Absolutely worst place I've ever had the misfortune to deal with. After driving for an hour arrived…read moreat their location. No one waiting for us and no canoe. Even though I had early confirmation for the time and date plus periodic text and email reminders including that morning. Called and got some woman who had no idea of our rental though when she checked was on her schedule. Claimed she was 1/2 hour away but the earliest she could get there was 2 hours!!! Clearly didn't want to be bothered. No offer at all to make up for a major shrew up on their part and the inconvenience to us. Horrible, horrible place. Ther are much, much better canoe rental places in west Michigan with much, much better attitudes towards customers. That's where I'll be going. So sound you.

WaterTrail Ventures is great fun! The river trails are always beautiful. Their customer service is…read morewonderful, Julie always strives for customer satisfaction and is spot on! Very helpful and knowledgeable, and experienced in all aspects of her service. Very pleased with our service and adventure. Would definitely use them again! Possibly a fall color tour!

The office is actually located in the back which is indicated at a sign in the front. We had to…read morewait a few minutes while the person at the desk was helping a couple people on the phone and someone who made reservations as we were walk-ins. There was someone who helped us out with ensuring that we were aware of the instructions on how to operate the Wave-runner and the rules. We grabbed a life jacket and a plastic box to put our phones into the compartment in the waverunner. It was great time that we went at about 10:30am as it was not busy at all on a Sunday morning. It was a blast and we were disappointed that we only booked an hour, and definitely agreed that we will have to do a couple of hours so that we could get out to Lake Michigan the next time.

The staff & owners were so helpful & engaging! The dock staff educated us on safety & how to use…read morethe jet skis to maximize our fun! Don't forget to bring some cash for tipping. What a total blast! Highly recommend!

Our experience was great! We were provided with detailed instructions for meeting Suzy at the dock…read more& she was extremely kind & helpful during the whole process. 5 stars highly recommend

Guys Listen to the '1 Star reviews' because we are so upset we didn't.. We reserved a jet ski for…read more9:30am. They texted us 5 minutes before our arrival that they wanted to meet us at 10pm instead.... We drove 1 hour so we just had to wait around... after an 1 1/2 hour of sitting in a parking lot waiting for 'Susie' we finally get to someone and they basically said yeah you won't be able to go today. Extremely unprofessional. Next to no communication whatsoever. Sad we wasted our vacation day to Michigan on this 'business'

We've been members for a few years...We love it and so do our kids and guests...They have a new…read morechef that is great, as well the staff...everyone is so friendly and welcoming...The new menu is excellent with everything from burgers to great steaks and interesting specials...In season, the outdoor patio is exceptional...Best view around of the marina and river...Fuel is best value on the river too...The Lightning Bar is fun and a great place to chill on the water...

Visited in August 2023. Staff worked hard to create a welcoming atmosphere for an out of town…read moreyacht club member. While the dinner was not the best meal I've had, it was certainly enjoyable and other patrons were obviously enjoying the pleasant atmosphere.

EDIT.......I raising rating to 4 stars. The rental boot WAS open Monday 7/21 and the employee…read moreworking was great (sorry I didn't get his name). Not going for 5 stars due to the response of the business reply. States that they do not open when yellow flags are flying at the beach. 7/19 we were at North Beach from 830 a.m to 3 p.m. Sunday we were there from 9 a.m. till 3:45 p.m and the flag nearest to where we were was green the entire time (near the line of the private beach). If NOAA and city communicated incorrectly, business should have a conversation with them. After we were able to rent paddle boards we did enjoy using them for the full time we rented them.

The best selection of Ray Bans, Maui Jim's, Oakleys, and Costas. A wide variety of name brand…read moreclothing, shoes, surf boards and paddle boards. The best paddle board and kayak rental location!

Super friendly service in a not so crowded area! Rent your paddle boards and kayaks in a calm cove…read moreand enjoy the scenery unbothered.

Easy access Friendly staff…read moreLots of nature on the water to enjoy Will be back whenever we are in the area

We rented two bikes from Outpost Sports in August. The bikes came with helmets and a lock. The…read morestaff was helpful, they had good rates, and even gave us an extra few minutes on our 2 hour rental. The bikes were in good condition and rode well. Make sure you check out the ice cream at the shop next door too!

Rented multiple things for a company retreat , they were great!!! Would use them again, they came…read moreand set up and picked up everything!

Wonderful staff. Wonderful service. Food was great and facilities are clean. Management and staff…read moreare top notch!

Takes awhile but great drinks and Pizza. Views are wonderful, sit at upper deck. Great Marina…read morewith lots of wonderful people. Having best Summer.