They are the best! Always my go-to for all my biking needs. Fast, friendly, and professional…read more Prices are good, and service is fast. I can't compare it to other shops in the area, because I won't go to someplace else.

The folks at Towpath have ruined us for any other bike shop. They've set a high bar. It's like…read morehaving family in the cycling world

The service was friendly But the wine ice cream didn't…read moretaste good The peach was very grainy and the raspberry didn't have much of a taste at all

Ok! Where to begin here. Obviously the Finger Lakes is a…read moremajor tourist attraction in central New York. One lake is particular is Seneca Lake. How do I know that? Well, 1) if you've seen the area you know why lol and 2) I grew up in Geneva. Recently, I went home for a month. Got back July 9th. So not that long ago from the time I wrote this review. My friends from high school and I all got together a couple days before I left back for Idaho. I've known these girls for 30-35 years. So time with them is very special to me. My one friend has a boat. So our last outing before my holiday ended was...on her boat. We were out for a few hours and picked up her daughter and another friend at the long pier on Seneca Lake. It's a beautiful pier which means...lots of people flock there especially during summer months. We had been out for a few hours (as mentioned) and we wanted something to eat. There is an ice cream place right there at the entrance of the pier and it's called...Long Pier Ice Cream! I was pretty stoked to get ice cream bc we had been tubing and swimming and I was hungry, but didn't want full on dinner bc we were going back out. There were 8 of us on the boat. We all got ice cream. The place, again RIGHT on the pier, was obviously busy bc hello! Summer! It was legit 90° that day and humid. Naturally an ice cream stand would be busy and a great place to stop at. Which brings me to the staff. For the most part they were friendly. However, there was one girl and of course I didn't get names UGH! I think anyone on the staff will know EXACTLY who I'm talking about bc I guarantee this isn't her first time being an absolute ray of sunshine (insert sarcasm) She had long dark hair, glasses, short, and speaking of short, she was VERY short with every customer. EVERY! one. of. them. Now I ordered a "medium chocolate in a dish with rainbow sprinkles" It's the same thing I order at all these ice cream places. With THEEEE biggest attitude and taking snotty to another level, she lets out this lonnnng sigh and says "we DON'T HAVE medium! We have either regular! or large!" Followed by a semi-eye roll and another sigh. If y'all could have seen the look of shock and confusion on my face lol...bc I asked a simple question. To myself, I thought..weird and why is she being SO rude? So I asked, ok so what's the difference between the regular and the large? Again with the long siiiiiiiiiigh! "Ugh regular has like 6-7 swirls and a large ugh had 8-9!" I mean, if I could record how she was to me, it'd be better lol. Seriously, this girl HATES her job. So I ordered the regular. Now tell me this...WHYYYY would you EVER want to work at an ice cream shop ON. THE. LAKE! in the middle of summer, on a hot ass day like July 6th 2024! And have THEEE worst attitude to not just me! But to literally everyone I was with and everyone else in line. I watched her treat everyone with this unbelievable amount of disrespect. So again, WHY?! work at THAT particular ice cream or any for that matter...when you KNOW the place will always be busy? If you cannot handle a simple question as "what's the difference between a regular and a large?" then MAYBE...JUST....MAYBE! you should NOT be working with the public and ESPECIALLY with the public...at....you guessed it..:an ice cream shop..on a lake..in the middle of summer on one of the hottest days! Everyone in my party all had the same reaction to this girl and her sorry attitude. Now don't get me wrong, if any of us were being rude, I would gladly admit that or even better...I just wouldn't write a review. I do not like writing bad reviews for businesses UNLESS it is absolutely warranted. You can check my reviews to make sure. I take my reviews very seriously and write them exactly how my experience was. I know Google and Yelp can be abused by people, so I genuinely strive to NOT be one of those people who abuse the review game. So with my experience with her, this is why I am writing exactly it as I, as WE! ... experienced our time at your store. To top it off, the prices were..meh. I took into consideration tho that where we were and hello, it's NY. Things are just more expensive there. The prices were not even my concern tbh. It's just suggested on here we add info on prices. The ice cream is good enough. I come home often. I will always think before returning to this place. The ice cream is very tasty, that's what sucks haha! Like, if I'm on the lake and want ice cream...it's the only place. Not sure if this girl will always be there, but GOOD. LAWDY! Let's hope not because it's a very poor look on what is a good business and its location is brilliant. Right at the pier, next to a big ass hotel, next to a playground. Whoever decided this location has a bit of genius in them. However, they need to use that genius when hiring friendlier staff. Thanks, Yelperscoopers!!! Cheers!

This place is THE BEST place to rent kayaks/canoes on the Erie Canal. It is perfectly located…read moreright by the chute entrance into the canal, making it so simple to rent and be in the water in seconds. The chute entrance into the canal is suited for anyone - but especially useful for elders or those with mobility issues. But the best part of Erie Canal Boat Company in Fairport is the owner Pete. He wants everyone to love boating and get the best experience possible. First he has and knows everything about the equipment and will get you perfectly situated for what you need to have an amazing time out on the water. What really shines is his personality though... Pete is a giver and is generous with his time, expertise and enthusiasm for paddling. He not only runs the shop, but helps get you in and out of the boat and safely in and out of the canal. He loves what he does and he loves helping you get out and enjoying the canal. His enthusiasm is contagious. He is simply THE BEST!!! We had the best time this morning and can't wait to spend many days this summer out on the water with Pete's help. Just be brave and go. It's the most wonderful feeling!

We rented a tandem kayak from 5pm to 7pm (we finished up at about 6:20 because it started raining)…read more The water was not crowded at all; there were two boats that passed by us. The water was clean in some parts and not in others. There were a few large branches we had to avoid. We got a quick good lesson on kayaking before we went into the water; it was very helpful. Our kayaking journey was absolutely beautiful. We passed a whole lot of ducks. They really kept us entertained. We passed a cute park, went through some gorgeous neighborhoods. Overall, there were a lot of trees on the shore by the canal so it felt very serene. I would recommend kayaking here! :)

I don't know too much about bicycles, but it's obvious that this place is an Ithacan gem. Among my…read morefriends are some serious cyclists, so I've made many a trip up to Glen Swan's with them, and they absolutely swear by his work. They're road bikers and they buy parts, gear and clothing, and occasionally place orders with him (I'm pretty sure Glen does the whole spectrum of bikes, though). Glen does the repairs they don't know how to do - serious stuff, as Jennifer said. Glen also sells whole bikes in addition to parts at whoppingly awesome prices. He and his wife (and their two dogs) are extremely friendly, and Glen is extremely helpful to his customers as they make decisions or ask for recommendations. Also, Glen barely marks up his stuff, so if you're willing to make the trip up to his house (the drive is gorgeous), his prices are worth it. He prefers cash and is open from 5:30-8:30pm Monday-Thursday these days.

I called Swan Cycles on a Thursday afternoon because my bike wouldn't stay in gear. I needed my…read morebike for an even Saturday, but Swan Cycles is only open Monday-Thursday (until 8:30PM). Talking on the phone for 5 mintues I explained my problem and the age of the bike (an old racing by from the 1970's). When I told the man on the phone the age and style of the bike, he said "Oh, that means it uses [some different mechanism to shift than newer bikes]. I was told to try tightening a small pin up by the gear lever. Lo-and-behold, my bike is fixed! I am seriously impressed by Swan Cycles' knowledge and customer service (he waited while I flipped my bike upside-down to pedal and change gears). I would highly recommend Swan Cycles to anyone wanting great customer service from a knowledgable team.

We rented 21 speed bikes for the day. The bikes were new, well-maintained and ready upon arrival…read moreafter our on line reservation. Steve, the employee who set us up, was amazing. He gave us the logistics about the bike path and personally guided us to a start location where the bike path was confusing. He was entirely 'spot on' with his information including the time the storm would begin. We were sooo grateful for that because our weather app was not reporting a storm. We highly recommend this business.

My wife and I had a wonderful experience renting bikes here. Very nice and helpful lady got us set…read moreup with the right size bike for each of us. The trails were fun to ride.

This is a top notch shop. They offer quality products and their service is second to none. I highly…read morerecommend these folks!

Be mindful this business no longer rents bikes, even though the sign out front says "Rentals." They…read moresold their rental inventory during Covid. If you are looking for bikes to rent in Canandaigua, go to the Pier Market on the City Pier.

There was wayyy too much stuff for the space and it ended up feeling very claustrophobic in here…read moreand unorganized. I was stepping over stuff on the floor and brushing against hanging clothes. A lot of the clothes were also in bags, and I'm not sure how people would know what they're looking at without fully unwrapping them which seemed impossible in the space. It ended up feeling really junky and I got out of here as soon as possible. It would work for them if they cleaned up a ton, displayed their clothes differently, and put away about half of the stuff out.

If I could give this less than 1 star....went in browsing and at first was greeted by owner. My son…read morefound a north face zip that he liked and wanted to try on. Owner pointed out it was a women's item (which at first as being helpful) and when we asked if there was a mens version and he said no and then a bizarre interaction ensued. Basically the owner got AGGRESIVE insisting that MEN don't buy WOMENS clothes (um, what) also it's a black zip up so...zip it. His ridicule of my 16 year old escalated and as we decided to leave and not give any $$$ to this man (who started out cranky but legit is mentally unwell and possibly dangerous), he started approaching us to the point that I put myself between him and my daughter. We felt threatened and unsafe and needless to say wouldn't return if our lives depended on it. How this biz is still open is an utter shock. Clearly Ithaca isn't the community I thought it was to allow this place to stick around.

Laurence, Boxy Bikes owner, was super helpful and responsive as I made my plans to visit Ithaca. I…read morewas able to rent a Boxy bike online and use my PayPal account. The rental includes a helmet and bike lock. I'm more comfortable riding a tricycle at home for running errands, but Laurence was very patient as I became re-accustomed to riding a two-wheeler, helping me find a bike that was the right size for me, adjusting the seat and handle bars, and walking me through how to charge the bike and use the electric throttle. The electric motor was very helpful as I rode around Itacha's steep hills. All in all, the rental process was easy and the bike was fantastic!

the staff at BB have been super helpful when I have been in to get my bike fixed, or to check on…read morepurchasing things like front or tail lights, a pannier rack and bag, etc. I'm really glad this place is in a convenient space downtown near the Commons. Though I've only tested the rental bikes (including electric!) I haven't needed to rent one as I have my own--but such a great option for people visiting town, especially now with the Cayuga Waterfront Trail and other bicycle infrastructure that make conditions here better. People are newer to biking, especially those with kids, surely appreciate these improvements. When I have had one of my two bicycles serviced there (numerous times by now) the turnover time is quick and the prices are reasonable. I'm taking my winter bike in to Boxy Bikes tomorrow for some service before that road salt comes out! A great, reliable Local Bike Shop!