This was my first time visiting Action Camera and I had such a great time from start to finish…read more I called ahead before coming in and had a really fun and helpful conversation with Christina. I was getting ready for a large event and realized I did not have exactly what I needed. She immediately reassured me that they had the right items and made the situation feel easy and stress free. When I arrived, I was genuinely impressed. The store is spacious, well organized, and full of amazing gear. I enjoyed taking my time walking through each aisle and exploring. It honestly felt like being in one of my favorite stores and just having fun while shopping. The customer service here is excellent, and the value is just as strong. Everything was clearly explained, the recommendations made sense, and I felt confident that I was getting exactly what I needed at a fair price. I went in looking for two items and left with a few more simply because the options and value were that good. Christina was wonderful to work with in person. She was knowledgeable, welcoming, and made the whole visit a really positive experience. I will absolutely be coming back. Action Camera is a great place and I highly recommend it.

I took a training with Josh who was awesome. He is so knowledgeable and I hope to be like he…read moresomeday. Thanks Josh!!!!

I stopped by several weeks ago to discuss a project. Impossible to find and in a not so desirable…read moreneighborhood. I chanced getting out of my vehicle and knocked on the door as it was locked. No one answered. I called, could hear it ringing as the window was open and received their voicemail which advised they do not take walk in's. I left a voicemail and asked if they were there to please call me right back as I had a simple request in regards to my project (and was outside) and have yet to hear back from them. I found another place and dropped in unannounced. It was completed immediately and delivered to me via email.

I've lived in Reno for 45 years and have used several companies to produce a memorable slide show…read more So far Video Cats Productions has been the best! Randall is efficient and has great ideas to make your memory video or what ever your doing! Plus he's very affordable.

I needed to run by the Charter Store in Smithridge to return a piece of equipment. This place is a…read morebit of a joke. I think they are dealing with a lot of mismanagement. When you walk in the store is divided into sections with the emphasis on their mobile phones. Services like Internet, cable TV and related are the other end of the store. You sign in on a (filthy, even by pre-COVID standards) touch screen that was so dirty I felt like I needed to wash my hands after interacting with it. When you finally got to talk to someone they were friendly enough and tried to help but it was going to be over a 2 hour wait time just to return my Internet device. I ended up going to the UPS store to do this. It's free to drop off there - just be sure you keep your receipt. It took Charter over a week to realize the device was returned and credit the account back. Charter and companies like that get away with the lack of customer service because there isn't a lot of competition. WIth 5G and high speed satellite Internet coming online that is about to change. It will be interesting to see if that finally get's them to fix their customer service issues.

Spectrum is the worst. Frequent outages in the Lake Tahoe area. Lousy customer service. Tried to…read morechange my plan to save money by reducing the channels in March because it was a second home. They said they put it through. Got a big bill in April. Called in April. Found out that they did not set it up. Discussed setting it up. Picked new channels and everything. Got a whopping bill in May. Called again. Said that they should have told you that I had to pick up a new modem to change the plan for the TV channels. Never was told this before.

Super Neutral here... Great work from a photography perspective and that's about it. He took a…read moresolid head shot for me but the customer service side of his business is pretty poor. Rating for me is 2.5/3 out of 5. He would get much higher marks if his customer service skills were up to par. People want to feel they are taken care of...You won't get that here. Hopefully it get's better in the future.

I had such an amazing experience working with Frank and his team at Digiman Studio. I needed…read moreprofessional headshots and a 90-second video recorded (which took me about 30 minutes because I was nervous!!). The team was extremely professional, had a lot of personality (tons of laughs!), and they really knew how to help me relax. They didn't even mind me changing clothes three times to see what looked best. :) I just received my photos today and I can honestly say that they are the best headshots I have ever had taken. THANK YOU SO MUCH and I definitely look forward to working with you again!

Did a great job converting slides to digital. Fast, good quality and very reasonably pricedread more

Have dealt with them numerous times and have had nothing but excellent top notch customer service…read more Brett has been my go to guy for all my photos and video transfers. I am now getting everything on "forever.com" recommended by Brett and it will have all my photos and videos up in the cloud for my family and kids to cherish long after I'm gone. George