I contacted Charles about a leak that started the night before. He got back to me right away, and…read moresent one of his guys to come look at the place first thing the next morning. The guy was very considerate and looked at everything, then he called Charles back, who called me, and quoted me $6,500 to replace the entire 250 square foot roof. He kept saying it was 500 square feet, which it definitely is not (he had not seen it in person). I tried to talk through various options with him, but as soon as it became clear I likely wasn't going to spend $6,500 on the spot to replace the entire roof, he became disinterested and eventually hung up on me. I get Charles not wanting to waste time, but the numbers he was throwing at me seemed very large, especially for the situation. He wasn't wiling to talk through things at all unless I was going to commit to thousands of dollars on the spot. Also, after some less rushed research, $6,500 is a very high price for a 250 square foot flat roof. Charles seemed like a nice enough fellow - but I can't help feeling that I narrowly escaped being taken for a very expensive ride because i needed work done quickly - as anyone with a leaking roof likely can relate to!

EDIT (6 Months After Install): Two of the leaks that existed before the re-roof have persisted…read more Charles is always quick to answer the phone and send his team (honoring his warranty), but unfortunately they haven't solved the actual issues. Therefore, it's hard to give them more than a couple stars since the main value of having a roof is to prevent leaks, which this roof currently does not do. ORIGINAL: In short -- highly recommend. We called C. Johnston after suffering from sporadic leaks in our new apartment for the last 6 months. Charles, his sons, Santiago and the crew did a phenomenal job on a difficult project that involved laying down a new roof and replacing a skylight at our coop in SoHo. Much of the roof was underneath a large deck that had to be moved (and then reassembled) in order to replace the roof. The deck was put back together in great condition, and the new roof has withstood a few storms already with no leaks. The price was fair (Charles specifically made a point to not oversell a more expensive method when it wasn't needed) the communication was clear & frequent, and the team left my place in better condition then when they arrived. FWIW they're also the only roofers we've had that haven't tracked tar anywhere in my apartment. If you're considering a new roof in NYC, you'd be dumb not to call C. Johnston.

I do most of the repairs and maintenance on the property I own and manage. My tenant texted me…read moreFriday evening with a video of a water leak coming from the attic/roof. The next day I inspected the attic thinking that maybe the solar panels installed two years ago may be the cause. To my surprise and relief the cause was a missing plastic cover that was on the roofs powered exhaust vent. It had blown off during Fridays storm. Luckily my tenant had stored the cover but did know what it was. The vent with the cover on looks like a mushroom. On Sunday, I used Angie 's list to located a Staten Island roofer since my Brooklyn guy had not yet called back and I didn't want to risk another rain storm. The first contractor that called was already talking about replacing the exhaust vent at about $1600 for the job I cut him short since I only wanted a cover replaced. I said this is not looking good . Good bye. About 5 minutes later Marke calls me I got lucky, real lucky in finding a guy that did not try to cheat me. I told him all that was needed was to replace the cover. I texted him the photos of the cover. He stated that he could possibly fix the cover once he takes a look at it. It may be hard to find a replacement. At 10am he arrived at the house with his father. (Once he said that was his father, I knew I had the right guy) He inspected the roof and confirmed he could do a decent repair. He showed me pics of the roof vent. No need to change it. He used metal strips and screws to attach the cover. Then he placed ice/water shield and adhered it to the cover. He took pics again after the repair. The price was very reasonable The honesty was superb The time arrangement could not have been better. I paid cash and he later emailed me an invoice as I had requested. He is a good man who works with his father and since he did not steer me wrong, I decided to give him an excellent review!! I hope you call him if you ever do need a reliable and honest roofer. By the way, my Brooklyn roofer did call me back and confirmed that he would have done the same.

High quality work and fast service. Roof repair surpassed prior contractors. However, payment…read moremethod was not communicated prior to starting the job. Would hire again if this is incorporated in the future.

I was looking to have my roof replaced, and after reading several great Yelp reviews on Exterior…read moreRoofing Solutions, I gave them a call. One of the crew members came to my home to assess the work needed for my roof and the owner Mike provided a reasonable estimate. On the day of installation, Mike and his crew took extra measures to ensure that the landscaping and driveway pavers were protected from any debris during the job. The clean up was done including removing any nails, debris, etc. from the property. The team was very punctual, neat and professional and I am more than satisfied with the finished product. I would recommend Mike and his team for any roofing needs in a heartbeat!

Look no further! Exterior Roofing Solutions and Mike will take INCREDIBLE care of you and your…read moreroof. They are ROOFING ROCKSTARS! As a property investor, I'm looking for a highly professional, responsiveness and A+ roofing experts who have reasonable prices and do a killer job for the long-term. Mike and his team took amazing care of my leaking roof problems - patching, coating and new piping...you name it. He also stands by his warranty policy like a true professional and will take care of you completely. This company has my highest recommendations. Reach out now!!!

I am thoroughly pleased with the completed paint job. Wayne was a pleasure to work with throughout…read morethe process. Communication was excellent, the project went smoothly, and everything was finished within the projected timeframe. I will definitely be using them again for future projects.

Service was good and the Waterfront Home Improvement replaced my door quickly, and even returned…read morepromptly to check an unrelated issue. reasonable cost as well.

I own a restaurant and had a leaking skylight that was causing serious problems. I called BR…read moreContracting Group and Genci came out right away to take a look. He explained everything clearly, gave me a fair price, and his team got the job done fast and clean. They waterproofed and replaced the skylight completely, no more leaks, no more stress. These guys are true professionals. Honest, reliable, and hard working. I will definitely be calling them again for any future work. Highly recommend BR Contracting Group to any business owner in Staten Island

I can't say enough good things about Best Roof Contracting! From start to finish, the entire…read moreexperience was smooth, professional, and far exceeded my expectations. After discovering a leak in my roof following a big storm, I called several roofing companies, but Genci responded quickly, scheduled an inspection within 24 hours, and provided a detailed and transparent estimate. He just finished a job in Brooklyn and had the materials to repair my roof and with a great estimate. He worked efficiently, and treated my home with respect--no mess left behind and minimal disruption. What impressed me most was his honesty. He even went above and beyond by inspecting the rest of the roof to ensure everything was secure and sealed properly, without charging extra. The repair was completed faster than expected, and the quality of the work is outstanding. If you're looking for reliable, honest, and skilled roofers, look no further. Best Roof Contracting is the real deal.

This business is a rip-off! They scammed my family for several thousands of dollars. The job was…read morehaphazard incomplete as Manhattan Roofing repaired half the roof, but NOT the entire roof of the whole building. They did not show photos of the completed work and partly negligent from my party as no one was physically able, ready and willing to climb the roof to make a visual assessment of the alleged completed work. My party has become dismayed, dispondent from the deficit and utter dysfunction horrible work from Manhattan Roofing including the financial pain of being cheated and scammed. The absence of work completion. It is the consequences and the effect of NOT doing. My party and I are victim who grapples with these plaguing consequences. Forward. Years later, the continual plaguing problem of leaks and water damage from rain, snow and all elements entered. The workers from this rpofing business did not enter the roof but used a long ladder from the side of the building to do this haphazard work. Ergophobia? Or, acrophobia of heights? Money hungry! Construction contractors from another business was hired year 2024 to take corrective action for repairs to be thoroughly completed to thwart effects from elements.

I worked with George to repair my parent's roof in NY. We got several bids from different vendors…read moreand George gave us a good bid, has a good reputation on Yelp, and seems pleasant enough to work with. There was some slight damage done to neighbor's window screen (from debris bering tossed from my roof), but George acknowledged and took care of the issue with no fuss. The job was done super fast!! (2 days). George was patient with working with me and my parents. A+++++++++++++++++

Are you in dire need of roof repair? When it heavily rains do you walk out of your house and find…read morepieces of shingle and roof material scattered all over your sidewalk? If so, look no further and contact All State Roofing. I had contacted several local companies in the area before choosing All State Roofing. I got all sorts of quotes and stories. John was very honest and informative. He was able to give me a very competitive price. From estimate to repairs it was all smooth sailing. My repair date was promptly fulfilled and my roof was repaired wonderfully. John and his team we super professional and did a great job after they finished with the clean up. I am very pleasantly surprised with how well the work came out. The roof looks brand spanking new. So now I have peace of mind and no longer have mini heart attacks after a heavy rainfall. No more surprise roofing material pieces on my front porch and sidewalk. Great job, great company, and price is right. Thank you

I waited a few years to write this review so it would be meaningful. John completely replaced my…read moreroof in 2018. My roof was in very bad shape and I had many roofers tell me or give me a choice of just putting on a new layer. John was the only one that said NO and told me that all the old stuff must be removed. I am glad that I listened to John. This house was built in the 1930s and the old roofing material was about 6-8 inches thick and so dried out that it was hard as rock. It must have weighed several tons, if not more. My roof is now over 4 years old and it still looks like the day it was put on. The material selection and workmanship is excellent after more than 4 years.

I have used B and B for a siding project and a recent gutter repair. They are honest, professional,…read moreand communicate clearly throughout any project. I highly recommend them for your next project. Thank you, B & B.

I have to say B&B Roofing and Siding absolutely lives up to their reputation in both scheduling and…read morework quality especially. My two car garage took on serious storm damage back in August. I already had an initial quote for repairs, but my insurance company wanted a second one. Not having dealt with an insurance claim I really didn't know where to start. It was important for me to ensure that I find a company that will get the work done, correctly. Based on multiple positive reviews I called to receive an estimate. Laurie was just great. She took her time, answered all my questions and laid out how they will get the repairs done. Then she scheduled our inspection/estimate. Pawel (Paul) came to the house to survey the damages. I was at work and my wife was at home. Pawel took his time, let my wife get me on the phone and answered all our questions. Pawel is a true gentleman and was very respectful of our time and property. I had a detailed estimate within 48 hours of Pawel's departure. Of course, waiting on the insurance company to go through their internal process was a pain, but Laurie maintained contact and did not pressure us in getting them there any sooner. As soon as our settlement was in Laurie was able to get us right onto the schedule. On the day of work the B&B Siding Team showed up at 7:45am with an army. Needed an entire new roof w/ shingles and rafter/structure/soffit and siding repairs. 6.5 hours later and I had a new roof! Weather delayed the gutter team but they again showed up as rescheduled and both Pawel and Laurie kept me apprised every step of the way. I have a full enclosed gutter and Pawel made sure the gutter install team was aware of that. Money well spent! The entire experience was regarding in the end as I have my garage back, better than ever. Peace of mind that the job was done right.