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    Shoe Carnival

    2.0 (2 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 weeks ago

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    9 years ago

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    Big Dog Fleet Feet

    Big Dog Fleet Feet

    4.0(3 reviews)
    3.0 mi

    Super disappointed with our experience here on Sunday, May 4…read more We'd popped in right before close the day before and decided to come back when we both had our running shoes with us so we could get proper insoles . The man who helped us on Saturday, with the nose ring :) - was super helpful, discussed the best options and told me to come back with my shoes like we'd decided. When we came back the next day, we weren't acknowledged at all until we'd been in there for 10 minutes and only after my boyfriend decided to try on a few different types by choosing them himself. During those ten minutes, the two women working the cash register just stared at us rudely while we looked around. I'm opting to purchase the insoles suggested by the man on Saturday online as I have used them before and know they work for my Nikes. I had every intention of getting shoes (they had a newly released pair of my preferred brand) and insoles today but I will not be doing that now Customer service is important and clearly some of your employees need help in that department.

    Heard good reviews about this store from others. I've been to running stores so this isn't anything…read morenew to me. Soon as I walked in the door, I was greeted with a friendly smile. The customer service was superb. They were not trying to make a sale but really inform me. I knew the type of show that I wanted but they gave me a few options in terms of different brands and price ranges. Definitely coming back in the future. Definitely would recommend!

    Pursona

    Pursona

    3.5(10 reviews)
    4.2 mi
    $$$

    Yesterday was my second time visiting within a two-month timeframe and needless to say, I left…read moreagain without making a single purchase when I purchased my favorite pair of flats (Adrienne Vittadini) from there years ago. I should have known how this visit would unfold when I saw the "handwritten sign" notifying patrons of the store hours and mannequins in the window dressed with items the store doesn't sell. The last time I visited I was told they had been painting and weren't officially open. So my question today is, "Why is it so hard to keep an 8.5-9 shoe size?" The saleswoman had the nerve to tell me that the shoe I requested had been restocked but she only had "small" sizes available. I'll continue ordering my Free People shoes online. Forget about supporting local businesses. I was greeted and asked if I was looking for anything in particular (which I was) and she pointed me in the direction I was already in. She was NO help in her pink dress and sneakers (you'll remain anonymous). Here's my opinion, when women such as myself are shopping for "flats" and you're a contemporary woman, no one wants a kitten heel. My late grandmother would have loved them. RIP I have decided that yesterday was my last visit especially when I've been supporting this establishment since its inception. I'm honestly quite disappointed and wish someone would open a quality shoe store in Columbus, GA with outstanding customer service. Their website isn't even updated.

    Wonderful small business with a great selection of unique and trendy shoes and accessories. The…read moreowners and the ladies that work the shop are super friendly! They are happy to help you with any questions and will help you find the perfect shoe for your every day wear or special events you may be attending. I can't wait to buy all the things! You should check them out!

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    Shoe Carnival - shoes - Updated May 2026

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