Working with Wakefield Flooring was a mess, with James being really rude to me, but I can deal with…read moremen who get frustrated when mistakes happen (like them having us move items back into the house before the job was done and James taking pictures of one pair of underwear on the floor, having fallen out when we were moving laundry, and harassing me with that to say we were slobs, when they weren't even supposed to be at the house that day). James will likely reply to this with a he said she said sort of shaming, but this next problem is indefensible: now our flooring is breaking and they won't respond to me when I've tried to contact them. I think it's a manufacturer error, but it could be installation. I know my daughter's motorized wheelchair is part of the wear, but they knew we needed something that could handle that. The LVP boards are lifting and the corners breaking. It's troubling that they won't stand by their work or help facilitate communication with the manufacturer. (Also, if anyone knows how to get in touch with Nuvelle flooring, who made our LVP, I'd appreciate it!) ((I do see James likes to post personal emails to make himself look innocent here. If you saw all of our emails and knew that they cleared us to move items back into the house before they were completely done with the job, whatever he posts out of context in response to this is carefully selected to make himself look good. The real question for him is "have you responded to Shannon about the damage and pictures she has sent you?" He hasn't.))

never flished work horrible job horrble to work with and then wanted to sue us for his bad…read morejob......i can show photos of water stains never fixed and moldings never put in and wanted to be paid for.........beware its that bad!

Deck Screening/staining and repainting project - Abandoned after 12 months…read more He claimed to be a "master carpenter", and showed some pictures of completed jobs, but here, he did not deliver on-time, quality work, In fact, the job NEVER was completed, with him abandoning it after 12 months, leaving significantly more expense required, than the 20% remaining due on the project. Due to his ill-thought, un-documented design, poor implementation, and haphazard execution, there was significantly more cost still remaining to finish the job, correct his mistakes, and clean up from the messes he made. He tried unsuccessfully to hand off the remaining work to anyone who would take it for the remaining 20% still due. But there was so much rework, no one wanted it because it was going to require much more cost/expense to finish. During the course of 12 months, he had excuse after excuse for being late, missing work days/weeks at a time .. Claims that he sent texts to tell me of planned late arrival, but could never show the logs that they were, he had Covid 3 times in the course of 6 months, and was allergic to Covid boosters (taking days off in advance of, and after each booster), saying he expected to have these allergic reactions . He had vehicle issues, interruptions from other jobs, emergency callouts by police in the middle of the night to replace broken store windows. By then it was winter 2021. When he finally resumed work in the spring 2022, he then said he fell off a roof, injuring his wrist, and would no longer be able to finish the job. In actuality, he never worked more than 2 days in week, and almost never worked more than 2 consecutive weeks, ultimately leading to the results listed above. His excuses which, taken individually, might seem plausible on their own, told a different story when considered together. He was in way over his head, and didn't have the competency, labor, and organizational and carpentry skills to execute the committed tasks. Whereas he may be able to replace windows, serious carpentry was way outside his wheelhouse, because it required organization, skill and reliability to deliver a job on-time, skills he doesn't possess.

Took money in advance and never showed up, it's been one year. I will not recommend this business…read moreto anyone.

Great experience with Jeff Armstrong and team! We just had…read moreour master carpet replaced. Great prices and quick service.

We bought a new house that had Shaw engineered hardwood floors in some areas and carpeting in other…read moreareas. Our daughter has allergies so we needed to get rid of the carpeting. We found Preferring Flooring on the Shaw Website. Preferred Flooring did a great job. First, Shaw is a little weird because they don't offer the same products to the consumer market that they offer to new home builders. Preferred Flooring found us the equivalent Shaw engineered hardwood that matched perfectly. Second, they did a great job installing the floors including removing the carpeting from the stairs and installing and staining the stair treads to match the Shaw engineered hardwood. Third, they gave us a reasonable price and came in on budget. We also had them do a little tile work in the master bath, which turned out great. Their salesman Jeff Parker is great to work with as are their installation crews. We highly recommend Preferring Flooring and would absolutely use them again.

John and Sharon Stein have painted furniture and restored family pieces for me. I discovered them…read moresix years ago, after a housefire. They completely restored and badly damaged piece. Their "magic" even removed all traces of smoke and soot. Everything they did has held up. The paint and finishes are as beautiful now as the day they were delivered. Sharon has a keen eye for design. Her guidance and expertise were perfect. During the process, communication was always open. I highly recommend!

I am not one to leave reviews, but I feel compelled to do so after my disastrous experience with…read moreStein's Furniture and Lacquer Studio. In early November I brought in chairs to be lacquered in a high gloss finish. After nearly 3 months I stopped by the store to see what the delay was. I was told that they would be finished "soon". After another 2 weeks I again called to follow up and was told that the chairs were finished. When I went in to pick them up I was shocked at the sloppy and unprofessional work. The paint was blotchy and dull in some parts, shiny in others, and the paint had an overall "orange peel" look. I had asked for a high gloss finish. The fabric on chairs, which I was assured would be removed was still on the chairs!. When I pointed this out to Sharon the owner, she agreed to fix the problem. I took her on her word, and dropped off fabric for her to give to her upholsterer who was to pick up the chairs when finished. Two and a half months later I received a call from the upholsterer informing me that the chairs could not be upholstered as they were not fully painted and had white under primer showing through on all of the edges. The upholsterer could not cover the parts that were not painted because Sharon DID NOT REMOVE the initial fabric as promised, and just painted around the fabric! All of the edges had white primer showing through and blotched paint! When I spoke to Sharon I told her that after close to 7 month of waiting that this work was unacceptable - both to me and her upholsterer as well. She told me I was "picky" and took no responsibility for her unprofessional behavior and horrendous work! She also said that I was supposed to remove the fabric - a bold faced lie!!! If that were true, she should not have accepted the chairs upholstered in the first place! And should have told me as I visited the studio several times asking when my chairs would be done!! In classic Narcissistic style she denied any accountability, lied, and put all the blame on me and the upholsterer! To ad insult to injury, she double charged me without my permission.Which last time I checked is called theft. Thankfully pictures don't lie!

Dixie Painting just finished our house and I love it. The whole crew is extremely professional and…read morethey absolutely know their job. I was lucky enough to see them painting at a neighbor's house and stopped to get their contact info. Phillip showed up the same day to give me a quote. He walked the exterior with me and pointed out a few repairs that I had missed but definitely needed to be done. He doesn't push unnecessary work and talks you through everything. The crew completed the repairs and painting perfectly. They BRUSH on paint. Yes, I said BRUSH. No spray on, half-baked mess. These guys are real painters who know their job. I would recommend them 100%.

So Phillip and his crew painted my house on Vancouver Ln. in the North Haven subdivision back in…read more2016 and did a great job. We sold that house and moved out of state for a few years. We bought the house we are living in now back in June 2023 and I knew when it was time to paint, we would go back to Phillip and his crew. Well, they finished the job today and they did excellent work. The paint job itself is excellent, they replaced all of the wood rot I pointed out plus some additional places that needed in and those areas look brand new, and the overall quality is great. His team does great work and if you want a high quality paint team, go with Dixie. They are not the cheapest nor the most expensive, but they do very high quality work.

By far the worst company I have ever worked with. Do yourself a favor and DO NOT call this…read morecompany. They ruined my carpets and were unprofessional and when issues arose, they blamed it on me and took no responsibility. Do not hire this company, they are terrible. I've worked in customer service my entire life and I've never seen anything like this.

Our rugs are very clean. They took great care with them and their prices are better than any other…read morecompanies around!

No show! Had made a consultation appointment on line. Received confirmation. Never showed. Called…read moreand was told the on line platform is not working!!! What a waste of time. Not reliable.

Not a good experience at all. After the blinds were installed they did not fit. I talked with sales…read moreperson who came to the house measured he informed me that because of my window manufacture no one made a blind that would fit. When I ask why did he not tell me of this problem he says well no one else has complained. So we are stuck with so called custom fitted blinds that do not fit

Order, workmanship, insulation went perfect. Owner is great and does the work. What he promised he…read moredelivered. I'm new to NC and he did a super job.

So Happy! with our beautiful new shades! Alex did a fantastic job from start to finish! He was…read morevery professional. I would recommend Alex and Intex Design to anyone in need of window coverings. Erika