I was recommended by Ganahl Lumber and no wonder. Mark called me back right away and was honest…read morethat he was backed up but I'm glad I waited and had my four solid wood bedroom doors with expert craftsmanship by his team consisting of Matt and Gabe. They were professional, paid attention to details and left only after cleaning the area. The doors operate so well that I can use my pinky finger to shut them closed. Love them and in fact having more done and wouldn't think about using anyone else. Thanks for the great work.

If I could give zero stars, I would…read more Hiring Showcase Door & Window was one of the biggest mistakes I made during my home remodel. The owner required 100% payment upfront before any work was performed and promised the installation would take one to two days. Instead, the project turned into an almost six-month nightmare filled with delays, excuses, repeated failed repair attempts, and poor workmanship. The company completely botched the installation of my custom pocket doors with premium NOHA recessed hardware from Belgium. They drilled the doors incorrectly and, instead of replacing them, shaved excessive amounts of wood around the handle openings to hide the mistake. This permanently weakened the doors, caused the wood to bow around the handle area, and left them unsuitable for the hardware they were designed to use. I contacted NOHA in Belgium and held a video conference with their technical department. After reviewing the installation, they confirmed the doors had been bored incorrectly and that the proper solution was to replace the doors--not shave or modify them. Even after replacement NOHA handles were installed, Showcase still couldn't get it right. Several of the replacement handles were actually glued into the doors, even though the manufacturer does not specify or permit the use of glue. As a result, multiple handles have popped out, become loose, or no longer function properly. The most disappointing part was the owner's complete refusal to take responsibility. Even after the manufacturer's findings confirmed the installation was done incorrectly, he refused to stand behind his work or make the situation right. I was left to deal with the damage and pursue a solution on my own. What should have been approximately a $3,000 installation has now left me facing over $18,000 in repair and replacement costs because of their mistakes. That's not just poor workmanship--it's incredibly expensive negligence from a customer standpoint. I paid every dollar they asked for, including additional money they requested after the project began, and in return I was left with damaged custom doors, defective hardware, months of disruption, and thousands of dollars in additional expenses. Based on my experience, I would never hire Showcase Door & Window again. If you're considering using them for custom doors or high-end finish work, I would strongly encourage you to look elsewhere.

This company is phenomenal! Quick response, same day service…read morefrom Marina Del Rey to Oceanside. Ask for Chris. The service was excellent! He spent TIME fixing the problem doors and adjusted the others. NEVER rushed. Pleasant to talk with. The price was fair due to the amount of time he spent and the quality of repairs. And How does a layman tell he got quality service? - After the job is over, he takes one more look and then takes one door off again to tweak it. *I* did not ask him to do that. He did that on his own. If you want pride in workmanship, this is the place.

Called to have the lock on my patio door repaired…read more Throughout the entire process, Chris was knowledgeable with the problem at hand, and respectful of my time and schedule during the holiday season. Special emphasis on his transparency and communication, as he was very prompt on providing updates and able to make the visits as soon as possible. All in all, I am very satisfied with the service provided and paid for. Thanks again!

Today's Entry Doors provided me with one of the best experiences I've had with a home improvement…read morecontractor. Garrett has a mobile showroom. He came out to my house. I picked my door and he gave me a fair estimate. Justin the installer was highly professional. The communication throughout was excellent. My contemporary door with retractable screen is functional and beautiful. It was a seamless process from start to finish.

I had a new entry door system installed yesterday by Today's Entry Doors. I can't express how…read morepleased I am with the results. Everything from the initial sales call with Anna, to the clear communication with Garrett and finally the installation by Justin I have nothing but high praise. The quality of the system is outstanding and exceeds my expectations, I feel sure the addition has added value to my home, not to mention additional curb appeal. I highly recommend doing business with this company.

Looking for an honest contractor you can trust, and knows their trade? This is the place to call!…read moreHad a great experience with Tom and crew. Absolute professionalism through and through, communication, punctuality, efficiency, attention to detail, you name it Batchelor WD is on point. Our house built in 1930 with two large arched windows on facade. Received a lot of run around from other companies, ultimately not even responding. Initial job walk: Tom was on time and confident they could deliver. Responded with estimate quickly. Day of demo was a breeze as they protected all delicate surfaces and cleaned up properly. Measured three times for accuracy. Once windows were delivered Tom and crew were there for installation the following day, again covering all delicate surfaces prior to install. Install was done efficiently with precision. Going above and beyond with the finish details, mahogany window sill and trim, proper CLEAN weatherproofing, etc. we are beyond happy with the finish product and are planning to have them return for more work on this old house.

Couldn't be happier with the service, cost and efficiency Tom and team provided. We had 11 retrofit…read morewindows installed over two days and our house feels completely different in all the best ways! Thank you. Super professional, knowledgeable and would totally recommend to anyone in the Long Beach area.

We needed to replace our kitchen window and two sliding patio doors that has been leaking water…read morefrom the outside during heavy rain over the years. I contacted Jaime and requested a quote and he immediately came over to take a look and give us quote. Not only did he have the most competitive quote, he was also the easiest to communicate with over other window installers I contacted. He was courteous, professional, and was willing to accommodate our preferred dates for installation. He was able to complete the job in a day and half by himself which was super impressive. I would contact him again in a heartbeat to replace the rest of our windows and would highly recommend him to anyone! Keep doing a great job, Jaime!

Lucero's Windows and Doors was very patient and took the time to answer all of my questions…read morethroughout the process. We had four solid core interior doors and two double closet door systems ordered and installed, and the quality of the installation showed that he really knew what he was doing. Everything was completed professionally, and we're happy with the results. Great Job! The only downside was that we had to find a separate contractor for painting. We asked James for a recommendation and were referred to Eddy, but unfortunately, I would not recommend using him.

We recently had Royal Pane Windows replace the windows in our home, and we couldn't be happier with…read morethe experience. From the initial consultation to the final installation, the entire team was professional, punctual, and incredibly knowledgeable. Even with our home going through a major renovation, the installers worked smoothly and efficiently around everything without any issues. Their attention to detail and the quality of their craftsmanship truly stood out. One thing that really made a difference is that Royal Pane Windows is a family-owned company. You can feel the pride they take in their work -- they treated our project as if it were their own home. That level of care and personal attention is rare, and it showed in every interaction. During the walkthrough, they also offered thoughtful suggestions that genuinely elevated the look and feel of the house without adding unnecessary cost. Their recommendations were practical, stylish, and budget friendly -- exactly what you hope for when upgrading a home. The new windows look fantastic and have completely updated the appearance of the house. The quality of the product and the precision of the installation were exactly what we hoped for. What we appreciated most was the clear communication and honest pricing -- no surprises, no upselling, just straightforward, reliable service from start to finish. We are extremely satisfied with our experience and highly recommend Royal Pane Windows to anyone looking for top notch window installation. Truly a 5-star company!

My new favorite door and window company. I have had horrible luck with yelp handy people - who say…read morethey can do door installs and even with big box retailers - also saying they can do installs - when in fact I have only learned on my third try for installs that everyone else has done it wrong! I would only use this company and their amazing associates to do window/door purchase/installs. Amazing job on window install - with demo work and they fixed a sliding door that someone else messed up and even installed backwards. Thank you Royal Pane!!

Seaport does quality work but has several major issues that prevent it from being a 5 star…read morebusiness. We worked with them to replace our front door. First, communication is not a priority once a customer is under contract. During the quote and estimate process, Alex was more than happy to take multiple calls to secure our business but once the deposit and contracts were signed, we were completely in the dark about manufacturer and installation delays. And speaking of the contract, the payment schedule is very front loaded with expectations of 40% payment before any work beyond measurements and ordering of the door. We were quoted 6 weeks for completion. Seaport completed the installation after 14 weeks from the sign date of contract. I understand construction delays but clear communication is critical to minimize frustration. If you're looking for a quality product, Seaport does the job well. Their team of installers were awesome. But expect the runaround from Alex and bad communication and contract policies.

They did my entire home window replacement back in 2021. Nearly 20 windows were replaced with…read moreMilgard dual pane vinyl windows. Was very happy with workmanship and price. I had them replace front entry door last month, and I'm extremely pleased with it. Thanks Alex!

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.