After a frustrating, high-pressure sales pitch from another company, we turned to Reddit and saw…read moreincredible reviews for American Windows and Siding. We decided to drive an hour out to their showroom without calling first. Even though they weren't open yet and are by-appointment-only, Phil greeted us without hesitation.It turned out they couldn't take on our small window sill repair since they didn't install the original window, but Phil helped us anyway! He gave us repair ideas, explained potential causes, pointed us toward the right tools, and gave us contacts who could help. To top it off, his cuddly dog Wilson kept us company, and Phil even recommended a local spot for lunch since he knew we had a long drive. We are completely speechless at his kindness and support, despite not even being paying customers. Based on this first impression, we would work with Phil any day. The world needs more people like him!

I would totally recommend this window company. I have a big house with about 40 windows that all…read morehave sail failure and need replacement. Because it is a big project, I actually contacted at least 7-8 companies for quotes and ended up using American windows because of their best price and the best windows brand and glass package. Energy efficiency was my priority so I want the best price and best windows which seems to be very hard. But Jay (the project manager) made sure I got what I wanted. The team went out to install 40 windows and they absolutely did an excellent job. They were super friendly and professional. I'm very neat and detailed so they made sure all windows are cleaned and properly installed. After installing, they vacuumed and even mopped the floor for me. I'm very pleased with their work !

So, a spring on my garage door broke. I called Apple along with a couple of other companies and the…read moreprice Apple gave was in the middle of what the other prices were, so I went with them. What i liked about them is that they were punctual. Early even. So early, no one was home yet. But I would MUCH rather you be early than late. Now for the work done: The first man (who was 6'8", I know because I asked, and because my house seemed to shrink when he entered) had a wrong spring. Apparently springs come in pairs, like left and right, and he had 2 left. So, he couldn't complete the job. If I wasn't in such a good mood, this would've bothered me. But, I wasn't moved, I just wanted my door fixed. The 2nd guy came a few days later. I wasn't home, so I can't speak on his stature, but he was earlier than expected, but he seemed patient. When I got home that evening, my door worked. Not only did it work, it was amazingly quiet. I like that! The only reason not a 5 star. Because it would've been nice to have it fixed the first time around. Other than that, I would recommend them.

I called and left a message over 2 weeks ago, asking if they can do motorized awning repairs. I…read moreguess they can't, since I never got any response to my inquiry. Just a quick call or text back saying, simply 'no' would have been appreciated.

I had a really great experience with ZEN Windows from start to finish. What I liked right away was…read morehow casual and easy everything felt, no pushy sales tactics, just straightforward and friendly communication. They were super responsive anytime I reached out with questions. Emails and calls were returned quickly, which made the whole process feel smooth and stress-free. They also got someone out pretty fast to measure the windows, so things kept moving without delays. I ordered 10 windows for my townhouse at the end of February, and everything stayed on track. The windows came in April, and installation was set up for the very next week, exactly how they said it would go. The install team (two guys, led by the amazing Mark) was awesome, very professional, worked efficiently, and took the time to protect my floors and furniture. They cleaned up as they went, which I definitely appreciated. Scott, the owner, stayed in touch throughout the day of installation and honestly throughout the whole process. I had a couple of window and sash issues but Scott was amazing and the kind of communication and follow-through really stood out. Overall, I couldn't be happier with the experience. They did exactly what they said they would do, and the customer service was top-notch. I'd definitely recommend ZEN Windows to anyone. It really was a calm, "ZEN-like" experience. Haha!!

Zen Windows [and doors] installed a replacement Pro Via front door and sidelites as well as a…read moregarage entry door. The workmanship was perfect. The entry door is exquisite. I previously used Zen to replace French Doors. I highly recommend Zen. And no down payment is required. Pay once the products are installed

Fantastic window replacement experience!…read more Potomac Window and Doors 703 963 6296 Local family owned company. Owner provided no pressure estimate. Owner communicated after the estimate, scheduled the work and participated in the installation. The quality and price can NOT be beat. Over the last couple years I've had every major window company provide me an estimate. Every company gave a high pressure sales presentation with an estimate that was insanely high. Don't waste your time with the companies that advertise constant sales, its a scam! Call Mike at Potomac Windows and Doors, I'm confident you'll be as happy as I am that you did.

We had three windows replaced. This father/son team did superb work and we are ecstatic with the…read moreoutcome! Would highly recommend.

The customer service was deplorable. I called to request an evaluation and a service estimate, and…read morethe interaction with a woman was extremely poor, with nothing but monosyllabic and unhelpful responses. If this is the level of service they provide during a simple phone call, I can only imagine what their service is like once they are actually doing the work. No, thank you. I will be taking my business elsewhere. I can easily see how many potential customers they must be losing due to this kind of attitude.

Daniel came out, measured went over options for a new door. Delivery and install was a littler…read moresooner than promised and very clean and easy. They sell quality products you can't get at home centers

From start to finish, buying replacement windows and a new door through Double Helix was problem…read moreand hassle free. The installation was on time and the team left everything clean when they left. I've used them before and will use them next time a need arises. Definitely put them on your list for your next window or door project.

We waited over 2 years to put a storm door on the back room of our home because it wasn't a…read morestandard-size door frame. Double-Helix owner Dwayne looked it over and assured us it could be done - and it was!! We paid top-dollar and got our $$$'s worth - high-end quality product, and expert installation. I swear it took Tim & Joyce as much time to set up & tear down as it did to install the door! We are so incredibly pleased with the product AND the service - we highly recommend Double-Helix for your storm door and such needs...!! (There's no BEFORE/AFTER photos - I mean, there wasn't a storm door and then there was. Not much to see there. LoL!)

I read nothing but good reviews about Sam when I was looking to replace a window with a broken…read moreseal. Sam lived up to the high rating he's got here on Yelp. Sam was out to provide a quote the day I contacted him. His price for the replacement glass and labor was certainly fair. He kept me updated on the status of my order. And he and his partner took care of the fix quickly and courteously on the day they came out to complete the job. I would certainly hire Sam again should I need future window and door work. He's a genuinely nice guy, skilled at what he does, and I'm very happy to have found his business.

I hired Metro Windows & Glass Repair for a small job (replacing the glass in a cracked double-pane…read morewindow), and it was a smooth and quick process from start to finish. We'd had trouble getting a contractor for such a small job before, so I appreciated that. They were able to come for an estimate the day after I called, and scheduled installation very quickly after the glass arrived less than a week later. The work was done in under a half hour, looks great, and they left no mess or trace at all. The total cost was $295, which felt reasonable to me. I'd happily hire them for similar work in the future!

Very nice young guy owner... been in business several years... excellent glass repair... experiencedread more

I recently used Pyramid Glass to replace the double-pane glass in my sliding glass door, and I…read morecouldn't be happier with the results. Ben and his team offered a great price and were professional throughout the process. The work was completed exactly on the scheduled date and finished within the predicted timeframe. I would highly recommend Ben and his team for anyone needing glass repair or replacement!