I had a full zipper replacement on a pair of very nice boots and they great care of them. I was…read morevery worried handing them off but everyone I spoke with was extremely nice and caring. Will be taking future repairs here.

Great job! Shoes were done very well. I recommend them. I traveled all the way from Aurora to get…read moremy shoes care for by them.

I love this place ! Good selection of shoes to choose from, and they have most sizes here. They…read morehold raffles on the weekends with prizes, and lot of clearance and sales.

It said that my order will be delivered today n But it…read morehasn't been delivered And my grandson counted on his shoe for school

picked the item with the buy 1 get 1 50% off tag, brought to the check out with full price, took…read morethem back to show them where i get it from with the tag, then they told me that for the old item that made couple year back what a waste time

I'm not totally sure why they need so many employees because they all just kind of hang out…read moretogether behind the counter. They might be better off allocating those wages towards preventing stock-outs. I've been here three or so times now and they have not once had inventory of the various shoes I was looking for. Each time they just say "yeah it's way better to order online". I have to come here with zero expectations, which is pretty frustrating.

Service: pretty close to zero. Selection: impressive. value: not sure but I guess it was OK…read more Massive store with thousands of shoes. But don't expect any help from anybody in the store. There are two or three employees walking around but mostly restocking shelves. There are scattered benches where you can try on the shoes yourself. Maybe this is the future of retailing. Not a lot better than ordering the shoes yourself on Amazon although at least you can try them on.

Like to shop in the warehouse but very limited selection for tall women (size 11) and make sure you…read moreget a picture of where you got the shoes from and the price cause it will change somewhere between the display and the cash register. I don't buy online from them because they participate in bait and switch with their "BOGO" special. You get a crappy pair of shoes that they need to get rid of for 1/2 price along with a pair you actually want for up to $10 more than regular price., more if you can find them on sale somewhere else. If you want a particular pair of shoes, in your size, at a discount, this is the wrong store. If you don't know what you want but you want a lot of it cheap, take a couple hours and a friend and go to the warehouse.

Very limited selection. Staff is helpful. Store manager is…read morevery unfriendly and unhelpful.

Came to grab my son some light up shoes that he wanted. Pretty good selection of clearance shoes,…read morebut not all of the sizes we were looking for (my daughter has to grow into hers since they didn't have her size). The staff wasn't super involved, but they were friendly.

Super stoked that I came in and found some amazing CHOOKA cheetah print rain boots marked down from…read more$49.99 to $24.99!!! This brand is waterproof, very sturdy, comfortable and good quality! I was dying for a pair of these because for me they are the perfect boot to wear during the transition from fall to winter since they have such good grip but are not as hot and insulated as winter boots when the weather isn't exactly calling for that yet! Plus it's a great way to introduce pattern into your style while keeping everything else simple just for a pop of something eye catching! Super cute and just what I needed! I tried on some of the more fall forward trend of boots and found most of what I tried on not looking very feminine and living very tight on the foot. They made my arch cramp some of them.... so I haven't found the perfect fall or winter boot yet but these awesome rain boots will do just fine for the time being! I'll stop in later in the season to see what styles they bring in!

My family got followed as soon as we walked inside the door. I am guessing there was a new woman…read morebeing trained the day but she explain to us what the Bogo deal was . Then her trainer followed us. She is was a bigger lady wearing a peach hoodie so she was very hard to miss . The most upsetting thing about being followed around the store offering a bogo deal is that when I needed help the lady avoided me like the The plague. She specifically crossed to a different isle & Wouldnt look up which made me have to yell to get her attention. I have shopped at other off-Broadway shoes and I'm not treated like this by the people who work there. I don't like being racially profile. I understand that I'm a black woman and my mom is a black woman and my mom's friend is a black woman and we have two black daughters but that does not mean we're going to run inside your store and steal everything. It's almost pathetic the way that I've been treated at this place multiple times. At least this time I was greeted at the door. These employees are either taught to racially profile or they choose to . We were the only people being followed the whole time & the only black family in there . If I feel that I have to come in & be rude to your employees because they way they treat me , I will just not go . I can spend my money else where . Seeing how Empty this store is constantly, I wonder who else feels the same .

This is the ONLY shop I trust with all my shoes and special items like my Louis Vuitton bags…read more Nicholas is a true craftsman cobbler and has refined skills that you cannot find anywhere else. The shop also carries many fine brands and they have the hard to find Merrell Jungle Moc also trending on TikTok.

I took my vintage Coach purse to this store months ago for some strap repair, but never heard from…read morethem. I've tried calling, but all I get is a busy signal. So I've tried stopping by; but they are never open, even during their posted business hours! Now, there's a sign on the door that says another company is handling their repairs, so I called them. THEY DON'T HAVE MY PURSE! They said Comfort Shoes still has it and that they would call me the next day. That was 2 weeks ago, still NOTHING!

My first time at a Boot Barn looking to purchase my first pair of boots and I must say it was a…read moregreat experience. The employee who helped me was very knowledgeable and courteous. The price range I was looking for had a variety of choices. I couldn't leave without buying a pair and some other items.

Horrible experience went in to try some clothes and got a couple of pants and 2 pair of boots, tell…read moreme why my wife tells me they 4!!! Not 1 but 4 workers were waiting out side for me because they thought I was going to steel, never going to this store ever again!!.

Service is very good, store clean and orginized, and the selection and value keeps us coming backread more

The staff are amazing they help me out so much. Really friendly and they help me check for…read moredifferent selections of shoes.

Finally made it to Nordstrom Rack at Southlands and I was surprised at how well organized the store…read morewas during my visit (Monday after Christmas). I was hoping to find a ladies dress jacket/blazer and found that while the prices were reasonable, the styles were, to me, a bit outdated. The Marc by Marc Jacobs had shoulder pads that screamed Krystal Carrington (IYKYK) and the Louver Classic lacked that tailored fit. I didn't find anything that I really needed but did see some cute Kate Spade metallic handbags. Definitely would recommend this location for the handbags and duffle bags as well as their selection of accessories.

I love Nordstrom. It is where I buy the majority of my clothes and clothes for my husband…read more Having a Nordstrom rack location here is great since the next closest Nordstrom or Nordstrom Rack is not very close. The quality is also great, they sell brands that I trust. This location can sometimes feel cluttered when transitioning to the holiday season, but overall, it's pretty good. It's nice to get discounts on good quality stuff. I got cashmere for instance for an awesome price at this location! Charging stations for EV cars located in their parking lot. Plenty of parking in general.