Small towns generally display terrific hospitality when it comes to gaining and maintaining…read morebusiness. We frequent LaClaires for work on our vehicles, purely for convenience only because their people skills are seriously lacking. Came in to possibly purchase a brand new 2015 truck, the salesman was so rude and acted as if he cared less if he had my business. Wouldn't budge a penny on our 2014 trade in. He let me walk out the door, losing a sale on a $50,000+ truck over $500-$1,000. First and only time I will ever look here for a vehicle. The service department is no better. No eye contact with the customers. I get the impression that I am disrupting their day by bringing in my vehicles, little to no interaction when I'm explaining what I'd like to have done. I often walk away crossing my fingers that they have heard what Ive said. Generally, their work is quality. The one problem I'd had was bringing my car in for an alignment and it wasn't properly done. Had to bring the car back and we were told that the tech never called and told me that something else needed adjusting. Therefore the alignment was WAY off....we got an apology which was appreciated but not happy that we had to disrupt our day to bring a vehicle back twice. If you're looking for good mechanics then LaClaires is a smart choice. If you're looking for a good mechanic along with great customer service then keep on looking because you won't get it here......Until you go to pay. The ladies at the cashiers desk are very nice ladies.

My husband has bought cars from here for years. Outstanding customer service. We now live in…read moreFlorida and have gone back to Michigan to buy 2 new cars. Mark goes above and beyond for his customers.

From the owner: automotive salesread more

In June 2020 I purchased a used Jeep Cherokee from Owasso Ford. I noticed the Jeep for sale on…read moretheir website for a good price, a really good price! I test drove the Jeep, immediately put in a down payment and went to pick up the car the next day. It turned it they had priced the Jeep about $2,000-$3,000 below market value (I'd been looking for a month at Jeep's so I knew that was true), but Signature Ford still honored the price and 6 months later I am still driving the Jeep that has given me no problems! I would recommend Signature Ford and Randy Bailey (sales) and Cheryl Root (finance) to anybody.

Just picked up our new Fusion. As unusual (about our 10+ vehicle here), I could not have asked for…read morea better experience. Ron Rigdon and Rich Frieling really make a difference. It may be a bit of a drive from East Lansing, but well worth it.

Great to deal with and they do great work. Used another mechanic in town until they refused to fix…read moremy vehicle, since then Alma Buick GMC gets all my business!

One of the most enjoyable car experiences I could ever imagine! All from finding the car to driving…read moreoff the lot that night, everything seemed to go seamlessly! I texted back-and-forth with Carson throughout the day, He was right to the point and got me all of the information I needed! I then dealt with Michelle in finance, after filling out my credit app she called me to ask the other details she needed so that when I showed up, all I had to do was sign paperwork! After all of the boring paperwork and such Carson sat with me in the car and showed me every single feature the car had! Awesome personal touch! I would recommend this dealership to everyone looking for a simple fast transaction!

Bought a car yesterday, had to drop off a lease 2 miles down. Ed the salesman that didn't do jack,…read moredrove my new car so I can drive from the Chrysler to my house. I offered a favor to return him to the dealership after he would deliver the car. he insisted to drive back because he claimed I HAD to set up the onstar because of "a bullshit law they made". I told him it sounded like bullshit but he insisted on the set up. he then began flooring the gas pedal pushing the RPM to 7. keep in mind this is a Traverse, not an SRT8 and not a dealer vehicle. he kept driving recklessly until we got close to the dealership. when I arrive home I saw they had plastered their logo with glued letters, which I took off. turns out the "bullshit law" he claimed existed was his bullshit excuse. first and last time I will ever deal with that dealership.

Very friendly, and will not rip someone off. Thank you. My service was estimated to be $200…read more but charged only $175. because it was less work than thought. Never had that happen to me anywhere, in fact its usually higher than estimated other places.

From the owner: Welcome to Auto Innovations. A local, family-owned, and oriented Used Car Lot and Detail shop. Be…read moresure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 4007 Isabella St and are available by phone at 989-486-1362. You can also get driving directions and hours of service from our user-friendly website. Auto Innovations is a small - locally owned business just wanting to keep our customers happy and coming back. We are also a full-service detail shop. We use the latest products, high-pressure power washers, steam extractors, and the knowledge of our employees to make sure you will be happy with your detail. Please see our website, then click on detailing for pricing and info. We hope you will give us a chance to Detail your vehicle, Camper RV or trailer. We will do our best to make sure we give you a great deal on your next used vehicle, and top to bottom front to back, we will do our best to make sure your vehicle is clean and looks as new as possible when we are finished

Don is the reason people despise car salesman. Bought a 2018 Jeep Wrangler Sahara edition from him…read moreand my first look and test drive was in a heavy rain. After taking delivery I noticed multiple paint bubbles in many places. These were not visible because of the rain. Don never once mentioned them. I called several body shops and found out that was very common with that year because Jeep used aluminum for the doors. The cost to replace the doors was $6,000. Don shuddered at that and had "his people" look at it. They relayed they could re-spray the affected areas but eventually the bubbles would return. This problem became irrelevant because the Jeep broke down twice in two weeks. As in, dead. As in, having it towed to the garage he uses in Bridgeport. Cutting to the end of this awful experience, he ended up taking back the 2018 (which had major engine problems and was in the shop for weeks) and finding me a 2021 Wrangler Willys edition. He said it had 20,000 miles on it. When I arrived to look at it had 27,000 miles on it. It also had mud terrain tires on it which were extremely loud. I had a set of 20 inch wheels and tires I had intended on putting on in the summer, but asked if he'd have them swapped out. His response was, "why don't you just let me put leather in it (interior) and keep the wheels and tires that are on it?" 1. The 20 inch wheel and tire set were far more expensive than the leather seat covers he offered. 2. Not swapping out the tires totally defeats the purpose of why I wanted to change them. The point being is that the 20's looked extra sharp on the Sahara edition and he was trying desperately to keep them to build value on what would be a hard sell in the future. That is Don in a nutshell. Always looking to get over, take advantage, do whatever he can to spend as little as possible to fix the problem while trying to get as much money out of you as he can. Further proof: During the three week period it took to fix the situation I was given three loaner vehicles. All of them were filthy, with the last one smelling so bad I had to roll the windows down on the way home and get an air freshener in order to drive it. It took ten days to find the 2021 Wrangler and would have taken more had I not called him repeatedly to ask what was going on. For this he got angry and told me "he was working on it." Translation: He needs to find another one that is more expensive to get more money out of the deal. Which is exactly what he did. The 2021 he sold me was financed at $48,500. It wasn't until later that I realized that he had ME pay the taxes on BOTH vehicles. Keep in mind this was after I threatened to sue because it was obvious it was taking so long to find the next Jeep, to which he became enraged and blamed me for not being patient enough (?!) and told me the name of his attorney. So after questioning the high price of a three year old Jeep, he responded with "nothing holds its value more than a Jeep Wrangler" and "come back in a couple years and we'll find you something else." Then he closed his doors PERMANENTLY. Knowing the more miles I put on the 2021 the more it depreciated I reluctantly traded it in to a dealership and was ten grand upside down leaving me with the highest payment I've had and will ever have in my life. I will admit that I had bought a 2004 Jeep Grand Cherokee from Don ten years prior and after two months the entire transmission failed. He covered the cost of replacement, and that's what brought me back. He got over on me, I'll admit that. High pressure, shady vehicles, terrible response to the problems HE caused and as others have mentioned in their revues his flying into a rage when questioned or forced to work on YOUR timetable. Don is a large man and thinks he can bully and intimidate people and when that doesn't work he plays the victim while doing the absolute minimum to fix the problem. He is the definition of "shady car salesman" and I'm not surprised to see so many similar reviews. But I also believe in karma, and boy, when it comes back to him all bad things will be justified.

5/20/23 - Don agreed that I put a refundable deposit hold on a car. Don told me it was $500 but…read morecharge me $520. 5/24/23 - went to look at car and was not in the conditions Don advertised and said over the phone. Don told me car has no rust or mechanical issues. Rust everywhere underneath the car, oil pan and head gaskets leaking oil. Don still pressured me to buy and assure the car is fine even though its leaking oil and pretty rusty underneath. I did not purchase and requested my deposit. Call, text and email with no response. Don Kerride is ignoring me and took my refundable deposit of $520.

Chris and the staff made buying my 2011 Dodge Charger RT Max and wonderful experience. They went…read morethe extra mile to make sure everything was right before I took it home. I recommend them for future buying experiences.

From the owner: Used Car Dealer and Car Rentals. Financing available. Contact us for any inquiries.read more

I purchased my 2017 GMC Acadia awd from Roger, great Customer Service & our family car is still…read moreperfect running great since I've had it since 10-2020. I'll be returning to Roger for more vehicles and company van in the future.

I worked with Kaleb to purchase a new Sierra. He was great to communicate with during the process,…read moreand very helpful as we worked through the purchase. I had a little glitch during the paperwork, and the managers went above and beyond what any other dealership would do. I have found my new car source! Highly recommend.