This is hands down one of the nicest hardware stores I have ever been in. My friend had heard from…read morea bunch of Glastonbury friends that she should check this place out and I tagged along for the ride. Well. Little did I know what all I needed here! First off, they have one of the cleanest restrooms I've ever seen, so that right there deserves a 10 star review in my book. They have an amazing assortment of keys to buy and have made so I got several spare house keys made. Their home decor section is off the charts amazing and I wanted to buy one of everything. And their employees were very very helpful in helping me locate the electrical tape because there is so much stuff in this store that I legit needed assistance. I'll definitely be back again, if you're gift shopping, they have an adorable xmas gift selection as well!

Well, it was 4.75. But I was able to find the part at Katz and made it whole, five!…read more some diy plumbing thank you very much. Not only did I get help finding what I was looking for, but also a part likely to also need replacing in conjunction with the one I went in there looking for, saved me a trip, and now there is no drip!

I always end up at their "hub"! Whether I'm getting a storm window fixed, knives sharpened, am…read morebuying lightbulbs, or need a paint sample, the helpful employees always get me the service or information I need promptly.

What a great store coupled with service that is always outstanding. Shopping local is key to our…read morecommunity and this place certainly delivers quality products and service. "Darren", the delivery person, made it a point to call me to ensure proper delivery and was just as courteous as "Dan" was at the store when I called with a question. This is how business should be done!

This Home Depot on the Berlin Turnpike is well organized, clean, and easy to navigate. The staff is…read morehelpful, and it's usually easy to find what I need. Parking is convenient, and overall it's a reliable place for home projects. I would definitely recommend this location.

I want to give a big attaboy to Dave at the Berlin Home Depot! He is one of the reasons I shop here…read moreinstead of Lowe's. I came in on Saturday June 20th to figure out how to install an outdoor electrical box on my deck. He was very patient and helpful and took the time to get me all of the parts I needed. Thank you, Dave. You are a rockstar!

I have been a Lowe's customer over 25 years, I have never ever experienced such rude hostile…read morebehavior in regards to a 19.99 plant refund!!! Jimmy should not be in a manager position if he can't display professional courtesy behavior!! Kitana should not be at the customer service desk if she also can't display courtesy behavior!! I will never shop at this Lowe's again!!!

Part of my order never showed up. I have called 6 times and have been on hold a total of 2 hours. 2…read moretimes I was told someone would call back. No one ever did. This has completely derailed the job and cost everyone involved a lot of time and money. I will never shop at Lowe's again, only Home Depot. This store has 0 accountability, and atrocious customer service.

The guys were friendly and helpful. The prices were much better than the big box stores in area.read more

I don't usually write reviews, but after dealing with the service department I feel I should save…read moreother people the trouble and aggravating experience I went through, after charging me a pickup and return fee, my tractor sat there for over three weeks without being looked at and after me telling them what it needed, the told me that they couldn't get the part because it was a brand that they didn't deal with,and they asked me if I was able to get the part. I then asked to return the tractor untouched and without a refund. Their unprofessional treatment left me with no other choice but to go somewhere else.

We purchased an older home and had a lock for the front door that looked like it was from the…read more1800s. I called a friend who suggested that we dismantle the innards of it and take it down to Builders hardware to see if they could change out the locking mechanism. That they did and rather quickly, even filing down some areas of the new one to ensure a perfect fit. These guys are awesome!!!

If I could give these guys no stars, I would. I am a small business owner opening a new store. I…read moream GCing the project (I have reasonable experience in residential) but not commercial and I have a very skilled carpenter for installation. The store has 4 interior doors that we would like to be metal. I explained to the gentlemen what I was looking to do. I had the door width and height, swing and that we wanted them to be metal. He asked me if I was a contractor, which I responded no. Every question I asked, such as, is the door depth inclusive of framing and sheetrock for metal doors, I was met with some snide comment about how a contractor would know this answer. I asked what other information he would require so I could come back with the complete information he was requesting. At lighting speed he rattled off about a half dozen things. I asked if I was bothering him and he said he usually works with contractors who know this information. I said will you only sell to contractors, his answer was no, but they know all the information he is looking for. So rude, so condesending. Off to Tull Brothers.

We have worked with Connecticut Lighting Centers for our home since 1993 . They have done a great…read morejob of always recommending not only what would go well in our home , but providing us with the best value for the products we have purchased for our home . Their entire staff is welcoming and professional. Thank you

We have been customers of CLC for several years and they have always had a wide selection of…read morelighting options for our home We.have had custom light fixtures made for our bathroom and most recently purchased a new ceiling fan and front entry way light. The staff is there to assist and is very knowledgeable but not pushy. Brian helped us withcou purchases and we could not be happier. We will be back soon as we have more lighting needs we need to have "fixed"

Come here from time to time…read more This store is HUGE. Prices are more than Nh... but so is everything so I don't really complain. Nothing *crazy* to state.... It's Home Depot not a nightclub but the plants always seem healthy. Last time I was here there was a confrontation between the police and an Asian gentlemen. I watched for awhile and nothing spectacular came of it. Kinda would say that's the *vibe* for this store. One other time this lady who worked here was rude... I was here right at opening and went to walk in and boy she shut those doors quick. Idk why they were unlocked but I didn't unlock them and thus was a little taken again. Figured that was just a once off. For all of these reasons, 4/5 ... maybe 85/100 if this was a test. We could call it a "B"

"Bury me out on the prairie Where the buffalo used to roam…read moreWhere the Canada geese once filled the sky And then I won't be far from Home" (Neil Young) Maybe the nicest Home Depot I've ever seen. They excelled in customer service and inventory. I needed a small section of shelving to replace the warped and bowed pressboard shelf that came with our house. I measured up what we needed, found a suitable replacement (Medium Density Fiberboard) and asked one of their sales associates to cut it to size for me, No problem -zip, zip, zip and it was done. As part of our remodeling initiative we needed a new medicine cabinet, shower light, and some high powered light bulbs for the living room lamps. We were very impressed by the quantity and selection they had on the shelves and we ended up getting everything we wanted. Home Depots are not all alike, We've previously visited their locations in West Hartford, Bloomfield, Torrington, and Southington. And I will look you right in the eye and tell you the Glastonbury store was the very best Home Depot we've ever seen.