Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

Beware of this company as they have a policy that will bill you 2 weeks worth of senior care…read moreservices if not given a notice ahead of time. My mother with dementia ended up going to an emergency room, and then immediately to a memory care facility. Regardless of the fact that we did not see this coming, extended family home care continued to bill for 2 weeks worth of services which was about 1,200+ only because they were not notified of cancelling services. We had two other home care agencies providing services and neither one of them had this unethical billing policy. On top of that, some of the caregivers did not seem to provide quality care. And also had inconsistent caregiving services, with some cancelling last minute or did not even had the right skill level to care for my mother.

The gentleman that Elderlink sent to help me after my reverse shoulder replacement was very…read morefriendly and competent. He was very courteous and helpful over and above the needed services. He relieved a lot of presure on my wife in my care. I would request him again if I need Elderlink services. Also, I would highly recommend Elderlink to anyone who asked. He even took us to his favorite ice cream store which was very good ice cream and we have returned to the store several times.

My dad and I hired a caregiver from Elderlink named Joyiah, who worked with us for nearly a year,…read morefrom March 2024, until the end of January, 2025. While she was overall very competent and kind to my father, I as her manager had a few important problems with her, which I outline in the below message. These problems resulted in a massive amount of stress for me as I helped to care for my dad during his last year of life, and affected my own health. I was my dad's primary caregiver: responsible for his healthcare, home, caregivers and finances during the last two years of his life. But as my dad required 24-hour care during the last year of his life, we also had to hire caregivers to help us. The idea behind hiring competent caregivers was to provide my dad with additional help and take some responsibility and stress off of me, but unfortunately - Joyiah often added to mine. In a nutshell, Joyiah missed a lot of work, necessitating that I constantly find and train replacements for her on a near-monthly basis, change my own schedule and take up a lot of my own time to rearrange the schedule and monitor the fill-in caregiver, who inevitably couldn't understand my dad's needs well as a new person. I don't know if caregivers can appreciate how stressful and time consuming this is. When I first voiced my concerns to Joyiah about this early on and asked her if she would be taking a lot of time off, she dismissed me and in a condescending manner told me that any person could easily fill in for her, because all elderly people are essentially the same in their care needs. But nothing could be further from the truth. Every person is as unique as their fingerprint and it takes time to get to know the needs of a medically complex and terminally ill human being. I wonder if she has ever been on the other side of the fence and had to care for a terminally ill family member? I have done it three times over a period of eight years total, so I have a fair amount of experience in caregiving and I also have a medical background, so I know how complex a terminally ill person's care can be. Also, we had to double pay caregivers every time we needed to train a fill-in caregiver, nearly every time Joyiah took time off - because we had to give them at least a couple days of training on the basics of my dad's care. And even still, I had to assist the fill-in caregivers, because nobody can know all the nuances of a person's care after just 2 days of training. Further, Joyiah treated me more like a peer than her employer, and would often talk to me in a condescending, high-minded manner. She responded in a disrespectful manner at times when I would make simple requests of her - something that I felt was reasonable because I too, was my dad's caregiver and I knew him and his needs better than anyone. I was not a micromanager but as his daughter and primary caregiver, and her employer, I felt that it was reasonable for me to make requests of her and check in with her daily to get an update on my dad's condition and provide input on his needs, because he was very medically complex. And, simply because I loved him. She was also rude to two of my dad's other caregivers at times. When they would try to be friendly with her, she would respond abrasively and in a condescending manner at times. This is totally unacceptable. I would never, in a million years, ever think of addressing an employer the way Joyiah talked to me. Even my father had said during her first months with us (before he had serious dementia during his last months of life), that he felt like she talked down to him. I felt the same way. Thankfully, he ended up liking her more toward the end of his life, and she was competent and (except for her absences) did a good job in caring for him. Finally, after working with us for eight months, Joyiah told me that she wanted to take over one of the other caregiver's night shifts, rather than continuing to work the dayshift, which is what we had hired her for, and which my dad was used to. She told me she would leave us if a night shift opportunity came up for her elsewhere. I told her that I didn't understand why she had accepted to work the day shift with us, if she wanted to only work nights in the first place. Elderlink did nothing to insist that she stay at the job position we hired her for, and did not tell her that she needed to honor her commitment to us. They also allowed her to take as much time off as she wanted. So, realizing that Joyiah was not committed to my dad or our family, because she told us (after eight months) that she would leave us if a night position came up elsewhere - I hired a new daytime caregiver. Sadly, my dad was unable to adapt to her and left this world much sooner than I believe he would have otherwise, in part because the caregiver whom he had grown accustomed to, was no longer there. For my full review, see: https://trustburn.com/reviews/elderlink-home-care-inc

Speaking from an employees perspective:…read more I have been on with the team for about 8 months now. I've worked in the field for 8 years ( so as you can imagine, I've had training and experience in several facilities) This place was absolutely draining, on all levels. The façade of a beautiful building, and well lit gardens, and exceptional " Care provided to the residents" is absolute delusion. I have watched our team, my residents whom I provide care to, and my own well being turn completely downhill, which is why I feel the need to speak on this. Management and HR are not friendly, or welcoming or empathetic towards care staff at all, instead they are rude and entitled and walk the building with nothing but a higher demeanor, than those who actually provide care to these residents and work extremely hard on the floor providing care, and respect and constant interaction to these residents. I have not had a single, welcoming or open minded- conversation with any management since our previous HR has left the building. I have instead ran into conversations where those who do their jobs, and do an amazing job at it, are consistently belittled by HR and management. Yet, those who are lazy but favorited by management are constantly allowed passes for behaviors and LACK of care to these residents. The job itself is stressful, yes. But we all get into this field even as Caregivers to do our jobs and do the best we can. We also have lives outside of work environments, and some harder than others. This is where survival mode and flight of fight play a role- but to those that show up everyday and WORK THE FLOOR- we are discarded and picked apart -daily, but also while being extremely understaffed and drained ourselves. Yet still- NO support from our HR or ED or management as a whole. I have never felt so out of touch with a work environment claiming to do so much good for these residents- meanwhile disregarding and completely out of touch with their employees whom actually work with these residents and are the ones providing care. Pay compensation and expectations are not lined up at all. all this goes to say- Please DO BETTER, for our residents, for your care staff. for OURSELVES. No job should be or feel this draining on every level.

Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

Very friendly and attentive staff, very happy with the care given, thankful for their help!read more

After hip replacement surgery, I was an inpatient here for two weeks (March 7-21, 2024)--I did not…read morego anywhere else during this time. They rightly earn at least one star due to excellent PT and OT plus Bella (OT) and Bea (aide), bright lights who made my time there bearable. Wheatridge Manor missed a chance for a higher rating because they almost killed me with a wrong assessment and then a 10-hour delay of needed treatment on March 21. I had contracted strep A sepsis there (and went into kidney failure), necessitating ambulance transport from Wheatridge Manor to Lutheran Hospital ER where they fought for hours to save my life. Source of infection: untreated bug bites (about 3-19 at Wheatridge Manor) which became infected and then developed into a bad case of cellulitis. Additional details: from the time (around 4am) of my first physical symptoms on the morning of March 21 (pain, uncontrollable shaking, vomiting; a few hours later, expressive aphasia--inability to process language), the night nurse Pam and day nurse Jennifer wrongly assessed me as experiencing a panic attack due to "anxiety" about going home. Pam also chewed me out for taking time away from other patients who "really" needed her care (my friend witnessed that unpleasant exchange). I was in and out of awareness for the rest of that day. This terrified me (my symptoms as well as being ignored and dismissed by the nursing staff) as I knew something was very, very wrong. Needing support and a witness, I called my friend (retired nurse). She arrived at the facility around 5am and stayed with me all day. Finally, around 2pm, I asked her to phone my high school BFF in Houston who's a doctor. Dr friend had two words for us: "Ambulance now!" Wheatridge's day nurse, Jennifer, only made the phone call due to pressure from my witness. These two dear friends, along with Lutheran's ER and other medical personnel, saved my life. Accordingly, I do not recommend Wheatridge Manor for anyone. Yes, the PT and OT are great, but the rest of the facility lacks adequate, coordinated care. However, if that place seems the best placement for your loved one, be sure to check on them frequently and to advocate for their needs or they may either almost die like me, or actually die, from inadequate care.

Recovering from a skiing fracture, and Sheila is awesome. Great communication, skilled, and…read morepatient focus. Highly recommend!

Everyone that I dealt with upon my arrival were very friendly and helpful…read more I was seen for my appointment promptly. Elizabeth my therapist was great, she spent a long time with me, being very thorough with everything from my issue to how to help it. She explained so much to me, it's a relief to have someone that let's you really know what is happening. I feel that with her help I can get back to being better and preventing this from happening again. One more thing that was such a relief was when I said I couldn't afford twice it wasn't a big deal, that we could work with what I can do.

I couldn't imagine a greater pediatrician. The entire staff is kind, attentive & has been truly…read moreamazing overall. I'm so glad we found them!

Dr. Molly Gilpin is an incredible pediatrician! We couldn't be more grateful for the care and…read moreknowledge she shares with our family. It means so much to find a pediatrician that you can trust to be there for your babies best interest. Molly has also has been an integral part of my exclusive pumping journey. Her wisdom and guidance in the process was a life changer for my baby and myself.

My mother lived here in Independent living and then in Assisted living until her passing. I will be…read moreshort and to the point: We had many experiences here and I have only good things to say about Covenant and their staff. We also have a very close friend in their Independent living and he is very pleased.

Our parents have lived at Covenant for twenty years and the care is beyond wonderful. They are…read moreknown, loved, and cared for like family. Mom is in the memory unit now, while dad's moving into assisted living this very week -- all with tender loving care. We are on a first name basis with so many staffers and so grateful for them all.

They are money hungry and pay caregivers so low it's not close to a livable wage. They let…read moreemployees go with no notice. The owners don't have to see the caregivers face they are just a number. So you can be the best caregiver in the world and they preach that's what they are about. But workers are a number not a human caring for people's last days. Don't be fooled and don't work there... instead work at Wendy's.. they pay more. And faith based ... that's comical. Workers are treated like trash not family.

Home Instead is terrific. After a major surgery and time in rehab I needed someone once a week to…read morehelp here at home. They matched up to a great caregiver. She was a hardworking and very caring person. The good news is I have progressed and gotten strong and no longer need a caregiver and the bad news is I will no longer have the weekly visit from that special person.