Me and my husband went to visit this place to buy our first fishing boat. We came in around 1pm and inside the warehouse we noticed two gentlemen look like eating their lunch. One of the guy kinda acknowledge us but proceeded to eating their sandwich and watching Tv. The other guy didn't say anything at all. The guy who kinda acknowledge us said to help ourselves to look around. We were both shocked . So we did look around. Finally, the guy (I think he's the manager) stood up and talk to us, and my husband says "I have no clue what kinda of fishing boat I should get" and he said "Just go on YouTube and what you like" lol . My husband was trying to ask for help but still insist to go to YouTube and go to the boat site to figure out what he likes for different options and they can order it for him. We are looking for some direction and customer service and what we have experienced at this place was we felt like we are a bother to them and not wanting to sell a boat. We are both so confused when we left. So, we drove to West Coast Boat center in Rocklin. We were welcomed and they took the time to show the features online to us and right there and then we bought the boat. We felt both welcome and willing to help us at least have a good conversation and effort to find what we are actually looking for even if it is online. read more

When we order, we ordered takeout for four or five people at work and they always serve it hot and fresh and the flavor is amazing

Once again C & C Marine got my boat running in perfect condition. Jeremy takes great care to keep my boat running so I can fish the California delta. He is definitely the best boat mechanic. in northern california. Perfect again, Thanks Jeremy read more

Owner/Jeremy provided great service at a reasonable and competitive price. Wonderful communication via text messages throughout. Highly recommend C&C Marine. read more

The wife had finally given me the ok to buy a boat. I called a few dealership's of brands I was interested in with good online promotions but they would never call me back. John of C & C marine in Newcastle answered and invited me to make the 2.5 hour drive to see his Vexus boats. I arrived and John and his team were friendly and kind. They spent probably an hour walking me through the different models and their features. When most places wont even return a call it was an easy choice, they earned my business. John made the buying process smooth and easy and even talked with my loan officer to make sure everything was taken care of. They day I picked my boat up it was gassed up, charged and looked perfect. Delivered exactly the way I ordered it. John spent another hour walking me through all the features of the boat and how to operate it correctly. John and his team helped me hitch it up, took a picture for their facebook and away I went. If you're in the market for a bass boat give the guys at Newcastle C & C Marine a call, they'll definitely earn your business. read more

C & C Marine - Boat Dealers Near Me - Newcastle, California

I hate reviews from customers who complain about extra things that Jeremy does on their outboards They don't realize they have one of the best outboard mechanics in Northern California and lucky to be somehow hooked up with them Jeremy does an awesome job and if he's putting something in your motor you didn't ask for he's saving you from failure down the road. Hats off to Jeremy anybody that knows him knows he's a straight shooter and the last thing he needs to do is sell unnecessary parts or labor he doesn't have time for it for one thing. read more

I have had two bass Boats that have been maintained by C&C Marine first on Auburn blvd and now in New Castle Jeremy really knows he's stuff but what i like the most every time i take my boat in for a service or a problem he does not stop with just the issue it is in for the boat gets a complete look over and he fixes whatever he finds They always turn the boat around quickly and there is no guess work, their service is some valuable to me As always Thank You Dave Grooms read more

I am very thankful for constant, expert level service that Jeremy and his team provide at C & C Marine. They know what they are doing. They have serviced my boat on MAJOR and minor issues. The repairs are made correctly and quickly and BOOM, I am back on the water. Many of my fishing buddies feel the same way. My boat is like my big PROZAC pill. It keeps me sane. Thanks for keeping me sane when repairs are needed. read more

I've used the shop for my outboard service for the last three years and the installation of a new Lorance HDS system. Both times Jeremy was simply a pro, he knows these motors and how things should operate at an expert level and I couldn't be happier with the work they do. Great shop, will be going there for all of my needs. read more

Honest Top notch Very impressed with work on motor and excellent customer service Recommend you try them out read more

No way I would let that guy work on my boat! I recently moved to Rocklin and this is the nearest Yamaha Exclusive Service Center that according to Yamaha's website means they are supposed to carry Yamalube oils and engine filters. That is why I went there! When I walked in the store, Alissa was warm and welcoming to myself and my kids. When I informed her we were looking for Yamaha grease and a grease gun, she directed me to Jeremy. When I told him what I was looking for, he snidely stated that he only carried Mercury grease. Puzzled, I asked him wasn't this shop an authorized Yamaha service center. His response was to show even more of an mocking and rude attitude by saying,"Yeah, well, that doesn't mean I have to stock their products." Now, for those of you who don't know me, I'm not a little guy at 6'1" and 285 pounds and I'm not used to people throwing me a lot of attitude. This Jeremy guy is even taller than me so I guess he thinks he can. I think when he saw the irritation on my face, he started to realize he had overstepped his bounds, but at that point I was done. I am an honorably discharged and disabled veteran and I don't deal with people like this. I also don't waste my time educating people who obviously don't know that some people "vote with their dollars". I will not spend any money at this shop. Boating is supposed to be fun. Dealing with service and parts shouldn't be this big a deal...especially a simple thing like grease. Maybe there is a big rivalry between Mercury and Yamaha grease, I wouldn't know, but that doesn't excuse condescending behavior to potential customers. It's sad this guy chose to ruin my first impression of this repair center. You only get one chance to make a first impression. My 12 year old daughter asked me why he was acting like a butt head as we walked to the car and THAT should tell you all you need to know... read more

My 2001 Yamaha Outboard was running rough. Took it in for a diagnostic and they quickly found the issue. Head Mechanic Jeremy replaced that parts needed, and got me back on the water! Highly recommend this shop. Happy that I found them! read more

Walked in at 1:30, maybe the guys were on brake or something but the 40 y.o. with sandy wavy hair was rude as he could be. Acted like he couldn't be bothered. I turned around and walked out. read more

Every place talks about great customer service and treating you right, but few places actually deliver. This place delivers. They not only provide exceptional and knowledgeable service, they also treat you right. I just picked up my boat from getting a repair and had two employees come out in the pouring rain to help me hitch up and remove the cover off my boat so I could get on the road ASAP. Jeremy knows what he is doing and it's great to have a mechanic who is not only extremely knowledgeable but also trustworthy. I have been going here for years to have my boat serviced and I highly recommend! read more

This is my first power boat. I bought it off the show room floor. When I picked the boat up, the staff provided no review of any of the boat systems nor any of the safety features. When I had a friend offer to help me, he noted that there were no stern tie down straps (imagine if the bow eye winch had failed. on my way home and the boat had come off the trailer onto the freeway!). The salesman told me to go to Home Depot and buy straps that C&C would reimburse me for (so much for customer service!). Additionally, all 3 batteries were completely dead and would not take or hold a charge and the tires were slightly more than 1/2 full. A five minute review of the boat's systems would have discovered almost if not all of these problems. On the third trip out with the boat, the bow winch broke. I used a spare rope to secure the winch handle to the trailer. TOTAL DISAPPOINTMENT IN A BOAT BUYING EXPERIENCE! read more

We brought our boat to two other mechanics with no luck! Found c and c marine and a great guy named Jeremy and he was able to solve the problem quickly and and half the price! He was fast and we were back on the water quickly! He did jot treat us like customer, more like family! Would highly recommend this business. read more

Just read the reviews....notice a pattern? Horrible customer service Rude behavior Not welcoming Snide remarks I spoke to one of the owners (Linda) about her staff at CC Citrus Heights. She told me her staff is the complete opposite and that I was the one bothering them for hanging around the shop! Excuse me! I'm the CUSTOMER!! Jeremy and the other two staff members in the sales department are incredibly full of themselves. When asked about my experience they completely lied to the owner. I asked her to check her cameras for the true story. Newsflash C&C! You don't have market cornered in boat repair & sales. MANY other people are taking their hard earned money elsewhere to have their service done. read more

I wouldn't normally do this but I have no choice..my husband showed up tue morn 10/4/16 to get his boat looked at , he was told Earlier in the week to stop by the next week ,so he did! My husband showed up 10 min before they opened and waited . Not sure who the gentlemen was but he pulled up and my husband waived to him and he basically asked my husband to get out of his parking spot , so he kindly did. My husband waited to get help and he started to work on his truck ..so my husband left and now I'm here to tell his story ..my husband is too nice ..He respected that place and has been helped before we live pretty close to that location ..but now we are getting our boat fixed in rio Linda!! Sorry you had a bad day.! read more

let me start off by saying it takes alot to impress someone (me) who works with the public on a daily basis. my first experience with these guys i lost all the keys to my boat. Ryan handled my concern promply and treated it as if i was in there spending 50k on a new boat and i only spent $7 These guys are a class act. super down to earth. feels like friends when i go in there. i feel their prices are competitive however ive never checked, just becasue there service is so AWESOME and i dont mind paying more if they were higher. I have no issues with my current company that services my boat (5 miles from home) but next service will be coming here (1 hour away) just because of the customer serivce these guys offer. you guys have earned a life long customer!!! keep up the good work!!! -Danny C. read more

I purchased a 225 optimax from an individual who had the motor located at c&c marine in citrus heights. Both the seller and c&c marine assured me that the motor was in good shape and had no problems. Should have heard it run, my bad. I took the word of c&c marine and purchased it. I had the motor professionally mounted and $2,500 later it is running. The pcm was bad and 5 of the 6 coil packs were bad. read more

Same story as everyone else took my boat into a shop for a small repair end up fixing stuff I didn't tell him to charge me $700 for a fuel pump so I said okay fix it took it upon himself to replace a fuel line and coil pack he then charge me an extra 400 hundred so my total bill was $1,130 so I said you never called to confirm that. anyway I told him I'll give him $1,000 and he started screaming at me and yelling and wanted to take parts off my engine lesson learned will never ever go there again he later called and apologized for screaming and yelling place is a joke beware read more

Excellent customer service! Jeremy was able to help me diagnose my needs immediately for repairs as well as Preston showed me ROI options if I was interested in a new/used boat vs repairs. They were not trying to sell me, they laid out options and talked me through them. What I love about C&C marine, is that these are actual bass fisherman. They have honest feedback on various boat manufacturers. They understand the needs and requirements of owning a bass boat as well as I was able to pick up some fishing tips while I was there! Score!! I would highly recommend this service center and also recommend going to Preston for purchasing a new or used boat! read more

They say the 2 happiest days in your life is the day you buy your boat and the day you sell your boat. I would like to add a 3rd "happiest" day.....the day Jeremy and his service crew at C&C Marine take your boat under their wings and make it their baby. They have handled all my service needs since they opened shop in Citrus Heights, both routine annual service or an emergency. As a bass fishing guide, losing your boat for a few days or week, along with the tedious job of unloading all the gear then reloading it, really hampers your schedule. Enter my last episode of taking on unwanted water. I knew what had to be done and was hoping for a saving grace. I called Jeremy......and got EXACTLY what I was hoping to hear, bring it in Friday at 9:AM and we'll have you out by lunch. Took in my bass boat, without unloading gear, dropped it off, went to breakfast, came back around noon and there she was, sitting outside ready to go with all new water intake and outflows, new hoses and bilge pump installed and ready for action. A full day on Clearlake today proved their worth as the boat came home without a drop of unwanted water entering the Champion boat. Hats off to C&C Marine, especially Jeremy with all his professional service experience. They always say that when you find a good marine "wrencher"....keep them. I thank you all for another job well done at an affordable price and you guys are certainly keepers. Give them a shot, you won't be disappointed. read more

Honest and very fair I would not take my boat anywhere else great people very friendly straight shooters . Thank you for your great work . Kyle jacobs read more

I was having trouble with separating a bolt from a stud and Jeremy was kind enough to give me some solid advice on the correct tool to use and took the time to help me. Thank you for helping me not destroy my boats parts! read more

I'm not sure how C & C stays in business. Staff is poorly trained and comes up significantly short on product knowledge or ability to communicate to customers. Poor follow-through on requests. Business fails to return email and phone requests. Not very customer savy. In my experience, bottom 25% of customer service. You might feel better served elsewhere. read more

I've been a customer of C&C for years, I've always been treated fair and when I have a problem with my boat Jeremy "the head mechanic" always gets me in and out quick so I can get back on the water.. I've dealt with a number of issues this passed year and I felt the need to thank you guys for doing what you do.. Top notch service I highly recommend them read more

Wow, this place is a breath of fresh air. Bought my first boat from here and they been wonderful in helping me learn the ins and outs of boat ownership. The other day I was having battery issues and Jeremy took time off of his busy schedule and helped me resolve the issue without trying to gouge my pockets. In these days and times customer service is dead but not at C and C Marine. Jeremy and Troy, you guys are the best! You now have a loyal customer for life. read more