This place does NOT know how to do a Jordan release. I was only 20th in line. People got to…read morepurchase multiple pairs? Why? On top of that the cutting in line was out of control. How about a number system maybe? The security passes out numbers an hour before doors open to regulate instead of locking himself inside like a cuck. Goofy Teenagers with pimples as workers just oblivious. Didn't even get a pair in a short line. Screw this shoe store man, straight up

I had the pleasure of going to this WSS to return some Christmas gifts and got there when they…read moreopened to avoid any crowds. The staff that were there Saturday morning were very helpful and the store was clean and had a nice selection of shoes.

Gotta give credit where it's due and these guys handled their Doernbecher drop today like champs…read more They made sure that all the people that were there the night before got in the order they were there and didn't let a bunch of people that tried to cut get in front. Wish more shoe places made sure to take care of the people that put in the effort to get there early instead of reward people who try to take advantage. Will make sure to cop even the non hype stuff I want here cause I'll for sure support businesses like this that do the right thing! First time I've been to a drop and they ran it like this so it' made a positive impression on me.

Ordered online and this location fulfilled my order they shipped my shoes in a bag! Of course shoe…read morebox came ripped! If you are charging shipping the least you can do is ship them properly! Properly meaning in a shipping box and not a bag! Common sense ain't too common nowadays!

Good ppl, very friendly and respectful with the offers when you selling shoes. I would definitely…read morebe back and highly recommended LAX premier kicks

Came to the store, asked for manager regarding a shoe size and they said they don't have a manager…read more Someone from the back came and said they couldnt do nothing about it. that just gives me enough to say that their customer service is horrible. The "manager" supposedly gave me an alternative to a shoe size but she said i would still have to pay. So, bad customer service, they had attitudes, lack of communication, poor management. DO NOT RECOMMEND!

I don't really order from here but wanted to give it a try, the bad thing about this company is…read morethere no customer service support. Just email you can't reach anyone. I recently order shoes here for a size 9 in men. I wasn't able to track or check my order when I received my packed it was a size 4 in men. I have sent all the pictures. Reached out through email. But a response of this is what you ordered. Wow thanks a lot !

Eddie n Albert where phenomenal helping me out with my World Cup 26 shirts. The store has a great…read morevariety. Plenty of parking. Helpful staff. Lots of sizes and great value. They currently have a sale that is until Memorial Day 5/25..

Good enough for me. Work boots for 50 bucks on sale. Sadly for women not plenty of options,…read morebasically just one, though they had my size which is pretty small. They aren't the cutest aren't the most comfortable...gonna see about the return policy because I could get better for the price. Pretty similar to DSW but its all working/athletic type shoes.

So I had to return the shoes I bought today. I was greeted by Brandon, such a kind and helpful…read moreyoung man. I was assisted at the register. Fortunately I was able to order the same shoe and the size I need. It will be shipped to my house. Thank you Brandon for making my return a quick and easy one. Your energy is unmatched and I hope your supervisor makes you aware of my appreciate.

During my recent visit a couple days, I had an unpleasant interaction with a new Assistant manager…read more, who I understand is a newly appointed Assistant Manager. Unfortunately, she came across as rude, dismissive, and unprofessional, and did not provide me with the information I needed about the shoes I was interested in purchasing. Her attitude felt condescending and impatient, which made me feel uncomfortable and disrespected as a customer. From my experience, it seemed that she may still have a lot to learn about customer service and leadership, as her behavior did not reflect the professionalism expected from a management position. I also couldn't help but feel that I was not being taken seriously, and possibly even racially profiled, based on how she interacted with me compared to other customers.

PARKER I drove by this business for about 2 months before I actually decided to stop in, and once…read moreI did go I found that the costumer service was as if I was at an upscale boutique. The shoe selection was good and I recommend you shop there. I have been a customer now for about 3 years now

Good experience here, came in with 2 pairs of shoes I needed to get rid of and was given a super…read morefair number for them. Walked away feeling good about it and the people there were cool and straight to the point. On top of that it took all of maybe 5 mins on the long side, realistically maybe 4 mins. Love that I was able to get in and out quick. Wish I knew about this place sooner as it's down the street from me. Will for sure come back here to buy/sell!

Called in for a specific shoe and they answered real fast, the guy (don't know his name other than…read morehe was tall) was cool and polite very helpful during the call. Told him I would come in 30 minutes and when I showed up he had the shoe waiting for me. Very polite cool nice guy. 5/5 love this place

Even though they had the exact shoes I was looking for, if you don't look like you're in there to…read morespend money (I was in workout gear), then they seriously don't even acknowledge you. I wandered around the store for at least 15 mins trying to get the attention of one of the associates, but every time I made eye contact, they quickly rushed to the back room. I finally went to the register and asked for shoes in my size. They asked if I wanted to try them on, but I was so ready to leave that I said "no, I'm sure they'll be fine", then paid and left. I don't normally shop for shoes in person, preferring to order online and hope for the best. This experience makes me realize I should stick to that.

This location takes gently used shoes as donations. In exchange, you are given points on your DSW…read moreaccount. I have a hard time finding anything to buy at DSW. Although they have specials and send emails with discount codes, many times the discounts don't apply to brands that I'm interested in. I'll still bring shoes to donate because I'm hoping they'll get to someone who can use them, as opposed to donating to Goodwill.

Had a great experience here today. A worker behind the register helped me get the $15 off my…read morepurchase that was over $49 from a pair of shoes I purchased the previous day. In the clearance section they had a 60% off sign for shoes that were yellow tagged. Note: They no longer provide crazy discount savings. It's a standard 30% across ticketed shoes. The 60% was an anomaly.

Man I went here two day's before they closed I see a lot of bad reviews but when I came there I saw…read morea lot of good deals and good service. I am sad to see people lose thier jobs farewell WSS Inglewood.

PRODUCTS NOT DELIVERED, KEPT MY MONEY, TERRIBLE CUSTOMER SERVICE. DO NOT TRUST, NOR SHOP WITH THIS…read moreCOMPANY. It has been a frustrating and highly negative experience. I ordered three pairs of shoes online. Only one arrived. I called them to inquire about the location of the other two and the rep, while on the phone, emailed me a photo to show they were delivered. I confirmed on the phone at that moment that the picture does not show my apartment, not even my building. They were delivered to the wrong place. The company said they "investigated" and the courier said they were delivered, so they will not send me the two I'm missing, nor will they refund me, and they continue to ignore the fact I have confirmed the delivery photo is NOT MY ADDRESS. The shoes may have been "delivered" but not to my front door, nor my actual building. Look at the photo and decide for yourself. Please note: I don't have a storage locker, there isn't one in my building, this couldn't possibly be me! Per the email in the photograph, I told Keven of WSS then and there, on the phone, that was not my residence, and he said they needed 14 business days to review (that's nearly three weeks), all to tell me they received delivery notice, despite the delivery photo clearly showing it was not delivered to MY ADDRESS! I have contacted them countless times since, and they decided to ignore until today, when they once again tried to tell me they were delivered and the case is closed. So I'm out of money and never received the products. This is the WORST CUSTOMER SERVICE AND BUSINESS PRACTICE!