I've ordered from here before and had a great experience. Originally did it through weed maps but chose to go direct through their site (maybe that's why things were worse this time?) which unfortunately went terribly. The last time I placed an order I was notified of when the order was out for delivery and received a text when the driver was close. Ordering through the site gave me the same option to have texts sent to me with the status, but outside of the initial order creation status, I never received further texts/updates. Up until half an hour ago I was under the impression I ordered too late and would have to try again tomorrow. Anyway, iPhone now has a horrific setting on by default that silences calls not in your contacts. The driver called repeatedly this evening to get in touch with me and I didn't see any of them as a result. Had the status updated as usual or were I messaged through text or their online portal I likely would've seen it since I had both pulled up on my computer. Just seems like a strange inconsistency in operation to only occasionally send texts. Especially when the person who placed the order is non-responsive. Not docking more stars because had I known about the iPhone setting this wouldn't have happened, but I'd expect the business to either never text or always text you - especially when they present the option and it functions as intended some percentage of the time. EDIT: Ordered again the following day and had virtually no issues. Increasing the score to 4/5 stars, docking one because the online tracking still didn't update - same thing for the text service. However, the driver called 10 minutes before arrival to let me know he was close. The exchange itself was quick and easy. I'll just add as a final note to not rely on the online tracking or text messaging service. Keep your calls open and it should be smooth sailing. Also, your first order is discounted which is an awesome bonus. Will buy from them again. read more

I can always depend on friendly service when Driver Raquel delivers. All of the Ohana drivers are great too.

Hello!! I HIGHly recommend this business!! They are informed, nice & patient. JON was my budtender& RAQUEL M. Was my driver. They were absolutely wonderful!! JON picked the perfect ones for me!! And RAQUEL was fast & super nice!! CHECK THEM OUT!! read more

Very good delivery service with a fair minimum order prerequisite: $40. Drivers are cool, store staff is very helpful. Very accommodating delivery service, they will work with you on your particular delivery time needs as best they can. Only getting four stars today because the selection has remained stagnant recently and I haven't been able to find anything I really wanted from them. Overall, a top-tier delivery service. read more

Today has been long. . . I've ordered from this place a few times and never had any issues. And even if I did I'm a pretty laid back person. Today my driver didn't give me change and because he was so sweet I didn't notice. Once I looked at my receipt I felt some thing was wrong. My order was $60 before tax, $73 after and I paid $84. As pers the debit policy I should've recieved $6 in cash. It being the new year I thought maybe I was wrong. I called and I was told that they no longer give back cash. Something told me to just double check the website and the website still has the change back policy. So I called back being as sweet as possible because I know this is an on the customer service agent. I was told oh no your receipt is wrong, maybe when it was printing, the number got cut off your total after taxes was $78. this is when I started to feel something was wrong so I told them my receipt and online says 73. I was been told that the website has a glitch and that it gave me the wrong price. I asked if this happens a lot for future orders, and I was told to hold on. an agent then came back and said it is the drivers fault. They didn't communicate properly and should have given you six dollars and change. I'm not writing the review because they gave me three different answers. I'm writing the review because they were extremely rude. I am a nice and sometimes timid person, and I felt so uncomfortable. The people were very quick and very short kinda like they weren't allowing me to speak, I kept getting OK OK OK goodbye have a good day. I didn't even say that many words or to complete any sentences without someone cutting me off, saying OK OK we're bringing your money. I wanted to know when because I was in the store and not home and very rudely. The person was like well. When will you be home? I let them know. I will be home in 15 minutes and once again got the rude. OK OK OK well we're not gonna even be there that quick thank you have a good day, I said I'm so sorry I just have a question. My question was is the website OK because I do order and I want to be able to order again. I was told yeah nothings wrong nothings wrong thank you. Have a good day I'm not sure if they were trying to keep the money or trying to not have to send the driver back out but even if I didn't get the money and they were nice about it, I wouldn't be upset. there was never is that all, can I help you with anything else, we apologize for the inconvenience and the different answers that you got. Safe to say, I will not be ordering with them again and I will definitely be putting this on my social media for my friends in California. read more

This company ripped me of for a lot. Very unhappy. I wouldn't give the weed. They are only out for themselves. The father and son Should not even be allowed to own a business. There not there to help the wellness Of their Medical patience. Look for the next club read more

No stars I've never ever been treated so poorly so it was my first time I didn't know they only took cash so as soon as I ordered I advised dispatch I work from home and I need to wait til lunch to go to the atm they said fine ill just book you for 845 so at 832 as I was walking out the door n yes atm is 5 mins up the street so I would of made 845 the girl who really hates her job calls me n says she can't wait n next time I need to have cash and yes she was speaking like I was a child I go outside she rolled up the window on me while I was talking not to mention when she called she also hung up on me sad sad sad so I refused service went somewhere else the next day gave 20 tip to the driver which was amazing.. moneys no object I pay for customer service my family n friends were like she needs to b fired ... yes she does read more

I wanted to make sure I wrote a review for the great service I receive from Jordan. She is always so pleasant and I always like seeing her with my delivery!! read more

Always consistent. And always polite. It's a pleasure doing business with theses guys and gals.

Friendly staff and good selection. Love them!! Why go out when they deliver to your door!?

Tabor delivered on time and was great. Product was what it was supposed to be and the cheapest in town

Excellent, friendly, helpful and knowledgeable all this and patient when I call into order! Ditch the hater, fake reviews eluding trash! when the facts are the facts, THESE GUYS ARE AWESOME! read more

I had a great experience with Ohanan. Tonya, my person who delivered my order was the best; nice, kind, and very professional. My order was delivered promptly and everything was there. Price was as expected; thanks to all of you workers KjT read more

Make us pay for a national coin shortage, on a product that is grossly overpriced in the first place. SHAME

Very good customer service. Very friendly and always on time. They answered all my questions and took care of all my needs.

I just want to start with saying Ohana Gardens is my favorite place to get my cannabis from. Last year I got my cannabis card and I tried a bunch of different delivery services. Ohana happen to be my first experience so I thought that all cannabis delivery places we're like Ohana. I was wrong. I tried four different cannabis shops and it seem to get worse every time we tried a new one. Not only does a Ohana Garden always have great deals, they have great weed, they have great Edibles, great costumer service and everything about this place is top-notch. Thank you Ohana Garden for being so awesome! You really set the bar High read more

Really nice staff/delivery drivers and excellent communication! I got texts about the progress of the delivery, they were on time, and everything has been absolutely perfect. The drivers even took the time to ask if I had any questions about the products and were super friendly. My first time I got a 20% discount, then I have received random discounts for specials they were running, and they have a points system where you can get a percentage off or money towards free product so gather your points. Highly recommend Ohana!!! read more

Incredibly poorly managed, obviously they are funded under the table by the way the employees perform. completely wasted my time. A waste of a business a waste of lives. read more

I've been a customer of OHG since the beginning of this year. I've never been disappointed. I have received excellent customer and delivery service from the beginning .They have a awesome selection of flower that will never let you down. The deliveries are quick. The drivers ETA are always on point. As far as prices. It's something for everyone's price range. I find that OHG has very competitive prices. A lot of delivery services and store fronts are way over priced. So if you want awesome service from the comfort of your own home. Look up Ohana Gardens. You won't be sorry. Trust me . read more

I placed my order and was given the time frame less than 90 minutes and the delivery took 2.5 hours, and that was the start. I then received the product and it was different than it was advertised online 81% thc instead of the online listing of 95%. When I called they offered me 15% off next order if I already opened it or to send out the right product, which would take less than 2 hours to get to me, with no discount. That's up to 4.5 hours later I could actually get the right item? I told them the error in their logic and they then after saying there was nothing they could do, they gave me 15% off next order because they could not compensate me now for everything I've been through. I then requested a refund and they said they could not do that. I am utterly upset with this experience and they can keep the 15% not another dollar of mine will go there. I give no stars if I could! read more