…read morein fact allowed.

veteran owned, amazing conveniently located shipping location. you can drop off UPS, FedEx, USPS…read moremaking it a one stop for all including notary services, fingerprinting, and car registration. Zach is awesome and he had let me know they also make custom t-shirts. it's really calm and cute inside too!

From the owner: We are a veteran owned and family run shipping and printing company. We specialize in all your…read moreshipping needs and have years of experience. Not only can we ship what’s most valuable to you but we provided exceptional customer service.

To Whom It May Concern, I understand that times may be…read morechallenging for businesses, but I am writing to formally question and report what I experienced at one of your UPS Store locations, which I found to be unprofessional, inconsistent, and discriminatory. I visited this location to return Amazon items using prepaid labels and boxes. Upon entering the store, I was completely ignored by the manager, who bypassed me without acknowledgment to assist a Caucasian woman who entered after me. He did not say "excuse me" or offer any explanation. I was forced to wait until another customer--whom I was already ahead of--finished before I was finally assisted. When I handed over my three return packages, the boxes were not taped. The manager informed me that I would be charged to tape them. When I asked for the cost, he stated it would be $2 for one box. However, when I presented two additional (slightly larger) boxes, he said the charge would be different. When I asked him to clearly explain the pricing per box, he began stating different amounts with no clear pricing structure or explanation. I found this extremely offensive and unprofessional. These were prepaid returns with prepaid boxes, and I was being asked to pay arbitrary amounts for a single piece of tape. There was no clear policy communicated as to how the charges were determined. How does one piece of tape cost $2, while another costs $4? The pricing appeared to be made up on the spot. I chose UPS despite having other drop-off options, yet I was treated poorly and made to feel uncomfortable. I also want to express concern about what appeared to be discriminatory behavior. This is not the first negative experience I've had at this particular location, which is why I previously stopped patronizing it. Unfortunately, due to being in a hurry, I returned and experienced similar treatment again. I ultimately felt pressured into purchasing your shipping tape for $8, which I also find excessive, but I did so just to complete my return and leave the situation. I am requesting that corporate review: The policy regarding taping fees for prepaid return packages Why prices appear inconsistent and not clearly posted The conduct of staff at this location and the apparent pattern of discriminatory treatment This experience was deeply disappointing, and I believe these practices harm customers and the reputation of your company. I would appreciate a response explaining these charges and what steps will be taken to prevent this from happening again.

Was very professional and very helpful I was in and out real fast cost was very reasonable…read moreemployees were knowledgeable

I booked this company again after using them last year. The work last year was decent, although the…read morefinal price came in higher than quoted. Not a huge issue, so I gave them another shot this year. This time was a major disappointment. If reliability matters, look elsewhere. I booked weeks in advance and received multiple automated confirmations during the week that I had a service window of 1-4 PM. An SUV that appeared to match the vehicle and trailer from my prior appointment showed up just before 3 PM. The driver sat in the vehicle, did not get out, did not ring the bell, and made no attempt to call or text. I assumed he was taking a break, eating, or finishing paperwork, so I left my front door open. Instead, at 4 PM, he simply drove away without ever making contact. When I called, it went straight to voicemail. I followed up by email a few minutes later and, as of a week later, have still not received a response. Based on my experience, the pricing does not justify this level of unreliability. Pay heed to the other negative reviews.

I contacted the business in March to set-up a cleaning and repair but did not use them…read more In response to the phone message I left they sent me a text and proceeded to ask questions over days instead of having a quick text conversation. For example I'd get a text at 10 am and respond but then I wouldn't get a response until 6 pm. I'd respond to that but then wouldn't get a response until the next morning. At one point the person texting me asked if I had time for a call. That text came on a Sunday afternoon and I didn't see it until the evening. I replied that I could talk on Monday but I never heard back. It seems like this might be a side gig for an individual versus an actual service company that answers calls and schedules appointments during regular business hours. The cost quoted by text for cleaning the grill was $269 which seems pricey for cleaning a Weber Q grill.

5 Stars - Waukegan Mail Depot…read more Always a smooth experience at this location. The staff is friendly, efficient, and helpful--especially during busy hours. The facility is clean and well-organized, making every visit quick and stress-free. Easily one of the best-run post offices around!

These people need to update their hours!! I drove so far just so they clouts me closed. Their hours…read moredo not reflect correctly both online and on the storefront !! Ridiculous!!

I can't speak for all locations, or mailing services. But this one has been pretty solid overall…read more But I'm here to give Mary a shoutout. She is top notch! Super helpful, patient and friendly! She deserves a raise and some bonuses. What a pleasant gal. Thanks Mary!! Pretty refreshing, Especially Compared to 90% of the people I interact with when I ship at post offices.

Driver marked attempted delivery. No door tag placed in mailbox or on door. No Ring recording of…read moredriver ever coming to door. Now the facility refuses to take calls and can't tell me where my package is. Useless is an understatement. The quality of service is so sub-par that one star is generous. If my package doesn't show up tomorrow, I'm reporting the facility to the police for theft

As the secretary responsible for ordering our school's print supplies, I can honestly say Karen is…read morea pleasure to work with. She's responsive, organized, and makes the entire ordering process easy from start to finish. Matt is always friendly and goes the extra mile to make sure every box gets delivered exactly where it needs to be. From ordering and communication to the quality of the finished products, every experience has been excellent. Whether you need business cards, hall passes, or larger print projects, I highly recommend Minuteman Press in Waukegan. They consistently provide great service and make the whole process stress-free.

Great service and quality, was about out of receipts and like always wait until the last minute,…read morebut like the last time i did the same thing they came through for me once again , thank you for the great service and going out of your way to keep me up and running

Unsatisfied with service and customer reps during overpriced move out. Will hire professional…read moremovers in future

We hired two men and a truck in Gurnee Il to move my son's furnishings from Wadsworth Il to just…read moreacross the border in Gurnee Il. They managed to cause damage to many pieces of furniture. My son filed a claim with the office with promise of sending someone out to assess and repair the damaged pieces. Needless to say no follow through or repairs were done. This move was on August 13th 2024.

Hello I've sent a couple of positive write ups for this…read morestore. In particular, Chris is simply AMAZING to work with. This young man went over and above using his own personal laptop (he had to actually grab it from his vehicle) to assist me with creating my business's QR Code immediately. I was scheduled to have a Pop-Up shop he not only assisted but, he actually created a better looking sign. Chris assisted me and another customer intermittently. He was and, is the epitome of PROFESSIONAL and, PATIENT in which is very hard to find these days. Moreover, I stopped in yet again recently and there was Chris smiling and helpful. He should know that he's much appreciated. Thank you Chris!

Everything I visit this location I'm in and out in a timely manner. I usually only use the ups…read morestore to return my Amazon packages. If they have a line, they do their best to keep it moving, and if there is no line, I'm in and out. The employees that I have interacted with are always so friendly and helpful.