Ron, of Cook's TV installed our TV system and house wide sound system 20+ years ago and provided…read moreexcellent follow up service. However we were forced toward Direct TV. Recently we had reception problems and the online Direct TV service representative was unable to solve the problem and we were told that a service rep. could not come for 1 1/2 weeks + we needed a new control box ($100) and we needed a 2 year service contract (approximately $9.99/mo.) Faced with being without TV for 1 1/2 weeks I called COOK'S TV and Jen answered, consulted with service man, James, and immediately sugested resetting the Direct TV control box. Within 2 minutes the Cook's TV team solved our problem and negated the anticipated extra Direct TV expenses. Cook's TV proved to us again how competent and customer oriented they are!! THANK YOU COOK'S TV. Wayne F

I had a wonderful experience with Jennifer who walked me through numerous steps on a TV brand…read morelittle known to her (or to me). She even did some research and called me back rather than simply sending a technician. A very special and personal experience. Thanks -- Elinor F.

The guys who came were professional and knowledgeable. They were able to do a lot of problem…read moresolving and get the job done. The negative was the cost. They quoted $145 an hour and couldn't really give me a total price. The job was about twice as much as I expected. If you can get a complete quote it might be less of a shock.

I was in need of a fix for my home theater system. The previous installer had a reasonably complex…read moreconfigurations with volume controls on the walls, mulitple zones, etc....way more complicated then what my limited knowledge could fix when it stopped working properly. They fixed everything including the video security system at the house. Very knowledgeable.

I want to express how impressed I am with the technical and engineering skills of George Clifford…read more His strong commitment to helping his customers achieve their technology goals has been life-changing for a family in my neighborhood. There is no broadband Internet service in our subdivision and like many of us this family had terrible Internet service from a primary cell company; they couldn't complete online homework assignments or make clear telephone calls. George suggested they try a new internet technology and service provider, once they made the change George recommended they were able to do online homework, make clear phone calls, now they are streaming movies!! Well done, George and Sight & Sound!

Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

These guys are professional, efficient, knowledgeable, responsive, and go all-out to help their…read morecustomers. They did a great job installing my security cameras and floodlights, and getting the operation up and running. l recommend them without hesitation.

From the owner: At Maximum Technologies LLC., we are a family-owned and operated company with a strong commitment…read moreto our community. Our primary goal is to ensure that our community members are safe and well-informed in their online activities. Led by Max Hulme, the owner of Maximum Technologies LLC., who was born and raised on the picturesque eastern shore, our company aims to create a tight-knit community that emphasizes the importance of practicing safe online habits. In addition to our dedication to online safety, we also specialize in providing high-end entertainment installations, Networking and Smart Home Technologies. With a focus on both security and entertainment, we strive to bring the best of both worlds to our valued customers. Trust Maximum Technologies LLC. to safeguard your online experiences and enhance your entertainment choices.

Everything went well. They stand behind their work. Also provided a loaner car to go from Easton to…read moreLewes DE!

5 Stars! I brought my (new to me) 2012 Mustang to Sound FX…read moreto upgrade the cloth seats to heated leather and add a new stereo with a backup camera--and I couldn't be more impressed! They provided a loaner car while the work was being done and had my car ready ahead of schedule. The facility was spotless, the service was top-notch, and the entire experience was seamless from start to finish. They offer a wide range of services, and it's clear they take pride in their work. Highly recommend Sound FX for anyone looking for quality, professionalism, and great customer care!

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

Knew what I wanted, so easy sale and no unnecessary up-sale pressure. The the salespeople at the…read moreEllicott City store were very knowledgeable and friendly. TV in stock. Easy to schedule free delivery and to take away old 200 lb TV ($100 fee to dispose of old TV, worth it in our opinion). Delivery people were quick and competent. Delivered TV when they said they would. Unboxed, installed stand, and set it in place. Turned on to check that it worked. Took away box and packing. Completed installation to theater surround system and other components myself. Only hiccup in the installation was due to the width of the stand. We had planned on swapping our two original TVs and placing the new TV on our 41¾" table. The big screen store stand online measurements make no sense and Samsung lists it as 40" wide. It is actually 42¼" wide. We decided we were fine with putting the new TV where the TV we were disposing of was. Delivery people took this change in plans in stride.

We've been using Ustream and George for several years now for ALL our needs - he's efficient,…read moreaffordable and does a great job!!! We've referred many of our friends to Ustream as well!

From the owner: Ustream LLC is the best in the business when it comes to high speed internet connections for rural…read morehomes, RVs and boats as well as home theater systems, home automation, smart home integration and streaming platforms!

This is my third TV purchase, and I would not consider going anywhere else--best selection of…read moreSamsung TVs and best prices around. The customer service has been excellent. For my first TV, I needed some service, and they came out here and resolved the issue immediately.

Paid $2,800 on top of line flagship Samsung TV. it has issues only 9 months old. You have to fight…read moreto get Samsung to honor the warranty. Now after calling the BBB I have a second repairman comming out. Unfortunately I can't trust the TV to work or how long it will work so I exiled it to basement. Don't waste big money. Costco has better deals