Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

Brandon installed our TV mount back in 2019 and it was prompt and easy service. I never thought…read moreabout it again until last week when a very drunk party guest fell down three times at our house last week. Two of those times he clutched onto our flat screen TV for dear life before hitting our laminate floors. Despite holding the weight of a full grown man twice, the only visable trace on our TV is some finger prints. Good job, Brandon.

I had an unpleasant experience with this company. After paying a large sum upfront and failing to…read moreget the owner to show up to scheduled appointments, 3 weeks went by without any communication from the company despite several attempts on my part. After threatening legal action, I finally heard from the owner. I ended up settling with him - I received the equipment I purchased and decided to have someone else install it.

Helped Make The Best Of A Bothersome Situation…read more.. Pros: Friendly, knowledgeable and helpful owner-operator. Cons: None Stars: - Overall: 5 - Scheduling: 5 - Promptness: 5 - Clear Explanations: 5 - Thorough Job: 5 - Helpfulness: 5 - Friendliness: 5 - Cost: 4 - Value: 5 My wife and I bought a 65 inch OLED TV from LG at Best Buy in April 2018. By the spring of 2020, we had an image burnt into the bottom part of the screen which was about one foot high and extended the full distance from left to right. After living with it and trying several suggestions to remove that annoying vision, I called LG and went through the process to get the situation fixed. LG determined our screen had to be replaced, but since it was more than 2 years from the time of purchase, they'd cover the cost of the screen ($1,900), but not the work required to install it. Fair enough. Within a day, I was contacted by Robert, the owner of Certified Electronics which is the authorized repair place in the area for LG TVs. He estimated it would take 2 or 3 weeks for the part to arrive and made arrangements for him to visit our house. Later, after it was delivered to his shop, we finalized the schedule. Robert arrived on time and methodically replaced the old TV screen which was heavy and bulky with a new one which, at 65 inches, was also heavy and bulky. I helped a little here and there since the size and weight would be too much for just one person...no matter their strength and skill. After 40 minutes (about an hour from his entrance to exit), everything looked new. Based on this visit with Certified Electronics, I'd give them 5 stars. Robert: - Arrived on time properly masked - Did the job with a minimum of fuss and delay - Packaged the old TV screen so it could be returned to LG - Is a really nice, down-to-earth guy - Charged a reasonable price of $240 for his time and expertise Without hesitation, I'd recommend Certified Electronics to people in need of TV repair.

Friendly, knowledgeable and professional. Also reasonably-priced. He fixed my 65" Vizio which has…read moregone off of warranty. The repair was about a month ago and the TV works great (I hope it lasts!). Definitely would recommend.

My daughter had dropped my spare phone that I sometimes let her play games on and needed a…read morereplacement screen. I bought the replacement screen and frame expecting to do it myself like I have for other devices, however this one looked to be much harder. I came to David to see if he would take it on and he said yes once we had confirmed the part matched. Ran into a slight issue with one of the other parts and he was quick to call me and order a replacement. Friendly service, great communication and a nice quick turnaround.

I called during the later part of the day hoping for a quick consultation. David (the owner) was…read moreawesome and helpful! Saw me right away and saw I had done everything right-I had just downloaded the wrong file! I needed a jpeg and had downloaded a different file. We went back to the original file, downloaded that and it's working great! I will be back and I was so at ease with him! No rolling if the eyes! That you all!!

I've used these guys to help with many computer issues. Recent virus problems and thankful for the…read moreback up and there help they fix the problem and save us.

My wife and I have been very happy with the services of ComputersToYou. Caleb has proven over and…read moreover to be a really competent computer professional... his recommendations have been spot on and we are really happy to have him as our laptop computer guy!

Colin diagnosed a problem with my wife's PC and fixed it. Seeing how much faster a machine is with…read morea soldi state drive, I asked him to work on my PC. He did this and gave me great advice. His knowledge and experience are formidable. He will also haul away e-waste.

Colin is BRILLIANT, Approachable, AND SMART AS A WHIP! HE IS MY GO TO COMPUTER GUY FOR EVERYTHING!…read moreHe arrives right when he says he will, is kind in remedying the problem, and super prompt! I trust him too! He is AWESOME!

I can't say enough good things about the service I received…read morehere. From the moment I walked in, I was treated with patience and respect. Gaige, Michael and Sam took the time to explain my options, while converting my old computer data to my new one. I'm up and running like new! I'll definitely be back if I ever need computer service and would recommend them to anyone.

Having trouble with a motherboard from Gigabyte. Motherboard is back at Gigabyte for second go…read morearound as Gigabyte did not fix all issues the first time. Alltech has been helpful, knowledgeable, courteous, and reasonable with their efforts for checking my computer with this motherboard. Once motherboard is back, I will be bringing my computer back to Alltech.

Needed help replacing my screen on my laptop. I was looking for cost effective to delay the…read moreinevitable purchase of a new laptop. I sent out the SOS for help via Yelp While there were a few others that reached out, Ben's was the first and closest to me. They were willing to meet up and pick up my laptop. They offered a couple different solutions that could keep the costs down, and when it was determined a new screen was needed, sent me a link where I could purchase the parts and save on costs. The repair was fast (including the shipping for parts) and the price came in under my budget. I would def recommend using Ben's Computer for any repair! Simply the best!

Everything went surprisingly good thank goodness for the man who s the most smart man fixing…read morecomputers !phones!