Dr. Manuel was rude the last 2x I went. He made me feel uncomfortable every time I spoke (ex: making unfavorable comments and focusing on flaws). I had to cancel my apt and get refunded due to his negative behaviors. I felt overwhelmed, insecure, and hurt by his negative remarks. I noticed his behaviors were self-centered, lack of empathy, and superior attitude. I really wanted to give him the benefit of doubt the first time but being the second, I realized that's just his personality. The front staff and management were really nice though. read more

Super nice staff for the most part, just very overpriced and don't let Jackie from Otho touch your teeth she is actually the worth and rudest person but other than that I like it. read more

Do not come to this place. The owner Terry called my husband and gave him a choice to take his bad review down or they won't continue treatment with him. After we've paid about $6k out of pocket to continue to fix THEIR mistakes and Terry refuses to take accountability claiming their orthodontists are sub contractors and not employed by Sierra Dental. Update since Terry contacted Yelp to get my review removed: Terry knows exactly who my husband is and comments on my review acting like he has no record of us being a customer then proceeds to direct message about our ongoing issue. Goes to show how his entire yelp page is fraud since he contacts yelp headquarters to get reviews removed from honest customers. He's refusing to give us our money back or at least pay for my husband to finish treatment elsewhere since they couldn't do the job right. He then proceeded to call my husband a "child" over the phone for posting a bad review? Isn't that what Yelp is all about? Honest reviews? read more

Sierra Dental Care - Orthodontists Near Me - Modesto, California

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I started going to this location pre 2014. Moved in 2016 so I had not made here in awhile. My first appointment back to this location, indeed had me in question. As my appointment time was slightly changed twice before I even arrived here at 1040 am. So that rubbed me the wrong way, because I felt no one was on the same page nor was I properly explained a couple of things during the initial appointment making. Now don't get me wrong, this is still by far my 1st gl to choice for a dentist. The staff is very nice and I've never felt as though they recommend things that are not needed. I just felt the need to address the con first.( my experience only) Eventually after everything was straightened out. I was able to get done what was needed based on what I initially set my appointment for. Overall still a great place to get all of your dental work done. They have evening appointments as well and on Saturdays. read more

Sierra Dental Care - Lobby area - Orthodontists Near Me - Modesto, California

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I have been coming to this office for a few years now. Its nice that you can schedule emergency appointments real quickly and the staff are nice and helpful. Personally i prefer seeing the same Dentist and make my appointments with DDS Armendariz who is great at explaining the procedures ahead of time and is a compassionate care giver. I originally came here for an emergency and this dentist got me in right away but i have continued my dental treatments here because i get effective, efficient dental care with a personal touch. read more

Sierra Dental Care - Orthodontists Near Me - Modesto, California

Love Dr Manuel he treated my mom about 10 years ago and did an excellent job a beautiful six unit bridge. 10 years later I recommended him to my best friend whose mom was also going through a lot of dental issues. My friend was in tears with the kindness and consideration he treated her mom after bad experiences at other dental offices. It's great that there are professionals in dentistry that treat our family with dignity. Thank you, Dr. Manuel. read more

Called made a appointment to see if they can polish remove stains off my composite bonding , I understand the X-ray policy so that was ok for first time customer but what I have the issue with is the lady on the phone saying 1 price then when I get there it's 2800$ for a simple procedure um no won't get my money all They are worried about is the money read more

I called in the morning, for emergency appointment , I had a fistula in between 2 of my teeth, so much pain .... and they scheduled me at 1 pm Seriously hat off for this visit... Black guy dentist was so knowledgeable, kind and friendly, he explained everything to me before starting.... In less then 30 min .he did extraction of both teeth and remove fistula... I didn't feel anything... so fast and painless, Amazing fast and good work.... Thank you Highly recommend..... read more

This place was really good about 10 years ago, now it's pretty bad. The office was unorganized. Why would you che isle me for a late appointment then tell me to come back? Some of us have to use PTO for appointments. I will never use this dentist again. They also overcharge for basic devices that should be included. Modesto is really lacking with quality dentist and quality doctors as well. I recommend going out of town for your dental needs. I came here about 5 months ago and was basically arguing with one of the front desk girls over my insurance (they had the incorrect info) on top of that I work at the insurance company that my insurance is through. These doctors office are so quick to hire these inexperienced children for adult jobs. Sierra Dental please refrain your front staff and insurance dept please. read more

I've been coming to Dr. Manuel for years. He's great. Always happy and upbeat. Today, Sim did my cleaning. She was phenomenal! Polite and kind and extremely through. Frequently asked if I was ok and was very clean. I saw her wipe down every piece of equipment she used after completing my exam. Marisol helped take the photos. She was also nice! I love this dentist they have great people working here and the ladies up front are nice! read more

this place will steal your money and not give you what you paid for. They refuse to take accountability for the mistakes and simply point fingers at others. DON'T COME HERE. UNSATISFIED. Dear Terry, no i'm not a patient and do not have to be to share and express my opinion or concerns. Also, if your going to be a part time pastor pay attention to the the 9th commandment. "You shall not bear false witness against your neighbor" Ridiculous business. Embarrassing attitude. Disgrace to the community of Modesto. read more

Fuck this place!! Absolutely zero stars. Stay away from this place. Your location Sierra Dental Care 3801 Pelandale Ave Suite B-9, Modesto, CA 95356   just now The staff is very friendly Then Afterwards when they get you on the hook. It's very disappointing actually.!! I had braces put on my 14yr old daughter and my ex wife has insurance that's secondary and my insurance at the time mine was primary to pay maximum towards my daughter's braces. My ex wife's paid $1800 and mine paid $1000 and they said that while billing my insurance didn't pay the full 1k. So that's fine but I borrowed the rest so they charged me $5899.00 total that very day I gave 1k cash on my cards so with everything they so far recieved a little shy of 4k and when my daughter went in over two months later they said when they see her I need to before give a payment for a few months I missed or else they wouldn't see her? That right there left a bad taste in my mouth. So I paid over the phone $324 dollars for them to see her to take care of adjustments and they told my ex wife while my 14 year old daughter is in the dentist Ortho seat and said the Ortho placed the braces to high and there new Ortho wants to remove and have her come back to place where the new Ortho wants them. My daughter's teeth got worse and they say it wasn't put on wrong? so why was it removed? in the first place her uppers? They say well there not on wrong but they didn't compromise they didn't make price adjustments hold no accountability. Of course there going to say there not on wrong that there new Ortho just doesn't like where there at. But when my daughter had her braces put on originally a assistant is whom placed them and the Ortho just over looked it and said ok there good to discover they are on wrong? Just yesterday they seen my daughter to place the uppers back on correct and wanted another payment of $320 dollars and I'm the person that's responsible party with signed docs to make payments and they disclosed to my ex wife my personal financial obligation that's in my name to my ex wife when they know she has no obligation financial or payment plan. I'm absolutely disappointed after my ex wife called me and they wanted another 300 dollars because I wasn't current but yet I paid them just a week ago $324 dollars that they asked in order to see my daughter to remove upper braces because they claim there new Ortho doesn't like where there at. They also say while my daughter was on summer break and she had not gone in ,2 months while doing trips on summer break that her teeth is why they got worse which is B's. Because if the braces are on right doesn't like where the braces are that he will remove them because he don't like where there at? That's bullshit and they know it. I see braces banners all the time off freeways for $2999.99 and they have gotten well over 300% and still want to stiff me to the cleaners even by not offering a free cleaning to my daughter when she has insurance. If my daughter goes to another Ortho in the future and that Ortho doesn't like where my daughter's braces are placed? This means they get removed again? I'm making phone calls to a commission and going to disclose not one issue. They will no longer get recommendations to future business with me. There lucky I don't place a civil law suit because I'm going to get second opinions. For Christ sakes we have insurance and they get payments and yet show no accountability and the fact that there unprofessional and disclose my financials with my ex wife that has no financial obligation to this braces payment plan is very displeasing unprofessionalism and disrespectful. I'm filing a law suit and I recommend to anyone to not go here. There getting a yelp as well and I will say the truth and this is exactly the truth. Marco Costa read more

Don't waste your time or money coming here. Unless you have nothing but time and money to spare cause that's what you'll need in the end. Update: Terry nice try but my entire family and I WERE all customers of yours until recently. So now when I give an honest review about my situation you're denying me ever being a customer. Goes to show how you value your customers. Have a great day Terry and take some of your own advice of treating others nicely. read more

I am afraid of dentist. I decided to make appointments for my son and I at Sierra Dental Care, I do NOT regret it one bit! It is very hard to find dental offices where the Dentist take the time to explain everything about dental work we need But Sierra Dental is a winner!!!! All Staff is respectful, they made us feel welcomed and comfortable. I recommend this dental office to anyone who needs a dentist!! read more

Sierra Dental Care - Sierra Dental Care - Orthodontists Near Me - Modesto, California

Horrible Customer Service Called in advance to Cancel My appointment Still getting charged a Fee When clearly i notified them i wasn't going to make it Nancy V "Manger " very unprofessional Couldn't even provided her last name. Also hung up while i was still talking wouldn't recommende to anyone ... Called back to speak to the owner/Dr who runs this place & apparently can't get ahold of him if i'm not a patient But they want to charge me the fee read more

I was referred here for root canals and dumbly didn't do any research. I thought it would be an in and out procedure like my mom had done at a different dental office but after more than a year, I'm still having to go in and haven't had my root canals completed. Every single time I go in there I'm being charged for something. I think if they could charge me for breathing in their office, they would. The dentists and assistants are kind and I have nothing but good things to say about them. They treat me kindly and make me feel comfortable. I don't want to say that this is a trick to get me cool with the excessive charges and maxing out my insurance after one visit. It's disheartening to be charged like I have hundreds hanging out of my pockets when I'm welcomed kindly and have nice individuals work on my teeth. I really do like this place but I'll probably be searching for a new dental office in the new year once my insurance can cover me again. read more

This is only for the orthodontist provider. The staff is very nice and always polite however their scheduling is very frustrating. How can you only work 2 days a week? When we first started almost 3 years ago with Dr T we were told it was very important to come on time every month to have the wires tightened and/or changed. As soon as the new ortho came in all of a sudden it's ok to come every 2 months. I think it's more of a scheduling problem and I believe it has delayed my daughters care. I would appreciate more communication from the provider and an update on the progress of the braces more often. The customers/patients schedules should be more of a priority then the providers personal schedule. If the provider alone can not accommodate the practices amount of patients then something should be done. Hopefully something can improve sooner then later read more

ReviewsServicesUpdatesPhotosAbout Main Results Reviews from the web BirdEye 4.5/5 617 reviews Facebook 4.6/5 128 votes Dental Insider 4.2/5 5 reviews Google review summary 4.6 (410) Rate and Review on Google Google reviews All cleaning 27 office 25 feel 20 hygienist 18 +6 Sort by Most relevant Newest Highest Lowest Roopal Chaturvedi Roopal Chaturvedi 2 reviews a minute agoNEW One of the worst place you can go for dental service They are the money rippers I went for my mom Chek up and initially they said it was free consultation but than they charged for it which I paid them Upon taking X-rays I ask them if they gonna send them in email to me they agreed later they denied to send and ask me for the 35 dollars When taking X-ray they did mistake ans took cbt skull X-rays again for my mom who is old and went thru heart surgery recently - for medical Reasons she cannot go thru high radiations again and again -my mom is the heart patient and gone thru open heart surgery recent - they took X-rays again n again because they did mistake at first and now when I ask the X-rays they denied and moreover asking for money thag also 350 dollars The next day when dentist call them to send them X-rays they said I have to call them For that Than they started asking for 350 dollars - for cbt X-rays The girl's Lisa and Nancy valdivia so called manager tehre work there have no manners and principles first They mislead me than they started asking money from me They are the rippers DONT GO THIS PLACE if you want to be in good hands , there are many good dentist in the area where people have good principles ans service and care ! This dental place is to rip you off ... all there good reviews are fake and paid ones read more

After some long thought, I find decided to give a true honest opinion about my experience with Sierra dental care. For those of you who have dentures I understand it's never fun going to a dentist. It is a long process sometimes as of no one looks forward to having dentures made that all being said I want to share my experience that I had, what was supposed to be for six weeks, turned into over 10 visits. Many of those visits were two hours. My experience is mainly with the lab they use as something that was promised me because of my continue frustration with the process. The two issues I have are with the lab changing my teeth in the middle of the process with no one's permission, the lab even came a couple times to Sierra dental. Right when we thought we had it as good as you can get with dentures the lab decided to change all the teeth on their own without communicating that with the dentist or myself the only excuse they had was she said that she wanted to start all over, which started a whole process again basically starting over again. The manager name Nancy told me while I was sitting in the chair in front of her colleagues because it taking so long months... she told me because of my enduring all that I went through, she told me specifically that she was going to offer me and give me a brand new set of dentures for my problems and my time. I would not write this down if she did not tell me that .. I even jokingly told her should I get that in writing in front of her staff. She told me I did not need it in writing because she was the manager and when I spoke to her later finally when I got a set of dentures that do not work they touch in the back so I can't completely close my front teeth she began to change her storyline. She told me she was going to offer me a brand new set besides the set that I had for my time and inconvenience and I excepted. I work in the customer service field, and if I told one of my customers and I promised them something and did not deliver, my customers would not trust me and would look at me differently if I didn't deliver on my promise. I didn't ask for that deal she offered it to me . This experience was very hard and difficult, taking up a lot of my time, because lack of communication, and the lab that chose to do things her way instead of the doctors way. I have a set of dentures now that I can't really use because the bite is not correct. Those of you who are thinking about getting implants and dentures I cannot recommend them or will I. The manager gave me her word and never fulfilled it. And topping that I started receiving a $30 bill from them, which I will not pay. It was probably one of the most trying times that I've had or ever had having dentures made. I will tell you this staff there are fantastic. The doctor or dentist is a good man but the communication between him and the lab is horrible the lab I will not recommend, Nancy told me that she was going to have another set for me made with another lab on the house but it really wasn't on the house because my time is worth something and I spent many many hours and the chair basically starting over and over again because the lab couldn't get it right And topping it off. The manager promised me something that she didn't fulfill. I never did polish my customers anything in front of other people and not come through. Or try to change the narrative. In summary, if you're looking for dentures, I recommend going somewhere else. And as I've read some of the other reviews, your appointment may be at 10 o'clock in the morning. Sometimes you don't get in until 1045 and I see that's a regular thing with many people that have left reviews. read more

Omgggg love this place I go for ortho and have the best person I keep asking for her and always satisfied her name is Monica and I CANT believe what a great person she is!!!!!! read more

We used to LOVE sierra dental, this place now seems to focus on quantity of patience instead of quality of service. The wait times are a complete joke now, no point in having an appointment always takes atleast 45 minutes past the actually get you to a room now. Once in a room its another half hour. Had a cavity and was told I would have to come back another day to get it taken care of. Came in with appointment for 440. Didnt get out until 635 and the only thing they did was an xray and told me I needed to come back for cavity and a deep cleaning. This has been going on for the last 3 years now. After 10 years we are done with this place. read more

A few good technicians work here that I am really going to miss. After 2 years of the management team they have running this place giving me the run around I am done with it. They give you false information about your coverage so they can charge you more. I talked to three different people about the same problem and received 3 different answers. The one hand doesn't know what the other is doing. The office manager is clueless. All they care about is getting your insurance money. Bye Sierra Dental Care, you lost a 14 year client. read more

They are amazing! I am so glad I found this place, I will be bringing my whole family to Sierra for Dental care.

The staff here was great, I called about an hour before closing on a Saturday(on a holiday weekend) because I had a crown fall off. They said if i could make it in within 10 minutes they could re-cement it for me. (I called approximately 7 other dentist offices that were also open and everyone refused). From the time I started calling to when my tooth was repaired was about an hour and a half. They also accepted my insurance in addition to being extremely accommodating, I would have been miserable on this extended weekend with the holiday. Thank you so much! read more

If it wasn't for the specialist and him doing an extraction I would've given one star if the option zero I recently went in again to sign a form that allows them to release my x-rays to a different dentist with that being said the administrative director looked right at me while I was standing in line poked her head around the corner to the lady behind the glass whispering something to her immediately the lady you find the glass looked up and glares at me Clearly I know she said something about me which makes me feel very uncomfortable and has forced me to want to take my business elsewhere read more

The absolutely best dental care I've ever had was treated perfectly. What a very kind and knowledgeable staff. I thoroughly enjoyed going to Sierra Dental Care. But my comment is to Dr. Mohammed Sirjani, he is absolutely the best ... he performed a root canal on me and I've never felt any pain. I even fell asleep. Never has anybody fell asleep through a Root canal But I did. And I have not felt any pain after. I want to thank him for the extreme care he gave me I cannot say enough of this man. I would recommend everyone to go see him . Again I want to thank him so much for being so gentle and kind and thoroughly explaining everything he was going to be doing to me what an excellent doctor he is. I will definitely be going back to Sierra Dental Care for my other needs. Again thank you doctor Mohamed. Tony Garcia read more

The office is clean, the extended hours are great, they will get you in right away.. but this is the first office that did a dozen x-rays during my root canal (I can understand a couple but they did like 12 total), and handed me a long list of "needed" procedures, cost included, at the end of my initial appointment. Recent issue: They refused to fix some cracked front teeth until I agreed to get a deep cleaning. I expressed that I did not want a deep cleaning, as I did not have the time or money to do it right now, and that I'd prefer to only fix my front teeth. My teeth looked ugly and the cavities hurt-- of course that would take priority! This struggle went on for 3 weeks. The receptionist told me at one point that "insurances require a deep cleaning before certain procedures.." I called other dentists for second opinions and all 3 confirmed that was nonsense. Those dentists weren't accepting new patients, so I called Sierra and pled with the receptionist to schedule me for these fillings. She reluctantly relented and I got them done that day. They look awful. Jagged, thin.. you can see where the filling and tooth join.. it's a mess. I've had composite fillings that look like actual tooth. They even said, post procedure not to "hesitate to return if I'm unsatisfied.. they'll fix this or that to my liking." IF I RETURN I HAVE TO PAY MORE. They are accessible and will handle emergencies (my root canal was an emergency), but they'll also try to screw you out of money. Their game is quite obvious, but it's hard to be choosy when you're desperate. Happy to no longer be in pain, but I won't be back. read more

I don't know who does the billing here but they get the estimate procedure billing incorrect all the freaking time!! They charge me one amount after the procedure is done and then I get another bill in the mail stated I owned them money. They threaten me on the letter to send me to collection. This happen a total of 4 times this year!! I had to pay them multiple times because they did not get me the correct amount. It's not just a few dollars difference it was in the hundreds. What a scam! The only good thing is they have some good dentists working here but this place is ran by crooks... read more

Called to make an appointment, as a new client. I was advised of the fee of V.P. of $29.00 and the services provided, the young lady was polite and professional. After a few hours, I received a text informing me about a "cancellation fee", if 48 hrs. noticed in not received of cancellation of appointment, wow. Is this how new patients are welcomed. If your policy is to charge a cancellation, it should be advised at initial call. Point to be made, is the appointment was made on Friday, for Monday @ 2pm and I received text @ 2:03pm. I had read through the reviews posted and decided to make an appointment, not sure if the post are true or false. The office is in Modesto, I had to edit the post because I live in Modesto, CA, not San Francisco. read more

I came to this location a couple of months ago to get a toothache resolved because my dentist was out sick. They put in epoxy for my cracked tooth that arose from a metal filling, which had to be extracted. They seemed like nice people and have very sophisticated dental technology, but they are very unprofessional. First of all, they are 30 to 45 minutes late for your appointment and come up with some excuse every time, including patients not responding to novocaine. Secondly, my problem was not resolved. I still might need a cap for my cracked tooth, according to my current dentist. I'm still having pain after two months. Lastly, they can't keep a consistent schedule! I called today to inquire about a bill payment, but I got a recording saying they were closed for no reason whatsoever, despite their business hours being 8 am to 4:30 pm. It seems like they just want to work whenever it's convenient for them! read more

Still as solid as ever and I love their late hours so I don't have to take time off of work to get the chompers back in-line. There have been some staffing changes but they really have the customer service on-point! I can usually get a consistently positive experience from start to finish. I will continue to utilize them for my dental needs until I move back to the Bay Area! read more

DO NOT GIVE THEM BUSINESS. THIS IS WORTH READING: The place looks nice and office personnel are really nice which makes you feel like you chose the right place, but the "professionals" doing the work have absolutely no idea what they're doing, almost as if they're in training. I was told I would have braces for 1 year and a half at most. 2 years later, my orthodontist passed away and got a new one. This new one started from scratch because "he likes to do things his way" so I decided, if I'm going to be in treatment for longer, might as well get Invisalign. I was supposed to have Invisalign for 7 months tops and here I am now, 4 years after from my first visit, STILL wearing Invisalign with about another 10 years of treatment if I stay with them. My bite is not great, they shaved between my teeth to cause a gap for my teeth to shift and they haven't, if anything, they're shifting the wrong way. My teeth look the same if not worse than when I started and I've paid $3,300 out of pocket for NOTHING. Not to mention the time wasted, vacation and personal time taken from work, I'm in sales and sales is money, which I lost, and all the gas wasted. I'm sure I've spend more than $5k at this place to get shitty results. DO NOT GO HERE. THE GOOD REVIEWS ARE PROBABLY PAID OR CUSTOMERS THAT THEY PERSONALLY KNOW. read more

Today's visit went smooth. Dr. DeGuzman is a great dentist and Raman Sandhu, RDH, (hope i got the right person lol)was excellent and made me feel at ease instantly. Can't forget the girl in the front who helped me, she was nice read more

Stay away from this place, I waited 4 months to get Implant crowns. The Dental assistant dropped the utensils and put them back in my mouth, I complained and they retaliated the office Manager Nancy called me and told me that they were going to mail me my crowns since I was unhappy with their sanitary practices,I told them not to mail them because no other dentist would install them, she agreed to have them installed if I took down my review, I agreed if I was satified because the Ortho had gotten the bite and shade wrong for 4 months, I went to the appt and the teeth are yellow and I cant bite with them and am developing TMJ, I will have to go to another dentist to get them fixed, I paid close to $7000 for this and they told me that there is nothing they can do for me read more

Not surprised by all the negative reviews after my experience with the office. If I could rate less than 1 star I would based on the unprofessionallisim and disorganization of the staff. I am writing this review as an assistant who had applied to the available position in their office. After my conversation with Terry, I had been led to believe that money was not an issue and they were in dire need of help, as many of their staff had left as a result of the pandemic and complications related to it. Terry made it very aware that he was very interested in my abilities and anxious to get the ball rolling in the hiring process.. I was directed to make arrangements with Nancy (aka Val) to schedule a working interview, which was set up for a Saturday. Nancy informed me she would not be present that day however, someone would be there to show me around and help as needed. I was instructed to arrive 15 minutes before 8:00 am, so I could orient myself before the first patient. I arrived as scheduled and waited in line at the front desk while the only person at the desk was handling paperwork, discussing payment amount and answering insurance questions for the patient in line ahead of me. The front desk lady did not acknowledge me once in the 5 minutes I was standing and waiting patiently. Not even a simple gesture of a nod, smile or just a second to say, thank you for your patience, I will be right with you. When she finally called me to the desk I told her my name and that I was there for a working interview, and she appeared unaware and unsure of what to do, as she went to someone else who had arrived and was sitting at the front desk. She came back to me and handed me an application which turned out to be 3-4 pages. I quickly filled it out, thinking that it might had been more efficient to have me fill it out afterwards, so I could get started with the interview process. I took the application back up to the front desk and proceeded to stand in line again. And again no acknowledgedment from either one of the ladies at the front desk. By this time it was 8:00am. So, as instructed I sat in the lobby waiting, watching the clock, and observing what looked like chaos. Apparently, a patient had been referred and scheduled for that morning and a man from the glass office at the front desk had come out to tell her she did not have a scheduled appt. By this time she was talking loudly trying to explain that her other office made the appointment and she had the paper work to verify this in her car. All the while the man was telling her that the Dr was booked with other patients and could not see her. By this time it was 8:30am, patients were coming into the office steadily and being taken back by staff, and not one office staff member had looked in my direction or approached me. I dare say if I had not reacted at that point I would have been sitting in the lobby indefinitely. This was a definitive RED flag. I approached the lady at the desk who had given me the application and I told her I had been waiting since 7:45am. I was absolutely stunned when she looked at me and asked my last name as if I was a patient. I told her that I wasn't a patient and why I was there and then I proceeded to walk out of the office. There are times when things don't work out and in that moment you know it was for the best. And this was one of those times. It was evident from the start that lack of communication was a concern. I had spoke with Terry who was supposedly a founding member of this company and he was making it apparent that he was ready to hire me, that money was not an issue and could be worked out, and then there was Nancy (aka Val) who I had spoke with in detail, and then I received a message from Val. When I returned her requested message, she couldn't remember who I was or that she had previously spoke with me. I explained to Val that I had spoke with Nancy and I was scheduled for an interview. Val then told me she was aka Nancy, which made it more confusing because she couldn't remember setting up the working interview. Clearly, my advice to assistants applying to this office is to be leary. Staff is confused, unprofessional and extremely disorganized read more

Dr. Touni is the worse orthodontist I have EVER dealt with. He is extremely rude and has a horrible attitude, and when asked a question he answers like you are stupid. Not professional what so ever! I have been in this office for a few years with a previous Dr and he was very profesional and would answer my question in a respectful manner unlike this new DR. I was so unhappy and dissatisfied with HIS service and professionalism that I decided to discontinue my service and remove my braces. I will not be returning to this office ever again, and would recommend that you think twice before coming to this place. read more

I received excellent service and treatment all the way around. Had a severe toothache and called around noon to hopefully get an appointment for after work the same day. They were very accommodating and worked within my schedule. Showed up and was treated very courteously and after a short wait was seen and fixed up. Afterwards my options were thoroughly explained to me and they worked within my budget to come up with a treatment plan. read more

Dr. King made going to the dreaded dentist office much more enjoyable today. His visible knowledge of what he was doing and temperate manners made everything seem that much more safe and sound. I would recommend coming here to friends and family again to visit Dr King for dental work. read more

Experience was great from start to finish, Dr Manuel and his team were excellent. Thank you to Kim (Hygienist) & office staff as well.

I wish I could give 0 stars. I arrive for my appointment "ON TIME Every Time" right when they opened at 8am and I still have to wait another 30 min before they check me in. Every time I visit they have to take me to the X-Ray room. I asked how come they need to X-Ray my mouth every 6 months even for just a regular cleaning? The reply I received was that this is the process to make sure the insurance does not reject any work done to me. **SCAM ALERT!! Besides that X-Ray is not good for you,, They are just milking the insurance as much money they can. On my last visit I took my son to have his bottom right wisdom tooth extracted since it was bothering him. I trusted they will do exactly that. He came out telling me that they pulled both Top and bottom wisdom tooth without discussing this with him. Even after advising them to only pull the bottom tooth! I went ahead and ask for the office manager and she was no help what so ever! No empathy or any customer care given. When I tried to ask to speak with the dentist who preformed this on my son it took her about 30 min before I can speak with him. Without them realizing how their office set up is so openly expose I can hear them discussing how to speak with me and my son trying to cover their lose ends! Never again I will visit such unprofessional dentistry. Sierra Dental Care do not CARE for your well being! FYI this is my very first YELP about a business...I felt that this is important and I would not want any one else to be scammed or hurt by these people! read more