If you need help with the gear dept.. Alicia, Ashley and Julia are the best trio! First time visitor and their energy and assistance made my shopping experience 100 times better. I will be back! Also, the store is clean and organized. Their bathroom as well. They offer beverages too! Very laid back environment. I felt at home. read more

Shoreline Harley-Davidson - Motorcycle Dealers Near Me - West Long Branch, New Jersey

Shoreline Harley-Davidson in Eatontown is outstanding! I picked up some mid-frame deflectors, and the parts department was friendly and knowledgeable Definitely recommend them! read more

Shoreline Harley-Davidson - Motorcycle Dealers Near Me - West Long Branch, New Jersey

Went out my way to support this dealership! Brought my used 2022 street glide in may! First time Harley owner ! Noticed spills around the engine after a ride every time didn't really think to much of it just cleaned it off every time I saw it! Only put a few hundred mikes since buying it! Took a good look at it because the leak getting worse! Called today ! Was told there nothing they can do it was brought as a used bike ! Warranty expired! ! I I understand stand ! Than I ask can you at least have a person look at it an tell me the problem ! I was told no only if I'm willing to pay for it! Never buying a bike here again! read more

Shoreline Harley-Davidson - Leaking oil from engine - Motorcycle Dealers Near Me - West Long Branch, New Jersey

Service Department: Fail Sales: (New) Fail Customer Support Services: Fail Unpleasant and in hospitable staff. Dishonest and untrustworthy. I do not recommend this business. read more

Friendly and knowledgeable staff, great selection. They have pretty much all the best bikes and best customer service around. Not going to any other store for anything. read more

They work hard to make you happy any issues you have they will correct. Staff is very helpful

Overpriced ! I had no problem paying, but when you over tighten not one , but two bolts on the bike and claim that they had nothing to do with it is beyond me. Paid close to $600 to put risers on my bike and when I turned in the bike my low and high beams were working fine , but when I pulled the bike out they blamed that the headlights were off spec and blew out the fuses which was not the case. They plugged the wrong ports in. I guess with the frustration the tech had with my headlights. He over tightened my headlights. I personally was able to un-tightened my headlight bolts myself. Ever since I got my bike back it has not been the same. Common Harley for the amount of money we pay you guys . I would expect better service from y'all. read more

Update. I tried to like this dealership but I've given up. Too many complete Jack-@$$es there. I gave Liberty HD in Rahway a chance one Saturday morning with their Fast Lane service and the difference is striking. While I live only a few miles from Shoreline HD and about 25 more miles from Liberty, the difference in enthusiasm and competence more than makes up for the inconvenient location. read more

Brandon is a 5 star employee he is well spoken and knowledgeable, he is who you want to talk to to upgrade your motorcycle .

This is a review of the msf new rider course at Shoreline. I had very high expectations as I travelled from NY for this three day course, last Fall. Frank and Jim were the instructors. Course was excellent and even exceeded my expectations. Instructors were enthusiastic, knowledgeable, patient and supportive. Frank and Jim were very safety conscious and had excellent control over the range. Lots of knowledge and small but important, tips such as proper gear. Although the sales manager introduced himself, there was no sales pressure at all. I just dropped of my Softtail Slim for the 1000 mile service and often think back to all the important things I learned. Will return for another advanced course. read more

Absolutely the best dealership in the tri-state. I've been around for a long time.. I've been riding a long time. This dealership is the most truthful, honest place you'll ever come across. Not to mention always worth the extra 45 minutes trip away for the friendly staff! The biggest difference with this place is the PEOPLE are actually friendly not like every other dealership . A+ read more

Shoreline Harley-Davidson - New LiveWire now at Shoreline HD - Motorcycle Dealers Near Me - West Long Branch, New Jersey

I took a ride from where I live in Northern-Central NJ looking for gear, and wound up buying a bike because of the great deal and customer service I received. I've been looking for a bike the past few months in NJ and NY, and I can honestly say no one offered me the deal I received from Shoreline. Not to mention, the staff was very friendly and knowledge. Everyone I sat down with from the salespeople to finance were so nice. I will absolutely again take the 45 min ride to Shoreline - this time on my new bike. read more

Shoreline Harley-Davidson - 2020 Harley Low Rider S - Motorcycle Dealers Near Me - West Long Branch, New Jersey

Nice dealership in an otherwise empty shopping center. Makes for an open parking lot for test rides and whatnot.

I purchased my Street Glide from them back in March of 2016. I was searching online for awhile for a particular motor, and they had exactly what I was looking for! After going up and speaking with Keith the salesman, and seeing the motor in person, I was 100% sold! Everyone at this dealership is awesome, highly recommend. I purposely went here even though Ocean County Harley Davidson is literally 5 minutes from my house. Although, I found out that Long Branch is owned by the same owners as Lakewood now, I've noticed that the staff at Long Branch was a lot more customer friendly. I have spoken to staff members at Long Branch about the somewhat unfriendly staff at Lakewood in the past, and they said, it's not the first time they have heard this! Anyway, I have been back to Lakewood and have seen a difference in the staff over the last year, a definite change for the better! Maybe word has gotten back to management?! If you're in the market for a new or used HD, don't overlook Long Branch, this place is Aces! read more

Shoreline Harley-Davidson - Motorcycle Dealers Near Me - West Long Branch, New Jersey

I had a great experience with Shoreline Harley Great buying experience with the best service from purchase to finance and delivery Would not purchase anywhere else. Clelia read more

I would give this place six stars if possible the staff is unbelievable. Spoke to service on the phone.I had just purchased a Harley Davidson LiveWire used from another dealership. wasn't sure exactly what the problem was but was getting an error reading from the dashboard .being that it was a fairly new motorcycle in Harley's lineup I was a little fearful that the mechanics might not be familiar with the bike. that was absolutely not the case, they knew exactly what the problem was and was able to Direct me to fix the issue over the phone.I then went into the dealership and was greeted by Adriane who is extremely knowledgeable on the machine and spend quite a bit of time showing me all of the settings. Would highly recommend this dealership,from this point forward They are my dealer as far as I'm concerned. read more

Purchased my new bike here after hearing more gleaming reviews. Rang them up, told them what i wanted, and they made it happen. Eddy in sales is the kind of person that will rise in the business and someday open his own dealership - tell him Chris B sent you, and he'll work with you like you imagine someone working with you back when people were honest ;P Big Chris in parts is the kind of person that will tell you straight what's going on and how it needs to be dealt with. When $$$$$ is on the line, that's a real testament to the quality of his character. Couldn't help but hit it off with this guy. If you're looking for a HD in the area, make Long Branch your first stop. And unlike most dealers, they do demo rides. And often. Yes, seriously. read more

Not a pleasant experience with sales/finance manager Tom Page. He was very cranky and unhelpful, be was the reason that we decided to give our business to liberty Harley in Rahway. On a positive note, Eddie the sales rep was a nice guy though he couldn't match on price. Liberty Harley was a totally positive experience, salesperson was Mark read more

I recently purchased a motorcycle ..steve mosley was the salesperson.. Everyone was nice there from the parts counter to the motorclothes .. It was a great doing business with them.. I highly recommend them.. Bryan read more

Mismanaged and not what it used to be under old ownership. They are trying but when it boils down to it new owner has his agenda and it is not customer friendly no matter how they dress it up. To the point I am willing/inclined to give my business to a competing dealership/ownership 45 mins away. So that said.....every so often when I need parts or a new bike I will take a ride elsewhere to get what I need. read more

I just purchased my first new to me Harley. I went to shoreline to have it serviced. First off I made an appointment that the service advisor never entered into the system so when I went to drop it off I had no appointment and had to leave the bike a few extra days. Second they found a few preventive maintenance issue with my bike. So when asked if the bike was ok to drive they said yes come pick it up and you could bring it back for the issues. Then I asked if they could give me an estimate I was told we are real busy we will send it to you via email tomorrow. Well it's now been over a month and still no estimate. So I guess they don't need my business read more

My friend and I purchased bikes from Tom Ross at Long Branch Harley Davidson. Tom couldn't have made the transaction any more pleasant or stress free. He helped us choose the right bikes for our riding style and ability. Tom was even nice enough to meet us on his day off so we were able to take them out for test drives before making the big purchase. From start to finish, both transactions were a pleasure. Since then Tom has introduced us to the HOG Chapter which we both joined. As a very experienced and capable rider, he is happy to offer up pointers, safe riding tips and has helped us plan several motorcycle vacations. He continues to be both a mentor and a friend. If you are considering buying a Harley Davidson, look no further than Tom Ross. Trust me when I tell you the relationship with him doesn't end when you sign on the dotted line. read more

If there was a rating lower than 1 star I would consider it. Most of the staff was friendly, and the service manager Pat is very courteous and straight forward. The attitude and abusive temper exhibited by the general manager Tony however spoils any good this dealership has to offer. I put my bike in for some routine maintenance and upgrade and got back a bike that had to be towed back to the dealership 3x after breaking down on the road...one of these times I didn't get halfway to route 36 before it broke down. After making a grand show of how they worked on the bike and he was going to settle any doubt by riding it himself Tony had the bike die right in front of the dealership. During this year long repair process they managed to fry my ignition and stereo rear amplifier, to solve the issue they removed the amplifier and hard wired the front speakers to the rear speakers which left the stereo with no balance or fade. They also removed the entire wiring harness for the stereo without telling me and I was then told that the amplifier was "lost" and could not be replaced. When I came to get the bike Tony came out in front of the dealership and proceeded to start yelling at me and telling me that he was ready to "throw it down with you right here" if needed in order to resolve the issues. Very professional. I never got my money back for the initial failed work and I went from having a great reliable bike to a bike I couldn't trust with a damaged stereo..courtesy of Shoreline HD. read more

My initial contact with this HD dealership was through their parts & service department, and they did a great job. I immediately realized that they had a great group of employees that would go out of their way to help me set-up my Road King the way I wanted it. Guys like Big Chris, Eddie, Tony, Alan and others really make HD Long Branch the best dealership in the area. Earlier this year I purchased a new 2013 Road Glide from them, and again Chris and the guys (and Tom in the shop) helped me to customize it and get it set-up for my needs. I highly recommend HD of Long Branch. They are good people! read more

I will never forget this nor will I be silent about it. I Purchased a bike a few days ago and was scheduled for a delivery today. I take off work (not an easy thing and at a great cost to me financially) and now I'm told "we're short handed today, can we bring it to you tomorrow?" No! I gave you my money on time, give me what I paid for. My money didn't show up late, why is my bike late? I lost almost $400.00 today by taking off expecting to have my bike delivered, now I just took off for nothing?!?! Unacceptable. Being "short handed" is YOUR problem, not mine nobody was "short handed" when I was giving you money, but now that you have my money your feet are dragging?!?!. We had a deal, you broke it. I wonder what would have happened if I didn't hold up my end of the deal? Shake a mans hand and back out? Poor business practice. Should have gotten someone's ass on my bike and rode it here, at least your word would have been kept. The deal was for delivery today, I paid, we shook hands. So much for looking out for your customers. I lost an entire days wages for NOTHING. you bet I'm furious. read more

I see some bad reviews here but they were the total opposite of my experience, especially with Tom Page. I scouted out a few HD dealerships to get an Iron 883 which will be my first motorcycle and my first time riding. I kept on coming here before actually getting my bike. I got my helmet here, i get a genuine warm welcome. As for the staff, I'll tell you more later. I asked if they provided motorcycle riding lessons but they referred me to a MSF riding class. After I completed that, they were ready to sell to me and get down to business. Before selling you a bike, they want to make sure you can ride or if you're a first time rider they encourage the MSF class (but they don't pressure you into it). If you can't complete the class, you'll be wasting their time because the class will determine if riding a motorcycle is for you. I'm seeing reviews that bash this place and recommend the Liberty Harley in Rahway but the service I had in Rahway can't be compared here. The staff: They're all great. If you know how to understand people's personalities and character, they're great people. These guys are bikers first, retail second but they don't say it; they prove it. I see that people here had a bad experience with Tom Page. Tom Page is the sales person that sold me my bike. He doesn't give you BS and he doesn't try to honeydick you. He just gives it to you straight up. He doesn't pressure you. He'll deliver more than what he promised. Eddy is very chill and cool too. He gives you no BS too. He provides most of the welcoming atmosphere. Keith is a good salesman too. I got my estimate from him and try to get the price as low as he can. My co-worker referred me to Tom Page so I kept pushing for Tom Page even though Keith was trying to sell me the bike I want. I kinda feel like a dickhead about that because Keith was very accommodating and wanted to sell me the bike (sorry, my bad). Everyone in motor clothes, parts and accessories, and the garage have been amazing. If you wanted to ride with the staff members, ask for Pete. Very chill guy and he's also looking get young Harley riders together to get a group ride. If you want to know about motorcycle events in the tri-state area and greater, he's the one to ask. The store itself is great. They don't overprice their products unlike some other Harley dealership I know. It's unfortunate that they got bought by another another Harley dealership whose service is not too accommodating and is focused more on the business aspect rather than the biker and motorcycle bike life. This place is real and is worth the drive. read more

Had a warranty issue with the battery cover falling off. Was very upset. Called into my local Harley and spoke to the gm and she was more then happy to have it replaced. I was upset I was going to have a scratched battery cover for Memorial Day. She not only got it replaced she even took it off a brand new bike just so j can be on my way same day. Everyone there was amazing even though I bought my bike in a different Harley. Way to go Harley on the service! Special Thanks to Nancy! read more

Place is great workers are friend and now their stuff but now that ocean Harley owned this place I just don't know hope nothing changes because I had a bad experience in ocean harley read more

I was the perfect example of a customer who can drive a sales person nuts. I started with wanting a used bike they had in inventory. Then i wanted the 2016 sportster roadster, so i put a deposit on it and came back to change my mind once again to a Dyna street bob. My sale rep Tom Page was curtious and exibited extreme patients and professionalism. On top of this i put new pipes, tires, derby cover, etc oh i forgot I called and had the handle bars moved forward a bit.. I met the entire staff that day including the GM. Great guys doing what they love. This my second purchase from them and Tom Is my go to guy. I just called this week because I still want that Sportster Roadster. I have plans for some customizing So Im going back for it. Mr Page I'm coming back. read more

If your closed on Memorial Day, which I totally support, put something on your website or on your voicemail. Unprofessional at best and a total waste of my time. read more

The dealership did an excellent purchasing job when I purchased a Harley...was greatly enhanced by Tom page. Thumbs up to Mel and Kevin and all the people in service. I was treated with great respect and care and have been back many times for accessories and clothing and of course regular service I would recommend the dealership to anyone. read more

Great Dealership! Eddie was great in getting the deal done and making sure my bike was delivered properly. They are one of the few dealership in NJ that don't charge a Dealer Documentary Fee. I would buy from them again, unless the New Owners change things. read more