What a great team here at Mercedes of Easton, Ohio. We had a check engine light come on while…read moretraveling cross country. Unlike most vendors, they said bring it in today (that never happens). Andy and Jeremy in the Sprinter service department did everything right (that seldom happens). We were in and out with the needed fix within hours. I would highly recommend Mercedes of Easton.

From the owner: Whether you’re a single van owner or managing a large fleet, you can expect the same one-on-one…read morecare and attention you deserve at Mercedes-Benz Van Center Easton. We have finance solutions and competitive lease plans designed to maximize your savings and profitability. When the time comes for service, maintenance, or repairs – you can count on our state-of-the-art service facility to handle all of your needs. Better still, our team of factory-authorized Mercedes-Benz van technicians have access to the latest tools and equipment necessary to pinpoint any issues and correct them quickly.

Over the years we have bought multiple cars from Larry for ourselves, our children and now…read moregrandchildren. We have found him to be honest, friendly, extremely knowledgeable, detail oriented, offers very fair pricing, quick to respond and accommodating. We have recommended him to others and they, too, have been very happy with the vehicles they have purchased from Larry. We would never hesitate to send buyers to Larry at. Wholesale Auto. Vicki S.

Larry is super knowledgeable and fair. Traded in my old car, and he actually gave me more than I…read moreexpected. He really cares a lot about his work, and test drives a lot of the cars for himself.

I recently bought a used car from Patrick at this dealership. I'm from out of state and was buying…read morethe car sight-unseen and having it shipped to me. I did a ton of research and knew which car I wanted, but I was having a hard time finding it in my area, so I looked in other states and found the car I wanted at Germain Cadillac. Here's what made my experience so great: 1. Patrick, my sales guy, was awesome. I had filled out a contact form and received a response via email from someone else at the dealership (not Patrick), but I had a hard time getting a response beyond the initial one. So, I called the dealership and I was transferred to Patrick. From that point forward, I was in good hands. He answered all of my questions, went out to inspect the vehicle and took pictures of any little cosmetic flaws, sent me the vehicle inspection, etc., and then explained how buying a car with me being out of state would work. He was also just a really nice guy during all of this--not pushy or impatient in the least. 2. Fair pricing. I love the feeling of knowing that you got your money's worth and I definitely feel that I did in buying this vehicle. 3. Super fast paperwork. The day I called in and we said we'd take the car, they had the paperwork over-nighted to me. I had it in my hands the next day. They included an overnight envelope so I could send it back right away as well. [Note that if you buy from out of state like I did, you'll need to get a few papers notarized, so don't sign those ones until you're before the notary.] 4. Once the car was bought, (as in they already had their money and they weren't going to make any more on the sale) Patrick was still super responsive. They were patient as I arranged to get my vehicle shipped (they will happily arrange a shipper for you, but I opted to do it on my own) and kept in touch even after it left their possession to make sure I got it alright. 5. When I got the car, there weren't any surprises. Everything was as they said it would be, the car ran great, had a tank full of gas, was clean and ready to drive. I was so happy to get my car! Honestly, I'm not usually a big risk-taker, so I kind of surprised myself by buying a car I'd not seen in person. I couldn't have asked for a better experience than this, though. If I need another car, I'm checking the inventory here first and calling Patrick if I find something I like.

Do not buy a vehicle from this horrible company. This is my first experience with this poorly run…read morecompany and it will be my last. This is the worst service I've ever received from a Cadillac dealership.

Buying a Tesla is exciting but unconventional experience. While some buyers are left to fend for…read morethemselves through the process - those of us in Central Ohio are really lucky to have Tesla of Easton to work with, while we purchase these AMAZING cars. Austin was my sales representative and he went BEYOND the extra mile to get all of the information I needed. This guy is amazing. I only wish he had a license to work in my industry, so I could try to steal him from Tesla. Scott the manager seemed to be in every part of the building at the same time, getting things done. Clay did a great job prepping my car for delivery and getting the last info I needed so I could leave with my dream car. Go check these folks out. Amazing customer service and the future of automation all in one spot. I couldn't have asked for more.

I have ordered cybertruck on March 14 and the cybertruck arrived to the Tesla shop on May 1. They…read moredidn't deliver my truck to me u til today. No clear reason. Always they say software problem. It is staying there for more than 5 weeks. Tesla team could have done better than this in delivering the orderes on-time or give clear reason and find solution for the problem. But, no clear answer for the delay

Can't say enough about this location. This was by far the best,fastest and easiest car purchase we…read morehave EVER done! The vehicle was online and located in Wisconsin and Brooke and Dan got it to us faster than you can imagine. The price was below market value and we didn't have to spend HOURS going back and forth with multiple people (like most car dealerships) to get to that kind of a price. This was a great experience to say the least. We highly recommend stopping by or calling Brooke as she and Dan will take great care of you and will make sure you are 100% happy just like they both did for me !!!!

I like this enterprise because the staff behavior is amazing and rental and purchases of car is…read morereasonable price, Personally, I recommend you guys to try first guys as well if anyone needs car Thanks 3200 Morse rd enterprise

I'm not going to one star the place but feel the need to warn other to be diligent when purchasing…read morea vehicle from CarMax. The shopping experience and selection has always been good, but my third experience has come to bite me in the wallet. I've owned an Odyssey purchase there for about five years, and a couple years into it I got a flat tire in my garage from a sheet metal screw. Turns out the driver side wheel liner and plastic shield underneath the engine had been reinstalled with sheet metal screws at some point prior to our purchase. I was annoyed and contacted the corporate office only be told that their inspection should not be the basis of a purchasing decision. This vehicle also had a clean Carfax report. This brings me to today. During a recent family vacation, the driver side fender started popping out, pulled the wheel liner that then shredded against the tire, and exposed a rather extensive Bondo job. So my Odyssey now sits in a body shop with about $1,600 in estimated repairs. I was a little too trusting and assumed that these sort of issues would have been discovered prior to selling a vehicle. Really hoping this wasn't a CarMax repair.

Was selling my car to Carmax and it felt like a bait and…read moreswitch scenario. The vehicle is in excellent condition, yet they offered me 2/3 of the online quoted price.

A couple of days prior, my check engine light came on so I went on my computer. This is where my…read moreadventure started yesterday with me making an appointment for today. I was able to get a 0700 appointment. Showed this morning and was first in line. The doors opened at 0700 as advertised and I pulled in and got out of my car. I was greeted by Jason and he asked if I had an appointment. I stated I did for 0700. He looked on the computer and couldn't find my appointment but went ahead and booked me in anyways. I was getting an oil change. I told him that and funny as it is he said I should get a transmission flush and a radiator flush that I was overdue. I just had to laugh and told him no. Funny thing was I literally just watched a YouTube video that talked about Service Writers will always try to upsell these two services because of the huge margins they make on them. I then went into their lobby to wait. They have a great lobby to wait in while you wait. In the morning they free coffee and pastries for customers who are waiting. After about an hour Jason came in and waved for me. I followed him back to his desk. I told him I had a coupon for the service, he was a little perturbed by that and lectured me about it not being presented when I came in. No big deal, finished the transaction and he told me my car was outback. I went out and got in my car. Whoever moved my car had to be a short person because I struggled to get in because they had the seat all the way up to the steering wheel. Finally got in the car and adjusted the seat and started the car. To my surprise my I look down and my "Check Engine " light is still on. My thought was I should go back in and show them but decided it wasn't worth the trouble. I'll definitely make them come out to the car next time before I leave.

I have never been so unhappy with a dealership service experience…read more I received a call informing me that my new vehicle was due for its first service, so I took a day off work and brought my vehicle in. I also had my children with me and was told the service would take approximately one to one and a half hours. After about an hour of waiting, I took my children outside to walk around the lot trying to entertain them and noticed my vehicle was still parked behind the service department. When I asked my service advisor why it was parked back there, if that meant it was finished, he said, "That's usually what that means, but no one has brought your keys up yet." After waiting even longer, I checked again and my vehicle was still sitting in the same spot. At that point, I asked for a status update from my service advisor and was shocked to learn that absolutely NOTHING had been done with my vehicle after two hours. They had not started the service, did not have the parts needed to address one of my concerns, had not rotated my tires, and despite my understanding when scheduling the appointment, I was not even scheduled for an oil change. The most frustrating part was the complete lack of communication. Had someone informed me of the delays, the missing parts, or the scheduling issues when I arrived, I could have made other arrangements instead of spending two hours + waiting with my children for NOTHING. I ultimately requested that my vehicle be pulled up and left without any service being completed. This experience was extremely disappointing, and because of the poor communication and lack of customer service, I am highly unlikely to return for future service.

Efficient, quick, and great communication about the service for my car! Great Lakes has been…read moreamazing to work with!

Please save yourself the headache and go somewhere else. I just got my car back after three and a…read morehalf weeks of the worst customer service I've ever experienced. Their automated phone system repeatedly hung up on me after long hold times -- and that was the only way I could get updates, since they never followed through on promised callbacks. My service rep, Alex, repeatedly told me he would call with updates, yet I never received a single one. At one point, he claimed he had tried to reach me multiple times, but it turned out he was calling my parents' old home number -- a line that hasn't existed for years. I have no idea how they even got that number, especially since all my interactions with them had been through my mobile phone. Not only was the communication abysmal, but the sense of urgency was nonexistent. My car sat there untouched for the entire first week because they hadn't even started diagnostics. When I called for an update, they couldn't even locate my vehicle in their system. After finally determining the car needed a new engine, I was told there was no way to get a loaner in the meantime. Then, when they said it was finally fixed and ready for pickup, the check engine light came back on immediately when they pulled it up -- right back to square one. Having no car, no communication, and then being expected to pay for something they missed in the first place is unacceptable. This dealership clearly lacks organization, accountability, and respect for its customers. Do yourself a favor and take your business to any other Kia dealership.