From my initial contact with the office to the estimate and completion of the project I was very…read morepleased. The office responded immediately and I had the estimate the following day. The work was completed the next day. Jose and Tyler, the installers did a great job. They worked quickly and neatly. All in I'm very happy with their prices as well as their quality of work. Highly recommended.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.

Super disappointed in this company. We scheduled a service call late yesterday and were given a…read morenumber of available times for them to arrive today. We chose 3-6 pm. Just after 5 today they called to reschedule to a week later!! When we purchased our unit through them we were promised 24/7 service. Well, they "don't offer that any more." What a huge disappointment. would go elsewhere for service but we're under warranty, so we're stuck

Zero accountability for defective installation and multiple cancellations…read more I am writing this to warn others about AJ Perri's severe lack of customer service and reliability. We installed a brand new HVAC unit through them in March of this year. The AC has completely failed during peak summer weather reaching 100 degrees. For more than a week, I have attempted to resolve this under warranty, but scheduling a technician has been impossible. They have repeatedly confirmed appointments only to cancel them at the last minute. This level of service for a newly installed system is unacceptable and unprofessional.

We called Steve on a Sunday afternoon to see if he would be able to install our gas wall oven (he…read moreactually answered the phone!) He said yes, called us first thing Monday morning, came right over, installed it and checked for any gas leaks (there were none) He was great!..professional, personable and charged us a very fair price!! Definitely recommend him!!

Steve was responsive and came quickly to help try to find the problem with the hot water in our…read morekitchen faucet. He couldn't fix it because some debris got caught up in the cartridge and I had to deal with Delta to get it replaced, but I did have him replace all of the shut off valves under the sink as they were original to the house and I was already paying almost $120 for a service call. I was not here to meet with him, but my boyfriend said Steve's demeanor was pretty gruff (grumpy and not the nicest guy) and he didn't clean up after himself, leaving pieces of solder and debris under the sink. 3 stars for his responsiveness and the work he did do seems to be fine.

Atlantic Air Systems is a high quality and professional organization that always provides excellent…read moreservice. Jake from Atlantic Air did a great job today communicating the issues with my a/c unit, providing detailed updates about how to repair the unit and he was an excellent teacher. Jake is awesome and I would be happy to have him work on our system in the future!

I've been debating writing this for several days, as I am a firm supporter of small businesses, but…read moreit keeps bothering me and I want others to pay attention and not pay for unnecessary repairs: I contacted Atlantic Air to do a heating system inspection for a rental unit, as required by Toms River Township. I have a 1000 sqft rental in Toms River. My first experience with them was excellent . I was unaware that the gas had been disconnected after the last tenant moved out and just prior to the inspection. I was there 3 days prior and it was still turned on. When Atlantic was there initially, they discovered there was no gas, and they promptly rescheduled with me for after I had the gas turned back on with no problems or additional charges. It was great. On the day of the inspection, they were prompt and professional. My tenant had begun moving in and was there when they arrived and they were pleasurable to her. I had been in the space for the prior 2 weeks cleaning and doing some minor maintenance, and the thermostat and heat worked great as I was there on some colder nights and kept the place nice and toasty while I worked. Within an hour or less of them arriving, they called and told me "the thermostat is funky - its kicking the unit on and off and they can't get a good read on the system. He's going to replace it ($195)." Again, I was just there, it was cold out, and I used the heat constantly and it worked great. But, it was a work day, I work 60 min north of Toms River and live 30 min north of Toms River, so I said fine - just change it. I'm not going to argue and I won't have a chance to come down and check it out. I thought it was odd that it had literally worked perfectly 4-5 days prior, but I wrote it off and moved on. Fast forward another 20-30 minutes, and I receive a call from the office. "Your heat exchanger is cracked. This can be very dangerous. We can't issue you the heat cert until we do further inspections." At this point, its important to note that the furnace (Gas fired hot air) was installed 7 years ago. Its only a 7 year old furnace. I asked some questions. The woman on the phone was very polite and professional, and said she would get back to me. After hanging up, I did my research. I found out that the only way to determine if a heat exchanger is cracked is to either remove and physically inspect the entire burner assembly, or remove the entire blower unit and use a camera scope, or use a Carbon Monoxide monitor in the vents to look for leaking CO. I spoke to the office contact again on the phone, and asked bluntly "please let me know which method the tech used to identify the cracked exchanger out of the 3 methods, and please provide me the video and photo evidence of the cracks." Again, she was polite and professional, and told me that this was their newest technician (only hired 1-2 months ago), and he wasn't used to their protocols, she was going to review the findings with Frank, the owner, and get back to me again. Hang up. 30 minutes later the TECH calls me to collect the $195 plus tax over the phone for the thermostat that he put in. I pay him, since I agreed to the work, and ask him about the cracked exchanger. He informs me, (direct quote) - "welll....its about 8 years old, so its nearing the end of its useful life. Its not there yet, but its getting up there." I literally laughed at him and told him that the average gas fired furnace lasts 15-20 years. I guess he thought I didn't know anything about furnaces and didn't do any research. He further said "well, we have our A/C trucks on the road right now since its AC season, I'll need to come back with the heat truck with the appropriate tools and do a proper test of the heat exchanger to determine how much CO is leaking." Hang up the phone again. Finally, the office lady calls a final time - "Frank reviewed all the data, and it turns out there are no cracks in your exchanger. Just note that its burning a little hot. Also, the tech said the filters are really dirty and you need to change the filter." I changed the filter literally 5 days before the inspection during my last visit to the property prior to scheduling with Atlantic Air since I knew they would be doing a full inspection of the heating system and vents. It was a brand new filter, with two spare filters sitting on the floor of the HVAC closet right next to the furnace. This was another lie from the tech. I hate writing these kind of reviews, because I did my research and chose Atlantic Air because the reviews were all 5 star for honesty and value. If I were an elderly person, however, I could have very easily agreed to a new thermostat, a furnace rebuild (heat exchanger) or replacement for $4500 or more, and filter changes. It just seems like this "new tech" was out to gouge. My final recommendation: question everything and make them prove there's an issue before agreeing to anything!!

from the happy voices on the phone, to the Technicians w/flashlights on their heads, they performed…read morelike a professional family bussiness ought to! I'm a customer for liFr!! highly recommended

callled office emergency only up to 430 pm spoke office in…read moremorning was told not to worry it's because it's hot out and low and behold air still not working why the service contract if they don't see ice I hve COPD!!!!!

Appointment was quickly set. Showed up on time. I needed our…read morekitchen sink taken care of since it was backing up with dirty water. My husband and i snaked it and used drain supplies several times but nothing worked. Michael was pleasant. He used a powerful snake took parts apart and cleaned everything up. Works great now. I highly recommend him. Price was fair for all the time he spent.

Michael service was above 5 stars. He went above and beyond to fix our issue. He arrived within the…read morehr in the late afternoon. He arrived with a smile and with a sense of urgency. Reasonable price and super responsive. My family had a restoration business for 10yrs we dealt with so many plumbers and contractors and Michael professionalism and courtesy was tops from my extensive experience. I hope I never have to call him again but if I need him he is my go to plumber for a long time. Highly recommend him! Thanks Mike for allowing me to not smell bad all weekend. I can shower, shave and brush my teeth; thanks to you!

Our technician Randy arrived early in the service appointment window and did a thorough winter…read moremaintenance check-up. The unit needed a new capacitor and he had the required part with him. He explained that older units like mine receive extra attention, which gives me confidence in my equipment and J. H. Roberts quality of service. Of course, he answered all my questions in a way I understood. Thanks for another quality service call.

Every time we get our scheduled maintenance the staff member goes above and beyond. Additionally,…read morethey answer all the questions we have with regards to each of our units. Today we had a separate issue and Nicholas took the time to evaluate and address the issue as best as he possibly could. Management should be proud of the staff that they hire and train. So very professional

Had a brand new AC unit installed. Nothing but issues. System had so many issues and they want no…read morepart of sending someone to take a look! I know you can have everything perfect! But spending 10k and having mult issues on a 2 yea unit! Issues started like 6 months into having. I mean its not like i had them install a sprinkler!! As i am sure would F that up!! If they bothered to come take a look at there work!!!! RUN IF You can or take classes how fix this stuff cause Will NEVER come

HVAC professional. Always sourcing reliable local refrigerant.Professional service and…read moreknowledgeable technicians. Good experience overall.

Upon arrival, Charlie and Matt professionally and politely introduced themselves and gave me a…read morebackground of their experience.Prior to assessing the situation, Charlie took time to explain the companies policy and warranties. I had a problem with my bathroom pipes. I was given options. My Guy Plumbing had my care as their first concern. What an honest company. Charlie and Matt worked together to fix the problem the way I choose. No pressure, no sales pitches! They both were great technicians. Also, Erica from the office answered my calls promptly. She was very efficient. She called when Charlie and Matt left as a follow up to see if i had any questions. It doesn't get better than this! The price was reasonable. I highly recommend Mr.Guy Plumbing. They will be certainly be my first call if the need arises, Thank You,Mr.Good Guy.

I am very impressed with the service provided by MyGuy Plumbing. As a woman homeowner I felt…read moreoverwhelmed when I realized flooding in the basement, leaks in my sewer line and water issues throughout my 80+year old home. Brian gave me a thorough assessment of the issues and different options available for repair and service. I am happy I went with MyGuy after vetting several companies, they were very professional throughout the job. Brian and Carlos addressed and fixed all of the issues indicated in the contract. They worked in an efficient and timely manner and cleaned up wonderfully. I appreciated the real person customer service, scheduling, followup text and notifications from the office. It's refreshing to know that good businesses still exist today, I highly recommend MyGuy Plumbing for your plumbing needs!