The salesman and installers arrived on time with a great attitude. They installed the new door, took the time to explain how the mechanism works, and made sure the work area was spotless. They even double- and triple-checked to ensure no mess was left behind. I'll definitely be ordering my second door through them. You don't need to look anywhere else for new doors or windows--just go with Northwest Exteriors Inc Thank you, gentlemen! read more

Northwest Exteriors - Old door look - Windows Installation Near Me - Fresno, California

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I was recommended to contact Northwest by a friend when considering window and sliding door replacement. My experience from beginning to end was excellent, professional, personable and easy. I am looking forward to my next project! read more

Entire process was professional and work was performed as stated. The salesperson was not pushy. The crew was very cordial and friendly. Very happy the work. The price was much less expensive than another company's estimate. I also liked that everything from the windows and crew were local. read more

So glad we choose to go with them we have used their service twice always very professional courteous efficient just great customer service all around Ruth has always been great Carla was wonderful and both pleasant to talk to, Jason and Tim did a perfect job with installation never leaving and mess and fast great work, the man that came out to do final mesuments was great and right on time I can't remember his name but everyone has such great team work going on we will definitely recommend!!!! read more

The process was smooth and the installation was perfect! Jason and Tim understand what it means to do quality work and I couldn't be happier with how the windows turned out! We will be back to continue replacing the windows throughout the house read more

Northwest did my mom's windows and security screen awesome work would recommend them for future projects

Salesperson was best over two competing firm. He knew the industry, the competition, and his product line. No gimmicks. Then the quote was $3000 less than the next lowest one. No brainer. We were well informed about the process, and knew when the order was supposed to be done. Shortly after the expected arrival date, we got scheduled for in the be work Three workers came to retrofit two bathroom windows and a 10-foot be sliding glass door. They arrived at 8:30 AM, and we're done by 1 PM. They had all the materials, tools, and expertise needed for the job. All were courteous and welcomed our questions and concerns. Couldn't have been better!! read more

Pat and William did a great job! Arrived on time. Polite and friendly. Got the doors installed and cleaned up everything. This is my second job and I'm still impressed. Thanks!! read more

Superb windows as well as professional, honest and reliable service are all adjectives to describe Northwest Exteriors. We are so happy with our new sliders and windows. We can already tell a difference inside our home with the noise reduction and temperature. Thank you very much Northwest Exteriors. read more

We just had a front door installed in our house by Northwest and this is the 2nd time we've used this company. I am quite aware that there are companies that charge less, but I believe you get what you pay for. My experience with the sales person, James Foster, was excellent. He took his time, didn't pressure us in any way, and laid out all the options and costs. He was honest about how the time frame would be because of delivery issues. The door was delivered just a little sooner than he anticipated. The gentleman that did the installation, Pat Arkfeld, was highly professional. There is an artistry to doing this kind of installation and he was at the top of his game. He had to deal with an alarm system and a Ring doorbell, and he was great, including getting the camera set back up. It's hard to believe any other company would be so accommodating. When he installed the peephole, he had the presence of mind to set it at a convenient height so my wife could comfortably use it. All the while he was friendly and interesting. The finished product was superb! It was a pleasure working with both of these professionals. If you really care about the quality of the work you'd like to have done, I highly recommend Northwest exteriors. Just for the record, we have no ties to this company, don't know anyone within the organization, and initially used them only because our neighbor recommended them. I believe in recognizing quality work. read more

Northwest is awesome!! I am very pleased with their service and product. The new windows are like having cataract surgery, once they removed the protective film, the glass was so clear that I didn't even think there was glass. They were prompt and always showed up as scheduled. Windows are not cheap, but make up with quality and I could already tell the difference in the room temperature. Thank you Northwest! read more

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We ordered Del Mar Anlin windows from Northwest Exteriors, our contractor is set to install them. Northwest exteriors demanded full payment upfront for the windows. We received the windows damaged, sun yellowed scratched vinyl, and the glue for the windows is coming out around the glass. We waited nearly 2 months for these windows and now our project is on complete hold. We cannot do our siding because we were waiting for the windows before we could side the house. We will never do business with them again. I do not recommend this company! If you purchase Anlin windows from Northwest Exteriors, I highly recommend you inspect the windows for blemishes prior to accepting them. Northwest Exteriors rep did not check the windows for blemishes prior to letting them go out the door. read more

I had two sliding glass doors installed and they look great! My experience from the beginning to the end was 5 Stars. Will the technician that installed them did a great job. He was courteous and clean up the area nicely. read more

i was beyond satisfied with the service and installation. I reached out to Northwest for help with three windows that had condensation between the windowpanes. While the sales rep was at the house I also shared the difficulty that I was having with road noise in a house that I recently had purchased. He suggested swapping out an older sliding glass door with a newer more sound resistant door and it made a world of a difference. I highly recommend them for their honesty and customer service. read more

My installation was great. The two installation techs were great. They were friendly and knew what they were doing. No wasted time or dragging out the installation. Looked fantastic when it was done. I would recommend Northwest Exteriors to do any window installation. read more

This was money well spent. Steve Novella helped me and came prepared with equipment to educate me on why and how to pick my windows. Price was right, the look in wonderful. Just money. Would recommend it and ask for Steve. Straight up dude. read more

Northwest Exteriors - My new window - Windows Installation Near Me - Fresno, California

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Loved northwest from the very beginning. You can just tell the quality of work and pride the business has. We started our consultation with Steve N. Great guy. He sold us on the warranty alone. Then today was installation day with Tim and Jason both great informative and the windows look great. I can tell the difference in heat in our rooms already! read more

I've had a front door and kitchen door replaced by NorthWest. Their door installer Pat is methodical, professional, and has years of experience. The expense is offset by knowing the job is done right! read more

Northwest Exteriors - Kitchen door - Windows Installation Near Me - Fresno, California

Excellent company to work with. Every person I had any dealings with either over the phone or in person were very friendly and helpful, from talking to Carla in the office, to Steve that came to our home to sell us security screen doors, to the man that came out to take measurements, to Pat that did the install. And the quality of the product is top-notch. I highly recommend Northwest. read more

The install was perfectly done! The father and son who installed the door were very nice and professional! The whole process was great!!! Definitely recommend!!! read more

We called Northwest Windows for an estimate on replacement windows for our home. The salesman who showed up was ver nice and professional. He measured all our windows and we discussed the product he would supply, Anlin Replacement windows. These were the specific windows we wanted. The salesman spent awhile on a computer program computer the estimate. BUT we were shocked at the price. They were almost 2x as high as the other two estimates we had gotten, for the same exact product. I really have no idea how good they are at installing replacement windows, because we did not hire them. I just cannot figure out how they could feel comfortable charging so much more then their competition. read more

Northwest did it again, A-1 service. Pat did a super job on installation of screen door. read more

My wife and I hired Northwest Exteriors to replace an older security screen door at our home. They gave us a very competitive rate and made a custom door for the unique dimensions that we required. The security door not only was completed ahead of schedule, but was installed with great care and expertise. I've already recommended them to several coworkers, and we couldn't be happier with the end result of our new security door. read more

Northwest Exteriors - Windows Installation Near Me - Fresno, California

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Best product ever. I am very energy conscious and these windows really did the job. By the way the price was reasonable too!!! I shopped around and these folks have the best product. read more

Update- very important for everyone getting calls. (This is just what I did and not advice or a recommendation) I spoke with Kelly and then a few other individuals at northwest exteriors. I informed them that this call was now being recorded in case I needed to go to litigation. I have been on the national do not call list for several years. And- under the telephone consumer protection act of 1991 I requested to be placed on the company do not call list and provided my number. I also asked to receive a written copy of their do not call policy. The results- I have yet to receive the policy BUT the calls have stopped. Which is good for everyone because you can potentially sue for $500 per occurrence after you make these requests so long as you give them some time to make the adjustments. I still keep the rating at 1 star for illegal telemarketing as it's now very apparent it was in fact them, but I am happy that the calls have stopped. Good luck to the rest of you! If ur going to record a call, check your state laws. read more

I just had northwest exteriors installed 10 windows in my home. I could not be more happy excellent service excellent Windows From the initial sales rep James to completion was outstanding read more

When John came out to review and quote our home for new windows and sliders, he was professional, knowledgeable, Personable and answered all of our questions. After two additional quotes, we made the decision to go forward with Northwest Exteriors, based on product, price and presentation of the company and their values. We were told that the team that would do the installation was top notch. INDEED they WERE. Joe called the first morning, as anticipated, to notify of their arrival time and they WERE on time. The team, Joe and Tim worked seamlessly together. They were professional, and attentive to questions and concerns. We and our home were treated with respect and consideration at the end of the day their work and production areas were cleaned and neatly stowed for the next day. The project was two (2) days, and was completed flawlessly and on time. It is, unfortunate, in these times, that customer service does not always hit the mark. Northwest Exteriors and their team have shown the Bench Mark to meet and exceed your expectations. read more

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Everything was great in my experience with this company. From James the sales rep to the install team. They kept us informed and did a very clean and great job. We ordered 16 windows and 3 sliders. Plus this comes with a life time warranty!! read more

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Just had my door and security door put in by Pat. He did an awesome job and I am very pleased with how the doors look. *Side note, there are some blemishes in the main door which will be fixed. Upon completion of that they will have me pay for services rendered, whereas other businesses will make you pay prior to everything being satisfactory. They are about customer service and making sure you are happy with their product. read more

Received a telephone solicitation from Northwest Exteriors, today. They are not scrubbing the phone numbers, because I am registered on the 'Do Not Call List'. I am going to call the company and formally ask that they do not call again. It's time that these solicitors be held accountable for their actions. P.S. Juanita said not to worry about another call. She would take care of it. read more

The process from the initial sales call to installation was quick and easy. Communication is key and this Company was on point. The installer Pat is getting a shot out because he was amazing. He was friendly to my kids and dog and was professional to the very end. read more

My wife and I were looking in the market for new windows for our home. Thankfully we came across Steve Lee. He was not only helpful and knowledgeable but also personable. He believes in his products and it shows. It felt like he cared about our wants and wasn't just making a sale. We were not able to be home when the windows were installed but a week later we were pleasantly greeted with our new windows when we came back from vacation. The craftsmanship is beautiful down to the very last detail. I will be contacting them again to have our patio built. I bet my bottom dollar that if you use this company you will be extremely satisfied! read more

Great service! The sales process with Matt was quick and easy. Installation with Pat from the Fresno location was quick and seamless. It looks great and our big dog even made a new friend! read more

Our home was completely transformed! I feel like I have a new house. We had windows and siding installed to cover old 1977 "wormwood" style siding. Looks amazing and our neighbors couldn't be happier! "Before" pic was taken after new windows were installed. read more

Northwest Exteriors - Before siding - Windows Installation Near Me - Fresno, California

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Wasted our time. We drove almost 30 minutes to meet at our other home for a window appointment. They showed up before our 6pm appt and didn't bother to call me. I waited half and hour in our car for the guy to show up. So I decided to go inside the house and notice they just left their business card on the door. He said he was here at 5:50 but we were already at our house by then. We just sat in the car since it's so hot today. He should have called, so unprofessional. I will NOT do business with this company. read more

James came out to our house more than once over a 2 year span to give us a quote, we liked him so much even a more competitive quote really didn't compare. We got several quotes from many other companies. They were all very close, but a few bucks isn't worth sacrificing kindness! Let me just say, there is NOT a company that can beat the personalities of these people! From salesman to the office girls and the install team, they are all AMAZING. I love them, they are currently installing as I write this post and they have been so amazing, friendly, courteous and have done an AMAZING job! I would recommend Northwest for anything from windows to doors anything at all! read more

This company provided good service when they installed our windows for our home. We contacted them a few months later to install a $1,000 doggie door after spending $20,000+ and got nothing but horrible service! The window wasn't ordered, wrong size delivered, week after week of delays with no communication. Finally someone showed up without calling, no mask, with the door. They were supposed to leave the old glass door but took it with them. We will not recommend or consider using them again! read more

I got a marketing call asking for me or my ex-husband. I asked what it was pertaining to and he just repeated who he was looking for again. I explained that we have been divorced for over 10 years so I didn't understand why I was getting a call today. He told me he wanted to follow up on our windows. I told him we sold the house ten years ago when we got divorced. He told me I was rude and hung up on me. Ironic much? For the record, our windows sucked. The look of the instillation did not make me happy and when I complained about it I was told it was too late. So, there's your review, buddy. I would never do business with a company like this. read more

Northwest Exteriors is an excellent company to work with. From first contact, appointments with our sales rep, measurements, installation to clean up it went smoothly. Ruth Cox, our sales rep, knew everything about the windows, and Answered all of our questions. One of the best reasons we went with Northwest Exteriors is that they use Anlin windows. A hometown company with a great reputation. And lifetime warranty as long as we own our home. Excellent reasons for going with Northwest. We highly recommend Northwest Exteriors! Call and ask to talk to Ruth Cox. Our house and windows look fantastic! read more

Poor service and follow up. Poor window installation. Stay away from them or you will regret. read more