I'm not sure why this place gets bad reviews. I've been taking my ( Audi) here for years. These guys do great work and I don't think I paid a lot. So it's awful to see people give them bad reviews for such hard work. I think people want miracles and they want them cheap. It also bothers me when I go there and you don't see people tipping. What's the matter with people? I go there every couple of weeks and I'll keep going happily never had a one problem. My car looks amazing afterwards. read more

The manager is kind of a dick. The old owner is super cool and would clean any car and has great customer service. But this manager guy has said no multiple times and is very rude about it. He said he rather keep easier cleaning cars going through the line. Even though we are happy to pay for the detail service. Can no longer recommend this place. Better to with much cheaper better service in oakland. read more

While this service was highly recommended by a friend, my experience fell far short of expectations, especially for the price. I purchased the Ultimate Car Wash for $42.00 with the specific need for a thorough, hands free wash, for me, due to an injury. Unfortunately, the service was not completed properly, leaving me with significant work to do at home. Key issues I noted upon delivery: · The rear window was still visibly dirty. · The entire driver's side of the vehicle had not been properly washed. · The trunk was not vacuumed as included in the service. For a premium "Ultimate" package, this lack of basic attention to detail is unacceptable. The value proposition was entirely lost; I essentially paid a premium only to have to finish the job myself. Given the cost, I cannot recommend this service in its current state. For the quality received, a basic $15.00 wash would have been a more reasonable expectation. I hope management can address these consistency issues so that future customers receive the complete service they pay for. read more

Chalk up another one star review for this place. Wouldn't have bothered but they took like $3 from my ashtray. They left one though, so I figured I'd repay the favor in kind. Bad on me for leaving it I guess but worse on them for taking it. I hope it was worth it, but when your rep is already this bad, I guess who cares? Also the car wasn't that clean after "washing". Take the money and buy a two mitt setup and watch a YouTube video on how to do yourself or just find literally any other car wash. read more

I just paid $32 for a cash wash that took 4 minutes. My car isn't remotely clean. Looks the same as when I brought it in. I usually go to a car wash in Oakland right across the bridge but wanted to give shoreline car wash one more chance, as I didn't have a good experience with them last time I went either. I definitely won't come back. Waste of $32.00 read more

Shoreline Car Wash - Car Wash Near Me - Alameda, California

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It's been difficult to find a car wash that does some interior cleaning too. Finally found one by South Shore Center! $39.99 for the Ultimate wash, plus $3 each for vacuuming the floor mats. They did a fine job for the price. This is not your high end detailing, it's affordable and fast. First vacuuming, then through the touch-less car wash. Then a couple guys start spraying and cleaning the inside and wheels. I requested vanilla fragrance, it was very nice. I would definitely recommend for a quick cleaning. read more

Shoreline Car Wash - Total $60.99 - the ultimate wash was $39.99 and $21 for the mat steaming. ($3 each) - Car Wash Near Me - Alameda, California

When I arrived on this sunny Saturday there were no cars ahead of me. This used to be my go to spot - Im talking for years. The last few times I haven't been happy. The console pictured didn't get cleaned during the $34 works inside cleaning. They were well staffed and not in a rush. There is no excuse. It used to be well worth the money, but the current quality of cleaning might explain no cars on a sunny day. Such a bummer. read more

Shoreline Car Wash - Business is booming on this beautiful Saturday - Car Wash Near Me - Alameda, California

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A glorified self service automatic car wash. I got the 'works wash'. Should be renamed to the 'worst wash' The insides were left largely untouched. They didn't wash down the weather tech mats and barely even vacuumed them. Wheels left dirty. Poop stains remain. Windshield stains remain. Half-assed job overall. Never going back and I suggest you save your cash for a mobile car wash or someplace else. read more

Honestly this place is all about getting your car in and out and they don't care about quality. It's definitely quantity over quality when it comes to this car wash. It honestly shouldn't even be considered a hand car wash for the simple fact that they smear your windows up worse than when you came, don't dry your car off well so when you drive off weather droplets fly everywhere and they barely use smell good in your car when you ask for it. For true value it's not worth it and I will not be wasting my money here in the future. It's not even worth it for the convenience. Hard pass on this place and go somewhere that you can get what you pay for. read more

Shoreline Car Wash - Car wash entrance - Car Wash Near Me - Alameda, California

I was pretty wary about bringing my car here after seeing the mediocre reviews. But my other place I loved closed. They are not a hand wash and I did cringe seeing brooms being used to prescrub my SUV before going through the wash. But I am pleased with the results. Inside vacuumed and wiped down. Windows clean. Don't see any scratches so far and hope I don't. And nothing looks missing. I got the mid range service and for $34.00 I'm happy. Hopefully the quality continues. read more

Two times payed premium and left with a dirty car. 3rd time got exterior wash only as interior still clean from last wash. Ended with a dirty car with poop and dirt on car. Service man called over his manager and I was told that I only paid for exterior wash and if I wanted a clean car I should have paid more. He didnt want to hear that I always for 5 years paid premium. He said I do not care. STAY AWAY AND SPEND $ ELSEWHERE read more

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If I could leave 0 stars, I would. My car was still dusty and dirty after the wash. The storefront looked like it has been deserted. It's stale and cold. read more

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If I could give this place zero stars, I would. I paid for the Ultimate Wash ($39.99) plus $15 for a hand wash, and the results were extremely disappointing. The interior did not meet even basic expectations--it was still dusty throughout. I wasn't expecting full detailing quality, but at the very least, it should have looked clean. What made the experience worse was discovering black marks all over my right passenger rim after I got home. Whatever product was sprayed on the tires leaked onto the rim and dried up. It was not easy to remove--I spent about 30 minutes scrubbing just to get it off. I contacted them about the issue. The manager asked me to bring the car back so they could check it, but by then I had already removed residue. He claimed they didn't clean rims and only apply grease to the tires, and that it should "easily wipe off," which clearly was not the case. Between the poor quality of the wash and the lack of accountability in customer service, this was a very frustrating experience. I will not be bringing any of my cars back and would not recommend this business to others. First time customer and it's also the last - never again. read more

Got the "works wash" with 4 steamed mats. The service is really good the guys are always kind and friendly but definitely miss a few spots when cleaning the interior. It's expected as this isn't a in depth interior detail but like I think for paying 40$ it's a little crazy for the doors and the dash to not have been wiped at all. read more

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My go to car wash in alameda.. they do a good job.. I usually go in the mornings or while I'm at the gym.. the staff very nice friendly if I have any issues they fix it .. read more

$40 later your car will still be dirty. They don't clean the inside and barley vacuum it out. You're better off just going through a drive through and cleaning the inside yourself as you'll have to do that anyways but you'll save 25-30$. Place in half assed at best. read more

Shoreline Car Wash - Don't wipe the seat or dash down at all lol what a waste of money - Car Wash Near Me - Alameda, California

Zero stars! Avoid Avoid Avoid I made the mistake of giving the fools here a second chance. Never again!! I got my car back and noticed it was completely dirty inside. After mentioning this to one of the employees, I discovered: They put it through the automatic car wash...and that's it! Over $30 for a few min in an auto wash. He claimed they wipe down the dashboard, but there was dust all over. Also there were HUGE water streaks in the passenger window where they failed to dry the window. He said anything more is considered a "detail." No, it's not. Detailed cleaning is a detail, basic cleaning like wiping the inside is basic cleaning. Save your money and your time cos you'll waste both here and be annoyed at the sh*tty attitude of the people that work here. read more

Shoreline Car Wash - Fingerprints everywhere. Not cleaned at all. - Car Wash Near Me - Alameda, California

I brought my car to Shoreline Car Wash and was really disappointed with the service. The job felt rushed even though there was no one else there. They didn't vacuum my car at all, and the inside was still dirty when they finished. I paid $45 plus a $10 tip and expected much better quality. For that price, the work was very sloppy. I won't be returning unless the service improves. read more

I must say I'm not impressed at all with this place. I brought my car in last week and they did a horrible job. My windows weren't up to my standard. They'll get your money but half ass clean your car. I will never and I mean never ever take my car to this place. DO NOT EVEN WASTE YOUR TIME! I could've done a better job! This was definitely a waste of my money. Never again!!!! read more

The best car wash in the Oakland, Alameda area. I've been a customer for 10 years and have never been disappointed. From start to finish everything that has to do the cleanliness of my vehicle is always addressed from top to bottom. I highly recommend them. Besides all of that. You can't beat the view. read more

Friendly and professional people. Comfortable waiting area and team friendly. Favorite of all.

They just don't care. The work is not good and the manager doesn't seem to really care about good customer service.

I do not want to go on an emotional rant But (I am) I'm not in the business of giving my hard earned money away I understand that washing cars is hard work and I respect it I paid 31.99 for THE WORKS car wash Plus a $5 tip Dash still had dust Window was still dirty Panel still dirty Body of the car yes still dirty Basically everything STILL DIRTY No I'm not going back and requesting my car be cleaned or washed as I paid for Or as I expected For what It's done and a lesson learned read more

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Needs new ownership. Communication regarding interior detailing isn't visible. I came up in a weekday. it was slow right before lunch and said it was too late. worker also yelled at me to get out of the car to tell him what I want. First time here in a while Will never come back. read more

What a colossal waste of $40 dollars! I paid for the works and they barely cleaned the inside, didn't vacuum my trunk, didn't put the new car scent, etc. I went there years ago and it was fantastic. About six months ago I went and they didn't do a good job. I thought maybe it was just an off day or something so I gave it another try today. Never again. It's just not something I normally choose to spend my money on. I'll just save the money and do it myself. Bummer. read more

They charged me for an SUV increasing the cost by two dollars. I hope they appreciate this incremental revenue, because I won't be coming back. I have a Mazda CX 30, which is technically considered a subcompact crossover, it's no bigger than any other normal car. I could've brought my F250 in for the same price? Makes no sense. And when I questioned it, of course they didn't offer to do anything. The wash and interior clean at this place continues to be mediocre compared to High Street car wash. I like the location here better and it's more convenient for me, and I prefer to give my tax revenue to Alameda rather than Oakland, but I'm done. Also, the bathrooms are gross. Bye. read more

First and foremost - PLEASE avoid this wash and pay attention to the negative reviews on car scratches. Absolutely terrible experience. This is the LAST time visiting this car wash - requested an exterior car wash and left with HUGE/NUMEROUS scratches on my trunk. Called to report the scratches and was told to bring the car back for inspection. Desi Calzada is the most ill profession, lack of respect, and rude individual I've ever met. He gave blatant excuses claiming "you put groceries here" (I don't), "you have the gas pump here" (I don't), "you have other scratches" - WE HAVE THESE TRUNK SCRATCHES BECAUSE OF YOUR TERRIBLE WASH/DRY practices. He refused to believe microfiber clothes carry rocks or debris that could ultimately create scratches (as shown). Did not take any accountability or empathy and pushed us to report to insurance. This is directed to Manager/Owner Desi Calzada, you are the most ill tempered owner/manager and I hope to NEVER meet another business owner like you. Do better and read your reviews. read more

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Very unfortunate that overall reviews is 1.5 stars.. most of them i see are from "scratches" but what do you expect when other people are washing your car? You are running under THEIR service. They are literally washing ur dirty car for you. Wash it yourself and stop being dirty. Yes there may be few spots that could use some touch ups but definitely something that I could take care of myself. Fast, friendly & DETAILED cleaning ever done to my car. Give these men their props. I am impressed! Thank you! read more

Paid $40 for them to only wipe down the center consul interior. I called in to complain and management said they don't offer interior detail unless you're willing to pay $100 or more. Run! Do not come here or support this business. The management is 100% at fault for their employees putting in no effort to make their customers happy. Will not be returning. read more

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the worst place ever , my carpet, door , console is still dirty .they broke my charger on my cigarette lighter and wouldn't take responsibility for it !! I asked for the manager , he said I do .. THE WORSST EXPERIENCE read more

Shoreline Car Wash - my phone charger and the dirt they didnt get - Car Wash Near Me - Alameda, California

Very disappointing place. $30 for car wash and interior clean. Does the interior clean mean take all trash from inside car and dump it in the trunk? Or does it mean go through center console BUT not clean cup holder... guess we have to watch the workers like hawks to make sure your stuff doesn't go missing. 1st and last time going there. read more

They did a bad job with the exterior cleaning, leaving on a lot of dirt. They suggested it was just tree sap which a bit was but most of it was a sugary drink someone spilled on my car. The guy initially said it would take a 200 dollar detail. When I said no, they tried to get $25 more out of me to do a quick additional cleaning job. Horrible place, AVOID IT, they are scammers. read more

I decided to kill two birds with one stone on my break yesterday & drop my car off at the car wash while on my lunch break, worst mistake ever. I paid 39.99 which is not that bad for a car wash not knowing it would cost me wayyyyy more. When I picked my car up all they did was wipe the dash & gears & vacuum the floor literally. There was crumbs in every single seat all the door handles & door pockets had trash & debris still in it as when I first left the car. But it smelled like vanilla which was a plus on top of that it was a fairly nice day today as the sun was shining on my window I noticed that my tint was scratched off my driver side. I called & explained the issue & was given a call back by "Desi" who I'm guessing was the manager. He was rude from the time the phone call started & preceded to tell me my tint came off because it was old etc. which was not the case seeing that every other window was perfectly fine my window had multiple scratches etc which was not on my car 45 mins prior to me leaving it. I will never be back & im supposed to meet with the manager today in which I'm pretty sure it will end with nothing happening but an argument. read more

despite the terrible reviews, and despite prior experience with this car wash, I decided to give them another shot today. They are still a 1-star experience.They left the interior of the car with such a strong pine smell that it was I watering. And they left dirt on the exterior of the car. whatever they put on the black plastic trim stained it with a white powdery color. Of course they made no effort to clean it off. Rightnow, as I drive down Park Street toward Oakland, and as I glanced into my filthy rearview mirror, I asked myself, "self, why did you waste your money once again at this terrible car wash?" do not let any name changes fool you. This is the same crappy car Wash it's always been. read more

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Not open for bad weather lol. Got a better clean doing it myself at the alameda hand wash read more

I took my car to wash and it came back with so many scratches due to a brush they use to clean instead of a sponge. Very disappointed since it's straight out the dealer! read more

Horrible experience didn't even clean my vehicle right . And they stole my usb and charger cables.

Needed to take my car in for a wash so I stopped by. Car was clean afterwards so no complaints there. Only pain point was it took 30 mins but they hand dried my car so ‍ I'd come back. read more

If you're looking for a quick hand car wash, I definitely recommend this place! This has been my go-to car wash ever since I bought a car and they've never disappointed me. Compared to other hand-wash places, I believe their pricing is fair. I always opt for the Works Wash, which is roughly $32. My car always comes out fresh and shiny. My favorite would be the fragrance they use (optional) - I recommend the Jasmine fragrance! You also have the option to get your trunk vacuumed. I usually go here during Saturday noon, which I believe is their busiest time of the week, but my wait is usually less than 30 minutes. While waiting, I like to walk around the beach area or grab some food, since the car wash place is conveniently located near the beach and inside the Shoreline plaza. Tip: Don't take too long walking along the beach or going around shops because when they're finished, they will just park your car in the public parking lot with little supervision. read more

Came in on Wednesday, February 21st at 3:15 PM (transaction #: 557382) to get my brand-new vehicle cleaned, selected their ultimate cleaning package, and paid to have the mat cleaned. The service attendant was seen steadily spitting around my truck and later climbing on the side of my truck to clean and wipe the rooftop. After signaling my truck was ready, I did a quick walk around, and there were spots, presumably from the spray solution they used, I pointed it out to another service attendant and wiped it off. I asked if the vehicle was actually ready, and he assured me it was. As I walked around the vehicle, they did a very poor job on the exterior, leaving and missing many obvious parts, and in the interior, leaving streaks all over the center console, and did not bother cleaning the cup holders or wiping down the side panels. I pointed it out to the the service attendant, and he spit and said that if I wanted it cleaned to pay for a detail, he made a comment in Spanish to the other service attendants, they all started to laugh, and he walked away. Another service attendant confronted me and said they do not clean the interior, and I informed him I paid nearly $50 to get my vehicle cleaned. I then pointed to the side panels (which is a quick wipe down) and footprints the service attendant left on the side of my truck from when he stepped up to wipe the rooftop, and I also pointed to another attendant who had to wipe off spray solution they forgot to clean and clear. The only thing he said was "oh" and quickly cleaned everything. I will never come to this car wash again. read more