Me and my husband went to visit this place to buy our first fishing boat. We came in around 1pm and…read moreinside the warehouse we noticed two gentlemen look like eating their lunch. One of the guy kinda acknowledge us but proceeded to eating their sandwich and watching Tv. The other guy didn't say anything at all. The guy who kinda acknowledge us said to help ourselves to look around. We were both shocked . So we did look around. Finally, the guy (I think he's the manager) stood up and talk to us, and my husband says "I have no clue what kinda of fishing boat I should get" and he said "Just go on YouTube and what you like" lol . My husband was trying to ask for help but still insist to go to YouTube and go to the boat site to figure out what he likes for different options and they can order it for him. We are looking for some direction and customer service and what we have experienced at this place was we felt like we are a bother to them and not wanting to sell a boat. We are both so confused when we left. So, we drove to West Coast Boat center in Rocklin. We were welcomed and they took the time to show the features online to us and right there and then we bought the boat. We felt both welcome and willing to help us at least have a good conversation and effort to find what we are actually looking for even if it is online.

When we order, we ordered takeout for four or five people at work and they always serve it hot and…read morefresh and the flavor is amazing

We experienced good service when they were open. I wanted to share that I learned today from Mike…read morethat they have retired and are closing the shop.

Absolutely the worst service and the staff are complete liars. Not only did they screw up our…read morepaperwork with our bank by putting the incorrect VIN# of the boat trailer (twice) but most recently we took our new boat in for its 20 hour service, due bill and warranty items to get fixed. They had our boat for 1-1/2 months with absolutely zero communication from them and then lied about fixing our warranty issues. At this point I'm not even sure they completed the 20hr. Service that we paid for. Our warranty issues weren't minor, we lost all steering on our 24' pontoon boat out in the middle of the lake due to their original install being improper. Then had the audacity to lie and say they fixed it knowing full well they didn't and putting our family in danger once we launched in the water. I would never recommend anyone to do business with Auburn Outboard Marine.

I have come in here multiple times to pick up parts for my boyfriends boats and they have always…read morebeen very friendly! You know it's bad when they start to recognize you, ha! My boyfriend will call or text their office number with the items they need and they will be ready by the time I get there to pick up. They have amazing customer service and fair prices on the parts they sell. There is even a cute little doggie to run away from you. We haven't had any work done on the boats here but for purchasing supplies, I can safely say 5 stars.

Great experience with Cal's Marine! I Inquired about a fuel pickup tube, they had it in stock, I…read morepicked it up and I was at the lake before noon! Will definitely be a returning customer for all my boat needs.

They turned our vacation disaster around. After driving many hours we were turned away at Folsom…read moreLake because we had not been inspected for golden mussels. We were able to get an appt on a Saturday morning and get on the lake less than an hour later. Totally worth the drive, super friendly and accommodating, educated us on the mussel issue and we got a great new hat. Great customer experience.

brought our boat here for the state required inspection. Great service! Locally owned they have an…read morein-house mechanic and will be expanding a new showroom and boat supplies in Future. Just made an appointment to have our boat tuned up with their mechanic highly recommend them.

Randy did a great job fixing my 1997 mercury 115hp 2 cycle that was running rough. He also taught…read moreme the correct way to start the engine and gave me a recommendation for 2 cycle oil. He did all this in about an hour and I didn't even need to disconnect my trailer. He got me in 3 days after I contacted him. Fair price as well.

I want to thank Randy for his impeccable service on my Merc 150! His communication and…read moreprofessionalism was greatly appreciated. He exceeded my expectations! Fair pricing and even detailed my engine cover. Will be back for my next service! 5 Stars!

The only thing I can say is if you have a motor that needs to be worked on for your boat any size…read more M&M marine is the best.

I contacted M & M 3 weeks before I was to leave on a house boat trip for what I was told was a "…read moreBasic Repair " by their technician. They assured me the boat was an easy fix and that I should drop it off 2 weeks later, on Monday May 30th, and it would be ready for pick up on that Friday, 2 days before I was to leave on my trip. I dropped the boat as planned and when I re-visited on weds was told by their technician that the boat would be ready for pick up on Friday as promised. When I returned to pick up the boat on Friday, I was told by the technician they didn't even touch the boat and I was out of luck. The technician blamed it all on the owner Todd. This is an unethical business owner and they strung me along for 3 weeks and never even looked at the boat . They all knew I had a family trip planned but literally they lied to me, strung me along and laughed when I arrived to picked up the boat. NEVER EVER bring your boat to M & M. The worst customer service and ethics I've witnessed from a local business. All they had to do when I first approached them was tell me they didn't have time and I would have made other arrangements. And than they lied again when I inquired mid week if the boat was on track. This is an unethical business. Don't get stung like I did!!

From the fantastic demonstration with Justin, the very pleasant final purchase of our new X23 with…read moreBill, to the awesome training with Lysle at The Water Sports Farm, to the white gloved service with Mike T, the prompt customer service with Mike N & Kelly, to the exceptional service with James, our experience with NorCal MasterCraft all together overall has been outstanding - 5 Stars They follow through with their commitments, their techs are brilliant, the quality of service is top notch. They listen and take care of us. Our X23 is SOLID. It is a head turner. We get compliments every day on the water. This boat operates and fine tunes waves so well, we absolutely love our boat and surfing sessions. Family, friends, guests, are always stoked. Thank you for the exceptional experience.

I am the original owner of a 2000 Prostar205, The boat has been great. But I recently contacted…read morethis dealer to locate a part for it and it was just ridiculous. The parts guy, Wilson, is nice, however they were unwilling to locate a part for the boat because it is older. Basically, I was told I am on my own to try to get a part for the boat. I asked him what would happen if the boat was in there for service. Would they just keep it there for weeks, find the problem, then send you home without it being fixed because they were too lazy to get the part? As it turns out, this is a common part and still available. I was able to just research it online and find it, but it seems like as a dealer, they should just not throw you under the bus. I would not recommend this dealer to any MasterCraft owner. I have called MasterCraft in Vonore, TN to discuss this situation with them.

Don't kid yourself! These guys are the Shiznit. Do not take your boat to any other repair shop then…read moreBOAT MD. they know how to handle business. They are quick. They do quality work at very reasonable prices. Thanks fellas. Highly recommend BOAT MD. I will for sure. Tell all my fellow boat owner friends.

Made an appointment with boat md to have an issue with my vintage boat diagnosed. Upon my arrival…read morethey looked over the boat and explained that they would fully diagnose in a few days. After diagnosis they made repairs and everything was great. Other repair shops didn't want to even look at my boat due to its age. I highly recommend them for your future boat needs. Dave- Roseville