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    Shirley Veterinary Hospital

    3.2 (46 reviews)
    Open • 8:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - Shirley Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Animal physical therapy

    Shirley Veterinary Hospital Photos

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    Recommended Reviews - Shirley Veterinary Hospital

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    Maia recovering from her emergency surgery - she is 100% back to normal DESPITE Shirley Vet Hospital's incompetence.

    Dr. Catherine Gray and the vet techs are incompetent, they almost killed my cat. If I didn't decide to take her to the ER vet in Riverhead, she would be dead. The other vet diagnosed her in 15 minutes - Shirley animal hospital strung us along for a week and disregarded our concerns. I brought my cat to Shirley Animal Hospital for a very distended stomach - Dr Gray was more interested in the fact my cat has never been to the vet than running the necessary diagnostic tests and treating my cat. She told us my cat was overweight despite the fact the stomach bloating happened over the course of a month and her own admission in the visit notes there was no excess fat over her ribs. She gave her a rabies shot and a flea and tick collar despite not diagnosing what was wrong with her yet. The next day while dropping off a fecal sample we asked the tech if it could be pyometra - he said no, pyo cats are very sick and do not eat. After getting the results from that test and the blood test which were normal, they decided to run ANOTHER blood test to rule out blood parasites (already ruled out) FIV and other diseases. On the phone I asked if it was likely for an indoor cat to have FIV - the tech admitted it was not but they wanted to rule it out anyway and the results would be ready after the weekend on Monday. On that call I again asked about pyometra - I was told no, it's not possible as pyo cats are very sick and can barely walk or eat, since my cat was eating they did not think it could be pyometra. The vet herself was not interested in speaking with us directly except during the examination, instead having a vet tech discuss everything with us and dismiss our concerns without even doing an ultrasound or x-ray. During the physical examination the vet palpated my cat's abdomen very firmly, knowing what we know now we are extremely lucky her uterus did not burst during this manhandling. They ran test after unnecessary test when ANY vet worth their salt would have run diagnostic imaging to see why the animal is bloated instead of making assumptions and prescribing treatments without knowing the full story. I have since done my research and every major Veterinary institution recommends diagnostic imaging in this scenario. Dr Gray showed reckless disregard for life and the sanctity of her profession. We waited days for these blood test results to come in and kept insisting this was serious and something was wrong with her. We mentioned pyometra at least 3 times. The only people who would talk with us were the front desk ladies and a male vet tech who all disregarded my concerns. I decided enough was enough and brought her to East End Vet Center who diagnosed her with pyometra within 15 minutes. East End are true professionals and ran the correct diagnostic tests - they saved my cat's life despite Shirley Animal Hospital's negligence. They told me any vet should have suspected it and not every cat will present as sick and refuse to eat. She was in emergency surgery that same day and her uterus weighed 2.5lbs - they told me they have never seen such a big uterus come out of such a tiny cat - she is only 7lbs! They couldn't believe Shirley Animal Hospital strung us along for a week without even one diagnostic imaging. After all of this they refused to give a refund for the poor excuse of an examination and unnecessary treatment. All of this could have been avoided with one ultrasound. Any vet should have caught this, instead Dr Gray dug her heels in and defended her course of treatment. She kept telling me it couldn't be pyometra despite the other vet already confirming it and my cat being in emergency surgery. Dr. Catherine Gray deserves to have her license suspended. She must hate her life and is taking it out on innocent animals, that's the only explanation. She acted with reckless disregard for my cat's life and neglected to provide standard care due to her own assumptions. She pushed tasks onto vet techs who are not supposed to be making diagnoses and they all disregarded a pet owner's concerns. These people are animal killers. Do NOT take your pet.

    The black lab was covered in urine burns because of negligence of getting him out of his urine and feces.

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    Page 1 of 2

    Ask the Community - Shirley Veterinary Hospital

    Review Highlights - Shirley Veterinary Hospital

    “My dog is very old, but the team at Shirley vet has overseen her care for the past few years.”

    Mentioned in 5 reviews

    Read more highlights

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    Visiting Vet Service - Susie, 15 years old

    Visiting Vet Service

    (1 review)

    Melissa Shapiro is in my opinion and experience the best vet a family could hope for. We've had…read morethe privilege of having her expertise, care and guidance for 20 years. Dr. Shapiro has cared for our dogs, cats and birds at every stage of life. She is passionate about animals, knowledgeable and a compassionate advisor to the humans - too. Care is delivered in home, or at Norwalk Vet Hospital, which ever is more convenient. We consider ourselves extremely lucky to have access to her and her expertise. Any pet and their human companion would be lucky to have her as their vet.

    From the owner: The Visiting Veterinary Service was established in 1991 by Dr. Melissa Shapiro. The house call…read moreservice has catered to a small clientele and pets of all ages who receive personal and individualized care in a relaxed home setting. Over the past few years, the emphasis has shifted to geriatric, disabled, and end of life care for pets. Assessment of older dogs and cats in their home gives a realistic view of how they are doing and what they need to maintain a good quality of life. Even minor changes in support, treatments, and physical accommodations may make a big difference in the long-term prognosis and quality of life. As animals near the end of their lives we provide families and their pets with comfort, palliative therapy, and when appropriate, euthanasia in their own homes. The in-home euthanasia service allows families to say good bye to their pets in the peaceful comfort of their own home. Full medical and surgical services are available through the use of a local base animal hospital.

    Water4Dogs Rehabilitation Center

    Water4Dogs Rehabilitation Center

    (25 reviews)

    TriBeCa, Civic Center

    We had a really bad experience for our first session and I pulled our dog out in the middle of it…read more I was actually surprised that no one on staff ever reached out about it. We used to bring our old dog there in 2018 and had an all around great experience, so this threw me for a loop. While we were waiting for the first therapist we saw the second water treatment therapist treat another human client (who was in the water treatment before us) disrespectfully and rudely; in addition, she was really rough with the elderly dog that came in before us. When it was our turn for water treatment (treadmill) the therapist took our dog inside the room and I told her from the door to make sure to take off her collar because it rusts and she was extremely rude in her response, saying loudly "get away from the door, you're not allowed in here". The front desk person ended up relaying my message to the therapist who said "everything comes off". Really bad attitude, but I still did not say anything. As she began the treatment I was watching through the window and she told me I could not watch and I told her I was not comfortable with that, as I would like to see what she is doing. After another minute she came out of the treadmill and opened the door to say that I could not watch because she has to create a rapport with the dog, at which point I said "OK forget it, this is not working, pull her out". What about creating a trusting rapport with the humans? The dogs cannot talk or consent, so it is all our responsibility to the best we can by them, and I felt that this was not a good situation. The largest difference between our previous experience and this one was communication - in 2018 the therapists went through EVERYTHING with us - from explaining why they were doing certain treatments and how they were isolating certain muscles, to showing us how to do certain treatments, as well as making us a part of those treatments, which was a benefit to us as well as our dog. We were able to bring that knowledge back home for PT at home and felt confident every step of the way. With this last experience, we did not feel confident at any point of the process - we were left in the dark from the very start of therapy and on top of that treated rudely by the very person who is supposed to be caring for our animal. It did not feel good. On top of everything, no one EVER addressed what had happened - I called numerous times and emailed as well (ALWAYS in a nice tone, I was hoping to rectify the situation and hoping this was a one time occurence - someone having a bad day). No one ever called me back or responded. So here we are.

    Simply put this has been the best place to go to for my senior dog. They work wonders both on…read morehydro, dry, laser and acupuncture therapy. I highly recommend this facility. John @k9swimmer on instagram, has been fantastic with my dog. The staff is always on top of making his visit a comfortable one. My dog probably wouldnt be walking today without their work. Go there if your dog needs physical therapy. It will be mental therapy for you!

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    Center Moriches Veterinary Hospital

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    Wonderful caring team of Vets and support staff. Our Vet, Dr. Lou has been wonderful in caring for…read moreour puppy, who has a tendency to eat everything in site and all precautions and tests are preformed immediately My dog seems to love it there (what dog loves going to the vet?) and jumps out of the car as soon as he recognizes the parking lot. Staff members, Frank and Nikki, are particularly attentive and Cooper's favorites. Highly recommend!

    I have been using their services since 2010. They are wonderful Veterinarians, very patient,…read morehelpful, understanding, empathetic, compassionate, knowledgeable...plus the staff at the desk A+! It's a bit of a drive for me, but is so worth it! I would recommend very highly! Plus the wait is not that long; of course if there is an emergency we all have to be patient as it might be our loved animal in trouble one day! After I lost my beloved Shih Tzu in 2021, I felt such a loss in my life due to her loss, also the loss of not seeing the staff over there on a regular basis! The manager Frank, A+, said just come by and visit once in a while as they missed me also! I ended up adopting a rescue about a month later, a Morkie, who saved me back. I see a review (complaint) for an extra charge for an emergency visit. They are on a schedule. You could go to an emergency clinic and pay $150+ just to walk in? They are also a business. It costs them money to pay their employees, provide the medications, their services, building fees, etc. Having a pet and taking care of all the pet's needs is another bill in your life. Either you deal with it or don't have a pet.

    Shirley Veterinary Hospital - vet - Updated September 2026

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