This company was very accommodating to our requests and changes and responded to each inquiry we…read moremade. They were on time and professional and we will use this company again next year for our annual trip.

The best!!!!! I have used them for my school for TWENTY years~ Love Eddie, Stephanie, the drivers,…read moreand crew. Family business who takes pride in what they do... Have used them for local trips all way through locations up to 15 hours away and is always stellar in every possible way!!!!!

OMG, I have 0 complaints about Partners Limos service. They were great! Very professional,…read moredetailed, and patient. The gentleman that assist me with my daughter's prom car service made sure before I got off the phone broke down the price for the service and confirmed the date. I received email notifications. The amiable driver arrived early and was patiently waiting with no extra fee. The best part is that they gave my daughter and her boyfriend an upgrade from a sedan to a Suburban at no additional cost. I've read some bad reviews on yelp, but with this personal experience they get two thumbs up!!

Not worth one star. Called and requested a NICE limo so my…read moreson and his siblings could experience their first limo ride. I never stated my price range but only stated that I needed a really nice limo. David said he had one and it cost me 600 for 5 hrs of a 1984 Lincoln stretch. Something out of an old Eddie Murphy cop film. I was so upset but had to continue with plans as my child was excited to be going put...HE HAD NOTHING TO SAY ABOUT THAT CAR. I would have done better getting g a Yellow cab!!!!!! No compassion for the fake limo and the fact that home boy came in his weekend attire. Embarrassed and ashamed. I ask you all to make these fake business close down. These people robbed me and Karma is going to return the favor!!!!

Over charges fuel and tolls and credit card gratuity is NOT given to drivers Hidden extra charge…read moreand profit for ownership

Extremely bad service. DO NOT EVER go through this service. They cheat you of your money. They…read moreovercharged my credit card by 750 dollars and the owner agrees he has overcharged but refuses to pay the over charge amount. Last one week he has been lying that he has refunded the money but my credit card company does not see any refund from them but they definitely see the overcharge of 750 dollars. Do Not use this service.

Accessibility to get to the Philadelphia location was great. The driver was VERY rude and yells at…read morethe customers and workers. NO RESPECT! The overall convenience to get to New York after having a cancelled flight was very helpful.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

10/10 everything was perfect well planned out as i expected it to be. Dee makes sure to give you…read moreexactly everything you asked for and then some. Currently working on planning the next trip.

It was an Amazing Experience The Hotel was centrally…read morelocated close to all the attractions My daughter enjoyed the little perks which came with the Big Bus tours....Thanks again Deardre. We came back with a lot of good memories again. Last time it was Hawaii this time it is London and many more in the future...thank you

Excellent experience with American Charterlines. We booked the trip with Jesse Monti, who went…read moreabove and beyond to make sure we got the best deal possible and that all trip details were correct. Bus was very punctual and very modern and comfortable. Company called me at departure time to confirm that the bus arrived. Nice bus driver. Sam F

I needed to get 45 teens to a Catholic retreat and John and his team found my group transportation…read morein less than 24 hours! They were absolutely amazing. As you can see by my profile, I never write reviews but this team of people truly went above and beyond! Dont hesitate to book with them.

Been here for 2 hours and 30 minutes. Food still not here. Not organized enough. I would NOT…read morecelebrate my birthday here!

Here celebrating my birthday and the vibe is on point !!!…read more S/o to the Dj, and staff!! Food & Drinks are G R E A T !!

I have used this company now two times - the first experience was a positive one. Rented a party…read morebus for a trip down to Atlantic City with some friends and the driver was on time and everything went smoothly. The second time, I had a sprinter van booked for 12 people to take to PNC Bank Arts Center in NJ for a concert. I booked it for a 4:15 pickup 6 months in advance. I get a call at 3 oclock saying the driver is going to be late, but not told how late. They finally let me know that it will be around 4:45, which is 30 minutes after we were supposed to leave in a time sensitive situation. I calmly asked to speak with the owner to see if there is anything he can do to help with the situation. Boy, that was a mistake. Oscar was unapologetic, combative and rude. He didn't apologize once and kept saying "traffic happens, what can I do" "it's out of my control". You run a car company - traffic should be something that comes into consideration on a daily basis. If someone is in a situation like this, maybe have a backup plan or have another driver on staff to come get us much closer to the time. He also refused to give me a discount on the almost $1000 ride. Not even $50. That is not how you treat a customer at the end of the day. ON TOP OF THIS - As 4:45 comes around, then 4:50 - I called the office probably 10 times to ask where the driver was and no one answered! The van finally showed up at 5 PM, 45 minutes after we were supposed to leave. The only reason this is 2 stars is bc the driver himself was great. KJ did everything he could to get us down there and make up the time that we were late. Very pleasant and also on the way home, showed up 20 minutes earlier than our departure time to be extra sure we were on time. Overall, I won't be booking with this company again. Being 45 minutes late and being pretty much unapologetic is bananas behavior from any company, let alone a company that is in charge of transportation.

Absolutely horrible customer service. The driver got lost getting us to our location hens putting…read moreus over our contracted time. When it came to overtime the driver called the manager to find out if he should drive us or make us step out of the limo and leave us five montes from our venue. The manager wanted money on the spot (no problem, we were willing to pay) but it was most embarrassing to have money pulled out in front of the bridal party. They charges us overtime for the 20 minutes on the phone to figure out what to do, making us late for the wedding. We could've been taken to the venue and had this sorted out in private without the bridal party as witness and on time. But the company wants to make a fool of themselves. They are not about the experience. And the treads on the tires are beyond worn, they do not maintain their fleet. Avoid.

Excellent service. The staff is extremely responsive and was able to help us right away. Cars…read moreare clean and the drivers are great. Highly recommend Jack and Sheila

I've been using Monmouth iRide for several years. They are very professional and reliable,…read moreproviding beautiful, upscale cars.