We would like to let everyone know of our recent experience while renting the "Absolutely Stellar" home with Siebert Realty. We were 18 Adults (4 Seniors over the age of 65) and 8 kids and each one of us was extremely excited about our week long vacation (7 nights) at Sandbridge Beach after having been home for a long time due to COVID Situations. A home that promised an "Absolutely Stellar" experience priced at ~$16000 was nothing short of "Absolutely Awful". When we made the reservation, over the phone, with Siebert Realty - We asked them about their cleaning protocols and they told us that they DO NOT WASH their comforters and can put them away so they do not come in contact with us during our stay. They also told us that they would have linens in Plastic bags so we can spread them ourselves on the beds. We requested them to do so and reminded them of the same 3-4 times prior to arrival. We arrived around 7pm on Saturday, August 15th and 3 adults first entered the home and as soon as we entered we felt disappointed. 1) The COMFORTERS WERE NOT PUT Away and linens along with UNWASHED COMFORTERS were spread on ALL the BEDS of each and every BEDROOM. 2) The FLOOR was NOT CLEAN and was WET and had sand from the beach. 3) The dishwasher smelled like VOMIT. 4) The Bathroom Faucets had floating gunk. 5) Microwave door was BROKEN. 6) Refrigerators were not clean. 7) None of the dishes in the house were cleaned property. 8) Each and every table of the house had sand/water stains/dust. 9) Bathroom Flush in a bedroom where 3 Senior Citizens were sleeping was NOT working! Given all 26 of us had arrived, we cleaned at best we could and it took us over 6 hours to get the house in a livable condition. On Sunday, August 16th - we called Siebert Realty informing them of all the above and asking them when the broken microwave door and flush will be fixed and what they are going to do in order to take care our experience. They said they will have the flush and microwave fixed ASAP and will reach out to the owner to see what they can do for compensation (We suggested 2 day prorated refund for the pains that we were put through). There was RADIO SILENCE for 3 days - No one fixed the microwave door or the flush adding to agony and extreme inconvenience for seniors having to use bathrooms that was not in their room especially at night! When we reached back out asking for an update, and were told that that there are no refunds for cleaning complaints and that if the owner is inclined to provide any compensation they would be back in touch. Keep in mind - we are now on Day 6 and the FLUSH or MICROWAVE wasn't fixed. Maintenance shows up on Day 6 with a microwave and tells us that the flush needs a part and can't be fixed. Day 7 i.e. less than 24 hours from checkout is when the flush was fixed - funny right? Today, 8/28, I re-reached out to Siebert to see if they had heard back from the owners and they said the owner isn't offering any compensation and Siebert Realty also had the audacity to state that "I do know that we did everything we could for your group and responded in a timely manner" I would like to end my feedback by asking you to please NEVER rent from this company again! They do NOTHING to take care of their properties or their renters! This sums up my "Absolutely Awful" experience! read more

Literally dirtier than a college frat house and they expected us to stay there. BARF. don't waste your money here. Also worst customer service ever. If you don't post a good review they ask you to take it down or delete it themselves. SCAM SCAM SCAM. read more

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Absolutely the worst rental company my family has ever had! The landlord of Seahabilitaed and the realtor should be ashamed of themselves. And before they even try to blame us and seems to be there motive to anyone that posts a negative review, the house was rented solely because it had an elevator for my disabled father. The elevator had a work order from the WEEK PRIOR to our arrival, and Siebert has the audacity to say we broke the elevator. Do not rent from this company or rent this house- unless you like to live in filth with a tub that leaks into bedrooms, broken elevator, filth around to pool, bug covered furniture and an AC that doesn't work- which all of this was reported to the realtor- with email verification!!! They definitely do not care about disabled persons! read more

We had a great time at Sandbridge Beach - and will return again but Seibert Realty won't be getting my business. We didn't have the most expensive property, nor did we have the least expensive. But, in my mind, every house in their rental system should be equipped and maintained to the same standards. I live locally and planned a large family event - I went to the property early to set up. When I drove up to "When East Meets West" I was immediately confronted by garbage cans in the driveway so I could not pull in - I needed to get out and put them away (this concerned me since garbage day was days ago - doesn't an employee or cleaning crew do a walk through of every house before it is rented?). My first impression of the house was disappointing. It looked shabby and rundown. The discarded beer cans and bottles littering the walkway did nothing to improve my opinion. The house itself was on the ocean and well designed for large groups. On that score it was perfect. However, the interior had seen happier days and did not reflect the online photos (the broken, saggy eyesore of a couch) . Quite simply, there was no standard of quality. I have rented vacation homes from different rental companies in various spots as well as being an owner of a lake house that was in a rental management company for years. I know what to expect and how it should be done - the right way. The house was "clean" upon first glance, but dare to look closer and it was evident it needed an extensive deep clean. The oven was dirty. The house smelled musty. Old uncomfortable mattresses that even Fred Flintstone would find uncomfortable. The pictures on the walls needed to be wiped clean. The windows sills were wet with black mold. And the carpet was gross (who has wall to wall thick pile carpet at an oceanfront house?? It is impossible to keep clean!!!). We were on the ocean but couldn't see it because the windows were so filthy - whoever had stayed there prior wrote in the grime so as we looked out to the ocean we saw initials and scribbled words. I know it is hard to stay on top of cleaning windows - especially on the beach but I would guess it had been some time since they were professional cleaned. The handrails were gross to the touch due to build up grime! Utensils and supplies were difficult to locate. We found the broom at the end of the second day - it had fallen behind the water heater in the laundry room. Perhaps this may be why most of the lamps were missing lightbulbs. So we didn't have light to inspect too closely. When I rented my lake house we had an extensive checklist of household items that were required to be on hand and in excellent condition. The rental company would periodically check and if not up to standards they would replace at the owners cost. I assumed a rental home (that I am paying thousands of dollars for) would have certain items on hand - for example: The essentials which were not provided: Flashlight with batteries Functioning Fire extinguisher Pot holders (do you know how maddening it is to not have potholders to take items out of the oven?? We used socks. ) Corkscrew Broom & dustpan in the kitchen Dish washing drainer Sharp usable knives/Steak knives Plunger & toilet brush Clean grill & BBQ tools Lightbulbs - several lamps had no bulbs!!! If the house claims to sleep 22 then there should be 22 cups, plates and enough silverware for 22 to use. Mats at the door to catch sand and dirt Quite simply, the house lacked basic standards of quality.... The advertised air hockey and ping pong tables were broken and discarded in the corner taking up space. The advertised game cube and wii did not have games or controllers - did it work? Who knows. There was no reason to turn it on. Bedroom windows would not open or stay open. Wet, black mold was evident on many of the window sills. I imagine this house would be fine for people who have not traveled extensively and are unaccustomed to standards of excellence. Or a frat party. But for my hard earned money and family vacation time I would look elsewhere. We alerted the rental company to our concerns when we checked out. Being there for a long weekend, we focused on friends and family, choosing not to call and complain (ONLY because my relatives and guests told me to relax and enjoy - and we were nonstop busy). The agent at Siebert told us nothing could have been done since we were checking out. Fair enough. If we had called during our stay the agency would have delivered a functioning fire extinguisher, broom, air hockey table (?!) and pool table sticks. Would they have cleaned the windows or the black mold from the sills? They offered an apology. Our review is about the principle. Companies need to adhere to higher standards and offer quality. Not assume customers and clients will accept mediocrity. read more

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So wish I would have read these reviews before spending over 5k to Spend a week in an absolute DUMP!! ZERO rating!! My family stayed at "Sea Haven" it was Sea Hell!! This place was nothing like the pictures represented. Mold on walls around vents, dirt and dust everywhere. Hairs in bathroom from previous renters. Lower level infested with spiders, duct tape holding towel racks on wall, sliders windows filthy can't even see out. The beach itself is very nice if we didn't have to go back to Sea Hell" every night and Siebert was so not helpful! They said they thought it was fine???? Wow would hate to see how they live!! They offered back out cleaning fee and that's it.... DO NOT fall for this sham!! read more

We stayed at "Sandcastle" 3244 Sandfiddler Road and the house exceeded our expectations. The house was updated, beautifully decorated and the views were incredible as it's right on the beach. The kitchen had everything we needed for our stay (better stocked than my home kitchen), everything was very clean and the new pool and deck made an already incredible house even better. We'll definitely be back! read more

Siebert Realty - Vacation Rentals Near Me - Virginia Beach, Virginia

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We have been coming down to Virginia Beach for a number of years now. Obviously nothing is ever perfect. This year however takes the cake for the most disgusting rental I've ever been in. DAY 1- arrived early excited for our vacation. The house cleaner arrived around 2 o'clock to clean a six bedroom home... She was out of there by 3 o'clock. The beds were made and the trash cans were emptied but that's about it. Bathrooms were not clean. My shower was filled with mold and sand and grit from the previous user. There was also a rug in it that was soaking wet from the last persons shower. I wasn't happy they don't even wash bath mats in between families. In addition to the filth, One of the dishwashers was broken and beeping continuously. I forget exactly when we called about the dishwasher but when maintenance came out they said they had to either take the countertop off or lift the floor up to get this dishwasher out, and he left. I forgot to mention that somebody figured out how to turn off the horrible beeping but the dishwasher still wasn't working. The maintenance guy managed to fix the beeping so that we couldn't turn it off so we were stuck with that constant beeping! We have an illness in the house so we weren't paying a whole lot of attention until Thursday when I could not stand that beeping another second I called the real estate office and the guy hadn't even put in a work order to fix the dishwasher after he left. Unbelievable! They did come and turn the beeping off, but we were still down a dishwasher, with 20 some people in the house. Let's see, what else happened? Our air conditioning went out upstairs on Thursday evening.....that couldn't be fixed either, so everyone with an upstairs bedroom had to swelter for two nights. Oh yes, it turns out my toilet was leaking so they wanted me NOT TO USE MY TOILET!! Sorry, but NO! I am going to use the toilet in my bathroom for which we are paying a fortune, to stay here. For that amount of money, everything should be pristine! At this point, I can't even remember everything that went wrong but it was the vacation from hell, to say the least. read more

Siebert Realty - Day 1 of our beach vacation. The house cleaner was there for a whole hour between families. - Vacation Rentals Near Me - Virginia Beach, Virginia

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Bay Tripper is not a 7 bedroom. They consider a nasty fold out sofa in a den as a bedroom. 1 of the 6 is a converted garage. Another bedroom had a washer dryer and was a utility room with bunk beds thrown in it. Also, there were multiple broken chairs left around the pool that were dangerous. It was disgusting and not cleaned well. We asked the realty company to come back and clean the tubs which were gray with grime. I do not recommend this house. read more

Siebert Realty - Broken Chairs - Vacation Rentals Near Me - Virginia Beach, Virginia

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Rented swept away house over July 4th, Filthy disgusting outdated house, pictures online very Deceiving, I had asked what kind of extra cleaning would be done because of Coronavirus, I was sent e-mail, I was told all highly touched areas would be sanitized, well the kitchen floor had not even been swept,kitchen counter had food stuck to them, drip from ceiling onto dining table Filthy carpet, dirty beds, cleaners stripped bed but didn't have sheets and said they would bring them back, never did! Slept on beach towels 1st night! screws sticking out of deck! Screens falling off of sliding doors, grill on deck Disgusting I paid a lot of money for this house and expected for it to at the least be CLEAN! I dealt with cleaners and Maintenance the 1st 2 days of my vacation and then still everything wasn't fixed, I have rented houses elsewhere and NEVER had this kind of problem! Siebert Realty did give me a very small refund, nothing to compare to what I paid! I definitely would not recommend Siebert Realty or swept away house! read more

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I rented from Siebert realty 3 times before this last rental last week. Everything has always been clean and nice always. This last time was more then a disappointment we rented Happy Daze it was disgustingly dirty. I cleaned and washed the floors so the babies could walk on the (with socks... never barefoot), floors. We moved the sofa because one of the toys rolled underneath it, it was disgusting. One of the bunk beds was not made there was laundry fro another family under it. The ladder to the bunks was broke. Dishes in the sink were dirty on and on!!!! I did call Siebert and they did come out and fix the ladder and offered to clean, but I had already cleaned. I do not know if I will rent from them again. read more

Worse experience ever. House was not fit for rental. Mold on the ceilings, stove broken, rat in the pool, no lights or fans in bathroom, old furniture, stained seats, bathrooms with broken floors. Siebert did not address a lot of issues until late in the week. Siebert management never followed up. GM should be fired. Never rent Beach Palace. Should be Beach Dump read more

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Had a great stay at Five Star. Have rented from Siebert numerous times and never had a problem.

Hello. We were located at Atlantic Retreat and we had a couple complaints. I called concerning theater room. The projector wouldn't not work so we were unable to use it. I called concerning this and was told that someone would be there to fix it. No one ever showed, so we were there for 4 days, not being able to use the theater room which is a disappointment because this was one of the main reasons we booked this house. The house is also unclean and there is dust and cobwebs everywhere. In one of the rooms the blinds were broken and would not go down so one of the ladies had to put a towel over the window. One of the toilets is broken and I have to repeatedly take the top off and wiggle the hose. There is mold in the ice maker on the second floor and the coffee pot had coffee grinds in as if it wasn't cleaned from the last guest. There is also a stair railing broken which is also a hazard because we have older women with us and they depend on those railings to climb the stairs. This is in violation of the handicap accessibility of the home. The pools are also unclean and loaded with debris. The inside one is full of dead floating bugs and the door will not close. The ceilings fans on the 3rd floor are caked with dust. The couches on the 3rd floor are stained and has hair all over them. The door that leads to the balcony on the third floor doesn't lock and we do not feel safe. We were here last year and the property was disgusting. It's a little better this year but I do believe this will be our last year booking with them. We have 30 women who traveled 6+ hours and not able to use all of the amenities that was advertised in this property that we paid for. We were better off booking hotel rooms. VERY DISAPPOINTED!!! read more

Atlantic Resort. If you're looking for a large run down, dingy property. This is the place. Stayed there 2nd week of September, property was in disrepair, missing 2 mattresses , kitchen cabinet doors missing, outdoor kitchen, door kick in. AC unit on last legs, so had to put a portable unit in room and tape ductwork to an open window. To be fair Siebert did try to address the issues as they arose, but because of the amount of issues and overall condition just becomes a distraction from one's vacation. Property was in need of renovation years ago. Made the best of nasty situation. Stay away from this property. read more

Siebert Realty was very easy to deal with and made our vacation affordable with their layaway plan. When we got to The Shore House on Wood Duck Drive, the inside of the house was immaculate. Housekeeping is doing an amazing job! And the pool was sparkling clean with very sturdy pool furniture. The owners have gone out of their way to select some beautiful and unique decorations for their home. My whole family loved it and we appreciate Siebert's for making it possible..Thank you! read more

Very disappointed in the property that they made a large commission on and didn't provide basic services- no ice, no hand soap, filthy rental house-sand on all the floors- not clean, the so-called sand volley ball court was a field of weeds, sand burs, unusable for volley ball. The swimming pool had unstable hand bars walking down the steps to pool. Numerous calls to Siebert Realty about the numerous weeds, burrs in the sand volleyball court, lack of ice-maker that was advertised, broken toilets, broken window that had been duct taped???? We paid $9600 for one week so Siebert probably made close to $3000. They refused to respond to our complaints while we were in the vacation home and refused to compensate us for all the negatives of staying there. We had planned on our family reunion for a year and this property was dirty, unsafe and our letters of complaint to Siebert Realty were useless. They just take their commission and don't provide services. This property was at 3213 Sandfiddle Rd., Sandbridge Beach, Va.. We are going to file formal complaint with the State of Virginia Attorney General's office. read more

Siebert Realty - This is a sand volley ball court??? - Vacation Rentals Near Me - Virginia Beach, Virginia

Horrible company to rent from. DO NOT recommend. If I could give -20/10 I would. The house was disgusting and sticky when on the first day. They took out an absurd amount of money for damages that were already there when we first moved in. Tried to prove my case but they said I was lying. Will not be renting from them again. read more

We rented "Ocean Paradise" at the end of July. The house is in a great location, and the canal runs behind it. The set up of the house is good too. The only thing is I wish Siebert Realty would use current photos of the homes they rent. This house needed some TLC. The biggest problem I had were the both decks on the home they are very rotted and boards are sticking up. There was also black mold under the kitchen sink. The mattresses we had in our bedroom was very old. The one side was so sunken in that it was very difficult to get a good nights sleep. Not sure I would rent a home here again. I would definitely like to see it in person before I would rent. read more

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My wife and I wanted to do something different with the family this year for Thanksgiving, and renting a place in Virginia Beach seemed like a great idea. We rented "Dune Our Thing", 2745 Sanfiddler and as this was our first time doing something like this we were super excited about spending the holiday with the family. Turns out this was a valuable learning experience for us. After reading the reviews (after the fact) on Siebert, we were faced with similar challenges, including a door handle that fell off as soon as we opened the door to our bedroom, a stove that failed halfway through the Thanksgiving dinner and again the next day (thank God for improvising with the convection microwave), a broken ping pong net, and a gas grill that was out of gas and would not heat up past 300 degrees Fahrenheit (picture nice bloody red hamburgers). When we called Thanksgiving night we got the answering service we were told someone would come out the next morning, and we waited around all morning for a no show. My takeaway from all of this is have really low expectations, or consider renting from Sandbridge, which although they are co-located with Siebert seemed to merit one more star. Like others who have written reviews here, I will follow up with their owners to let them know of my disappointment, and I will be more diligent to read reviews of management companies before signing a lease agreement. Shame on me! read more

If we could give zero stars, we would. Steer clear of Siebert Realty unless you want an old, run down house with negligent owners. We rented the "Surf Shack" and it truly was a shack. The pictures on the siebert website were a complete misrepresentation of the actual rental property. Upon arrival, the house was filthy and the furniture was all broken and appeared to be garbage picked. The main fridge was broken, with no replacement and just a note taped to it saying "sorry for the inconvenience." We had to call and ask for a replacement, which siebert did quickly supply. However it was a small mini fridge for 15 people. They sent a furniture repair contractor who laughed at evaluation of the furniture and recommended it be replaced immediately (this was refused by the slim lord owners). There are piles of broken furniture all around the property. The house is also infested with ants and there are not enough cups/plates/silverware for the advertised guest count. The managers keep saying they never get complaints, which is hard to believe. We spoke with the neighbors and they informed us multiple people have complained. We have renamed this the wish.com house. Pictures included of what was advertised and what we got. Oh Sieberts GM also claims you cannot base your rental on the photos...well then what are we supposed to base it on?! After driving around the beach, we noticed a pattern of the nice, updated homes being rented by the other companies and all the run down ones with Siebert signs. Do yourself a favor and rent from the competition!! We have been Siebert renters since 1983 and we will NEVER rent with them again. read more

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The house we rented for over 4,000 was a disgusting mess. The decks were in terrible shape. A second level outdoor step actually fell out under my husband. They send a contractor out and we were basically told, don't use the decks. No compensation, no apology from the homeowner. Stay away from Star of the Sea and Siebert Realty. read more

We stayed at Esmeraldas! It exceeded our expectations! Great views of the bay...The home was spacious,updated...AND CLEAN! Everyone we talked with at Seabert was pleasant and efficient! Booking next year for sure! read more

Their online booking system is terrible! We had planned a beach vacation for a year, and their people cancelled our reservation without an email or a call. Very unprofessional, and unwilling to work out any kind of solution. I will be booking through Sandbridge Realty from now on. read more

I rented "the Tides" for the week of Sept 23 to 30, 2023. We have rented homes through Siebert Realty 5 times. The previous homes were fairly good, although the furniture was past the expiration dates. This home is TERRIBLE!! There were bugs on the window seat in the main dining area and on the kitchen window sills. There is black mold in most of the shower/tubs. The wall paper is peeling. The dining room furniture is unclean. When I arrived to The Tides, the front door was unlocked. Anyone could have come in here and, who knows, might still be hiding in here! I would suggest finding a cleaner home if you come. Siebert Realty did send maintenance to fix the keyless entry and hopefully it is fixed! They also sent housekeeping for the cleanliness issues. Apparently, this home owner has his own cleaning crew and is reportedly happy with them! This is absurd. I think my 7 year old granddaughter would have done a better job! I definitely recommend renting a different home and possibly using a different realty...unless you like bugs and unwanted guests you never invited. Oh yes, the sign out front indicates newly renovated....as if! Sheila read more

At this time when stress is at its highest level we were delighted with our vacation booked through Siebert. We booked late so there were not a lot of choices but the staff worked with us. We were relieved with the care taken when we checked in and everyone wore masks. Even the weather cooperated with sunshine and beautiful sunsets. Thank you Siebert for another great and much needed vacation! read more

I'd give this business 0 stars If I could. About two months ago I contacted this business to cancel my reservations for October due to several family members getting covid and death of a family member that had us all over whelmed. At the time I contacted Seibert I was told that even though I had purchased insurance and had these concerns that I and family still had to come and that If not we were more then likely to loose the entire $8900.00 at the time because covid was no longer a big concern nor do they cancel because of Covid19 or death. This place that I have used for the third time has not only lost a customer but maybe even more potential customers will see this review and go some where else. Seibert Reality has should that they care nothing about there customers or there health or even anyone else! read more

I would give them negative stars if it was possible on this sight. We have a contract to rent a house in Sandbridge through Siebert Realty during the corona virus outbreak. We are all older than 65. They have refused to return the rental fee. Or help with recovering $4085.18 I wouldn't use them again for any reason. We call and just get the brush off. The CDC is mandating no travel at this time especially for our age group. read more

Extremely disappointed with this company. The house was falsely advertised and very different from the pictures. When we arrived the home was very dirty, mold in the showers, a 12 x 12 hole in the ceiling exposing wiring (they stated it was a broken pipe a week earlier but why was it not covered?) a large hole in the deck flooring that my nephew stepped in, furniture damaged, carpet ripped and coming up, the interior pool room had 3-4 inches of dirt and debris in the window sills that they wouldn't close, the deck railing was rotted and not attached. The list goes on and on. When I called Siebert upon check in about multiple issues, I was told we should be grateful because many homes around us were paying more than us. They did sent someone to fix the deck hole after 3 days but only because I stated someone had fallen and they were going to have a lawsuit. We will never use this rental company again! Stay away. read more

Pinnacle Do not rent this place pictures are out of date place is run down sliding door to deck barely opens pool table is garbage furniture in game area was filthy lighting in game area worked only half and wires hanging out of ceiling fan where a light use to be pool liner ripped and falling out cleaners don't do there job urine In toilet upon our arrival so that tells you toilet was never cleaned front porch not usable blocked off with cabinet/microwave stand sun room blinds inoperable one tv didn't work at all light bulbs blown out needing replaced deck furniture in poor shape and not as pictured WiFi was very spotty didn't work at all in lower level bathroom or bunk bed room we rented this in off season for around 4K for the week I have no idea how they get almost 12k for this place in peak season very disappointed read more

We had some weather move through the area we were going to be staying at before we headed out. They kept us up to date on the progress of the property we were staying out. Upon check in we received clear and easy instructions on where to find our building and how to access it. The stay was great and the location was clean. We didn't encounter any problems during our visit. Check out was just as easy as check in. They made planning a vacation a breeze. We opted for booking in advance and utilizing the payment plan. Made paying for vacation easy as they deducted payments up until our arrival. When vacationing we will definitely use these guys again. read more

DO NOT LEASE THIS PROPERTY. THE PICTURES DO NOT REPRESENT THE ACTUAL CONDITION OF THE PROPERTY. Our family stayed at the Surf Shack Unit Number 42241 from July 20th- 27th. We were extremely disappointed with the condition of the house for the following reasons. The property was advertised to have a boat dock. The boat dock is in a state of disrepair and inaccessible. The rental company did not take any accountability for falsely promoting this amenity. Once I brought it to their attention, they informed us they removed it from the listing, however, it has NOT been removed. They also did not offer us any compensation even though we were unable to fish or paddle board during our stay. The second issue was a broken AC unit for the master bedroom. The broken unit forced us to switch rooms so my infant nephew wouldn't have to sleep in 90 degree heat. Again, the owner was unwilling to offer us any compensation for this major inconvenience. There were also a number of other issues such as ant infestation in the downstairs bathroom, poison oak in the corner of the property, clogged kitchen sink/ garbage disposal, hair clogging multiple showers, hair balls were all over the bedrooms, the plumbing for the outdoor showers were broken and unusable, the entire downstairs had an unpleasant odor, the kitchen refrigerator leaked water on the floor, the front loading washing machine most likely has mold and mildew in it as well as a ton of hair, lighting did not work in a number of the bedrooms. In my opinion these issues are the result of neglect from the owner, but I also feel that it reflects poorly on Siebert Reality that they would promote a property in this condition. This property is not worth the money they are asking for. STAY AWAY! We will NEVER use this realty company again. No accountability. read more

Poor ownership and poor property management. I have never written a poor review before, however this situation merits a bad review. My family and I rented Humphries cottage from Siebert Realty in Sandbridge, VA. Frankly, we were disgusted not only with the lack of cleaning and care of the house prior to our arrival, but also the lack of response and assistance by the realty company when we reported what was going on. If i could rate the house itself, i would. When I arrived to the house with my two children under two, the sheets had been replaced on the beds and there were new towels laying out for us, but not a single thing had been cleaned. There was sand and food remnants on the floors, grime on the fridge, old food in the sink, dirty/used washcloths still hanging in the bathtub, broken/missing blinds in the bathrooms, grimy/moldy air vents, and a barely working AC Unit - just to name the most egregious things. I would post pictures if i could. Needless to say, the place did not look like the pictures posted on the website. I called the office several times and ended up having to physically go to the office to get anyone to respond. The bedrooms were 88 degrees all night long, even with personally purchased fans running in all the rooms to help cool it down. An emergency maintenance person came the second night to set up a portable AC Unit to help the house cool down, but it did not help. The children woke up the second night in full night sweats. when i went to Siebert-Realty the second morning we were there, I told them i was unwilling to keep my family in such poor living conditions for our vacation week and asked if they could put us into another house or return our money so we could just go home after less than 48 hours of being there. Siebert-Realty said it was up to the owner of the house to decide what i could be reimbursed and that they had no other houses available to put us in. Two hours later, at 11am on our second day at the house, i got a phone call from Siebert-Realty saying that the owner would reimburse us for half of our stay if we left that same day. Mind you, i have two small children under two years old. I pushed back, but the realty company told me that i was lucky to get that because normally they only reimburse 20% per day for no AC in these situations. I was unwilling to spend another night in those conditions with my small children so we decided to pack up and leave on Tuesday. We arrived Sunday at 4pm and left on Tuesday at 2PM. The worst vacation ever and it is extremely disheartening that the realty-company would not stand behind the product they advertised to refund the full amount of money. I will also be making reviews on other sites as well as to the BBB. I do not want anyone to have the same, unfortunate, experience our family did for their one vacation week of the year. I will never get that time back with my family. Beyond disappointed. read more

Forgot one last thing the house shakes more then a cruise.They need to update there pictures on the web site they are very deceiving to which some of those houses look like. Once upon a tide sand hill is so high you have to take a hike to get to the beach. That advertise it as a stroll. Lol. The fireplace is not in working order but the advertise that. Hummm. The kitchen pots and pans are the worst. The dishes smell.there was mold in the windows. The screen was broken on the screen room a lot that is good for. We call Seibert office and the girl that answered was rude and argued that the pictures were exactly want we rented. How would she know did she inspect this place her self. Beware of renting from them they don't stand behind there customers. read more

If you want to have a very expensive camping trip, rent a house through Siebert. It's cleaner and there are fewer bugs if you sleep on the beach than in No Comparison (3672 Sandfiddler Rd, Oceanfront). The issues we had all week were numerous - predominantly pertaining to the condition of the house, safety issues, filthiness, ant infestation, and lack of response by Siebert when we called in a large waterleak (from the kitchen to a bathroom one floor below). The pictures on line are deceiving !!!!! The only positive regarding No Comparison was the beachfront location. We were not happy with the rental property NOR with how Siebert ignored most of our calls throughout the week regarding the issues we were having. 1 star is more than they deserve. read more

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0 is true rating. Seibert was unresponsive and misleading. The house we rented in 2019 required maintenance almost daily. And we received no refund for an unusable bottom floor full of toxic smell from what the only honest maintenance person acknowledged that the problem was too extensive and expensive for Seibert to fix. Money-grubbing monopoly. Do not trust them. read more

Absolutely a terrible experience with the office staff, I have met a more rude and disrespectful organization and management team.

We have rented from Siebert Realty for @ least 20 years & mostly we were satisfied , for the last 8 years we have rented the last week in Sept & rented Queen O' Sea , we had noticed the last maybe 4 yrs that the house was in need of some TLC , but it was mostly clean , the house was sold to new owners & the owners were in charge of cleaning & maintaining the house , so we were told by Siebert . This year 2019 the house was filthy , over taken with ants inside & outside . Cobwebs & large dust balls hanging on the walls . The decks were sorely in need of repairs , according to Siebert , we were told they have nothing to do with our problems & that they would contact the owners , we assume that got no response , because we got nothing but a small bottle of Terror ant killer to put out . Calls to Kat also got no response . It saddens all of us to say we will after years of being a repeat customer we will no longer be returning , to our home away from home , Queen O' Sea ! Such a lovely home , that we feel will continue to remain in disrepair ! The Windham Family read more

We have been renting from Siebert for a few years now and this is the first stay at this house (Atta-Buoy). Our time here was excellent and very relaxing. House is beautifully decorated and you can tell it is taken care of. The teens really enjoyed being able to hang out by themselves downstairs. The only suggestion I would have is for the pool and Hot tub - since this house is Sunday to Sunday, these two should really be cleaned out late Saturday or the pool crew comes early Monday morning. When we arrived, there was TONS of sand in both. As far as serving dishes, we brought our own (and left them for others to use) as there was definitely not enough serving dishes/bowls. Lastly, the floors were sandy that we had to keep wiping our feet upstairs even after I made everyone take their shoes off before entering the house. Otherwise, everything else was wonderful and we absolutely love this house. See you next year!!! The Walsh Family!!! read more

We have spent many years coming to Sandbridge and renting houses from Siebert Realty. Most of the time things were fine, but when we did have a problem they tried to make it right. A suggestion from our group would be to have someone --the owner or someone from Siebert check out the properties before check in time. I realize that it is hard to have a place super clean in a few hours if it is a place booked every week, but when you come in to a place and have paid the fees they charge, one doesn't want to have to deal with a dirty house....someone should be making sure it is ready. Siebert did try to make things right, but the hassle of having to deal with this is discouraging. We have booked the same house again this year and are hoping things will be improved since our last visit. read more

We have rented from them for years with minimal problems, if any, which were taken taken care of very quickly. We began renting at Sandbridge Beach first with our children and now with our eight grandchildren this summer. Can't wait to go the this wonderful 'family safe' beach on vacation again. read more